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To cite this article: Anan Samara, Rateb J. Sweis, Bashar Darawneh, Wassim Albalkhy, Ghaleb
Sweis & Salam Alhomsi (2020): Sustainability management of international development projects
by International Non-Governmental Organizations: the case of INGOs working with refugees in
Jordan, International Journal of Construction Management, DOI: 10.1080/15623599.2020.1741490
ABSTRACT KEYWORDS
Sustainability is one of the most significant challenges in International Development (ID) projects. This Project management tools;
research aims to study the role of Project Management (PM) tools in promoting the adoption of sustain- sustainability strategies;
ability strategies in the ID projects by International Non-Governmental Organizations (INGOs). A quantita- international development
projects; INGOs; Jordan
tive approach was used to collect data through an online questionnaire completed by 84 respondents
who occupy managerial positions in the ID projects in Jordan. The results of this study indicate a moder-
ate adoption of PM tools and high adoption of sustainability strategies in ID projects in Jordan. The
results also show all the PM tools are positively correlated with sustainability strategies, but only “Work
breakdown structure” and “Risk analysis” positively affect the adoption of sustainability strategies. The
study concludes that by increasing the investment in developing sustainability practices and PM know-
ledge for project managers, an increase in sustainability knowledge and a better sustainability perform-
ance might be achieved. With the lack of similar studies in the humanitarian field, this study tries to
provide evidence for the relationship between PM and sustainability.
there are still very few studies that tackle the relationship and INGOs are non-governmental organizations that are non-
the interaction between these two topics (Martens and Carvalho profit and have an independent administrative body operating in
2017). Furthermore, whereas most of the studies about the inte- more than one country and influencing the economic and social
gration between sustainability and project management focused changes at the global level. Therefore, an INGO can be defined
on the general relationship or the relationship in the business as an organization that takes part in charitable activities, operates
sectors (Turner and M€ uller 2003; Brent and Labuschagne 2006; across borders and has similar features of NGOs (Beisheim et al.
Gareis et al. 2009, 2013; Silvius et al. 2009; Brones et al. 2014; 2018; Davies 2019).
Martens and Carvalho 2016, 2017). The NGOs sector still has INGOs are one of the main economical tributaries through
not witnessed sufficient similar studies. In addition, there cur- implementing the International Development (ID) projects
rently exists a research gap in evaluating how sustainability is (Davies 2019). However, these projects have a very low rate of
managed in NGOs in general and ID projects in particular stability as demonstrated by the high project failure rate found
(Aarseth et al. 2017). Thus, this study will fulfill this gap and in these contexts (Hermano et al. 2013). Extra costs, delays, and
develop a critical understanding of the nature of PM practices in quality problems are not the only measures affecting failure in
INGOs and its relationship with project sustainability strategies. ID projects but also can be neglecting long-term goals and their
Accordingly, this study has the following research questions impact on the society and sustainability (Ika et al. 2012). That
(RQs) to answer: drew the researchers’ attention to investigate the effect of PM
tools in developing the sustainability of the ID projects
RQ1: What are the levels of adoption of PM tools in the ID projects
in INGOs in Jordan? by INGOs.
included a tremendous focus on the logical framework 2016. Based on studding 68 articles, Aarseth et al. (2017) identi-
(Hermano et al. 2013; Golini et al. 2017; 2018; Rodrıguez-Rivero fied eight sustainability strategies as follows:
et al. 2019) and neglected the focus on other tools.
Three strategies that can be adopted by project organization,
Golini and Landoni (2013) and Golini et al. (2015) conducted
which are “setting strategic and tactical sustainability goals”,
a review of major reference guides in PM generally (e.g.,
“Developing sustainable supplier practices”, and
PMBOKV R Guide) along with the ID project field (e.g., PM4DEV,
“Emphasizing sustainability in project design”. These three
PM4NGOs), and identify 16 PM tool that can be applied in ID
strategies were improved aiming at ensuring the inclusion of
projects. The same list was adopted by Czahajda (2019) in Polish
sustainability as a part of project management.
non-profit organizations and by Verga Matos et al. (2019) in the
Two strategies that are adopted by the host, which refers to
Portuguese non-governmental development organizations. This
any actor that is linked to the local and/or geographical con-
study uses the same list of tools as a first study to try to investi-
text of where the project is implemented. The two strategies
gate a set of PM tools INGOs ID projects in Jordan and in the
are “Setting sustainability policies strategy” and “Influencing
Middle East (Table 1).
sustainability of project practices”. The first strategy focuses
on the host efforts on establishing norms, laws, regulations,
Project sustainability strategies and guidelines that promote the sustainability of the project.
