Professional Documents
Culture Documents
Business Plan
Business Plan
MANAGEMENT
ENTREPRENEURSHIP
COVERED CONTENT:
BUSINESS PLAN
ALI MWINYI
EABQ/00330/2015
1
MAM DESIGNERS
PRESENTED BY: ALI MWINYI
P.O BOX 9052-0100
THIKA
TEL: 0746570910
EMAIL: alimudenyo@gmail.com
WEBSITE: www.mamdes.com
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DECLARATION
I Ali Mwinyi, declare that this business plan which I submit for examination in consideration
Kenya to be my original work and has not been presented anywhere else or in any other insti-
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ACKNOWLEDGEMENT
. I wish to express my sincere gratitude to my lecturer, for dedicating most of her time in this
course to enlighten me all about developing a successful business. I wish to acknowledge the
moral and financial support from my father, mother, Sisters and my brother in coming up
with this business plan. I would also want to thank my classmates for the moral support they
have given me in the course of writing this business plan. My acknowledgment also goes to
my friends who also have aided me financially and morally and have been with me through
tough times. May the Lord bless you all for your motivation and support.
DEDICATION
I dedicate this project to my friends and family who have been helpful in coming up with this
project.
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TABLE OF CONTENTS
CHAPTER ONE
1.6: Products/Services………………………………….……………………………………10
CHAPTER TWO
2.1: Customers…………………………….………………………………………………….11
2.3: Competitors……………………….…………………………………………………….12
CHAPTER THREE
5
3.0: Organization and management plan…………………………………………………….15
3.3.2: Promotion……………………………………………………………………………...19
3.6.1: Bank…………………………………………………………………………………..20
3.6.2: Auditor………………………………………………………………………………..21
3.6.3: Lawyer………………………………………………………………………………..21
3.6.4: Insurance………………………………………………………………………………21
CHAPTER FOUR
6
4.2.3: Cost of materials per month………………………………………………………….24
CHAPTER FIVE
CHAPTER SIX
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EXECUTIVE SUMMARY
The business will be a sole proprietorship owned by Ali Mwinyi. It will operate under the
name MAM Designers. It will be located in Thika town. It is aimed to provide the best prod-
ucts for building and also take contracts with building firms. To enhance the awareness of the
business to the customers, advertisements using posters and banners will be used.
The business will have a well defined structure and the duties of each staff member will be
clearly laid down. Recruitment process will be open and purely on the qualifications of the
applicants and will be fair. Promotion will be purely done on merit .The required permits by
the business will be acquired as per the laws set by authorities to aid in the smooth running of
the business. The business will start up on a rental premises. All equipment used for storage
will be purchased for smooth running of the business. All purchased equipment will meet the
standards set by Kenya bureau of standards.
CHAPTER ONE
The name of the business will be MAM Designers. I chose the name since it is easy to
remember and it entails provision of materials for design of houses and infrastructure.
The sponsor of the proposed business will be Ali Mwinyi. He’s currently pursuing a
degree in International Relations and Diplomacy. After completion and attaining the
Kenya Certificate of Secondary Education, he was directly involved in family busi-
ness where he gained managerial skills.
TEL: +254746570910
Email: mamdesigners@gmail.com
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The business will be located in Thika town. It’s the best place for a startup business
as it’s a town that has developed infrastructure and also a wide market share as com-
petitors are few. The location of the business is most suitable because Thika is an ar-
ea that is coming up in terms of real estate. This is due to the high population in the
area. This directly aids the business as the products being offered are and must be
used in real estate development. The presence of a well established infrastructure will
lead to a direct reduction in the transportation cost and also customer’s convenience
in accessing the place. A clean, well maintained area and ample secure parking lots
will also attract customers to the area.
KENYATTA AVENUE
TUSKYS
MAM Designers
TOTAL PETROL
TO NAIROBI
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The form of ownership of the business shall be that of sole proprietorship with aim
of a successful business venture.
