CHRISTOPHER STYLES, MBA/TM

Sugar Hill, Georgia 30518 | 706.473.0625 | cstyles1972@gmail.com | www.linkedin.com/in/chrisstyles/

SENIOR MANAGER: Information Systems Technology Architecture and Engineering

Accomplished senior information technology professional with more than 20 years of experience driving
business growth and development through effective management of IT operations, software development,
and applications implementation. Govern quality of systems and software through the establishment and
maintenance of development procedures. Assure continuous business operability by identifying technology
issues and developing targeted solutions designed to mitigate problems / risks, improve efficiencies, and
increase productivity for users and clients alike.

Operations Management  Technology Consulting  IT Governance  Configuration Management

Software Lifecycle Management  Emerging Technologies  Systems Architecture  Business Technology
Cross-Functional Team Building  Client Requirement Management  Technology Integration
End User Support & Training  Needs Assessment  Critical Analysis  Issue Resolution

PROFESSIONAL EXPERIENCE

WIDE OPEN WEST (WOW!) INTERNET, CABLE, AND PHONE, Alpharetta, Georgia  5/1/2017-Present
The sixth largest cable operator in the United States.

Enterprise Service Management System Architect / Enterprise Governance Committee Lead

As an Enterprise Service Management System Architect, I develop and implement policies and procedures
to ensure that systems support the organization's business requirements and meet the needs of end users. I
provide architectural guidance to project managers, product owners, portfolio managers, senior leadership,
and executive management. I advise top management of the latest technology and recommend appropriate
action and serve as the technical adviser. I am responsible for the design, build and delivery of cloud
technology solutions that support the needs of the company. I partner closely with development teams to
help direct project teams toward cloud solutions that satisfy the business needs and align with the
company's IT and Cloud Strategy and destination architecture. I champion the application of industry best
practices, cloud architecture strategies and engineering standards to ensure successful cloud solutions
across a wide variety of projects. I drive technology standards, evolution and governance for cloud, and as
required, and evolve cloud standards to address emerging business requirements. I define systems
requirements based on user and/or client needs, cost, and required integration with existing applications,
systems, or platforms. I define technical standards and functionality tests. I also develop specifications,
prototypes, and initial user guides.

