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    Lameck Lokudo Utah Valley University 23/03/2021

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    cynthia wainaina
    The document discusses conflict resolution skills and provides an example of a conflict between Sally and David in the workplace. It describes two conflict management styles - accommodation and compromise - that could be used to resolve the conflict. Accommodation would involve one party giving in to the other's needs, like Sally sharing workspace with David. Compromise would find a partial solution for both parties, such as Sally arriving at a different time or the parties sharing desk space. The document concludes that compromise would be the most suitable approach as it provides a win-win solution where neither party feels aggrieved.

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    Lameck Lokudo Utah Valley University 23/03/2021

    Uploaded by

    cynthia wainaina
    5 views2 pages
    The document discusses conflict resolution skills and provides an example of a conflict between Sally and David in the workplace. It describes two conflict management styles - accommodation and compromise - that could be used to resolve the conflict. Accommodation would involve one party giving in to the other's needs, like Sally sharing workspace with David. Compromise would find a partial solution for both parties, such as Sally arriving at a different time or the parties sharing desk space. The document concludes that compromise would be the most suitable approach as it provides a win-win solution where neither party feels aggrieved.

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    Conflict

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    The document discusses conflict resolution skills and provides an example of a conflict between Sally and David in the workplace. It describes two conflict management styles - accommodation and compromise - that could be used to resolve the conflict. Accommodation would involve one party giving in to the other's needs, like Sally sharing workspace with David. Compromise would find a partial solution for both parties, such as Sally arriving at a different time or the parties sharing desk space. The document concludes that compromise would be the most suitable approach as it provides a win-win solution where neither party feels aggrieved.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    5 views2 pages

    Lameck Lokudo Utah Valley University 23/03/2021

    Uploaded by

    cynthia wainaina
    The document discusses conflict resolution skills and provides an example of a conflict between Sally and David in the workplace. It describes two conflict management styles - accommodation and compromise - that could be used to resolve the conflict. Accommodation would involve one party giving in to the other's needs, like Sally sharing workspace with David. Compromise would find a partial solution for both parties, such as Sally arriving at a different time or the parties sharing desk space. The document concludes that compromise would be the most suitable approach as it provides a win-win solution where neither party feels aggrieved.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
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    Lameck Lokudo

    Utah Valley University

    23/03/2021

    Develop Your Conflict Resolution Skills.

    Conflict arises when two parties tend to disagree or there is no clear-cut communication between

    the two. Managing conflict especially in the workplace is vital in creating and fostering a good

    working environment for employees.

    Given the example of Sally and David, the two appropriate methods to resolve the conflict would

    be accommodation and compromise.

    In accommodation, one of the parties gets to give in or is persuaded to give in to suit the other

    person’s needs. According to the scenario, Sally gets to work early and does not give David

    enough time to clear up his desk.

    Also, Sally gets to take up much of the space putting up photos of her family whereas it is

    supposed to be a shared workspace. Sally should practice being accommodating and share the

    workspace with David.

    A second conflict management style would be the use of compromise. Compromise attempts to

    find a solution that will partially go in favor of both parties (Aysraf 2014). With compromise,

    Sally would have to arrive at work as expected or either David leaves early to give time to Sally.

    1
    Also, Sally would have to give up half of the workspace and share it with David. This might

    require separating the desk drawer to have separate portions for the two or having an additional

    desk drawer.

    Given the above, the most suitable conflict management style would be compromised. This is

    because it provides a win-win situation for both parties and neither of them would still feel

    aggrieved.

    Citations

    1. Asyraf, Muhammad et al. (2014). CONFLICT MANAGEMENT STYLES AND

    ORGANIZATIONAL COMMITMENT: A STUDY AMONG BANK EMPLOYEES IN

    PENANG. International Journal of Business, Economics and Law. 4. 45-53.

    2. Lim, Jin & Yazdanifard, Assc. Prof. Dr. Rashad. (2012). The Difference of Conflict

    Management Styles and Conflict Resolution in Workplace. Business & Entrepreneurship

    Journal. 1. 141-155.

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