RPA FAQ and Known Issues

RPA FAQ and

Known Issues

Version: R8.5

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 Table of Contents
1 Known Issues .................................................................................................................... 3
1.1 Visual Project Editor (VPE) ....................................................................................................... 3
1.2 VPE – Form Editor .................................................................................................................... 3
1.3 Capture and Playback .............................................................................................................. 3
1.4 General .................................................................................................................................... 4

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RPA Additional FAQ and Known Issues

1 Known Issues
1.1 Visual Project Editor (VPE)
1. Project pane sometimes getting disappeared, when tries to resize the project pane that
is in unpin state.

2. Save is not enabled when position of the workflow objects are changed. This is not a
consistent scenario.

1.2 VPE – Form Editor

1. After adding a Data Form to the project, if it is cancelled without saving the script file, is
getting generated but the Form icon is not visible in the Tree Control. Code need to be
manually removed. (32054)

2. Values entered in Properties pane is not saved or retained, upon navigating to

Validations pane, if OK button is not clicked. You need to click on OK before navigating to
another control.

1.3 Capture and Playback

1. Multiple instance of IE launch is not supported. You should close all the instance of IE
before playback.

2. You need to define hierarchy manually in the script for some HTML controls where there
is not unique control name or ID.

3. Script should be changed manually from LaunchApp to QueryApp for using the current
running application instead of opening a new app.

4. If the calling application requires any command-line parameters, it should be updated

manually in the script.

5. Keypress steps like Alt+F should be changed to LAlt+F, for some keyboard layouts.

6. HTML Calendar control is not supported. Instead, type the required date directly in the
textbox.

7. Use RegEx pattern in a script for URLs with session information.

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RPA Additional FAQ and Known Issues

8. If SetValue is not triggering the necessary event, the same should be defined in the
script manually.

9. Caption / Screen Name should be added manually in the script for Mainframe Emulator.

10. LaunchApp is added by default in the script for all recorded applications. You need to
delete the unwanted steps in the script.

11.You need to adjust the timeout in QueryApp function for systems with very slow
network speed.

12. If the input value exceeds the length of the text field in Internet Explorer, then it throws
an Exception stating "Value Does not fall in the expected range"

13. Control Name identification during playback is case sensitive. Script need to be edited to
match the application control name label.

14. Use Excel gadgets for extracting value from Excel worksheets.

15. Application should be in maximize state before playback starts.

16. Explorer excluded: Double click to launch app from desktop, either application should
be kept open or fresh instance of application will open.

17. Passwords are not recorded and hence not available in script. Developer is required to
add a form to an automation project for entering passwords. Passwords can also be fed to
an automation project by editing the playback script.

18. Zoom factor for Citrix and Brower based applications might not work appropriately.
Code snippet has been provided to handle the Zoom factor by passing Image, Zoom Range,
and number of attempts.

1.4 General
1. Observed random increase in CefSharp.BrowserSubprocess.exe in task manager and
faced crash, when we add (3 to 4) *.eon file that contains 15000 lines of script.

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