 Create and/or update Enterprise Security Architecture Guidance in the form of Design Patterns,
Standards, and Implementation Guides.
 Create diagrams and documentation with all components that comprise IT systems including network
topology with security measures and vulnerabilities.
 Develop Enterprise Security Architecture Metrics and analyze IT specifications to assess security risks.
 Work closely with subject matter experts to develop and deliver complete security architecture solutions.
 Maintain current understanding of AWS Cloud offering with abilities to implement relevant features.
 Manage and maintain the AWS Cloud DevOps pipeline, and work with dev teams on a combined
pipeline.
 Design and build Big Data infrastructure for data extraction, preparation, and loading of data from a
variety of sources using technology such as Analytics Correlation Engine and AWS Cloud.
 Design cloud solutions that ensure most sustainable, flexible, and cost appropriate solutions and
technology platforms.
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 Designed and built RESTful APIs to optimize server and serverless workloads and HTTP backends
using HTTP APIs.
 Designed and built real-time two-way communication applications, such as analytics correlation engine,
with WebSocket APIs, to maintain a persistent connection to handle message transfer between backend
services and clients.
 Utilized API Gateways to handle all tasks involved in accepting and processing concurrent API calls,
including traffic management, Cross-Origin Resource Sharing (CORS) support, accounting,
authentication, authorization, and access control, throttling, monitoring, and API version management.
 Evangelize solution reference architectures and patterns for leveraging cloud throughout the enterprise.
 Incorporate engineering strategies for introducing new technology into the customer's infrastructure
related to its business processes of collection, analysis, production, and dissemination.
 Perform cost-benefit analysis to determine whether requirements are best met by manual, software, or
hardware functions; making maximum use of commercial off-the-shelf or already developed
components.
 Design and implement safety measures and data recovery plans.
 Utilize TM Forum eTOM Business Framework to create a common language for use across
departments, systems, external partners, and vendors, reducing cost and risk of system implementation,
integration, and procurement.
 Utilize TM Forum Frameworx Enterprise Architecture Framework to create consistent and high-quality
end-to-end process flows, eliminating gaps and duplications in process flows.
 Apply technical knowledge to assist in the design and development of solutions to complex technical
engineering and applications problems, network challenges, and system administration issues.
 Establish the basic structure of the system, define essential core design features and elements that
provide the framework.
 Educate customers of various seniority on the value proposition of the cloud technologies and actively
engage in discussions to build confidence and ensure customer success when building new and/or
migrating existing solutions.
 Apply knowledge of technology needs to design improved processes, generate valid requirements, and
ensures that these are consistent with the customer's enterprise technical architecture.
 Participate in some business development activities.
 Responsible for implementing and managing the engagement strategy with external customers and the
subsequent alignment with product, development and delivery teams.
 Work with the product, development, and Business Architecture Members to define the approach and
high-level designs for assigned engagements.
 Ensure project designs are aligned with the architectural and business strategies with a clear relation to
the end-state design, customer requirements, and business priorities.
 Lead the initiative to solution workflows for a service orchestrator called Symphonica that communicated
with Salesforce to activate, deactivate, or modify subscriber accounts.
 Use Salesforce as Customer Relationship Manager (CRM) to generate activation codes that were
included in Service Activation Orders that were received by Salesforce.
 Work with the provisioning team to create Salesforce Accounts through Salesforce API for new
subscribers.
 Create and maintain Enterprise Architecture System Documentation and Diagrams.

Environment: TM Forum Frameworx Enterprise Architecture Framework, TM Forum eTOM Business

Process Framework, VMware Virtual Infrastructure 5/6 (ESX, Virtual Center/VCenter), VMware vSphere,
AWS Cloud, SIT (Phone), Digital (Video), Solarwinds, Net-Omnia, Looper NG (TL1), Continuity, Cable
Medic, Cacti, Zen OSS, Open Vault (IPDR), GIT, Symphonica Lifecycle Service Orchestration, T-Wizard,
Salesforce, ServiceNow, Spark, Kafka, Cassandra, Zookeeper, MySQL DB, Mongo DB, RabbitMQ, Server,
JBoss, Calix CMS, CSAM, Nokia SAM, BAC (RDU/PNR), Accedian, Nuage, Cloudtrail, Caradien, MRTG,
SWARM, Xymon (Big Brother), Ocular, MUST, THOR, ServAssure, Supertool, Pegasus, Aurora, DWAI,
Toast, GLDS, Comporium, USHA, ICOMS, CABS, WIRES, Men & Mice, Spider Geocoding, Net Brain, XFO,
Arber (Netflow), RANCID (Backups for Routers), Ansible, Terraform, Netconf, Splunk, Solarwinds NCM and

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NPM, WOW Streets, Perftech, AAA, TACACS+, Radius, VMware vSphere, ITILv3, ITSM, TCP/IP, DNS,
DHCP, LDAP, Active Directory, SSO, SAN, NFS, SDLC (Agile, Scrum), SOAP, REST, CMDB

MACY’S SYSTEMS AND TECHNOLOGY, Johns Creek, Georgia  6/14/2010-4/28/2017

The Information Technology Division of Macy’s Inc., the nation's largest operator of department stores.