While the second focuses on the way to incorporate sustain-
Picciotto (2019) defined sustainability in ID projects as “the con- ability into projects through different systems and solutions
tinuation of benefits from a development intervention after major such as waste management and prefabrication.
development assistance has been completed”. With more than 100 There strategies that are mutually adopted by the project
definitions available for sustainability, many scholars have been and host organizations. The first strategy is the “Inclusion of
working on emphasizing three pillars of sustainable development: sustainability-promoting actors in project organization”,
Simultaneously balance social, environmental and economic goals which is relevant to the inclusion of local public, authorities,
(Gachie 2019). More studies have demonstrated that certain gov- and NGOs in project-related decision-making along with
ernment requirements for companies executing projects will lead planning, developing and executing various projects. The
to sustainable development in the host country. For example, second strategy in this section is “Developing sustainability
through developing action plans, strategies and performance competencies”, as increased sustainability knowledge will
indicators (Yanarella and Bartilow 2000). lead to a better sustainability performance of both project
Strategies are defined as directions and plans to succeed while owner organizations while implementing their projects and
choosing different activities to deliver value (Porter 1996), and governmental/regulatory body staff. Lastly, “Sustainability-
then sustainability strategies deal specifically with opportunities emphasis in project portfolio management”, this strategy
and challenges of sustainability. It is crucial for organizations to focuses on addressing criteria that emphasize sustainability
define and understand the strategic and business perspectives to effects while approving and choosing projects for
generate sustainable competitive advantage and to face the com- implementation.
petitive turbulent environment (Johnson et al. 2008; Killen et al.
2012; Jenkins and Williamson 2015). These perspectives are These strategies were contributed to the questionnaire design
designed to ensure organizations’ long-term sustainability in the of this research.
market and to improve their performance (Barney 2002; Jenkins
and Williamson 2015). Considering the above studies, these stra-
Project management and sustainability
tegic perspectives may also support INGOs to sustain themselves
in the community for a long period as they currently operate in Sustainability is about creating a positive change that can pro-
similar complex and competitive circumstances. duce benefits without a negative impact on future generations
Aarseth et al. (2017) conducted a systematic literature review (Silvius 2019). Projects, in turn, are temporary organizations that
covering all research published in five leading journals in the aim to achieve a change in organizations, products, services, poli-
fields of sustainable production and project management prior to cies or assets (Lundin and S€ oderholm 1995; Turner and M€ uller
4 A. SAMARA ET AL.
2003). Therefore, more sustainable development is expected by in Jordan. Nevertheless, there are only 34 INGO working in the
having more projects (Silvius 2019). However, even though the field of refugees in Jordan. Based on a collected list from the
World Commission on Environment and Development put this Ministry of Social Development, Ministry of Planning and
link between sustainability and project in the 1980s, the literature International Cooperation, and the United Nations High
still lacks studies that test this relationship (Silvius 2019). Only a Commissioner for Refugees (UNHCR) website in February 2018,
few studies tried to tackle this topic (Turner and M€ uller 2003; the researchers identified the INGOs working in the field of refu-
Brent and Labuschagne 2006; Gareis et al. 2009, 2013; Silvius gees in Jordan. Ministry of Social Development and Ministry of
et al. 2009; Brones et al. 2014; Martens and Carvalho 2016, Planning and International Cooperation are the two governmen-
2017). Furthermore, according to Marcelino-Sadaba et al. (2015), tal ministries in Jordan that are responsible for licensing and
despite the global pressure to include sustainability in all fields managing the INGOs and their interventions. However, UNHCR
and the changing of government policies and regulations to pro- chairs the overall coordination clusters in the field of refugees
mote this inclusion, project management has still lacked a perfect in Jordan.
