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Netman4000 OMC-A: Network Management System Maintenance Guide
Netman4000 OMC-A: Network Management System Maintenance Guide
Netman4000 OMC-A: Network Management System Maintenance Guide
Release 3.1.0
2 Troubleshooting...............................................................................................19
Cannot Access Security Management after Changing the User Password....................19
The User is Locked Out...................................................................................................19
The Alarm Timestamp is Incorrect ..................................................................................19
Configuring the Password Attempts and Lockout Time ..................................................20
NMS Login Failure...........................................................................................................20
ADSL Line Profile Assign Failure ....................................................................................21
Introduction
This guide gives the details of how to maintain Netman4000 OMC-A.
Conventions
This guide may contain notices, figures, screen captures, and certain text
conventions.
Notice
The following table lists notices icons used in this guide.
Text
The following table lists text conventions in this guide.
Convention Description
This typeface represents text that appears on a terminal
screen, including, configuration file names (only for system
Text represented by output file names), and command names, for example login.
Courier New Font
Commands entered by users are represented by bold, for
example, cd $HOME.
This typeface represents window names, dialog box names,
Text represented by bold tabs, field names, function names, directory, file names, process
names, and commands in text, for example, set the Time field.
Text represented by [Menu] This square brackets represents menus such as [File], and
and [Menu/Sub-menu] [File/New]
Text represented by This angle bracket represents button on screen, function key on
<Button> the keyboard and icon names for example, click <OK>.
Text represented by This typeface represents documents for reference, for example,
Document Name Netman 2020 Installation Guide
Convention Description
Text represented by
This typeface represents files in Unix/Linux system files.
# File format:
Related Documentation
This section lists documents containing further information about Netman4000 OMC-
A, including:
• Netman4000 OMC-A System Overview
• Netman4000 OMC-A Operation Guide
• Netman4000 OMC-A Installation Guide
Procedure
1 From OMC-A main menu, click [Tools/NE File Management System].
2 Click <Backup NE Config> in the left pane of the NE File Management System
The Status will be 'Success' in the Task Report window for successful back-up.
If the status is not 'Success', click <Show Detail> to see a detailed explanation.
Procedure
1 Telnet to the OMC-A server as root
2 Enter the following command
#df –k
Procedure
1 From the OMC-A main menu, click [Fault/Current Alarm Management]
2 From Current Alarm Management main menu, click [Custom View/Add View].
3 In the Add Custom View window:
- Enter Heart-beat in the Custom View Name
- Select Heart-beat connection lost in Specific Problem
Maintenance Guide Netman 4000 OMC-A
Chapter 1 Routine Maintenance 7
- Click <OK>
Figure 2 Add Custom View 1
4 Select Heart-beat from the Current Alarm View tree and the heart-beat alarm will
be displayed.
Check whether there is heart-beat failure alarm between the NMS and node.
Procedure
1 From OMC-A main menu, click [System Admin/Archiving Management].
Archiving Management window is displayed as following.
Figure 3 Archiving Management
Procedure
1 Telnet to the Oracle database server;
2 Input the following command:
# ps –ef|grep “ora_”|grep –v grep
Procedure
1 Telnet to the Oracle database server
2 Input the following command:
# lsnrctl status
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC)))
STATUS of the LISTENER
------------------------
Alias LISTENER
Version TNSLSNR for Solaris: Version 8.1.7.0.0 -
Production
Start Date 02-FEB-2007 11:48:05
Uptime 6 days 3 hr. 2 min. 52 sec
Trace Level off
Security OFF
SNMP OFF
Listener Parameter File /opt/oracle/db01/network/admin/listener.ora
Listener Log File /opt/oracle/db01/network/log/listener.log
Services Summary...
PLSExtProc has 1 service handler(s)
inms has 1 service handler(s)
The command completed successfully
Result
The Service Summary lists the database instance the Oracle listener is listening to.
The instance name INMS should be listed.
Maintenance Guide Netman 4000 OMC-A
Chapter 1 Routine Maintenance 11
Procedure
1 Log on to Oracle database server as DBA.
2 Input the following command
SQL> select instance_name,status from v$instance;
INSTANCE_NAMW STATUS
--------------------------- -------------
INMS OPEN
Procedure
1 Log on to Oracle database server as DBA
2 input the following command:
SQL>select tablespace_name,status from dba_tablespaces;
TABLESPACE_NAME STATUS
------------------------------ ---------
SYSTEM ONLINE
UNDOTBS1 ONLINE
TEMP ONLINE
CWMLITE ONLINE
DRSYS ONLINE
EXAMPLE ONLINE
INDX ONLINE
ODM ONLINE
TOOLS ONLINE
USERS ONLINE
XDB ONLINE
TABLESPACE_NAME STATUS
------------------------------ ---------
INMS_TBLS_IDX_STATIC ONLINE
INMS_TBLS_DATA_STATIC ONLINE
INMS_TBLS_DATA_DYNAMIC ONLINE
INMS_TBLS_IDX_DYNAMIC ONLINE
Result
The status of all tablespaces should be ONLINE.
