AU Small

Finance
Bank Term
Deposit Bot
MRINAL CHANDRA

Bot URL: https://easychat.allincall.in/chat/bot/?id=3564&name=uat

Module Exploration

Intent Creation Configurations Analytics

Rich Text Categories Automated Testing – Large

Responses number of use cases
Functionalities Used:
INTENTS

Add Image Widgets –

Add Video, Cards, Add Error
Speech Message Slider,
Hyperlinks,
Text Tables to Video
Response responses Record

Data Next question

Small Talk recommendat Training
Validation –
Response ions Questions
OTP, Phone
Response Flow:

Flow can be added using Excel

or Tree GUI

Flow of queries can be added

to get successive responses of
a kind
 Rich Text Responses

Image Cards – Links, Images Table and Image

Data Validation – OTP, Phone

Incorrect number of digits in Correct number of digits

phone number results in results in next bot response
reiteration of bot response
 Managing Intents

Range Slider Cards – Links, Images Table and Image

Functionalities Used:
CONFIGURATIONS

Synonym Bot Auto

Speaking Flow
use In Popup and
Bot Inactivity Termination
Response
variation
Detection Keywords
generation

Configuring
Post Welcome
Lead Stop Words to
Email Message
reduce
Notifications Generation processing
Conversation
Initiation
dataset size
 CONFIGURATIONS

Flow Termination Keyword Conversation Initiation after

Delay Detection Initial Message
Channel Specific Settings: Themes, Colors, Bot Image, Welcome Banner, Initial Questions.
Functionalities Used:
ANALYTICS

Category
wise query- Analytics Message
response Stats Analytics
analysis

Export Channel Word

Analytics Usage Stats Cloud
Data
Categorization: Query-Response

Category creation Category wise chart

generation for Query-
Response
Self Learning – Responses identified unanswered
Message history – Time and Sentiment Based