History of bigbazaar

Pantaloon Retail (India) Limited, is India’s leading retailer that operates multiple retail formats in
both the value and lifestyle segment of the Indian consumer market. Headquartered in Mumbai
(Bombay), the company operates over 16 million square feet of retail space, has over 1000 stores
across 73 cities in India and employs over 30,000 people.

The company’s leading formats include Pantaloons, a chain of fashion outlets, Big Bazaar, a
uniquely Indian hypermarket chain, Food Bazaar, a supermarket chain, blends the look, touch and
feel of Indian bazaars with aspects of modern retail like choice, convenience and quality and
Central, a chain of seamless destination malls. Some of its other formats include Brand Factory, Blue
Sky, aLL, Top 10 and Star and Sitara. The company also operates an online portal,
futurebazaar.com.

Future Value Retail Limited is a wholly owned subsidiary of Pantaloon Retail (India) Limited.
This entity has been created keeping in mind the growth and the current size of the company’s value
retail business, led by its format divisions, Big Bazaar and Food Bazaar.

The company operates 148 Big Bazaar stores, 169 Food Bazaar stores, among other formats, in
over 70 cities across the country, covering an operational retail space of over 6 million square feet.
As a focussed entity driving the growth of the group's value retail business, Future Value Retail
Limited will continue to deliver more value to its customers, supply partners, stakeholders and
communities across the country and shape the growth of modern retail in India.

A subsidiary company, Home Solutions Retail (India) Limited, operates Home Town, a large-format
home solutions store, Collection i, selling home furniture products and eZone focussed on catering to
the consumer electronics segment.

Pantaloon Retail is the flagship company of Future Group, a business group catering to the entire
Indian consumption space.

Future Group
Future Group, led by its founder and Group CEO, Mr. Kishore Biyani, is one of India’s leading
business houses with multiple businesses spanning across the consumption space. While retail forms
the core business activity of Future Group, group subsidiaries are present in consumer finance,
capital, insurance, leisure and entertainment, brand development, retail real estate development,
retail media and logistics.

Led by its flagship enterprise, Pantaloon Retail, the group operates over 16 million square feet of
retail space in 73 cities and towns and 65 rural locations across India. Headquartered in Mumbai
(Bombay), Pantaloon Retail employs around 30,000 people and is listed on the Indian stock
exchanges. The company follows a multi-format retail strategy that captures almost the entire
consumption basket of Indian customers. In the lifestyle segment, the group operates Pantaloons, a
fashion retail chain and Central, a chain of seamless malls. In the value segment, its marquee brand,
Big Bazaar is a hypermarket format that combines the look, touch and feel of Indian bazaars with the
choice and convenience of modern retail.

The group’s speciality retail formats include supermarket chain - Food Bazaar, sportswear retailer -
Planet Sports, electronics retailer - eZone, home improvement chain -Home Town and rural retail
chain - Aadhaar, among others. It also operates popular shopping portal - www.futurebazaar.com.

Future Group believes in developing strong insights on Indian consumers and building businesses
based on Indian ideas, as espoused in the group’s core value of ‘Indianness.’ The group’s corporate
credo is, ‘Rewrite rules, Retain values.’

]Big Bazaar’s journey began in October 2001, when the young, first generation
entrepreneur Kishore Biyani opened the country’s first hypermarket retail outlet in Kolkatta
(then Calcutta). In the same month, two more stores were added – one each in Hyderabad
and Mumbai, thus starting on a successful sojourn which began the chapter of organized
retailing in India.

Though, Big Bazaar was started purely as a fashion format including apparel, cosmetics,
accessory and general merchandise, the first Food Bazaar format was added as Shop-In-
Shop within Big Bazaar in the year 2002. Today, Big Bazaar, with its wide range of
products and service offering, reflects the aspirations of millions of Indians.

The journey of Big Bazaar can be divided into two phases – one pre and the other post
January 26th, 2005, when the company rewrote the retail chapter in India, with the
introduction of a never-before sales campaign “Sasbe Sasta Din”. In just one day, almost
the whole of India descended at various Big Bazaar stores in the country to shop at their
favourite shopping destination.

Further, what followed was the time and again rewriting of the Indian Retail experience,
wherein understanding of the Indian consumers reflected in the products and services
offered, creating innovative deals, expanding in the tier II and tier III towns, tying up with
branded merchandise to offer exclusive products and services to its customers.

Big Bazaar is present today in 59 cities and occupying over 5 million sq.ft. retail space and
driving over 110 million footfalls into its stores. The format is expecting the number of
footfall in the stores to increase by over 140 million by this financial year. Over the years,
Mr. Biyani for his vision and leadership, and Big Bazaar for its unique proposition to its
customers’, have received every prestigious consumer awards both nationally and
internationally.

