xgenus ac / dc ®

Intraoral x-ray system

ANNUAL MAINTENANCE INSTRUCTIONS

T H I S M A N U A L SH O U L D A L W A Y S B E K E P T A V A I L A BL E F O R A N N U A L MA I N T E N A N C E A N D I N S P E C T I O N
 SUMMARY

SUMMARY Page 2
ANNUAL MAINTENANCE SCHEDULE Page 3

1. “xgenus ac/dc” RADIOGRAPHIC SYSTEMS Page 6

2. PICTOGRAMS USED Page 7
3. MAINTENANCE Page 9
3.1 IF A REPAIR SHOULD BECOME NECESSARY Page 10
4. BALANCING THE POSITIONER ARM Page 11
5. ELECTRICAL VERIFICATION Page 14
6. CHECKING THE EXPOSURE FACTORS Page 16
7. DIAGNOSTIC Page 19
8. TUBE HEAD CALIBRATION Page 20
9. ERROR MESSAGES Page 21
10. REPLACEMENT OF FUSES Page 22
11. ATTACHMENTS Page 23

2 xgenus® ac/dc
xgenus® ac/dc
Annual Maintenance Schedule
This x-ray system’s operating parameters were checked when it was installed. As with other
electrical/mechanical devices it is advisable to carry out routine maintenance inspections. These
inspections are to be carried out by a technician authorized by de Götzen® S.r.l or its authorized agents.
This technician is to be provided with sufficient training to be qualified to do so. de Götzen® S.r.l
recommends that this inspection be carried out on an annual basis to verify system function. The
original copy is to be signed by the technician and left with the dental practice for its records.

The following checks must be performed on an annual basis by a qualified serviceman.

Labels: Verify that the certification and other labels on the timer control, tube
head, and cone are in place and legible.

Tube head: Check for oil leaks. If found, contact TG Group to obtain an RA.
number to return to TG Group for repair/replacement. Discontinue use
of system.

Cone: Inspect for damage. Are lead diaphragms in place? If not, replace
cone before using. Check “xgenus®” catalogue for correct cone
selection.

Exposure Switch: Inspect switch and cord for damage. Replace if necessary.

Line Voltage: Verify that voltage is within 109.25 to 126.5 VAC.

∗
Verify that voltage is within 97.75 to 132.25 VAC.

∗
Line Voltage fluctuation: Check that the line voltage fluctuation is within 1.2% or 3% average.

V0 − V1
∆V =
V0

V0 = no-load main voltage

V1 = main voltage with load

If not, contact an electrician or local power supply company to correct.

Voltage Drop: Establish that the voltage drop is within the manufacturer’s
∗
requirements. This specification is less than 1.6V/3.5V drop across
head.

Milliamperes: Should read 8mA ±15% @(109.25 – 126.5VAC).

∗
Should read (4mA – 8mA) ±10% @(97.75 ÷132.25VAC)
If mA measures out of range, contact your TG Group dealer technical
support.

kVp: 70kVp±15% for “xgenus® ac”

∗
Should read (60kVp – 70kVp) ±10% @(97.75 ÷132.25VAC).
If kVp measures out of range, contact your TG Group dealer technical
support.

∗
xgenus® dc only

xgenus® ac/dc 3
Control XGT verification: 0.08s exposure
∗
Verification from 0.02 to 1.6s @(97.75 – 132.25VAC)
∗
For 0.02s to 0.05s should read ±0.005s
∗
For 0.063s to 1.6s should read ±10%
If time (s) measures out of range, contact your TG Group dealer
technical support.

∗∗
NOTE: Selected Exposure time and “corrected actual time”.

The xgenus® timer carries a special feature which allows it to automatically correct exposure time in
case the line voltage has drifted from 115 V.

A change in the line voltage affects the peak voltage applied to the x-ray tube and the value of high
voltage affects significantly the spectrum of the radiation, which finally affects the optical density of
the image on the film.

