Mistral

dehumidifier
user manual

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 Thank you for
choosing Duux.
We’re so glad you decided to read the instructions to your new Duux dehumidifier! Many users casually
dismiss instructions and seek to figure it out on their own. But studies show that people who read
instructions will get up to speed more quickly and efficiently than those who poke around with trial and
error.

At Duux we believes in the importance of a comfortable and healthy living environment. Enhancing your
well-being by designing appealing, functional and effective products is the passion that drives us every day.
With our range of innovative air treatment products we aim to provide you the best possible indoor air
quality.

Mistral is the perfect tool to extract high levels of moisture from the air in rooms up to 40m². With its
whisper quiet operation, it can remove up to 15L of moisture per day. The device is equipped with a LED
hygrostat display to set the desired humidity level at 5% accuracy. Mistral’s elegant simplicity is reflected
by its sleek black & white casing with a footprint no bigger than a piece of A4 paper. Out of sight features
such as caster wheels, a 2.5L water tank, continuous draining hose and pop-up handle allow ease and
convenience for everyday use.

Read this manual carefully to get the most out of your Mistral dehumidifier.

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Table of
contents
1. Product overview 4
2. Installation & use 5
3. Functions 9
4. Maintenance 12
5. Technical specifications 13
6. FAQ 14

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 1. Product overview

1 Control panel
2 Pop-up handle

Air outlet 3

6 Air inlet

9 PET Filter

Draining hose 8 5 Removable

water tank

Water outlet 7
4 Power cable

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2. Installation and use
Note: Please take notice of below instructions Placement
before using the product. Please place away from walls, windows and
furniture.

Installation Top:
• The machine must be put upright 2 hours at least 30cm
before using.
• Please do not set up in a place where the
mist output directly hits curtains, furniture,
indoor plants or doors. It can cause stains and Back:
at least 30cm Side:
deformation.
at least 30cm
• Please place in a horizontal and stable location,
else there might be risk of water spilling.
Front:
• Please do not set up in a place where only Side: at least 30cm
children are present such as children’s rooms. It at least 30cm

can lead to injury or breakdown if the device is

knocked over or climbed on.
• Please do not set up near devices that are
not compatible with water such as PCs
or smartphones. It may cause ignition or
breakdown.
• Never cover the air in- and outlet and keep the
filter clean at all times to ensure best efficiency.
• Wait for 3 – 5 minutes after switching the
dehumidifier off before you switch it back on
• The dehumidifier’s working ability depends on the
temperature and indoor humidity. In areas with
low temperature, the dehumidifying capacity is
lower.
• For best performance and efficiency, please close
all windows and doors.
• Please avoid places with direct sunlight. There is a
risk that the device discolors.
• When moving the device please move it by
using the pop-up handle and keep it upright at
all times. Always empty the water tank before
moving.
• For indoor use only, do not store outdoors.
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 Control panel

1 Change hygrostat setting

6 Status indicator LEDs

2 Hygrostat display
5 Power button

4 Timer indicator LEDs

7 Change operation mode

3 Activate / change timer mode 8 Operation mode indicator LEDs

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Connecting the product

1 Connect the power cable to a power socket

Caution:
• Do not plug in the device or pull plug out of the
power supply with wet hands or use the product.
• Thoroughly dry your hands before you use the
device.
1
• Avoid connecting the device using other plugs,
multi-outlet and extension cords.
• Do not use when the adapter cord is bundled
together.

2 Press the power button to switch on the device.

Once the power is connected, the RUNNING 2
indicator LED will light up.

3 Press the power button to switch OFF after use

and remove the power plug.

Attention: When removing the power cable,

please always do so while holding the power plug.
If you remove the power cable by pulling the power
cable, it can cause the power cable to break.

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 Using the drainage hose
1
Note: Please check that the power is off before
removing the water tank from the device.

Attention: Never connect the draining hose

during operation.