inclusion of sustainability and environmental practices. Most of The targeted respondents were the management staff of
project management frameworks, including PMBOK, do not INGOs including; country directors and assistance country direc-
systematically or explicitly address sustainability (Brones tors, program directors and managers, project managers and
et al. 2014). supervisors, monitoring and evaluation managers and officers,
None of the above-mentioned studies about the relationship quality and accountability specialists/staff, advocacy officers,
between sustainability and project management has been con- donors’ relationship and partnerships officers and project man-
ducted in the field of NGO ID projects. Therefore, this study agement officers. The selection of these positions was based on
aims to assess this relationship in this field. several field visits to around 13 INGO working in Jordan to
investigate the organizational structure and the most prevalent
management positions along with their significant roles and
Research methodology responsibilities in INGOs’ performance and sustainability in
A quantitative approach was used to collect the required data terms of achieving outputs, outcomes, and impacts of
through an online questionnaire completed by a sample of man- interventions.
agement staff who work in INGOs especially in the field of refu- Approximately a total of (472) management staff of INGOs
gees in Jordan. The use of the quantitative approach is familiar working only in the field of refugees in Jordan represent the tar-
in managerial research, as it gives the researchers quantitative get population at the time of this study. Contacts with INGOs’
insights about the personal opinions and organizational policies networks by email and phone, when possible, were very import-
and practices (Baruch and Holtom 2008; Albalkhy and Sweis ant to find out the overall total number of management staff
2019; Sweis et al. 2020). Additionally, the questionnaire was used working in the field of refugees in Jordan. The study used a ran-
as a data collection tool in the similar studies that investigated dom sampling technique. Using the sample size calculator, with
the adoption of PM tools in NGOs projects (Golini and Landoni a margin error of 10% and a confidence level of 95%, it was
2013; Golini et al. 2015, 2017; Czahajda 2019; Verga Matos et al. found that the random sample had to be 80 participants.
2019) and in the studies about sustainability strategies (Martens In all, 100 participants from the targeted category were asked
and Carvalho 2017; TodoroviC and ObradoviC 2018; Silvius and to fill the online survey questionnaire. Of the 100 invited partici-
de Graaf 2019) . pants, 84 participants were considered respondents as they
The questionnaire was divided into three sections. The first returned a complete survey. Accordingly, the study questionnaire
one consists of general information about the INGO (e.g., was considered reasonable and reliable to provide sound findings
number of employees, projects types). The second section and outcomes. After adopting the questionnaire from a reviewed
focuses on project management tools (the independent vari- literature and calculating the sample size, the questionnaire was
able). For each international standard (e.g., PMBOK) and for distributed online using Google forms by sending email requests
each tool (e.g., project schedule, stakeholder matrix) asking to complete the final survey questionnaire.
about the level of adopting in INGOs. To ensure the INGO’s
sustainability within its projects, the last section was devoted
to sustainability strategies adoption in INGOs. The second sec- Questionnaire validity and reliability
tion of this questionnaire was adopted from Golini et al. Content validity was based on using previously published studies
(2015) study, which examined the effect of PM tools adoption to develop the questionnaire and then discussing the question-
on the internal and external performance of the ID project by naire with a group of specialists. This group included five profes-
NGOs. The third section was adopted from Aarseth et al. sors and instructors in the field of project management and five
(2017) study, which identified the eight sustainability strategies experts who were occupying managerial positions in INGOs in
from previous literature. The authors have not found any study Jordan. The experts were financial manager, human resource
that has a scale that has questions about the two manager, executive director business excellence unit director at
topics together. INGOs in Jordan, and international cooperation officer at the
Participants were asked to evaluate the level of adaption of Ministry of Planning and International Cooperation. The final
the two variables based on the 5-point Likert scale where (1) sample did not include these five experts. Based on the notes
expresses very low, (2) expresses low, (3) expresses medium, (4) and comments of the experts from the field and universities, the
expresses high, and (5) expresses a very high level of adaption. questionnaire was modified.
To check the validity for included variables the Pearson cor-
relation coefficient is calculated denoted by r, where per the table
Research population and sample
of critical values for Pearson’s r and taking into consideration
According to ACTED and Jordan INGO Forum, there are 61 the sample size 84 the resulted critical value of r would be 0.232.