The purpose of the timer xgenus® correction is to provide basically the same radiation dose on the
film in case of any variation of the line voltage, within the standard accepted limits of the rated
voltage (115V +10% -5%).

The automatic correction of the exposure time works in the following sequence:

The internal voltmeter of the xgenus® timer monitors continuously the line voltage while the user
selects the desired exposure time.

Once the user has selected the exposure time that is thought adequate to obtain the proper quality
of the image for that specific examination, the user presses the x-ray button and the xgenus® timer
displays the corrected actual exposure time that has been determined by the xgenus® timer itself
on the basis of the line voltage measured just after pressing the x-ray button, and that shall be used
for that specific examination.

∗
xgenus® dc only
∗∗
xgenus® ac only

4 xgenus® ac/dc
xgenus® ac/dc
Annual Maintenance Schedule (Continued)

xgenus® Timer Calibration Check Form∗∗

Maintenance
xgenus® Timing Verification
Timer accuracy on the corrected exposure time

The display will indicate the corrected time during the duty cycle pause, just after exposure.

“de Götzen S.r.l” recommends that the xgenus® timer accuracy be verified annually, utilizing the
following procedure.

The following is the method of verification for timing:

(a) Non – Invasive measure

To be carried out with calibrated instruments:
Keithley Instruments TRIAD QA for windows, PMX II meter, Victoreen NERO ANALISYS or
equivalent.

The following is the method of verification for timing:

• Position the X-ray detector in front of the cone by centering it at the outlet of the primary
beam.
• Set the emission time on the xgenus® timer.
• Press the exposure button (“dead man”).
• Read on the display, during the duty cycle pause, the time shown.
• Read on the instrument the measured emission time.

The display will indicate the corrected time during the duty cycle pause, just after exposure.

After exposure, the time shows on display box 1

Measure exposure time box 2 Measured Exposure

Time

Subtract box 1 from box 2 box 3

Divide Box 3 by box 2 box 4 Error

Multiply box 4 by 100 % Percentage Error

∗∗
xgenus® ac only

xgenus® ac/dc 5
 1. “xgenus ac/dc” RADIOGRAPHIC SYSTEMS

The “xgenus ac/dc” radiographic systems (Fig. 1) consists of:

TUBE HEAD – XGG / TUBE HEAD - XGDC

∗

 X-RAY CONE
 POSITIONER ARM (Scissor)
 X-RAY CONTROL – XGT
 WALL BOX
 HORIZONTAL ARM

OPTIONAL ACCESSORIES :

− long 12” (31cm) cone

− short 8” (20cm) cone
− long cone 12” (31cm) with a rectangular section sized 44x35mm

- remote control button: xgenus ECB


 Fig. 1





∗
xgenus® dc only

6 xgenus® ac/dc
 2. PICTOGRAMS USED

The identification tags on the tube head, on the control XGT and on the cone indicate the model
name, the serial number, the manufacturing date and the symbols of the main technical
characteristics.

ID TAG OF THE
“xgenus ac”
TUBE HEAD XGG

ID TAG OF THE
“xgenus dc”
TUBE HEAD XGDC

ID TAG OF THE
“xgenus”
CONTROL XGT

ID TAG OF THE SHORT 8” CONE: BLD20 - Ø 60mm (20 cm SSD)

ID TAG OF THE LONG 12” CONE: BLD31 - Ø 60mm (31 cm SSD)
ID TAG OF THE RECTANGULAR CONE: BLD31SQ - 44x35mm (31 cm SSD)

GRADUATED SCALE TAG ON TUBE HEADS

xgenus® ac/dc 7
SYMBOLS:

This symbol guarantees that the radiographic system complies with the regulations
contained in the European Directive EEC 93/42 regarding Medical Devices

The degree of protection against direct and indirect electric contacts is B type

Symbol indicating danger due to “ionizing radiation”

Refer to Manual's instructions

N “NEUTRAL" power supply wire

L “LIVE" power supply wire

Ground cable

8 xgenus® ac/dc
 3. MAINTENANCE

To guarantee the safety of the radiographic system, the following checks must be carried out:

CAUTION
The owner is responsible for arranging and respecting the maintenance schedule.
The radiographic system must undergo maintenance to check correct operation every
12 months.