Future Group is confident of the Indian Retail Story. The Group has not slowed down its
expansion plans despite the fiscal woes in the economy present today. Future Group plans
to have 300 stores and is expecting revenues of Rs 13,000 crore by year 2011.

About Big Bazaar Hyper mart

Chain of development store in India
Out let 104 out lets
Located in India
Parent group Future group
Owner Kishore Biyani (CEO)
Founded 2001
Head quarter Jogeswari , Mumbai
 History of reliance mart
Reliance was founded by the Indian industrialist Dhirubhai Ambani in 1966. Ambani has been a
pioneer in introducing financial instruments like fully convertible debentures to the Indian stock
markets. Ambani was one of the first entrepreneurs to draw retail investors to the stock markets.
Critics allege that the rise of Reliance Industries to the top slot in terms of market capitalization is
largely due to Dhirubhai's ability to manipulate the levers of a controlled economy to his advantage.

Reliance Industries Limited has a wide range of products from petroleum products, petrochemicals,
to garments (under the brand name of Vimal), Reliance Retail has entered into the fresh foods
market as Reliance Fresh and launched a non-veg chain called Delight Reliance Retail

Reliance retail ltd has launched its much-awaited hypermarket format (which also
happens to be India’s largest hypermarket) called “Reliance Mart” at Iskon Mall, SG
Highway, Ahemdabad on August 15.

Spread across 165,000 square feet of shopping area, Reliance Mart will provide the
shoppers a never-before-experienced shopping delight. The hypermarket will carry a
range of over 95,000 products catering to the entire family.
Commenting on the launch, Shri. Mukesh Ambani, Chairman and Managing Director,
Reliance Industries Ltd, said: “Organised retail has the potential to trigger socio-
economic transformation on an unprecedented scale in our country and will bring
about enormous spin-off benefits to the Indian economy and its various constituents”.
Reliance Mart offers some unique services to the shoppers like tailoring, shoe repair,
watch repair, a photo shop, gift services and laundry services, all within the store. The
store also houses its own fresh bakery, serving “hot, off-the-oven” bread and bread
products throughout the day and local savouries, an ice-cream train for the kids, a
chakki, ready-made batter and loose tea and pickle for the housewives. Reliance
Mart will also sell fine jewellery and fashion jewellery as part of its lifestyle section.

The hypermarket also launched a host of Reliance’s own brands in select categories
with superior quality and affordable prices like “First Class”, “Network, Netplay,
Team Spirit” and Sparsh in Men’s and Women’s Formal / Casual and Ethnic wear,
“DNM- X” in the jeans category for men and women, “Panda” for kids clothing and “
Grip” in the luggage section. The footwear category will carry “Zig” in formal wear.
“Hi Attitude” for semi -formal, “Tosco” for party wear and “Monza” for the sports
enthusiast. There are many products that will be exclusively available in Reliance
Mart stores only.

Reliance Mart, with 61 check-out counters has for the first time in India introduced
the Mobile POS system for faster check outs. This is aimed at reducing customer wait-
time. The store planning, atmospherics and layout has been designed specifically to
provide “a complete solution” to the customer. . The store has over 400 highly skilled
and trained customer sales representatives. Reliance Mart will continue to offer all its
customers RelianceOne, a common membership and loyalty program across all its
formats, which follows the philosophy of ‘Earn Anywhere, Spend Anywhere’.
Reliance Mart will also provide easy and attractive finance options, including 0%
financing for your purchases on select products. Reliance Retail plans to have a pan-
India presence by opening over 30 Reliance Mart hypermarkets this year and over 500
by the end of 2010.
 HISTORY OF SPENCER’S HYPER
Since 1863, Spencer’s has been a part of the Indian retail landscape. At one time, the Spencer’s
Empire stretched from Peshawar to Cochin, from Karachi to Chittagong, spanning the length and
width of undivided India. Originally owned by a British gentleman – yes, there was a Mr. Spencer
(John William Spencer, to be precise) – it acquired Indian ownership in the 1960s, and became part
of the RPG Group in 1989

In 1995, RPG Enterprises, the flagship company of the RPG Group, launched Foodworld as a joint
venture with Hong-Kong based Dairy Farm International. The joint venture, which operated
supermarkets under thename “Foodworld” and hypermarkets under the name “Giant”, was
terminated in 2006. RPG retained 48 of the 93 stores it owned. These were re-furbished and their
launch under the brand name, Spencer’s, kicked off a new phase in both the history of the Spencer’s
brand, and the retailin India.

Since inception Spencer’s has been a consumer-centric brand, constantly innovating, pioneering
formats, evolving over time but always keeping consumer needs and satisfaction center-stage. Back
in 1920, we were the first grocery chain in India. In 1980, we became the first supermarket chain,
and in 2001, we introduced India to the joys of hypermarket shopping.