(INGOs) implementing development and humanitarian programs Values of Pearson correlation coefficient for all variables are
INTERNATIONAL JOURNAL OF CONSTRUCTION MANAGEMENT 5
significant with p-values < 0.05, and the values of correlation organization with respect to PM processes in different phases of
coefficients are greater than critical values of r 0.232, such results the project life cycle (Ibbs and Kwak 2000).
provide evidence of construct validity for the questionnaire Table 1 shows the results of the K-means cluster analysis for
adopted in this study. each PM tool. Cluster 1 includes 61 participants that represent
The internal consistency reliability, which measures the extent 72.6% of the surveyed managerial staff; only three PM tools were
of the correlation between the set of independent items that highly adopted by project managers; (Progress Report, Logical
measure a concept (Sekaran and Bougie 2016), was assessed Framework, and Cost Accounting) with mean values 4.08, 3.98,
using Cronbach Alpha (Cronbach 1951). The overall Alpha and 3.54 respectively. While, the following tools were adopted at
equals 0.943, which considered as an excellent level of consist- a medium level by the managerial staff of cluster 1;
ency. Alpha values were 0.928 and 0.864 for PM tools and sus- (Responsibility Assignment Matrix, Gantt diagram, Work
tainability strategies respectively. In conclusion, the measurement Breakdown Structure, Milestone Schedule, Organizational
of reliability analysis indicates an acceptable level of internal con- Breakdown Structure, Scope Management, Stakeholder Analysis
sistency within each variable and between variables. Matrix, Communication Plan, Contingency Allocation, Risk
Analysis). Furthermore, three PM tools were neglected (or
adopted at a low level) by the managerial staff of cluster 1 that
Results represent 72.6% of the sample; (Issue Log, Critical Path Method,
and Earned Value Management System) with mean values 2.39,
Sample characteristics 2.33, and 2.36 respectively.
46.4% of the study sample were project managers/supervisors, On the other hand, in cluster 2, which includes 23 partici-
17.9% of the sample work as project management officers, and pants that represent 27.4% of the sample, seven PM tools were
14.3% are program directors/program managers. Furthermore, very highly adopted by managerial staff with mean values ranged
78.6% of the participants are national staff compared to 21.4% of between 4.26 and 4.48. While the rest nine PM tools were highly
the participants are international. More than half of the sample adopted by managerial staff with mean 3.83 to 4.22.
has more than 5 years of experience in the field of ID projects
with a percent of 53.6%, while 33.3% of the sample have an RQ2: the levels of sustainability strategies adoption
experience of 2 to 5 years. According to Jayawickrama and
McCullagh (2009), some donors make project funding available Table 2 shows that, the mean score of responses about sustain-
for short periods (1-2 years). However, the issues they address ability strategies of ID projects in Jordan. Results show that there
require long-term commitments (more than 5 years). is a very high adoption for “Setting strategic and tactical sustain-
The size of surveyed organizations (according to the number ability goals” strategy by cluster 2 (represents 72 participants of
of employees) varies between small (less than 50 employees) with the sample with the percent of 85.7%) with a mean score of 4.50.
a percent of 21.4% which is the same percent for medium size While in case of cluster 1 (represents 12 participants of the sam-
organizations, and large organization (more than 150 employees) ple with the percent of 14.3%), there is a medium adoption for
with a percent of 57.2%. same strategy and low adoption for both “Developing sustainable
With respect to the type of programs provided by the sur- supplier practices” and “Emphasizing sustainability in project
veyed INGOs, results show that each INGO provides more than design” with a mean of 2.50 for each.
Moreover, in the case of sustainability strategies adopted by
one type so that it was possible for them in the questionnaire to
project hosts, results show that there is a high adoption for
check more than one option. “Development” program provided
“Setting sustainability policies” strategy by cluster 2 with a mean
by 63.1% of INGOs, and “Emergency relief” provided by 51.2%
score of 3.82 and “Influencing sustainability of project practices”
of INGOs.
with a mean score of 3.50. While in the case of cluster 1, there is
a medium adoption for “Setting sustainability policies” strategy
RQ1: the levels of PM tools adoption and low adoption for “Influencing sustainability of project
practices” with a mean of 2.58. With respect to strategies
Results of the mean score for each item depends on the follow- adopted by both project organizations and hosts, Table 2 shows
ing classification, which is designed based on the minimum value that; there is a medium adoption for “Developing sustainability
of response (1), the maximum value (5), and the number of Competencies” strategy for both cluster1 and cluster 2 with
classes, which is five classes, where each class has a length mean scores of 2.92, and 3.32 respectively. Furthermore, a
of 0.80: remarkable result from table 2 is that there is a high adoption
(1.00 1.80) indicates a very low level, (1.81 2.61) indicates for “Sustainability-emphasis in project portfolio management”
a low level, (2.62 3.42) indicates a medium level, (3.43 4.23) strategy by cluster 2 with a mean score of 4.04, while in cluster
indicates a high level, and (4.24 5.00) indicates a very 1, there is a low adoption for the same strategy.
high level.