Enterprise eCommerce Infrastructure Architect / Enterprise Cloud Infrastructure Architect

As an Enterprise eCommerce Infrastructure Architect, I act independently with minimal direction in designing
and extending a stable production infrastructure allowing for flexibility while maintaining a secure
environment. As a top level technical design contributor, I am highly involved in all specialized phases of
infrastructure architecture. I advise executive management throughout the enterprise on the best possible
solutions. I support the management team in providing leadership, architectural guidance and expertise, and
technical consulting in the development, modification, and implementation of multiple highly complex
information systems that conform to MST standards and methodology. I play an instrumental role in
translating customer requirements, recommending system solutions, and formulating detailed specifications
from which components are written. I play a strategic role in maintaining all IBM Cloud (IBM Cloud) systems
including the front-end platforms, servers, storage, and management networks. I provide leadership in the
evaluation and recommendation of hardware and software solutions used throughout the industry for use at
MST. With extensive technical and business knowledge of all phases of applications system architecture,
and strong technical applications-based knowledge, I provide strategic focus on system solutions that cross
MST FOBs. I am responsible for driving multiple projects to completion. I independently research and
resolve technical problems of the highest complexity.

 Work closely with IT security to monitor the company's cloud privacy.

 Provide architecture and best practice leadership related to the implementation of security solutions
 Develop and define security standards.
 Responsible for alignment of perimeter security architecture and design standards with business
strategy, service delivery, and client and vendor relationships.
 I assist in identify gaps in current enterprise security guidance.
 I review security plans, processes, and strategies to identify areas for improvement or update.
 Focus on protecting infrastructure, data, endpoint, IAM, threats & vulnerability across the technology and
business platform.
 Lead efforts to migrate all applications that support both macys.com and bloomingdales.com from a
traditional data center to the IBM Cloud.
 Incorporate Infrastructure as Code (IaC) infrastructure management process to apply best practices from
DevOps software development to the management of IBM Cloud infrastructure resources to devise
Multisite Active-Active Datacenter Strategy. This includes:
o Extending Infrastructure to Cloud.
o Cloud Hosting and Migration-to-Cloud Strategy.
o Design Infrastructure Solutions for Storage, WAN, Network, Firewall, Security, DB2, Oracle,
and VMWare.
o Design Firewall and F5 Load Balancer Hardware Replacement solutions.
o Design Virtualized Infrastructure and provided detailed solution for physical servers to virtual
machines.
o Design Tier-4 network solution.
o Design Database utilizing IBM Cloud’s Database as a Service Solutions
o Perform cost-benefit analysis for Cloud Monitoring Solutions.
o Perform cost-benefit analysis to determine whether the IBM Cloud provides significant cost
savings.
 Create a well-informed IBM Cloud strategy and manage the adaption process.
 Regularly evaluate IBM Cloud applications, hardware, and software.
 Develop and organize IBM Cloud systems.
 Determined funding for projected projects with executive management.
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 Respond to technical issues in a professional and timely manner.
 Offer guidance in infrastructure movement techniques including bulk application transfers into the IBM
Cloud.
 Provided technical guidance and mentor team members on utilizing the Cloud Technologies,
Microservices & Kafka Implementation.
 Lead the design efforts of a CI/CD system, which was driven by orchestrators, Chef and Jenkins, and
consists of Fitnese, Cucumber, Selenium, Sonar Dashboard, and Nexus Binary Library.
 Created architecture, design documentation and diagrams and collaborate within, and across teams to
create the "right" solution.
 Worked with various networking protocols, such as HTTP, TCP/IP, SOAP, and REST.
 Designed, developed, and supported RESTful APIs using Java Spring Framework.
 Designed Cloud Applications, Microservices, and Kafka pub-sub message processing.
 Configured cache and control quotas, to mitigate the effects of spikes, creating concurrent rate limits,
and performed other functions related to API traffic.
 Was responsible for API Security, API Key Validation, Authentication, Authorization and Identity, Traffic
Management, Token Management using SAML, OAuth 2.0, JWT, etc.
 Was responsible for API Mediation including message transformation, parsing, and validation, as well as
raise faults and alerts.
 Built functional and behavioral tests for APIs.
 Performed API Administration and user/developer management.
 I possessed a solid understanding of TLS, certificates, keystore and truststore.
 Worked with Swagger, WSDL, and similar tools for defining APIs.
 Leveraged APIs to automate common and repeatable delivery tasks.
 Identify the top IBM Cloud architecture solutions to successfully meet the strategic needs of the
company.
 Design, diagram, and document Enterprise Systems to ensure that engineers and developers have a
solid understanding of what they are implementing, and to also use as future reference architectures.
 Provide end-to-end design using the TOGAF Enterprise Architecture Methodology and Framework.
 Architect custom and reusable solutions of program and enterprise scope.
 Define and implement architectural governance at program and enterprise scope.
 Lead infrastructure architecture team in architecture activities for complex, medium to large opportunities.
 Develop solutions technically and operationally feasible with long-term IT strategies and plans.
 Assess business impact of multiple technologies/strategies.
 Identify and address technical or operational risks.
 Collaborates with internal and external partners to develop, implement, and maintain Oracle ERP
application interfaces with internal and external systems and partners within an enterprise, multi-
organizational environment.
 Participates in Oracle ERP projects and activities and works closely with business and administrative
staff to automate, streamline and optimize business processes and solve business challenges,
leveraging knowledge of the Oracle ERP architecture and functional knowledge of business workflows in
Finance, Supply Chain Management and Human Resources.

