Leveraging Zero-Downtime Maintenance For Release Upgrades of

Leveraging zero-downtime maintenance for
release upgrades of SAP S/4HANA

Jens Fieger, SAP SE
November 6, 2020
PUBLIC
SAP Community
About the speaker
Jens Fieger
I'm working as a Product Manager for downtime-
optimization approaches in the Cloud & Lifecycle
Management area for near-Zero Downtime Maintenance
(nZDM) and Zero Downtime Option (ZDO).
https://people.sap.com/jensfieger
https://www.linkedin.com/in/jensfieger/
© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

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Agenda
Introduction: downtime-optimization approaches

▪ Overview of various scenarios and approaches to update and upgrade SAP S/4HANA
Downtime-optimization for SAP S/4HANA

▪ Continuous business operations by using Zero Downtime Option
Exploring Zero Downtime Option of SUM

▪ Technical insights and prerequisites for running Zero Downtime Updates
Project planning and customer experiences

▪ Most recent productive ZDO projects
Bottom line: Summary

▪ Key takeaways and session wrap-up

System maintenance events
Use cases of Software Update Manager
SAP software
shipment Customer release SAP software shipment
+
Customer release
Downtime optimization approaches for system maintenance
SAP Business Suite

(for example, BS7i2016)
System conversion
Downtime-optimized conversion*
SAP ERP
Downtime-optimized DMO
ANYDB
NZDT**
Database migration
Downtime-optimized DMO System conversion
Downtime-optimized
SAP ERP conversion*
nZDM
NZDT**
Update, upgrade
** Pilot projects | ** NZDT is service-based nZDM and ZDO*
Downtime-optimization approaches for maintenance activities
Approach Abbreviation Scenario Availability* SAP Note

near-Zero Downtime Unrestricted
nZDM (ABAP) Update/Upgrade 1678565
Maintenance (ABAP) ** available
Business Suite: 2163060

Zero Downtime Option ZDO Update/Upgrade Pilot
SAP S/4HANA: 2707731
Migration to
downtime-optimized downtime-optimized Unrestricted
SAP HANA 2442926
Database Migration Option DMO available
database
downtime-optimized Conversion to
Pilot 2293733
Conversion SAP S/4HANA
near-Zero Downtime Unrestricted

nZDM Java Update/Upgrade 2422909
Maintenance (JAVA) available
Near Zero Downtime

NZDT several Service-based 693168
Technology
** This is different to nZDM for SAP HANA database * This is the current state of planning and may be changed by SAP at any time.
Different approaches for updating or upgrading SAP S/4HANA using
Software Update Manager
Standard approach Near-Zero Downtime Zero Downtime Option (ZDO)

Maintenance (nZDM)
▪ Several downtime optimizations ▪ Downtime reduction by moving ▪ All phases running during uptime
(e.g. shadow system operations) downtime-relevant phases to uptime ▪ Available on request for pilot
▪ Generally available for all ▪ Generally available for all customers
customers customers
EFFORT
DOWNTIME
Agenda






Zero Downtime Option for SAP S/4HANA
MOTIVATION
Perform maintenance events like updates, upgrades, and
customer releases without technical downtime.
SOLUTION APPROACH
RELEASE 1 MAINTENANCE RELEASE 2
RELEASE 1 (BRIDGE)
SAP Note 2707731 - Prerequisites and restrictions of Zero Downtime Option of SUM for SAP S/4HANA

Zero Downtime Option for SAP S/4HANA
Update paths for SAP S/4HANA 1809 and higher
AVAILABILITY
Planned
▪ Minimum source releases: ZDO available
2020 SPS 00+ 2020 FPS 01+
− SAP S/4HANA 1809 FPS 01 as pilot
− SAP S/4HANA 1909 SPS 00

− SAP S/4HANA 2020 SPS 00
▪ For details, see SAP Note 2707731. ZDO
available
1909 SPS 00+ as pilot
1909 FPS 01+
ZDO available
as pilot
System Conversion
SAP Business Suite ZDO is not

ZDO
available
available
1809 FPS 01+ 1809 SPS 02+
anyDB or as pilot

Key facts about Zero Downtime Option of Software Update Manager
Option of Software Update Minimal database space Only a single restart