The business has not yet begun its operations but it is set to begin in January 2019. This is so
as to give enough time to raise capital for the enterprise, purchase the required equipment and
competent employees to run the business.
The main products offered by MAM Designers will be building materials [cement,
iron sheets, binding wire, metal sheets, timber, red oxide, wire mesh, metal bars, and
ventilations]. The above goods will be of high quality and from top brand companies
easily identifiable and trusted by customers. To win customers loyalty all customers
will be free to air their views to the concerned department. This will enhance custom-
er’s relations and also have to know their taste and preferences.
The area (Thika) is viable for my business since it is experiencing new infrastructural
projects like roads and ongoing construction of Universities like Gretsa and new malls.
Also the suppliers who supply the same commodities I will are few. The area is also eas-
ily accessible and transportation costs are low. The supply of building materials in the
area by the other companies is very costly hence I will come up with a pricing strategy
that will attract new customers.
MAM Designers will be in the housing sector under the ministry of housing. The
government has laid a scheme to build houses for civil servants in the region and the
set plans coincide with the business start. This will provide the business with a mas-
sive growth as it starts due to the ready market. The region is also growing in terms of
companies which directly mean an opportunity for real estate investors. The area too
is undergoing massive development in growth as building of universities is concerned.
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The short term objectives will include; to establish an effective program that generates
increased income and exposure to the business, to put in place a organizational struc-
ture that is able to manage the business efficiently and profitably, to create a well de-
signed website that is fast, easy to navigate, responsive and gives visitors the infor-
mation they need as well as to purchase goods online and to establish a sufficient
market share adequate enough to sustain the business. The long term objectives will
include; developing an effective and efficient online shopping and ordering service, to
become a well known and reputable name in the building industry and to effectively
and successfully initiate a new business in Turkana in the near future.
At the introductory stage of the business, the marketing and promotion communica-
tion adopted by the business will include use of local magazines to create awareness
for the reading public. In addition posters will be placed at strategic places as well as
circulation of leaflets to institutions. To capture the corporate business world, MAM
Designers will place adverts through strategic design and placement of internet links
to all business related and corporate companies. By employing the above techniques
MAM Designers will aim in creating awareness of the products it offers and to edu-
cate potential customers about products of the business.
CHAPTER 2
2.1 CUSTOMERS
Universities are also increasing in the region like Gretsa University, Thika Technical
Training Institute, Mt Kenya University and thus the market share is increasing. Real
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estate investors are heavily investing in the region due to its rapid growth and also the
development of Thika super highway. This greatly boosts the market readiness.
Through a market survey financed by the owner, it was revealed that the market is
growing fast due to the developed infrastructure in the area. The survey indicated that
Thika has become a home to many people working out of the town and in the area.
Thus people will be acquiring land to build homes and thus offering another business
market and will greatly boost its growth. Rush Kenya has 75% market share while
Rush hardware has 53% market share and Bora hardware has 47% market share. I in-
tend to have 80% market share
2.3 Competitors
The business as it’s located in a prime land and a strategic position; it will face stiff
competition from the existing and well established business. The competitors include
the following and their distance measured from MAM Designers.
1. 3.5 Rush Kenya P.O Box 279 Thika (2 km from MAM Designers)
2. Bora hardware P.O Box 276 Thika ( 3km from MAM Designers)
3. Tars hardware P.O Box 341 Thika ( 1km from MAM Designers)
The following table shows a comparison between MAM Designers and its main
competitors in terms of strengths and weaknesses
Rush Kenya -large capital base (3 million) -located far from the town (1km)
-well established and experienced -its expensive in terms of prices
(4years) -inconvenient in terms of operating
-loyal customers hours ( open on weekdays from 9:00
am to 4:00 pm and closed on week-
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ends)
Tars h/w -big number of loyal customers -located far from the town (2km)
-big capital base (2.5 million) -expensive goods
-high level of experience in the -minimum variety of products ( they
sector (3 years) only supply iron sheets timber red oxide
and ventilations)
The posters
This will have a picture of the business and a list of goods on sale and their prices.