Environment: TOGAF Enterprise Methodology and Framework, Red Hat Enterprise Linux (RHEL), AIX,
Windows 2003/XP/Vista/2008, Java, J2EE, Apache Web Server, IHS Web Server, Red Hat Enterprise Web
Server, WebSphere 7.0, JBoss, Docker, Kubernetes, JavaScript, Python, Shell Script, CI/CD, ActiveMQ,
Spring DM, DB2, Oracle DB, Oracle Coherence, Oracle RTD, IBM Mainframe, Tibco, Datapower XI52, F5
BIG IP Load Balancer, SQL Developer, Anthill Pro, Clearcase, Subversion, SubCommander, Maven 2, SLA,
IBM Cloud (IBM), VMware Virtual Infrastructure 4/5/6 (ESX, Lab Manager, Virtual Center/VCenter), VMware
vSphere, TCP/IP, DNS, SAN, NFS, NIS, IIS LDAP, Active Directory, Jira, Confluence (Wiki), DynaTrace,
Splunk, Truesight, ITCAM, SiteScope, HP Operations Orchestration, Configuration Management Database
(CMDB), NetScaler, GCCollector

STATCOM (JACKSON HEALTHCARE), Alpharetta, Georgia  11/9/2009-6/11/2010

A leader in healthcare technology and hospital management solutions.
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Systems Engineer
As a Systems Engineer, I was part of a Distributed Engineering Team responsible for end-to-end delivery of
a Hospital Operating System developed in Java, designed for patient throughput to all customers. I worked
with Development, Product Services and other Infrastructure Services team, delivering an infrastructure
solution that was technically sound, resilient to failure, operationally supportable, and met the requirements
of each customers’ business objectives. During the delivery of the patient throughput solution I exhibited a
variety of skills, such as infrastructure architecture, hands-on build-outs, deployments, and configuration of
the patient throughput solution, as well as some PM skills ensuring projects were delivered within scope and
on time. I was involved in a high degree of collaboration with Development and other Information Systems
teams to provide the right level of agility within a defined delivery process. I also provided strong leadership
skills on various projects and applied forward thinking wherever necessary.

 Oversaw and participated in the integration of processes and methodologies to ensure the high
performance of customer solution.
 Led build and implementation operations and participated in testing and Quality Assurance related tasks
associated with product release.