This classification identifies which PM tools are adopted
more in the ID projects of INGOs in Jordan from the points of RQ3: the effect of PM tools on sustainability strategies
views of the respondents. It also helps to test the differences To answer the third research question, there is a need to test the
between the levels of adoptions of PM tools in these projects. relationship between PM tools and sustainability strategies. Table
For this purpose, K-means cluster analysis was used. K-means 3 represents the correlation coefficients and significance of the
cluster analysis helps to assign each managerial staff to a cluster association between PM tools and sustainability strategies. The
(a group of homogenous responses on items of interest), and table shows that all PM tools have significant correlations with
results indicate that two clusters are needed to classify all partici- sustainability strategies.
pants. Furthermore, the concept of PM maturity was used in this Table 4 shows the results of the regression analysis, which
part of the study, which expresses the capability of an was used to test the effect of the PM adoption on sustainability
6 A. SAMARA ET AL.
Table 2. Mean scores for the responses on items of sustainability strategies variable.
Sustainability Strategies Cluster 1 Cluster 2 Average mean
Sustainability strategies adopted by project organizations
Setting strategic and tactical sustainability goals 2.83 4.50 4.26
Developing sustainable supplier practices 2.50 4.10 3.87
Emphasizing sustainability in project design 2.50 4.03 3.81
Sustainability strategies adopted by project hosts
Setting sustainability policies 2.75 3.82 3.67
Influencing sustainability of project practices 2.58 3.50 3.37
Mutual sustainability strategies
Inclusion of sustainability-promoting actors in the project organization 2.83 3.28 3.21
Developing sustainability Competencies 2.92 3.32 3.26
Sustainability-emphasis in project portfolio management 2.58 4.04 3.83
N 12 72 84
% 14.3 85.7 100.0
Table 3. Correlation coefficients and significance of the association between PM were not high. Only “Progress report”, “Logical framework and
tools and sustainability strategies. “Cost accounting” were considered to be highly applied in the
PM Tools Correlation coefficient Sig. projects that these managers work on. This result is consistent
Logical Framework 0.355 0.000 with the findings of Golini et al. (2015) who conducted 4-steps
Progress report 0.301 0.003 cluster analysis, in which “Progress report” and “Logical frame-
Cost Accounting 0.350 0.001 work” were the most adopted PM tools in ID projects in INGOs
Gantt diagram 0.259 0.009
Risk Analysis 0.547 0.000
operating in different countries. The analysis also shows that
Communication Plan 0.436 0.000 some PM tools including “Issue log”, “Earned value management
Organizational Breakdown Structure 0.491 0.000 systems”, and Critical path method” are adopted in low levels in
Milestone Schedule 0.529 0.000 INGOs projects in Jordan. This result is also consistent with the
Stakeholder Analysis Matrix 0.478 0.000 findings of Golini et al. (2015).
Scope Management (tracking change requests, etc.) 0.518 0.000
Contingency allocation 0.522 0.000 In cluster (2), which includes 27.4% of the participants, the
Responsibility Assignment Matrix 0.518 0.000 adoption of most PM tools increases; nine PM tools were found
Work Breakdown Structure 0.570 0.000 to be adopted very highly, and seven were highly adopted.
Critical Path Method 0.480 0.000 The average mean of all PM tools (no clustering) was the
Issue Log 0.475 0.000
Earned Value Management System 0.468 0.000
highest for the basic tools; including “Progress report”,
“Logical framework and “Cost accounting”, which were highly
adopted. While it was the lowest for “Issue log”, “Earned
Table 4. ANOVA table for the differences in sustainability strategies based on value management systems”, and Critical path method”. Table
the differences in PM tools. 6 shows a comparison between the levels adoption of PM
Source of variation Sum of Squares df Mean Square F Sig. tools in this study and the studies of Golini et al. (2015),
Regression 20.318 16 1.270 6.239 0.000a which is a global study that was conducted in ID in the five
Residual 13.637 67 0.204 continents, Czahajda (2019) in the Polish non-profit organiza-
Total 33.955 83
tions, and Verga Matos et al. (2019) in the Portuguese non-
governmental development organizations. The figures from
this study and the three other studies are comparable as all
strategies. The table shows that there is a statistically significant studies used the same scale (5-points Likert scale). The table
effect for the PM tools on sustainability strategies in the INGOs shows that except for the Polish non-profit organizations, the
ID projects in Jordan (P-Value ¼0.000). figures from this study and the studies of Golini et al. (2015)
In order to determine the effect of each tool, Table 5 dis- and Verga Matos et al. (2019) are generally consistent in
plays the standardized coefficient (Beta) for each tool with terms of the most and the least adopted tools. However,
the value of significance. The table shows that “Risk Analysis” inconsistencies were found in the adoption of “Work break-
and “Work Breakdown Structure” as PM tools have a statistic- down structure” and “Risk analysis”, whereas the first is
ally significant positive impact on sustainability strategies highly adopted and the second is moderately adopted in the
(both have significant impact with Beta values of 0.242 and INGOs projects in Jordan, the opposite was found in the
0.338 respectively), while the “Gantt diagram” has a statistic- other two studies.