Manager requirements needed

Agenda






Maintenance events without technical downtime using ZDO
What’s the difference compared to the standard and nZDM approaches?
1 2 3 4 5 6
Extraction Configuration Checks Preprocessing Execution Postprocessing
Technical downtime
RAMP SHUT
Standard UPTIME ON ORIGINAL INSTANCE DOWN DOWN
DOWNTIME RAMP UP UPTIME
Business downtime
Technical downtime
RAMP SHUT
nZDM UPTIME ON ORIGINAL INSTANCE DOWN DOWN
DOWNTIME RAMP UP UPTIME
Business downtime
RAMP
ZDO UPTIME ON ORIGINAL INSTANCE UPTIME ON BRIDGE DOWN
RESTART RAMP UP UPTIME
Business downtime
Exploring Zero Downtime Option for SAP S/4HANA
Moving activities from downtime into uptime
▪ With ZDO, all phases are executed during uptime processing
▪ Phases that caused long technical downtimes

− Table conversion and DDL execution - phase: PARCONV_UPG
− Main import - phase: TABIM_UPG
− XPRAs and AIM execution - phase: XPRAS_AIMMRG
▪ Preliminary steps
XPRAS_AIMMRG
PARCONV_UPG
TABIM_UPG
− ZDO readiness process needs to be fulfilled
− SAP S/4HANA only: Migration of
SAP HANA repository views to HDI
UPGRADE (V2)
RAMP
business downtime
ZDO Readiness Process
IMPACT
ANALYSIS
ZDO COMPLIANCE
CLASSIFICATION
CHECKS
ZDO READINESS
PROCESS
ENABLEMENT SILENT DATA

SHIPPED BY SAP MIGRATION

Step 1: How SAP ensures the enablement of ZDO
SAP application developers Latest content for ZDO SAP Note 2707731 documents
are following ZDO enablement is shipped with known limitations of business
development guidelines support packages applications
SAP Note 2707731 – Prerequisites and restrictions of Zero Downtime Option of SUM for SAP S/4HANA.
Step 2: What does table classification do?
BRIDGE
Read / Read /
Read
write write
Production
Shared Clone Clone read-only
Tab V1 = V2 Tab V1 Tab V1
synchronous
replication
using
database
triggers
Tab V2 Tab V2
Read / Read /
write write
UPGRADE DDL TABU AIM XPRA

SUM
Step 3: SUM Impact Analysis – How does it work?
Sandbox
ZDO table classification SUM Impact Analysis for Zero Downtime Option
Table Classification Smart-switch
Source system ID: S4H Export date: 2019-09-01
Table-A Clone X
Clone Read- Size
Number
Read-
Table-B X of Database Smart-
only Table (GB) only Alert
updates trigger switch
check check
Table-C Shared / day
Table-D Clone X Potential

Info: Info: Risk for
Table-B Error no yes
0.03 624 business
users
Production
Potential
Export of table statistics (period: at least one week)
Risk for
Warning: Warning: yes:
Table-D OK yes business
Database Number of 151,31 315.814 Warning
and
Table Size in GB
trigger updates / day upgrade
Table-A - 53.921 4,21
Additional space required on reference system for cloned tables: 430 GB
Table-B - 624 0,03 Number of read-only tables with severe risk of business impact: 1
Table-C X 244.114 127,69 Number of tables that will be cloned, but are larger than 100 GB: 1
Number of tables that will be smart-switched: 3
Table-D X 315.814 151,31
Number of tables with database triggers: 2
SAP Note 2402270 - Export of Table Statistics for SUM Impact Analysis
SAP Note 2471883 - SUM Impact Analysis for ZDO
Demo
Perform the impact analysis
of Software Update Manager
using the dialog report *
* Report name:
RSUPG_RUN_IMPACT_ANALYSIS_DIA
(Optional) Step 4: ZDO compliance checks for customer transports using ABAP Test Cockpit (ATC)
DEVELOPERS RELEASE MANAGEMENT BASIS ADMIN

using SE09, SE80 using new wizard using SUM tool
CREATE SELECT INCORPORATE

CUSTOMER TRANSPORTS TRANSPORT
TRANSPORT FOR BUFFER FILE BUFFER IN SUM
RUN COMPLIANCE RUN FORBIDDEN RUN IMPACT

CHECKS IN ATC OBJECTS CHECK ANALYSIS IN SUM
RELEASE RUN ATC CHECKS IMPORT

TRANSPORT FOR TRANSPORT TRANSPORTS
REQUEST BUFFER USING SUM

Step 5: Silent data migration for SAP S/4HANA release upgrades
Decouples the simplification of Ensures compatibility by allowing Zero Downtime Option is

a data model from the functional the new version of an application to supported if no major version of
change of a business application. work with the old and the new SAP S/4HANA is skipped.
version of the data model.
Blogs: Silent Data Migration for S/4HANA 1909 Upgrade/Conversion / Monitoring Silent Data Migration (SDM_MON) – S/4HANA 1909 upgrade/conversion
Moving activities from downtime into uptime
▪ With ZDO, all phases are executed during uptime processing
▪ Phases that caused long technical downtimes