Environment: Centos Linux, Red Hat Enterprise Linux (RHEL), Windows 2003/XP/Vista/2008, Java, J2EE,
Tomcat 6.0, Apache Web Server, Mirth, ActiveMQ Message Broker, EJB,JSP, JNLP, Sonar, Clover, PMD,
CheckStyle, and Cobertura, XML, XSD, IntelliJ, Cygwin, Subversion, Crystal Reports, Oracle, SQL
Developer, Bamboo, Hudson, SubCommander, Centrak, log4j for logging and tracing, JUnit for Unit Testing,
Maven 2, VMware Virtual Infrastructure 4 (ESX, Lab Manager, Virtual Center/VCenter), VMware vSphere,
Citrix XenServer and XenApp, Citrix XenCenter and Online Plugin for Windows XP, TCP/IP, DNS, NFS,
NIS, IIS LDAP, Active Directory, Jira, Confluence (Wiki), Sonar, Clover, CheckStyle, PMD, Cobertura

S1 CORPORATION, Norcross, Georgia  10/1/2007-11/6/2009

Global provider of customer interaction software targeting financial and payment services.

Senior Consultant / Software Configuration Management Engineer

As a Senior Consultant (SCM Engineer), I took an integral role in establishing enterprise wide IT strategy, as
well as in managing operations at the divisional level. I partnered with an extensive group of diverse users
and vendors to establish system selection and customization criteria with customer requirements prior to
implementation planning. I evaluated and updated technical knowledge base to assure currency of Online
Treasury Management applications in line with emergent technologies. I supported and conducted builds,
deployments and issue resolution for cross-functional projects installed in SuSE Linux environments by
coordinating with OTM personnel. I performed testing, troubleshooting, and maintenance of tools and
applications as part of processes to integrate procedures into primary development. I delivered training,
procedures, and support documentation for OTM, end user support, and operations. I also communicated
with cross-divisional senior executives to discuss configuration management and implementation.

 Designed and built security systems for virtual computing and data storage systems.
 Assessed and tested existing virtual computing security systems.
 Created firewalls, improved network security, and encrypted data to secure the systems.
 Reviewed security plans, processes, and strategies to identify areas for improvement or update.
 Led enhancements to productivity, systems performance, data quality, applications management, and
progress reporting by developing and integrating continuous improvement initiatives designed to
measure and track key performance indicators.
 Worked with engineering team members to develop secure applications and software for accessing the
web facing applications.
 Created procedures for user access to the system.
 Set access controls and administrative practices.
 Reduced build/deployment time by 50% by automating and standardizing processes.

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Environment: SuSE Linux, Windows 2003/XP, Java, J2EE, Ant, Websphere 6.0, Websphere 5.0,
Websphere MQ Series, JNDI, LDAP, EJB 2.0 ,JSP, XML, XSD, RAD 7, RAD 6, Cygwin, Rational ClearCase
and ClearQuest, Subversion, Tortoise SVN, Actuate, DB2, Toad, Cruise Control, iLog, Load Runner,
VMware Virtual Infrastructure 4 (ESX, Lab Manager, Virtual Center/VCenter), Jira, Confluence (Wiki),
TCP/IP, DNS, NFS, LDAP, Cruise Control

EQUIFAX, INC., Atlanta, Georgia  10/11/2004-9/28/2007

$1.6 billion financial services company providing credit products to an international market.

Senior Programmer Analyst / Manager of Operations and Configuration Management

In the role of Senior Programmer Analyst (Manager of Operations and Configuration Management), I
managed day-to-day activities of the operations and configuration management group. I oversaw strategy,
configuration management, release management, and implementation for multiple critical enterprise wide
projects targeting business and financial reporting technology, data warehousing, and web-based
applications for clients. I supervised full software development lifecycles by leading IT in establishing the
scope of work, technical requirements, and project schedules. I directed end user training on generalized
and structured applications. I ensured continuous operability of over 30 Java-based applications across
various complex environments, communicating with vendors where needed to assess technical issues and
identify solutions. I coordinated teams in accomplishing integrations of web-based technologies, such
Websphere and iPlanet. I also managed allocation of system resources, such Solaris, Red Hat, and
Windows Servers, and build and deployment servers, to ensure proper assignment to projects and
functions.