1. Turn off the power

2. Release the spring tension of the arm “B” of the positioner using the wrench provided.
(Please see page 27)
3. Remove the radiographic generator.
(Refer to section 5.6)
4. Remove the wall plate cover.
(Refer to section 5.2)
5. Remove the terminal board cover and disconnect the cable
6. Remove the bracket plug and withdraw the guard slat.
(Refer to section 5.4)
7. Remove the positioner and the relevant cable from the bracket
8. Remove the bracket from the wall plate
(Refer to section 5.3)
9. Check the vertical alignment of the wall plate – adjust if required
10. Check the six screws on the wall plate – tighten if required
11. Clean off the old lubricating grease from the bracket shaft - should the bracket shaft be
damaged, install a new bracket
12. Clean the old lubricating grease of the bracket bushing - should the bracket bushing be
damaged, install a new bracket
13. Grease the bracket shaft (use grease MOLIKOTE D)
14. Lubricate the bracket bushing with lubrication grease (use grease MOLIKOTE D)
15. Install the bracket in the wall plate
(Refer to section 5.3)
16. Check the arm cable – should it be damaged, send the arm to the manufacturer for repairs
17. Check the arm covers
18. Replace if the guards are damaged
19. Clean the old grease of the shaft - should the shaft be damaged, send the arm to the
manufacturer/dealer for repairs.
(Refer to section 5.4)
20. Lubricate the arm shaft with lubricating grease (use grease MOLIKOTE D) and reposition it in
the bracket
21. Put again the arm cable in the bracket and the wall plate. Connect it to the terminal board
and re-attach the terminal board cover
(Refer to section 5.5)
22. Position the guard slat in the bracket
23. Position the bracket plug
24. Position the plate guard
25. Check the electric contact of the radiographic unit. If damaged, send the radiographic unit to
the manufacturer/dealer for repairs
26. Clean the old grease from the radiographic unit assembly shaft
27. Grease the assembly shaft of the radiographic unit with a thin layer of lubricating grease
(use grease MOLIKOTE D)
28. Position the radiographic unit again
29. Load the spring of the positioner arm “B” using the wrench provided
(Refer to 5.7)
30. Turn on the power and check the correct operation of the radiographic system.

xgenus® ac/dc 9
 3.1 IF A REPAIR SHOULD BECOME NECESSARY

In case of a malfunction, contact your local Technical Service Representative.

They will call TG Group for an RA Number (Return Authorization). This will authorize one the return of
the defective part to TG Group for replacement or repair.

USE THE ORIGINAL PACKAGING.

Send all materials to:

TG Group, Inc.
3505 Laird Rd. Unit #7
Mississauga, Ontario L5L 5Y7
Canada

Tel.1-877-557-4888
Fax. 1-905-832-0732

Manufacturer:

de Götzen S.r.l.
Via Roma 45
21057 OLGIATE OLONA VA - ITALY
E-mail: degotzen@degotzen.com

10 xgenus® ac/dc
 4. BALANCING THE POSITIONER ARM

CAUTION
The arm must be adjusted only when the radiographic unit is fully assembled and the x-
ray head is mounted.

WARNING
To prevent damage to the internal mechanism while performing adjustments and the balancing
tests, the adjustment wrench/key must not be left in place.

WARNING
The wrench/key provided must remain with the unit for future adjustments.

