TAMAKA GRAHAM

Lancaster, TX 75134

graham.tamaka@yahoo.com

318-779-2326

Proficient in Microsoft office, Microsoft Access, 40+WPM And 10 key Experience.

WORK EXPERIENCE

Front Office Administrator

TX - Dallas, TX
April 2018 to Present
• Complete check-in process 
• Input and update all clients demographics and insurance information. 
• Answer multiple- lines phone systems 
• Schedule appointments 
• Reduced error in billing and correct any discrepancies certification to employees 
• Planned weekly team meetings to listen to and discuss staff ideas and concerns, educate staff about changes and build
morale 
• Communication with insurances companies and providers to ensure proper billing practice and correct any discrepancies.

Residential Assistant
Brookdale Assisted Living - Dallas, TX
April 2012 to August 2017
Help residents with daily living, with include 

• Responsibilities I would get each resident i'm assigned to in the morning, up and ready for the day. 
• Three washcloths to wash up face and when needed, wash all around the area that are not reachable for resident as a
partial shower that we encourage each morning 
• And as they are ready to head down for breakfast, or breakfast is brought to some residents in the dining area on the wing
I work on. 
• Always to make sure to tidy up the bathroom garbage, disinfect all areas in the bathroom, make the bed if the resident
isn't applicable to do so. 
• Always reassure if anything else is needed to be done for resident comfort ability. 
• I worked morning shift-7-11 and we usually had one resident with shower and room clean.

Lab Assistant
CN Staffing Temp Baylor Hospital - Dallas, TX
October 2016 to January 2017
Responsible for fax, filing, copy 

• Processed and distributed incoming lab specimens in a timely manner to the specified clinical testing sites. 
• Perform clerical functions required to report accurate and timely test results including responding to physician, physician
office and hospital staff regarding the proper ordering and requirements of lab tests. 
• Provide accurate communication to physicians and hospital staff regarding the proper ordering and requirements of lab
tests. 
• Contributed to the effective communication needs of the department by providing timely and accurate communication in a
positive manner, assisting callers or visitors. 
• Maintained a safe, clean environment for all members of the health care team including collecting and disposing of
specimens. 
• Established procedure with adherence to standards of infection control and blood/body fluid precautions and protective
equipment when necessary. 
• Evaluated quality control within the laboratory using standard laboratory test and measurements, controls, and maintained
compliance with dla. OSHA, safety and risk management guidelines.

EDUCATION

Bachelor of Science in Health Administration in Business Health

University of Phoenix
August 2016 to December 2020

L.G Pinkston High school

August 1990 to May 1993

SKILLS

• Home Health Care Aid (5years) (5 years)

• Laboratory Experience (1years)
• Caregiving (5 years)
• Vital Signs (5 years)
• Patient Care (5 years)
• Meal Preparation (5 years)
• Food Preparation
• PowerPoint (4 years)
• Microsoft word (4 years)
• Outlook (7years) (8 years)
• Laundry (2 years)
• Hospital Experience (3 years)
Provide calendar management support; schedule meetings and arrange alternative representation in
• Managers absence and assist with Delegation of AuthorityManage schedule, co-ordinate assignments,
direct telephone inquiries and provide key contact interfacing for Assistant General Manager (3 years)
• Office Administration (2 years)
• Administrative Experience (3 years)
• Clerical Experience (3 years)
• Personal Assistant Experience
• Front Desk (3 years)
• Insurance Verification
• File/Record Organization, Process Improvement, Clerical Support, Customer Service, Relationship
Building (5 years)
• Medical Office Experience
• QuickBooks
• Microsoft word Microsoft offers, PowerPoint ,Excel. (5 years)