Yugal Chandola

Dubai
yugalchandola7_dht@indeedemail.com
+971 555788482

Result Oriented and highly driven business leader with relentless passion for Sales. 
• Quota-surpassing sales representative with a history of exceeding employer expectations across
diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base. 
• Persuasive communicator; use consultative selling skills to identify opportunities, overcome
objections, build relationships and turn cold canvassing into sales. 
• Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating
customer interest. Quickly learn, master and sell new product offerings.

Work Experience

Inside Sales Account Manager

Global Knowledge FZ LLC - Dubai
November 2018 to March 2021
Individual contributor responsible for selling company products and services in assigned territory through
indirect sales channels such as LPA and Channel Partners.

Responsibilities
• Manage & develop contacts, identify potential partnerships & manage key accounts to meet the goals.
• Deliver against the business plan, which includes revenue and P & L for the region.
• Ensure diversity of customers, geography and portfolio in the region.
• End to end Enterprise courses Management responsibility, which includes driving process by
coordinating with the operation, finance and delivery teams in the headquarters.
• Attending Vendors event in Africa region to increase the marketability and presence of Global
Knowledge.
• Identify and grasp new sales and business development opportunities and expand the coverage of
Global Knowledge in the targeted market.

Relationship Officer
Innovations Group
January 2017 to October 2018
• Interacting with customers on regular basis & Understand their Concerns.
• Generating new prospects and increasing the revenue.
• Handling multi-products and Services for assigned clients.
• Handling customer queries and providing efficient after sales services.
• Generating leads through existing customer referrals, Regular Meetings and Activities.

Sales Representative
MEA Resource Solutions LLC
August 2015 to December 2016
• Develops new business prospects in specific geographic areas through daily Meetings.
• Managing client relationships to build a reputation for excellent service and generate repeat business.
• Convincing and persuading clients through interactions
• Monitors banking industry trends, competitive products, and pricing, that may affect the bank's
products and services, in order to update and adjust direct sales solutions for clients.
• Finds and adapts products or product features to suit unusual customer needs.
• Supports and maintains many major accounts over long period of time and diverse circumstances.
• Strategizing & implementing ways to achieve sales targets.

Preferred Relationship Manager

HDFC Bank Ltd - Delhi, Delhi
April 2013 to January 2015
Relationship Management:
Build and deepen relationships with existing Priority Customers to increase revenues.
Provide professional customer service to achieve customer satisfaction & retention.

• Portfolio Management:
Managing the "Preferred Portfolio" to de-risk against attrition and achieve stability of book.
Serve as the one-point contact to the High Net Worth (Preferred) customers of the Bank.

• Business Management:
Generate new business to achieve defined targets.
Achieve the Targets set in terms of product mix & budgeted cross sell targets.
Achieve "Best in class" productivity in order to maximize the efficacy of the sale process.
Aggressive Sales action plans to acquire large prospective customers through referrals.

• Business MIS & CRM Update:

Update & maintain Calls, Prospects, Attritions and Business done inside the portfolio.
Maintain and update customer information on LMS, Profiling and customer Interactions.

Client Relationship Partner

YES Bank Ltd - Delhi, Delhi
January 2012 to April 2013
• Customer Relationship Management of HNI Customers.
• Calling and Meeting prospective clients to increase sales.
• Acquisition of HNW customers and provide after sales service.
• Portfolio Management and sales penetration.
• Customer Servicing and Engagement with Satisfaction

Education

Master's

Skills
• An independent and self-motivated professional with the ability to maintain relationships with
customers and colleagues.
• Enthusiastic and responsible professional. Proven leadership abilities in working as a team, handling
multiple tasks, great adaptability to any enterprise's environment.
• Self-motivated, Quick Learner & Flexible, Hard Working
• Won the contest of "TPP Ka Sikander" 3 times and awarded by Business Head.
• Rewarded for winning the contest "Silver Star Employ" Twice in a year.