They will be posted at strategic positions along major roads like Thika superhighway
and be printed once a month. They are advantageous since they are; relatively cheap,
easy to post, attract many people and once put there are no extra charges. They will
cost 5000
Internet
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The business will have a website with its name and all the goods and prices of the dif-
ferent goods. It will be often updated. Its advantages include; it’s easy to use and it
gives prices of goods and prices easily. They will cost 9000
Banners
They will be strategically located on the roads and also along the highway. They are
attractive to many people, they last for long and they have large viewers in terms of
numbers. They will cost 15000
Local magazines
The following factors will be considered in setting the prices or my products and ser-
vices.
1. Product cost. If the buying price of the products will be high then the prices will
be affected and vice versa. It includes fixed costs, variable costs, and semi varia-
ble costs incurred
2. Government revenue, if the government raises or changes the revenue the prices
will be affected
3. The utility and demand- the prices will be determined by the demand of the prod-
ucts since consumers demand more units of a product when its price is low and
vice versa. Also consumers are ready to pay up to a point where he receives utili-
ty from a product to be at least equal to the price paid.
4. Marketing method used. As seen above posters, banners and local magazines will
be used to market my products. These methods are relatively expensive and
hence pricing strategy will incorporate this.
5. Extent of the competition in the market. The prices will be set in terms of other
competitors in order to attract new customers.
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The method of payment will be through use of cash or Mpesa or the use of Airtel
money. The delivery of goods will be done once all the money has been paid in-
cluding the transportation fee. Receipts will be given after payment. Pricing tech-
niques will include pricing for market penetration where my goods and services
will be offered at a relatively lower price than that of my competitors in order to
attract consumers.
The business will use agents who are able to market the goods to various companies,
real estate firms and factories and people in the area. Marketing will be done too via
adverts to boost sales. Orders will be received through mobile phones or online for
customers who are far. Orders made by regular clients will be delivered to them if
they are near and also not bulky. Suggestion boxes, use of emails and a customer set
department will be key for customers needs and wants to be met to accordingly. The
customer department will be open to all clients and this will improve customer man-
agement relationship. The main sales appeal of the business is to offer affordable
prices.
The business will supply its goods to the customers according to orders made. The
method of supply to the customers around the business area is using trolleys. This is
due to its cheap labor and not affected by traffic. The trolleys will cost around 15000
shillings. The distribution method is prone to weather changes and will be inconven-
ient to customers who are far. The solutions to these problems will be, for customers
who order large number of goods, transport will be provided but they will have to in-
cur transport costs. Also encouraging the customers to source man power to pull the
trolley and bring them back. The business premises will be improved for car parking
and also for loading zones.
CHAPTER 3
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Management will mainly be done by the business manager who will be my uncle.
There will be four departments under the business manager that will be reporting di-
rectly to him. The organization will have a total of eight employees. The following
chart shows the chain of flow of authority.
Business Manager
Two subordinates
The following table shows job title, qualifications, responsibilities and the salaries for the
managing director.
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Other than the management team, the business will achieve its set goals and objectives
with the help of subordinates. They will be responsible for the growth of the business
and implementation of policies. Their qualification, responsibility and pay is as shown in
the table below
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Sales per- -A diploma or degree in -After sales the department will
sonnel sales management from any be banking the money
(two em- certified University or col- -selling the goods
ployees) lege -always to consult the store
-excellent client services manager and sales book. Follow-
-good entrepreneurial skills ing the right channels and mak-
-good communication skills ing orders
-receiving of new orders i.e. de-
livery and counter checking the
goods to the set standards and
also the quantity.
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bracket 18-36 shown by the store’s manager
-clean the stores always and re-
port to their manager in case of
anything.