− Table conversion and DDL execution - phase: PARCONV_UPG
− Main import - phase: TABIM_UPG
− XPRAs and AIM execution - phase: XPRAS_AIMMRG
▪ Preliminary steps
XPRAS_AIMMRG
PARCONV_UPG
TABIM_UPG
− ZDO Readiness Process needs to be fulfilled
− SAP S/4HANA only: Migration of
SAP HANA repository views to HDI
UPGRADE (V2)
RAMP
business downtime
Introducing SAP HANA Transport for ABAP (HTA)
for SAP HANA Deployment Infrastructure (HDI)
ABOUT HTA FOR HDI

▪ Successor of HTA, available as of SAP_BASIS 7.52 SPS 02
▪ Available for objects created with SAP HANA XS Advanced
Model
WHY USING HTA FOR HDI?

▪ Deprecation of SAP HANA extended application services, classic
model (XSC) and SAP HANA repository
▪ New functionality using SAP HANA views will be shipped by HTA
for HDI
▪ Foundation for zero-downtime maintenance events of
SAP S/4HANA
SAP Note 2465027 - Deprecation of SAP HANA extended application service […]
SAP Note 2569651 - Configure your ABAP Development System for Development of HDI Objects
Preparing the SAP S/4HANA system for zero-downtime updates
Migration of native HANA views to HTA for HDI
▪ The old SAP HANA 1.0 repository stores

calculation views in a singleton schema
_SYS_BIC which is not zero-downtime compliant
▪ In future, new features and native SAP HANA

artifacts will be shipped using HDI containers to
be zero-downtime ready
▪ Several areas in SAP S/4HANA have already

provided reports to migrate native SAP HANA
content from SAP HANA repository 1.0 to HDI
containers
A tutorial “Migrating SAP HANA Repository-based Developments Used in ABAP to HTA for HDI” can be found on help.sap.com.
Option of Smooth
Software Update transition to the
KEY FACTS ABOUT
Manager bridge
ZERO DOWNTIME
OPTION
Minimal
Only a single
database space
restart needed
requirements
Agenda






Planning a zero-downtime upgrade project
Example project planning
COPY PRODUCTION TO SANDBOX ENVIRONMENT
SANDBOX QUALITY
RECOMMENDED
MANDATORY
▪ Familiarize with the ▪ Functional validation COPY PRODUCTION TO
procedure on the bridge REHEARSAL ENVIRONMENT
▪ Technical and ▪ Enhance cookbook
functional validation and cutover plan
on the bridge ▪ Optimize and verify PRODUCTION
▪ Impact Analysis business downtime
▪ Create cookbook ▪ Establish new
release in production
environment
▪ Utilize ZDO approach
DEVELOPMENT REHEARSAL
RECOMMENDED
MANDATORY
▪ Refine cookbook ▪ Final dress rehearsal
▪ Technical validation ▪ Mandatory if quality
of procedure system was not
upgraded using ZDO
▪ Finalize cookbook
and cutover plan

Planning a zero-downtime upgrade project for SAP S/4HANA
How can you leverage Zero Downtime for SAP S/4HANA?
CHECK PLAN RUN
▪ Excited about running a zero- ▪ As a first step, a conference call ▪ The PoC will be done in close
downtime upgrade in your will be scheduled by SAP to… collaboration between SAP and
SAP S/4HANA system? − … discuss the requirements the customer
▪ Raise a registration incident as − … talk about the scope of the ▪ Regular conference calls will be
described in SAP Note 2707731 proof of concept scheduled by SAP
− … plan the engagement of
SAP ▪ A wrap-up meeting at the end of
the project will recap the results
▪ Align on the timeline and steps of the pilot program
to be performed as prerequisites