 Oversaw the daily operations of the operations and configuration management group.
 Oversaw the supervision of personnel, which included work allocation, training, and problem resolution.
 Provided advice and assistance to senior management in the planning, implementation, and evaluation
of modifications to existing operations, systems, and procedures.
 Developed and assisted with the development and implementation of policies and procedures consistent
with those of the organization.
 Prepared operational analyses and reports, and audits to monitor and improve efficiency of operations.
 Represented organization at various internal and external business meetings; promoted existing and
new programs and policies.
 Participated in and coordinated the design and implementation of data collection and analysis systems
for the group, which included server and network systems, applications, and administrative procedures.
 Enabled near real time client access to project information by contributing to the design of IT solutions.
 Drove discrepancies to 0% through suggestions for software, configuration, and procedural changes.

Environment: Solaris 9/10, Red Hat Enterprise Linux (RHEL), Windows 2000/2003/XP, Java, J2EE, Ant,
Maven, Websphere 6.0, Websphere 5.0, Websphere MQ Series, iPlanet, JNDI, LDAP, EJB, JSP, XML,
XSD, JBuilder, Cygwin, Subversion, CVS, WinCVS, Tortoise SVN, Oracle 10g, Toad, Anthill, iLog, Load
Runner, Quality Center, Test Director, Information Technology Governance (ITG), Confluence (Wiki),
TCP/IP, DNS, NFS, LDAP, IBM Tivoli Monitoring 5.1.2 O/S monitors, Websphere & Apache monitors,
Database Monitors Resource Pack (Oracle), Siebel Call Center 7

Additional roles include employment with Stellcom Incorporated as a Systems Engineer; Northrop Grumman
as Systems Engineer; Qualcomm Incorporated as a Desktop Software Administrator and service in the
United States Navy as an Operations Specialist with Secret Security Clearance. Further early career details
are available upon request.

FORMAL EDUCATION

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 Master of Business Administration, Technology Management
University of Phoenix, Phoenix, Arizona

Bachelor of Science, Computer Science

National University, San Diego, California

Associate of Science, Computer Engineering Technology

Coleman College, San Diego, California

TRAINING / CERTIFICATIONS

AWS Certified Solutions Architect – Professional

Amazon Web Services (AWS)
Issue Date: July 31, 2020 - Expiration Date: July 31, 2023
Credential ID: F7QH7821F1441T5J

AWS Certified Solutions Architect – Associate

Amazon Web Services (AWS)
Issue Date: June 16, 2020 - Expiration Date: June 16, 2023
Credential ID: FTREK382GM4E19GW

ITIL® 4 Foundation Certificate in IT Service Management

PeopleCert on behalf of Axelos Global Best Practice
Issue Date: July 30, 2020 - No Expiration Date
Credential ID GR671168047CS

ITIL® 4 Foundation Continuing Professional Development (CPD)

Axelos Global Best Practice
Issue Date: August 10, 2020 - Expiration Date: August 9, 2021
Credential ID: 9980041419548506