1 Remove the water tank and remove remaining

water;
2 Connect the draining hose to the water outlet 2

pipe;
3 Place back water tank while guiding the
draining hose through the slot opening;
4 Place the end of the drainage hose in a water
3
outlet or large container.

Attention: Please make sure the end of the hose

is lower than the water outlet pipe, otherwise the
water will not drain and flooding may occur.

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3. Functions
Note: see product overview (chapter 1) for
reference.
1 Control panel
Use the control panel to adjust the settings.
Hygrostat button
Press to increase the desired humidity with
intervals of 5% for each press. The hygrostat
can be set from 40- tot 80% RH (relative
humidity). When the set humidity dissapears, the
display shows the ambient humidity in the room.
Note: when disconnecting the power cable, the
hygrostat setting will automatically reset to factory
pre-set.
Power button
Switch the device on and off by pressing this
button.
Status indicator LEDs
• Running – indicates the device is extracting
moisture. When the ambient humidity reaches
below the set humidity, the running status
indicator will turn off to save power.
Attention: If the running status indicator is
blinking, it means that the ambient temperature is
below 0⁰C or above 40⁰C. Please adjust temperature.
• Full – this indicator will light up when the water
tank is full or removed from the device. Please
empty the water tank or place it in proper
position.
.
• Defrost – indicates the device is defrosting.
Note: If the defrost indicator is blinking, it means
the humidity and/or temperature sensor(s) are cut
off or made short circuit.
Timer button
Use this button to activate timer modes.
Press once – activate 2 hour time-out (2hr timer
1
indicator LED will light up);
2 Press twice – activate 4 hour time-out (4hr timer
indicator LED will light up);
3 Press three time – activate 8 hour time-out (8hr
timer indicator LED will light up);
4 Press four times – deactivate timer.
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 Operation mode button 
Note: Operating in quiet mode may decrease
Dry clothes – use this mode to speed up wet
1 dehumidifying performance.
clothes drying in a humid environment.
Pop-up handle
2

Note: In dry clothes operation mode, the Use this handle to carry and move the device.
hygrostat button is disabled. Fold it back to hide.

Auto – this setting will maintain the humidity on

2 Note: Always empty the water tank before
the set humidity level with the hygrostat button moving the device and keep it in upright position at
3 Quiet – Switch to quiet mode for convenience all times.
during nighttime. This setting is most energy
efficient and extremely silent (<38dBA). Air outlet
3

Dry air is released through this outlet.

Note: The dehumidifier optimally functions at
a room temperature of between 13⁰C and 35⁰C. Attention: Do not cover or let anything block
The specified dehumidifying performance is only the air outlet.
achievable in a higher temperate range (from 22⁰C)
with a high ambient humidity (>70%). The lowest Power cable
4

recommended operating temperate is 10⁰C. Defrost Please directly connect the power cable to a
mode will automatically activate in case of low power socket or wall outlet.
5 Removable water tank
temperatures. The highest operating temperate is
40⁰C with a RH of 90%. Moisture from the air is collected inside the
water tank. Empty regularly.
6 Air inlet
Attention: When operating in dry clothes mode,
keep the clothing at least 50 cm away from the unit The air intake ensures constant air flow
and do not allow water to drip onto the unit. throughout the device.

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 Attention: Regularly check that the air inlet is
not obstructed by hair or dust.

7 Water outlet
Water is drained in the water tank through the
water outlet.
8 Draining hose

Use the draining hose for continuous water

drainage.

Note: Please make sure the hose is completely

rolled out and that the end of the hose is lower than
the water outlet pipe, otherwise the water will not
drain and flooding may occur.

9 PET filter
The filter prevents dust and hair from entering
the air outlet.

Note: Regularly clean the PET filter to ensure best

efficiency. Please refer to chapter 4 for maintenance
instructions.

Attention: Do not use the device without the PET

filter.