PLEASE NOTE
To reach the adjustment screw X the arm “A” must be put in vertical position.
To reach the adjustment screw Y the arm “B” must be put in horizontal position.
The adjustment key provided can be inserted only under the above conditions (Fig. 17)

X
Arm “B”

Arm “A”

Fig. 17

xgenus® ac/dc 11
Procedure to be followed to correctly balance the positioner arm (refer to Fig. 17):

1. BALANCING THE ARM “A”

PLEASE NOTE
The positioner type arm is supplied with arm “A” already factory adjusted.
The Arm “B” is supplied unloaded (no tension) for safety reasons.

2. BALANCING THE ARM “B”

For correct balancing, proceed as follows:

a. ARM “A” VERTICAL

b. ARM “B” HORIZONTAL
c. INSERT THE ADJUSTMENT WRENCH/KEY IN “Y”
d. LOAD THE SPRING BY APPLYING 22 TURNS WITH THE WRENCH IN A CLOCKWISE
DIRECTION.
e. WITHDRAW THE WRENCH/KEY

3. CHECKING THE BALANCE

To check the balance proceed as follows:

BRING THE ARM “B” TO SEVERAL DIFFERENT POSITIONS

if the head and arm do not hold the position you have selected:

a. BRING THE ARM “B” BACK TO THE HORIZONTAL POSITION

b. INSERT THE ADJUSTMENTWRENCH IN “Y”
c. ROTATE THE ADJUSTMENT WRENCH BY HALF TURN:
− CLOCKWISE IF IT TENDS TO DRIFT DOWN
− COUNTERCLOCKWISE IF IT DRIFTS UP
d. WITHDRAW THE WRENCH

PLEASE NOTE
Repeat the test and adjustment until the arm ”A” is steady and stable in all positions,
even when the arm “B” is completely extended.

4. READJUSTMENT OF ARM “A”

If the head and arm do not hold the position you have selected:

a. BRING THE ARM “A” TO THE VERTICAL POSITION AGAIN

b. INSERT THE ADJUSTMENT WRENCH IN “X”
c. TURN THE ADJUSTMENT WRENCH BY HALF TURN:
− CLOCKWISE IF IT TENDS TO COME DOWN
− COUNTERCLOCKWISE IF IT DRIFTS UP
d. WITHDRAW THE WRENCH

PLEASE NOTE
Repeat the test and adjustment until the arm “A” is steady and stable in all positions,
even when the arm “B” is completely extended.

12 xgenus® ac/dc
 5. UPON COMPLETION OF BALANCING:

a. Insert the movable finish cover (A) between the arm guard and metal frame (Fig. 18)

Fig. 18

b. Insert the pins
of one guard  into the relevant seats; then position it and check that the
finish piece  is coupled to the guards (Fig. 19)

Fig.19

xgenus® ac/dc 13
 5. ELECTRICAL VERIFICATION

MAIN ON/OFF SWITCH

LED INDICATOR

DISPLAY

X-RAY EXPOSURE
BUTTON
RADIOGRAPHIC
DISTANCE INDICATOR
(LONG CONE
RECOMMENDED-
MANDATORY OF DC
OPERATION)
KEY TO DECREASE
EXPOSURE TIME KEY TO INCREASE
EXPOSURE TIME

TUBEHEAD TYPE
TUBEHEAD
INDICATOR
SELECTION

SELECTION OF PATIENT’S
RADIOGRAPHIC SIZE
KV/VOLTAGE SELECTOR

MEMORY

MAXILLARY RADIOGRAPHIC CURRENT

UPPER TEETH SELECTOR

MANDIBULARY
LOWER TEETH OCCLUSAL EXAM

X-RAY EMISSION
SIGNAL

BITE-WING EXAM
DIGITAL RADIOGRAPHIC
DUTY CICLE PAUSE TECHNIQUE (HOLD FOR 3
INDICATOR SEC.-ALWAYS USE LONG
CONE TECHNIQUE)
MALFUNCTIONING
INDICATOR

FILM TYPE SELECTION

KEY SWITCH LOCK

14 xgenus® ac/dc
 1. Checking the operation of the radiographic unit: CAUTION! Radiation will be
emitted.