What has remained unchanged almost 150 years is the trust the Spencer’s brand evokes. To the
consumer, it carries the promise of innovation, quality, and service; the confidence that they will
always be able to find a Spencer’s at a convenient location; that it will have a pleasant ambience; and
that it will offer a wide range of products at affordable prices.

As the pioneer in organized food retailing in India, the modern-day Spencer’s started operations
back in the early 90s, in South India. We run more than 200 stores across 35 cities in India.
Currently, we offer customers two retail store formats:
 • Convenience stores, called Spencer’s
• Hypermarkets, called Spencer’s hyper

Spencer's are neighborhood stores that cater to the daily and weekly top-up shopping needs of
consumers. Ranging from 1,500 to 15,000 sq. ft. in size, they stock, at minimum, an assortment of
fruits and vegetables, food and non-food Fast Moving Consumer Goods, staples and frozen foods.
The larger of these stores, having a floor area of more than 10,000 sq ft sometimes offer a selected
range of baked, chilled and frozen foods; personal and home care products; baby care; basic apparels
and electronics and electricals.

Spencer's hyper are megastores, which combine a supermarket with a department store. At least
15,000 sq. ft in size, they stock, on average, 70,000 items, giving shoppers fantastic deals across
food, fashion, home and entertainment … all under one roof.

Spencer’s hyper are destinations for more than just shopping. Country and theme festivals, the
Spencer’s Chef Corner with master chefs showing you how to prepare exotic dishes, Modern Menu
– our in-store food court, wine or cheese tasting sessions … there’s always something extra
happening at a Spencer’s hyper.

• Established in 1996, Spencer's has become a popular destination for shoppers in India with
hypermarkets and convenient stores catering to various shopping needs of its large consumer
base.

Operations
Spencer's has retail footage of approximately 1 million square feet and over 220 Spencer's stores in 35
cities. The company operates through the following formats:
• The Spencer's Hyper stores are destination stores, of more than 15,000 sq. ft in size. They offer
everything under one roof. The merchandise ranges from fruits & vegetables, processed foods,
groceries, meat, chicken, fish, bakery, chilled and frozen foods, garments and fashion accessories,
consumer electronics & electrical products, home decor and needs, office stationeries, soft toys.
On an average, a Spencer's hyper stocks 70,000 SKUs across 35,000 items.
• The Spencer's stores are neighborhood stores ranging from 1500 less than 15000 sq. ft. These
stores stock the necessary range and assortment in fruit and vegetables, FMCG food and non-
food, staples and frozen foods and cater to the daily and weekly top-up shopping needs of the
consumer.

India's first modern format hypermarket was opened by Spencer's in Hyderabad in

January 2001. Located over an area of 1,20,000 sq ft, the store has a trading area of
36,000 sq ft. The Spencer's hypermarkets, located across the country, are open
throughout the day, seven days a week, 365 days a year. Spencer's employs over 9000
employees across 60 cities, with roughly a third of the team being women.

Spencer's commenced operations in India in 1863. 145 years later, the Spencer's name
still evokes special memory of authentic quality at affordable prices.

Currently, RPG's Retail activity comprises Spencer's Retail, RPG Cellucom, Books &
Beyond and MusicWorld. Spencer's currently has a national consumer base of over
48 million people, who walk into the store every year.

The Spencer's Hypermarkets are large in size, usually in excess of 25,000 sq ft, in
multiple localities. These are the city destination stores for monthly groceries, weekly
fresh and top ups, fashion accessories, home care, toys, stationery, electricals,
electronics and garments.

Additionally, they also have a bakery, a deli, meat, chicken, fish, a café, liquor
counters, specialty and international foods, a live kitchen, books, music, a pharmacy
and a whole gamut of gastronomic experiences. People come to these stores for great
value, and the fantastic deals they get. These Hypermarkets are comfortable, clean,
bright and functional, and the range one finds here is extremely wide - almost
everything under the sun is available here.

Spencer's hyper are megastores, which combine a supermarket with a department

store. At least 15,000 sq. ft in size, they stock, on average, 70,000 items, giving
shoppers fantastic deals across food, fashion, home and entertainment … all under one
roof.

Spencer’s hyper are destinations for more than just shopping. Country and theme
festivals, the Spencer’s Chef Corner with master chefs showing you how to prepare
exotic dishes, Modern Menu – our in-store food court, wine or cheese tasting sessions
… there’s always something extra happening at a Spencer’s hyper.

some of mile stones of spencers in retail;

in 2009 Launch of Bangalore’s first hyper store on 35000 sq. ft in upmarket Sarjapur
• Launch of a 12000 sq. ft hyper in Andhra Pradesh’s rich town, Warangal
2010 Launch of the Guntur’s first hyper store on 13000 sq. ft
 • Spencer’s becomes the first grocery store in India
1920
• Spencer’s becomes the first supermarket chain under Food World in India
1980
• First hypermarket inaugurated in Musheerabad, Hyderabad