“With comprehensive services from SAP
Enterprise Support and leveraging the
zero downtime functionality in Software
© 2019 SAP SE or an SAP affiliate company. All rights reserved. | PUBLIC | Studio SAP | 66165enUS (19/10)
Update Manager, we can vastly reduce

business downtime using the proof of
concept for our upcoming release
upgrades of SAP S/4HANA. This allows
us to focus on innovative cancer-fighting
solutions.”
Nirmal Pannu, IT Senior Manager, Basis and SAP Security, Varian Medical
Systems Inc.
Varian Medical Systems Inc. Industry Employees Revenue Featured Solutions and Services
Palo Alto, California Healthcare 7,000 US$2.9 billion SAP S/4HANA®, SAP® Enterprise
www.varian.com Support services, and Software
Update Manager tool
Agenda






Key takeaways about Zero Downtime Option for
SAP S/4HANA
AVAILABILITY
▪ ZDO is an option of Software Update Manager: The standard tool.
▪ For SAP S/4HANA, ZDO is available to pilot customers. For

details on the registration process, see SAP Note 2707731.
ADVANTAGES
▪ ZDO considers the overall business downtime for updates,
upgrades and customer releases.
▪ Significantly reduces the downtime to a single restart of the

application servers.
▪ Further reduction of business downtime by incorporation of

customer transports along with the SAP software update.

Further Information
Software Update Manager

▪ Central SAP Note on SUM 2.0 SP09 SAP Note 2882379
▪ Central SAP Note on Zero Downtime Option SAP Note 2163060 and SAP Note 2707731
▪ Central SAP Note on nZDM ABAP SAP Note 1678564
The Software Logistics Toolset

▪ Central SAP Note for SL Toolset SAP Note 1563579
▪ SAP Support Portal quick link https://support.sap.com/sltoolset
SAP Community Blogs and SAP TechEd

▪ Session CAA301 "Leveraging Zero-Downtime Maintenance for SAP S/4HANA" at SAP TechEd 2019
▪ Leveraging Zero Downtime Option of SUM for SAP S/4HANA Support Package Stack updates
▪ The Delivery Channel for Software Logistics Tools: “Software Logistics Toolset 1.0”
▪ Impact Analysis as part of Software Update Manager 2.0
Thank you.
Contact information:
Jens Fieger
Product Manager, Cloud & Lifecycle Management
Email: jens.fieger@sap.com
SAP Community: https://people.sap.com/jensfieger

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Leveraging zero-downtime maintenance for

release upgrades of SAP S/4HANA

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

Introduction: downtime-optimization approaches

Downtime-optimization for SAP S/4HANA

Exploring Zero Downtime Option of SUM

Project planning and customer experiences

Bottom line: Summary

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4

SAP Business Suite

Downtime-optimized DMO System conversion

Approach Abbreviation Scenario Availability* SAP Note

Business Suite: 2163060

near-Zero Downtime Unrestricted

Near Zero Downtime

Standard approach Near-Zero Downtime Zero Downtime Option (ZDO)

Introduction: downtime-optimization approaches

Downtime-optimization for SAP S/4HANA

Exploring Zero Downtime Option of SUM

Project planning and customer experiences

Bottom line: Summary

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 9

RELEASE 1 MAINTENANCE RELEASE 2

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 10

− SAP S/4HANA 1809 FPS 01 as pilot

− SAP S/4HANA 1909 SPS 00

SAP Business Suite ZDO is not

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 11

Option of Software Update Minimal database space Only a single restart

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 12

Introduction: downtime-optimization approaches

Downtime-optimization for SAP S/4HANA

Exploring Zero Downtime Option of SUM

Project planning and customer experiences

Bottom line: Summary

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 13

▪ With ZDO, all phases are executed during uptime processing

▪ Phases that caused long technical downtimes

ENABLEMENT SILENT DATA

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 16

Tab V1 = V2 Tab V1 Tab V1

UPGRADE DDL TABU AIM XPRA

Table-D Clone X Potential

DEVELOPERS RELEASE MANAGEMENT BASIS ADMIN

CREATE SELECT INCORPORATE

RUN COMPLIANCE RUN FORBIDDEN RUN IMPACT

RELEASE RUN ATC CHECKS IMPORT

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 21

Decouples the simplification of Ensures compatibility by allowing Zero Downtime Option is

▪ With ZDO, all phases are executed during uptime processing

▪ Phases that caused long technical downtimes

ABOUT HTA FOR HDI

WHY USING HTA FOR HDI?

▪ The old SAP HANA 1.0 repository stores

▪ In future, new features and native SAP HANA

▪ Several areas in SAP S/4HANA have already

Introduction: downtime-optimization approaches

Downtime-optimization for SAP S/4HANA

Exploring Zero Downtime Option of SUM

Project planning and customer experiences

Bottom line: Summary

© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 27