HAYLIE VAN DUSEN

2004 West Main Street Atkins, AR 72823 · (479) 747-4325

Hayliewalker122@gmail.com · linkedin.com/in/Haylie-van-dusen-b37b591b5 ·

EXPERIENCE
FITTING ROOM ASSOCIATE, JUNE 2021 – PRESENT
WALMART, RUSSELLVILLE, AR
 Retail industry
 More contact with the public than some other jobs
 Customer service and phone service
 Sorting and processing returns, claims, and clothing.

SHIFT LEADER, JANUARY 2018 – JUNE 2021

KFC, RUSSELLVILLE, AR
 Trained 3 new crew members
 Run front counter and drive-thru window.
 Chicken food safety skills
 Multitasking

CREW MEMBER, JULY 2017 – SEPTEMBER 2017

MCDONALD’S, ATKINS, AR
 Front counter, drive thru, and cook
 Learned to have patience, manners, and customer service skills.
 Sanitary crew
 Learned and developed multitasking skills

EDUCATION
BACHELOR OF SCIENCE IN EMERGENCY ADMINISTRATION AND MANAGEMENT,
ARKANSAS TECH UNIVERSITY, RUSSELLVILLE, AR
 Minor in psychology
 Dean’s List: Fall 2019, Spring 2020, Fall 2020, and Spring 2021.
 Emergency Management Student Association (EMSA)
o Public Information Officer 2020-2021
 Dept. of EM Outreach Committee/Task Force Member

SKILLS
 Activator
 Individualization
 Input
 Intellection
 HAYLIE VAN DUSEN
 Restorative
 Customer service
 Eager to help
 Friendly
 Task-Driven Multitasking
 Fast learner
 Honest
 Creative
 Adaptable

CERTIFICATIONS
 FEMA Independent Study Certificates in the following courses:
o IS-3 Radiological Emergency Management
o IS-5 Hazardous Materials
o IS-100 Intro to the Incident Command System
o IS-120 An Introduction to Exercises
o IS-230 Fundamentals of Emergency Management
o IS-235 Emergency Planning
o IS-240 Leadership and Influence
o IS-241 Decision Making and Problem Solving
o IS-242 Effective Communication
o IS-244 Developing and Managing Volunteers
o IS-700 An Introduction to the National Incident Management System
o IS-800 National Response Framework, an Introduction
o IS-2900 A National Disaster Recovery Framework Overview (NDRF)
 FEMA Professional Development Series
 SERV Safe certified
 Project Management for Development Professionals
 Financial Management for Development Professionals

VOLUNTEER EXPERIENCE
 Red Cross | Online Training | February 2020 - July 2020
 Recovery and response efforts
 Client comfort and record keeping
 Attended FEMA training webinars and independent studies associated with the FEMA website.
 National Preparedness
 Disability Employment Awareness
 Atkins Local Food Drive | BETA Volunteer Event | December 2016
 Handing out food baskets to local citizens and townsfolk
 Organizing and sorting food baskets
 Carrying baskets to cars for locals
 Conway County Drive-Thru Flu Clinic | September 2019
 Filling out insurance/basic info for those receiving flu shots
 Directing citizens on which lane/group of nursing students to drive up to
 Yell County Vaccine Call Center | January - February 2021
2
HAYLIE VAN DUSEN
 Answer calls from elderly population
 Add ages 75+ to COVID-19 vaccination list
 Provide information about the vaccine and where it will be given