TECHNICAL SKILLS

Accedian / Active Directory / ActiveMQ Message Broker / Actuate / AIX & Cobertura / Amazon API
Gateway / Amazon Web Services (AWS) / Ansible / Ant / Anthill Pro / Apache Ant / Apache Server / Apache
Web Server / Arber (Netflow) / Aurora / BAC (RDU/PNR) / Bamboo / BEA Weblogic / Cable Medic / CABS /
Cacti / Calix CMS / Caradien / Cassandra / Centos Linux / Centrak / Certificates / CheckStyle / Citrix
XenCenter & Online Plugin for Windows XP / Citrix XenServer / ClearCase / ClearQuest / Cloud Formation /
Cloud Front / Cloudtrail / Cloud Watch / Clover / Cobertura / Comporium / Configuration Management
Database (CMDB) / Confluence (Wiki) / Continuity / Cruise Control / Cross-Origin Resource Sharing /
Crystal Clear / Crystal Reports / CSAM / CVS / Cygwin / Database Monitors Resource Pack (Oracle) /
Datapower XI52 / DB2 / DHCP / Digital (Video) / Digital Unix / DII COE / DNS / DOS / DWAI / DynamoDB /
DynaTrace / EC2 / Elastic Container Service (ECS) / EJB 2.0 / Elastic Kubernetes Service (EKS) / Elastic
Load Balancing / EMR / Epicentric Foundation Server / Eudora / F5 BIG IP Load Balancer / Fargate /
GCCollector / GCCS / GCCS-M / GLDS / HP-UX / Hudson / IBM Cloud / HTTP / IBM Mainframe / IBM Tivoli
Monitoring 5.1.2 O/S monitors / ICOMS / IHS Web Server / IIS / IIS LDAP / iLog / Information Technology
Governance (ITG) / Install Shield Developer / IntelliJ / iPlanet / IRIX / ITCAM / J2EE / J2SDK / Jabber /
Java / JBoss / JBuilder / JDBC / Jira / JNDI / JNLP / JRun / JSP / JUnit for Unit Testing / Kafka / Kinesis /
JWT / Kafka / Keystore / Lab Manager / Lambda / LDAP / Lightsail / Load Runner / log4j for logging &
tracing / Looper NG (TL1) / Lotus Notes / Lotus Sametime Connect / Manage Now / Maven / Maven 2 / Men
& Mice / Mercury IT Governance / Microservices / Mirth / Mongo DB / MRTG / MS Access / MS Office Suite /
MS Outlook / MS Project / MS SQL Server / MUST / MySQL DB / NAS / Net Brain / Netconf / Netegrity
Siteminder / Net-Omnia / NetScaler / NFS / NIS / Nokia SAM / Nuage / OAuth 2.0 / Ocular / ODBC /

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OLEDB / Open Vault (IPDR) / Operations Orchestration / Oracle 9i / Oracle 10g / Oracle 12c / Oracle
Coherence / Oracle DB / Oracle RTD / Oracle / Oracle XE / Pegasus / PeopleSoft / Perftech / PMD /
PuTTY / PVCS Tracker / Python / Quality Center / RabbitMQ / RAD 6, 7 / Radius / RANCID (Backups for
Routers) / Rational Application Developer / Rational ClearCase & ClearQuest / Rational Rose / Red Hat
Enterprise Linux (RHEL) / Red Hat Enterprise Web Server / Requisite Pro / REST / Salesforce / SAML /
SAN / SecureCRT / ServAssure / Server / Shop Floor Control / Siebel Call Center 7 / SIT (Phone) /
Siteminder 5.5 / SiteScope / SOAP / Solaris 9/10 / Solarwinds / Solstice / Sonar / Spark / Spider Geocoding /
Splunk / Spring DM / SQL Developer / SubCommander / Subversion / Supertool / SuSE Linux / Swagger /
SWARM / Sybase / Symphonica / TACACS+ / TCP/IP / Test Director / THOR / Tibco / TLS / Toad / Toast /
TOGAF / Tomcat 6.0 / Tortoise SVN / Truesight / Truststore / T-Wizard / USHA / Versata Java Server /
Virtual Center/VCenter) / Visual Basic / Visual Source Safe / VMware Infrastructure Client / VMware Lab
Manager / VMware Virtual Center / VMware Virtual Infrastructure 4 (ESX / VMware vSphere Client /
WebLogic Server 5.1 / Websphere & Apache monitors / Websphere 5.0, 6.0, 7.0 / Websphere Enterprise
Server / Websphere MQ Series / Wiki / WinCVS / WinSCP / WIRES / WOW Streets / WSDL / X Windows /
XenApp / XFO / XML / XSD / Xymon (Big Brother) / Zen OSS / Zookeeper

OPERATING SYSTEMS
Windows (10/8/7/XP/2012/2008//Vista/2003/2000/NT), Unix (Solaris/HP-UX/AIX), Linux (Centos/RedHat/SuSE)

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