In case of a vacancy the business will advertise the post and it will be detailed indicating
the requirements for the job and also the responsibilities. The applicant’s application forms
will be examined and those who qualify will be notified on the day and time for interview
and also the address. The short listed will face a panel that will conduct the interview in an
open and fair way. Those who will qualify will be given an opportunity to work in the
business. This will be temporary as they will train for two months and after they make an
impressive personal profile they will be absorbed into the business and they will sign a job
contract that will be renewable on an annual basis.
3.3.2 Promotion
All employees will be promoted according to their performance. This will be examined
through a crucial process and also personal interest towards the job. Those who deserve a
promotion it will be rewarded to motivate them.
Every employee will have to be paid well for their job and the following is a table show-
ing their salaries
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ficer
For smooth running of the business it will require to adhere to the laws of the land in re-
lation to the business act. The law requires a business to obtain the following licenses;
trade, registration and also insurance cover and payment of taxes.
Trade license- it will be obtained at the municipality of Thika at a cost of Kshs 3000 and
renewed on annual basis. This will enable the business to run smoothly as it will have
cleared with the municipal council requirements. The business will also pay its taxes to
the local government authority at Kenya revenue authority premises located in the town.
This will enable the business to operate smoothly as taxes are a requirement to be met by
all businesses and the employed persons.
Registration license-the business will register its name prior to opening as required by
the law at the registrar’s office. This will protect the business from any imposters that
may use the name. This will be paid once upon opening at a cost of Kshs 2000. The
business will be insured under Jubilee insurance group and it will be at a cost of Kshs
3000 per year but the cost is due to change with the expansion of the business. The
workers will be required to fill the forms and be deducted a set amount just in case of a
disaster. To operate smoothly the business will require paying a legal firm in case of any
court issue. It will be Kshs 5000 but it’s due to change due to the expansion of the busi-
ness. This will be essential as the business will be fully represented in the corridors of
justice in case of any arising issues.
3.6.1 Bank
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The business will require a bank loan on start up since it is set for future expansion and may
source financial and investment advises from a bank. The contacts for the bank are
THIKA
3.6.2 Auditor
Although the business will be new, auditing will be necessary for growth of the business.
When required the business will directly ask the service from a well established auditing
firm in the area whose contacts are
TEL: +254734210560
3.6.3 Lawyer
In case of any legal needs from the business, the business will need a lawyer to represent
the business fully. A firm in the region will be consulted for any presentation of the busi-
ness in matters concerning justice. This will be negotiable depending on the weight of
the case. The contacts of the firm are
BAMA ADVOCATES
3.6.4 Insurance
The business will be insured for safety in case of any accident. It will get insurance cover
from Jubilee insurance company at a cost of Kshs 3000 per year. Their contacts are
EMAIL: jubileeinsurancecompany@org.net
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Tel: +254789045676/02033507367
For smooth operation of the business, customers can directly get in touch with the busi-
ness either by making orders or paying for ordered goods. The contacts of the business
are TEL: +254727368420
Email: mamdesigners@gmail.com
CHAPTER 4
The business is based on sales of building materials so it will require stores where the
stock will be stored. All departments require certain facilities for maximum output.
Other essentials are water and electricity.
To operate smoothly, the following is a list of equipments and machines, their cost and
model. This will improve the efficiency of the business
Stationary 1500
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Trolley 3 6000 New model Kalka
Total 62380
The business lay out will be clearly stated to avoid any confusion and is set to change
with growth. The managing director’s office will be on the first floor to economize on
space and also maximize supervision and minimize interference.
a b
c d e
h i
gate
Key
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a represents parking for staff
f represents stores
To develop the product and acquire a large market share, some costs will be incurred in
the process. To minimize on the cost and maximize on the development of the product
there will be a panel of qualified personnel. It will mainly develop the website to boost
on the sales and also on advertisements channel.
The business will not depend largely on the technology as it’s not so much into technol-
ogy. The technology to be used in development of the product will be mainly marketing.
