Business Skills for E-Commerce

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BTEC HND COMPUTING & SYSTEMS DEVELOPMENT

Introduction
• Who am I?
–

– www.smakstrinidad.com http://sites.google.com/site/anjanlakhan

• What we will talk about?

– Business

– E-Commerce

– Skills

– You

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 Requirements
• Course Outline

• Core Text

• Two Assessments

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Why Study Business?

• Understand their structure and aims:
– Organisations

– Stakeholders

– Functions

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 What Is a Business?

For-Profit Non-Profit

Money Motive Social Service

Ethical Conduct

Efficiency Effectiveness
Social Responsibility
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Business Categories
Producing Goods Providing Services

Capital intensive Labour intensive

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 Growth in the Service Sector

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Why Is the
Service Sector Growing?
• More disposable income
• Changing demographics and lifestyles
• Complex goods and new technologies
• Need for professional advice
• Low barriers to entry
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 What Is an Economic System?
Scarce
Resources

Human Natural
Capital Entrepreneurs Knowledge
Resources Resources

Factors of Production

Goods Services

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The New Economy

Old Economy New Economy
General •Physical assets •Intellectual assets
Characteristics •Cost control •Adding value

Technology •Mechanical •Information

•Transferable skills
Workforce •Job-specific skills
•Lifelong learning
•Near to collaborators
Geography •Close to resources
•Near to competitors

Capital •Debt financing •Venture capital

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 Competitive Advantage
• Price
• Speed
• Quality
• Service
• Innovation
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Strategic Analysis

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 Stakeholders
• Investors
• Customers
• Employees
• Suppliers
• Competitors
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Why study e-Commerce?

• Understand the impact:
– Consumer
• Online Sales, Direct Communication, Greater Choice,
New Models etc.

– Business
• Global Reach, Markets, Security, New Distribution
Channels etc.

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 Why study e-Commerce
Design?
• Business Idea

• Market Research

• Online Sales versus Offline Sales

• Target Markets

• Technology Requirements

• Distribution Channels

• Payment Systems

• Security

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You
• Reon Charles

• Ravin Dookie

• Kirt Esdelle

• Adam Khan

• Aniesa Meltz

• Shane Plaza

• Leah Sammy

• Mayon Thompson

• Surindra Patel

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