4.gilb's Approach

Gilb’s Approach
Dr.S.Vinoth kumar
SQM-Gilb’s Approach
Quality Measurements
• Gilb’s Approach
 It is an iterative approach aiming to converge towards
clear & measurable multidimensional objectives
 This approach makes use the concept of McCall &

Boehm models
 For each stage, a partial product can be viewed with user

where a product will be evaluated to identify whether it
meets the needs of user. If it does not satisfy errors has
to be identified & cleared out during the next iteration
until a product gets satisfied by the user.
 5 problem areas highlighted
 Simple fact that the method is different

 Need of training & re-training and associated costs
 Need of effective management
 Need to measure progress towards the ultimate goal
 Picking up errors
 With reference to Gilb’s approach, product quality can
be measured in terms of “Quality Template”
 It models quality in terms of Quality attributes &

Resource attributes. This is because quality of a product
can be constrained by the available resources
 “Quality Template” can be pictured as:
Workability People
Availability Time
Adaptability Money
Usability Tools
Other Qualities Other Resources
Qualities Resources
 Quality Attributes
1) Workability
2) Availability
3) Adaptability
4) Usability
• Gilb’s Approach: Quality Attributes & its sub-attributes
Process Capacity
Workability Storage Capacity
Responsiveness
Reliability
Availability Maintainability
Integrity
Improvability
Adaptability Extendability
Portability
Entry Level Requirements
Learning level requirements
Usability Handling ability
Likability
• Gilb’s Approach: Quality Attributes
1) Workability
 It is defined as the ability of the system to do work
(i.e., transaction processing)
 Divided into sub-attributes of:

 Process capacity – It is the ability of the system to
process transactions with in a given unit of time
 Storage capacity – It is the ability of the system to store

information
 Responsiveness – It is a measure of the response to a

single event
2) Availability
 It is the ability of the system to be used with the
proportion of elapsed time
 Classified into Sub attributes of:

a) Reliability
b) Maintainability
c) Integrity
2) Availability
a) Reliability
 It is the ability of the system that should not fail from
its operating environment under any circumstances
 It is the degree to which the system does what it

should to do.
 Coz’ purpose of a system is different & the purpose of

parts of a system will be different. So the assessment
of reliability will also vary
2) Availability
a) Reliability
 Based on the analysis of Dickson, Gilb’s have
suggested that reliability can be assessed in terms of
 Fidelity
 Veracity
 Viability For both Logicware (code)
and Dataware (data files)
 Dickson’s classification of Reliability
Fidelity Concerned with the accuracy of algorithm

Logicware implementation
Veracity Concerned with the representation of “real
world” be an algorithm
Viability Is the extent to which an algorithm meets its
specification in terms of performance &
requirements
Fidelity Says how accurately an idea is represented by
Dataware the data within a application
Veracity How well the data matches with the world
Viability How well the required data fits the design
constraints
2) Availability
b) Maintainability
 It is the effort required to locate & fix a fault in the
program within its operating environment
 It is the process of fault handling
 Sub-attributes of Maintainability are:
Problem recognition Inspection Time

Administrative Delay Active Correction
Tool Collection Testing
Problem analysis Test Evaluation
CorrectionSQM-Gilb’s Approach Recovery
2) Availability
c) Integrity
 It is the protection of the program from unauthorized
access
 It is a measure of a system to remain intact under

threat
 Integrity may affects availability
 So. A system with poor integrity is likely to be

unavailable for much time
3) Adaptability
 Classified into sub-attributes of:
 Improvability – It is the time taken to make minor
changes to the system
 Extendability – It is the ease of adding new

functionality to a system
 Portability – It is the east of moving a system from one

environment to another
4) Usability
 It is the ability of the system that should facilitate the ease
of use & effectiveness of a system
 Classified into sub-attributes of:

 Handling ability – It is a measure that says how well
productivity can be proceeded after the error is detected
 Entry level requirements – are human capabilities such as

intelligence level, language proficiency
 Learning level requirements – are resources such as time

needed to reach the performance of the system
 Likability – It says how well people like the system
• Gilb’s Approach: Resource Attributes
People
Time
Money
Tools
Other Resources
 Time Resource
 2 types
 Calendar time to delivery
 Time taken by the system to carry out the task
 People Resource
 Measured in terms of “Man-years”
 But the availability of People for the particular
development is critical
 Ex: can not utilize PASCAL programmers for C
programming
 Money Resources
 Concerned with both development & maintenance
costs
 In general, 80% of cost would be spent to
maintenance for quality improvement
 Tool Resources
 It comprises all physical resources
 For continuous improvements, these resources will be
considered as constraints to a product
People
Time
Money
Tools
 Gilb’s have defined some measures to quantify those
attributes. And these can be measured in terms of “units
per time”
 For ex:
 Transactions per second
 Records per minute
 Bytes per line
 Bits per node per second
Process Units per time Transactions per sec.

Capacity
Workability Storage Units stored Bytes per second
Capacity
Responsiveness Actions per time Response time
Attribute Sub-attribute General measure Example

4.gilb's Approach

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4.gilb's Approach

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Gilb’s Approach

 This approach makes use the concept of McCall &

 For each stage, a partial product can be viewed with user

 Simple fact that the method is different

 It models quality in terms of Quality attributes &

 Divided into sub-attributes of:

 Storage capacity – It is the ability of the system to store

 Responsiveness – It is a measure of the response to a

 Classified into Sub attributes of:

 It is the degree to which the system does what it

 Coz’ purpose of a system is different & the purpose of

Fidelity Concerned with the accuracy of algorithm

 It is the process of fault handling

 Sub-attributes of Maintainability are:

Problem recognition Inspection Time

 It is a measure of a system to remain intact under

 Integrity may affects availability

 So. A system with poor integrity is likely to be

 Extendability – It is the ease of adding new

 Portability – It is the east of moving a system from one

 Classified into sub-attributes of:

 Entry level requirements – are human capabilities such as

 Learning level requirements – are resources such as time

 Likability – It says how well people like the system

Process Units per time Transactions per sec.

Attribute Sub-attribute General measure Example

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