ally significant negative impact on sustainability strategies For the first research question, the findings of this study
(Beta¼ 0.273). show similar practices among INGOs in Jordan and NGOs in
other countries (based on the previous studies) in regards to the
adoption of PM tools. More specifically, INGOs tend to rely
Discussion of the findings heavily on reporting, which sometimes affects the understanding
RQ1: the levels of PM tools adoption of other tools. For instance, Ika and Lytvynov (2011) claimed
that some NGOs apply of result-based management, which is an
The findings of the study show that project managers in ID proj- effective tool in managing ID projects, with too much focus on
ects in INGOs in Jordan believe that there are differences in the reporting and too little focus on having information about per-
levels of PM tools adoption in these projects. Cluster analysis formance and using this information to get better results.
shows that more than two-thirds of the project managers who Similarly, according to a report about result-based management
participated in the study (72.6%) and were in cluster (1) believe by the United Nations Development Programme (UNDP)
that the levels of adoption of most PM tools in their projects (2007), result-based management is considered primarily a
INTERNATIONAL JOURNAL OF CONSTRUCTION MANAGEMENT 7
Table 6. A comparison between the levels of PM tools adoption in the current study and the previous studies.
Project Management (PM) Tools Current Study Golini et al. (2015) Czahajda (2019) Verga Matos et al. (2019)
Progress report 4.18 4.47 N/A 4.38
Logical Framework 4.08 4.22 2.03 4.39
Cost Accounting 3.71 4.11 4.08 4.13
Responsibility Assignment Matrix 3.68 2.77 2.12 2.52
Gantt diagram 3.60 3.59 2.51 3.65
Work Breakdown Structure 3.55 2.68 2.15 1.48
Milestone Schedule 3.44 3.26 3.2 2.43
Organizational Breakdown Structure 3.31 3.28 N/A 2.42
Scope Management (tracking change requests, etc.) 3.26 2.79 N/A 3.09
Stakeholder Analysis Matrix 3.18 3.03 2.18 3.57
Communication Plan 3.17 3.46 N/A 4.17
Contingency allocation 3.07 2.73 N/A 2.43
Risk Analysis 2.96 3.49 2.39 2.91
Issue Log 2.87 2.38 N/A 2.39
Critical Path Method 2.83 2.46 2.12 1.48
Earned Value Management System 2.76 2 2.03 1.48
reporting system rather than an informed management system. RQ2: the levels of sustainability strategies adoption
In addition, the logical framework seems to be the second most
For the second research question, which aims at evaluating the
adopted PM tool by INGOs in Jordan. That is not unexpected,
levels of adoption of sustainability strategies in INGOs ID proj-
as this tool was originally developed in the ID projects nature
ects, cluster analysis was also used. The analysis shows that pro-
(Biggs and Smith 2003; Ika 2012; Golini et al. 2015). However,
ject managers in ID projects in INGOs in Jordan believe that the
despite the heavy use of this tool in ID projects, and the spread
levels of adoption of sustainability strategies are high (the overall
of its use even in other sectors, some researchers criticized this
mean of sustainability strategies adoption is 3.66). The highest
tool as ineffective (Smith 2000; Biggs and Smith 2003; Couillard levels of adoption of sustainability strategies were the strategies
et al. 2009). In these regards, Golini et al. (2018) asserted that that are related to project organization. Participants believe that
despite the usefulness of “Logical Framework”, in some cases, their organizations have very high levels of “Setting strategic and
especially in the large and complex projects, donors may tactical sustainability goals”, which shows the commitment of
require using more structured tools than “Logical Framework”, these organizations to identify sustainable project policies and
and the latter may not be effective as the managers expect. execute governmental and regulatory tasks that promote sustain-
Similarly, Picciotto (2019) claimed that the “Logical ability in their projects. As well as, the participants believe that
Framework” helps to focus on results and to identify and track their organizations have high levels of supporting suppliers in
success indicators, however, it does not answer the question implementing sustainable practices and emphasizing sustainabil-
about the relevance of projects’ goals and the justifications of ity during the early phases of project design. On another hand,
the mean to pursue these goals. participants believe that INGOs in Jordan do not fully support