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 4. Maintenance

Important: Be sure to switch off the device Maintenance before storing

and remove the power cable from the outlet before
Please conduct the following maintenance before
carrying out maintenance.
storing the device:

Important: Do not soak immerse the power

1 Follow the same steps under ‘Weekly
cable or the device in water.
maintenance’
2 Check that each component has fully dried,
Important: We recommend weekly maintenance
then assemble the device and preferable store
to prevent the growth of bacteria inside the water
it in a sealed box or plastic bag.
tank.

Weekly maintanance Spare parts

Please follow the steps below every week after use: Spare parts and accessories can be requested at
the point of purchase or local distributor.
Remove remaining water from the water tank.
1

Clean the outside of the device and the water

2

tank with a soft, dry cloth. Remove heavy

dirt with a damp cloth and appropriate
cleaning detergent.

Note: Do not soak the device in water.

Unlock the PET filter and gently clean it with the

3

soft brush extension of a vacuum cleaner or

clean it with water.
4 Make sure the PET filter, water tank and device

have fully dried before using the device.

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5. Technical specifications

Weight:
14 kg
Power consumption:
220W
Dehumidifying capacity :
15L/day
Air circulation:
130CBM/hr
220 mm
Water tank capacity:
2.5L
Effective area:
30-50m 2

Timer modes :
520 mm

2/4/8hr
Noise level:
38dBA
Hygrostat range :

300 mm 40-80% RH (5% interval)

Main materials: The appearance
ABS, PP and specification of
the device may be
Model no.:
changed without
DXDH01 notice.
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 6. FAQ
Q. The device does not turn on when pressing
the power button. What should I do?
A. Please check if the power plug is connected to a
wall outlet and plugged in completely or if
there’s a power cut.
Q. The dehumidifying performance is lower
than specified. What is this caused by?
A. - The dehumidifier optimally functions at a
room temperature of between 13⁰C and 35⁰C.
The specified dehumidifying performance is
only achievable in a higher temperate range
(from 22⁰C) with a high room humidity (>70%).
- Operating in quiet mode may decrease
dehumidifying performance.
- Please check if the filter, air inlet and/or air
outlet are blocked.
- The indoor temperature and/or humidity are
too low to remove moisture from the air.
- Please close all windows and doors for optimal
performance.
Q. Is this product also effective in larger areas
than specified (50m²)?
A. - If the area is too big, the dehumidifier will
underperform and not reach the desired
relative humidity level.
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Q. The running LED indicator blinks. What
should I do?
A. – The device sensors indicate the ambient
temperate is <0⁰C or >40⁰C. Please adjust the
ambient temperature or move to a different
area.
- The temperature and humidity sensor may be
cut off.
Q. The water full LED indicator lights up. What
should I do?
A. - Empty the water tank and place it back in the
correct position.
- The water tank is not placed properly. Please
remove and place it back in the correct position.
Q. The defrost LED indicator is blinking. What
should I do?
A. – The device sensors indicate the ambient
temperate is <0⁰C or >40⁰C. Please adjust the
ambient temperature or move to a different
area.
- The temperature and humidity sensor may
be cut off.
Q. The device is making a strange sound.
What should I do?
A. Please check if the device is on a stable surface
and in upright position.

Q. Can I also use this device in the winter

season when the heating is on?
A. Yes, despite the air being dried out by central
heating, a dehumidifier can still be used in
certain humid areas on the house (e.g.
basement, laundry room, bathroom).

Q. What is optimal position to place a

dehumidifier in the room?
A. We recommend placing the de-humidifier
at least 30cm away from walls or any other
structure that may impede airflow into and out
of the dehumidifier.

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 Designed in The Netherlands bij Duux International BV. Made in P.R.C.
Duux International BV, P.O. Box 145, 5400 AC Uden Netherlands, www.duux.com

© 2016 Duux. All rights reserved.

DUUX® is a trademark of Duux International BV,
registered in the EU and other countries.
The brand cited belongs exclusively to the respective owners.

Specifications are subject to modification without notice.

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