The product will be marketed online to boost sales using a website that will indicate the
business goods and the prices.
Cement 100000
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Nails 30000
Gutters 80000
Ventilations 50000
2 Attendants 8000
Electricity 2625
Water 41830
Telephone 1030
Transport 15000
Adverts 12250
Rent 12000
Item Amount
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Cost of materials 505000
2. The customer is asked the order he or she may want to place and a leaflet containing
the prices of all the goods is given to them.
3. If the customer places an order and is in agreement with the prices the total amount of
goods and their cost is taken and he is informed of the payment methods he may use.
4. An official receipt is written and the commodities are released from the store and
packed if necessary.
5. If the customer has placed a large order transport services are provided and he/she is
thanked and welcomed for the next time.
For smooth running of the business it will be required to adhere to the laws of the land.
Some of the licenses required and the cost of procuring them are;
This is the legal authorization from the municipal council to operate the business under
or within its jurisdiction. The business will renew the license after two years.
The business will have to remit a certain percentage of net profit to the Kenya revenue
authority. All workers also will be taxed duly in accordance with the law. Tax will be
remitted on a monthly basis for the employees and on annual basis for the business.
Tax will be remitted at the Kenya revenue authority Thika branch.
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3. Insurance cover cap 396
The business will be insured with jubilee insurance group and it will be paid on an an-
nual basis. This will enhance safety in case of any external or internal risks the business
has surety of being refunded.
The business shall acquire business registration certificate from the registrar’s office at
Thika town. This will protect the business name from any imposter and is payable only
once.
CHAPTER 5
5.0 FINANCIAL PLAN
These are the costs that the owner will incur on starting the business and all the legal
process he has to adhere to.
Item Amount
Equipment 62,380
Renovations 4,000
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Legal fee 2,500
Advertisements 39,000
Miscellaneous 2,500
Total 829,915
These are the costs the owner will incur in the business and the costs are recurring af-
ter a specified number of months.
Current assets
Current liabili-
ties
Creditors
100000 150000 160000 400000
Salaries
113000 113000 113000 339000
Rent
12000 12000 12000 36000
Advertisement
12250 12250 12250 36750
Telephone
1030 1030 1030 3090
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Electricity 2625 2625 2625 7875
Kshs. 2146795
ITEMS Yr 1
Sales 46100000
Expenses 451,000
Salaries 1356000
Rent 144000
Water 501960
Telephone 12360
Electricity 31500
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Advertising 229000
Stationery 10900
Postage 12000
Transport 228000
Depreciation 100000
Interest 480000
Repairs 123000
15 % TAX 2617542
Fixed assets
30
Total fixed assets 1713580 1873400 2507000
Current assets
Current liabilities
Fixed costs
License 10,000
Insurance 50,000
Rent 144000
31
Loan payment 360000
Interest 480000
Variable costs
Creditors 508000
Telephone 12360
Water 501960
Purchases 24,610,000
Transport 228000
Stationery 10900
Repairs 123000
Advertising 229000
Total sales
46100000
Contribution margin%
=2400000
42.14=56953
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Gross profit ratio = Gross profit (100)
Sales
21,490,000(100)
46,100,000
= 46.62 %
Total sales
17450280(100)
46100000
=37.85%
Owners’ equity
= 14832738 (100)
1500000
= 988.85%
Total investment
14832738 (100)
9,000,000
= 164.81 %
Item Amount
Contingencies 1500000
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Total 4476710
Item Amount
Risks Solution
Fire The business will take a fire insurance cover and also put in place fire extin-
guishers in strategic positions. All employees will be taught on how to use
them in case a fault of fire occurs.
Theft The business will hire qualified security guards and thorough checks should
be done to all personnel entering the building.
Use of CCTV will be employed in case anything occurs and also for effi-
ciency in monitoring
Market competi- The business will employ some strategic measures to market the products. It
tion will also major on weaknesses of the other established business to gain a
market share.
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