The analysis also shows that the overall adoption of PM the development of sustainability-related competencies and skills
tools is moderate (overall mean of PM adoption is 3.35). As among project managers, and do not provide training to improve
well as, it shows that NGOs have different PM maturity, as these skills. Furthermore, participants believe that there is no
there are differences in their adoption to PM tools. perfect inclusion of other authorities that can support the adop-
Additionally, most INGOs in Jordan prefer to rely on simple tion of sustainability practices. Eventually, INGOs in Jordan
and basic tools. However, there are some optimistic results in work solely in promoting sustainability practices and do not
regards to the adoption of some tools that are taken from make great efforts to bring or work with parties that promote
industry, such as work breakdown structure. As well as, there sustainability skills and capabilities. These findings were empha-
are some positive results show that some INGOs apply all PM sized by the majority of the participants, who constitute around
tools at high levels. 85.7% of the sample (cluster 1).
8 A. SAMARA ET AL.
RQ3: the effect of PM tools on sustainability strategies strategies and aims to enhance knowledge about PM practices
in INGOs.
Regarding the third question of the study, structural equation This study has different limitations. Firstly, this study assumes
modeling was used to test the impact of the adoption of PM that INGOs adopt PM tools properly; the study has no tool to
tools on the adoption of sustainability strategies. The analysis assess the correct way of the implementation/adoption of PM
shows that PM tools adoption affects sustainability strategies in tools. Future research can be conducted to test the proper adop-
INGOs ID projects in Jordan. This means that increasing PM tion of PM tools. Secondly, this study is conducted in INGOs
knowledge among project managers may results in an increase operating in Jordan, thus future studies can tackle similar ques-
the sustainability knowledge and may lead to a better sustainabil- tions in other countries or can make comparisons between dif-
ity performance in these projects. More specifically, the tools ferent projects of one INGO or more. Furthermore, the effect of
that are significantly affecting the adoption of sustainability strat- the fields the NGOs are working in, the size of the NGOs, the
egies are “Work breakdown structure” and “Risk analysis”. budgets of the projects, or any other variable were not consid-
“Work breakdown structure” is usually more adopted in business ered in this study. Therefore, future studies can tackle the effect
and industry (White and Fortune 2002), fortunately, its adoption of these variables. Moreover, this study uses a questionnaire as a
in INGOs ID projects in Jordan is high. This tool is critical to data collection instrument. Consequently, there have been some
have a correct definition of project activities, and it significantly limitations in having more answers to the “Why” questions.
impacts the way of managing the project (Globerson 1994). Future studies can use other tools such as interviews, focus
“Risk analysis” is a very well-known tool in PM, which is very groups, or case studies. In addition, this study focuses on the
helpful to avoid the occurrence and the negative impact of risk adoption of sustainability strategies rather than evaluating the
(Golini et al. 2015). However, the analysis shows that this tool is sustainability performance in the INGOs or the projects. Future
not highly adopted in ID projects in Jordan. The third affecting studies can link between PM tools and their impact on social,
tool on sustainability strategies is “Gantt diagram”. This tool economic, and environmental sustainable performance. Finally,
negatively affects the adoption of sustainability strategies. Despite more studies are needed to identify the enablers, strategies, and
the importance of this tool in presenting schedule and relation- barriers to adopt PM tools or sustainability strategies in INGOs
ships between activities, this result can be explained using the ID projects.
criticisms against this tool due to its failure to cope with com-
plexity, ambiguity, uncertainty, and change in the projects
(Geraldi and Lechter 2012), which are more probable to appear Disclosure statement
during the adoption of sustainability strategies.
No potential conflict of interest was reported by the author(s).
Conclusion
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