Procedure
1 Log on to Oracle database server as DBA
2 Input the following command:
SQL> select * from v$controlfile;
STATUS
-------
NAME
----------------------------------------------------------------------
/opt/oracle/db01/oradata/inms/control01.ctl
/opt/oracle/db01/oradata/inms/control02.ctl
/opt/oracle/db01/oradata/inms/control03.ctl
Procedure
1 Log on to Oracle database server as DBA.
2 Input the following command
SQL> select * from v$logfile;
GROUP# STATUS
---------- -------
MEMBER
----------------------------------------------------------------------
1
/opt/oracle/db01/oradata/inms/redo01.log
2
/opt/oracle/db01/oradata/inms/redo02.log
3
/opt/oracle/db01/oradata/inms/redo03.log
Procedure
1 Log on to Oracle database server as DBA.
2 Input the following command
SQL> select name, status, enabled, bytes/1024/1024 sizeMB from
v$datafile;
Part of the:
NAME
----------------------------------------------------------------------
STATUS ENABLED SIZEMB
------- ---------- ----------
/opt/oracle/db01/oradata/inms/system01.dbf
SYSTEM READ WRITE 480
/opt/oracle/db01/oradata/inms/tools01.dbf
ONLINE READ WRITE 1136.75
/opt/oracle/db01/oradata/inms/rbs01.dbf
ONLINE READ WRITE 516
NAME
----------------------------------------------------------------------
STATUS ENABLED SIZEMB
------- ---------- ----------
/opt/oracle/db01/oradata/inms/temp01.dbf
ONLINE READ WRITE 196.75
/opt/oracle/db01/oradata/inms/users01.dbf
ONLINE READ WRITE 104
/opt/oracle/db01/oradata/inms/indx01.dbf
ONLINE READ WRITE 54
Procedure
1 Log on to Oracle database server as DBA.
2 Input the following command:
SQL>select
A.tablespace_name,(1-(A.total)/B.total)*100 used_percent
from
(select tablespace_name,sum(bytes) total
from dba_free_space group by tablespace_name) A,
(select tablespace_name,sum(bytes) total
from dba_data_files group by tablespace_name) B
where A.tablespace_name=B.tablespace_name;
Maintenance Guide Netman 4000 OMC-A
Chapter 1 Routine Maintenance 15
TABLESPACE_NAME USED_PERCENT
------------------------------ ------------
INDX .014467593
RBS 23.2015625
SYSTEM 20.9855769
TEMP .00390625
TOOLS .09765625
USERS 87.5003906
6 rows selected.
Result
Monitor those tablespaces with a USED_PERCENT above 65%. If the percent is
higher than 90%, the tablespace needs to be expanded by adding data files.
Procedure
1 Log on to Oracle database server.
2 Input the following command:
$sqlplus “/ as sysdba”
SQL> archive log list
Database log mode Archive Mode
Automatic archival Enabled
Archive destination /opt/oracle/db01/dbs/arch
Oldest online log sequence 29935
Current log sequence 29937
Result
Log mode should be Archive Mode and Automatic archival should be Enabled .
Procedure
1 Log on to Oracle database server.
2 Input the following command:
$ more $ORACLE_BASE/admin/inms/bdump/alert_inms.log
Expected Result
1 The redo log file should switch periodically.
2 There should be no error information. If has the error information, contact a
UTStarcom GSS engineer.
3 Check for ora- errors and warnings.
...
Thread 1 opened at log sequence 1
Current log# 1 seq# 1 mem# 0:
/opt/oracle/db01/oradata/omcx/redo01.log
...
Thread 1 advanced to log sequence 2
Current log# 2 seq# 2 mem# 0:
/opt/oracle/db01/oradata/omcx/redo02.log
...
Thread 1 advanced to log sequence 3
Current log# 3 seq# 3 mem# 0:
/opt/oracle/db01/oradata/omcx/redo03.log
...
Procedure
Result
If the above command execution succeeds, it represents that Sybase database
already is started. Otherwise, the following figure will be displayed and it represents
that the Sybase database is not started yet.
Figure 4 Error Information Prompt
Procedure
Execute the following commands to check the default sort order:
sp_helpsort
go
Result
As the following figure displays Sort Order = 101, utf8_nocase, it represents the
default sort order is configured correctly.
Figure 5 Check Default Sort Order Result
The following are the most common problems encountered when using Netman 4000
OMC-A, and suggested solutions.
The xxx.xxx.xxx.xxx is the NMS server IP address. For example, if the Netman 4000
OMC-A Server IP address is 172.21.73.66, then the following message is displayed:
This script was used to unlock all users! The user is
unlocked :root172.21.73.66
Click start button. Click Control Panel, and then double-click Date and Time.
Click the Time Zone tab, and then select the correct time zone from the drop-
down list. Click <Apply>.
2 On the server, use the following command to view the time zone in Solaris OS.
#cat /etc/TIMEZONE
3 Change the time zone on the client, then log on to the Netman 4000 again. The
alarm timestamps should now be correct.
Attempttimes = 3
Locktime = 120
2 Determine if JRE has been installed correctly in the client. Ensure the Java Web
Start configuration is correct.
a Click start, point to Settings, click Control Panel to open Control Panel
window.
b Click Java icon to open Java Control Panel window.
c Click the Java tab and click View button in the Java Application Runtime
Settings frame.
The Java Runtime Version should be 1.5.0_XX.
d Clear the check box of any earlier versions.
e Click <OK>.
Figure 6 JNLP Runtime Settings
Symptom
Fail to assign ADSL Line Profile to the port in iAN8k-B110.
Cause
The MTU value of the network card is set to 1200, so the data package which is large
than 1200Bytes can not be sent to the device successfully.
Solution
Follow the steps below to delete the MTU item in the registry.
1 From the Windows Start menu, click [Start/Run] to open the Run window.
2 Enter regedit in the text box, and click OK to open the registry editor.
3 From the navigation tree, find [My
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TCTi
p\Parameters\Interfaces].
4 Double-click Interfaces to display all the sub-items. Each sun-item is
corresponding to a network card.
5 Check the value of IPAddress in every sub-item, if it is exactly the IP address of
the server, the sub-item is the one we need. The following picture is shown as an
example.
6 Find MTU key in the sub-item which was found in the Step 5, select Delete in the
right-click menu, and then click Yes to confirm the deletion.
7 Close the registry editor.
8 Restart the server.