Carry out several exposures on the radiographic units installed and check for the following:

a. There are no errors.

b. The LED (AC or DC) of the selected radiographic unit is lit.
c. The "CONTROL BUTTON" LED is lit over the duration of the acoustic signal.

2. Checking the power drawn by the radiographic system: CAUTION! Radiation will
be emitted.

To check the power drawn by the radiographic system, a meter must be used, with the
Ammeter in “AC”

a. Connect the instrument to the power supply line

(refer to section 5.9 “X-RAY CONTROL ELECTRICAL CONNECTION”)
b. Set an exposure time of approx. 3 sec. on the x-ray control.
∗ ®
b. If using an xgenus dc, set 70kV-8mA-3.2s on the x-ray control.
c. Carry out an exposure and read the current value on the instrument

PLEASE NOTE
The radiographic system complies with the requirements when:

the current drawn is ≤ 8A for line voltage of 115V

∗
the current drawn is ≤ 12.5A for line voltage of 115V

Otherwise, check the electrical system or call for “Technical Assistance”.

3. Checking the electrical system

To check the electrical system, a meter must be used, with the Voltmeter in “AC” mode.

a. Connect the instrument to the terminals L and N on the x-ray control

b. Measure the line voltage (load voltage V0)
c. Connect the instrument to the terminals L and N of the wall plate terminal board
(refer to section 5.5 – fig.11 - “CONNECTION TO THE FEEDING TERMINAL BOARD”)
d. Set an exposure time of approx. 3 sec on the x-ray control
∗ ®
d. If using an xgenus dc, set 70kV-8mA-3.2s on the x-ray control.
e. Release the exposure
f. Measure the line voltage during exposure (load voltage V1)

PLEASE NOTE
The electric system complies with the requirements when the result of the formula is
as follows:
∗ ∗∗
(V0 – V1 ) / V0 is ≤ 0.03 or 0.012

Otherwise, the electric system must be adjusted

(refer to section 4: “INSTALLATION SPECIFICATIONS”)

∗
xgenus® dc only
∗∗
xgenus® ac only

xgenus® ac/dc 15
 6. CHECKING THE EXPOSURE FACTORS

1. Radiographic voltage (kVp)

The radiographic high voltage is measured using a calibrated "non invasive" instrument with an initial
∗∗
delay set of 50ms . The kVp value is factory checked with a PMX-I D.

xgenus® ac xgenus® dc
Line Voltage Vn -5% / +10% Vn ±15%
Max Voltage drop 1.2% 3%
SET Nominal High Voltage 70 kV 60-70 kV
TECHNICAL Nominal current 8mA 4mA – 8 mA
FACTORS
Set exposure time 3.2 s 3.2 s
®
The radiographic VOLTAGE is: 70kVp ±15% for “xgenus ac”
60kVp – 70kVp ±10% for “xgenus® dc”

2. Radiographic current (mA)

The radiographic current is measured by connecting a milliampmeter in parallel with the 1 kΩ

∗∗
resistance installed inside the radiographic unit . The mA value is factory checked with a digital
multimeter.
xgenus® ac xgenus® dc
Line Voltage Vn -5% / +10% Vn ±15%
Max Voltage drop 1.2% 3%
SET Nominal High Voltage 70 kV 60-70 kV
TECHNICAL Nominal current 8mA 4mA – 8 mA
FACTORS
Set exposure time 3.2 s 3.2 s
®
The radiographic CURRENT is: 8mA ±15% for “xgenus ac”
4mA – 8mA ±10% for “xgenus® dc”

3. Dose (mGy)

The dose in air is measured with a "non invasive" instrument, by positioning the detector at a spot-
skin distance = 310mm (12”). The mGy are factory checked with the instrument SOLIDOSE.

xgenus® ac xgenus® dc
Line Voltage Vn -5% / +10% Vn ±15%
Max Voltage drop 1.2% 3%
Nominal High Voltage 70 kV 60-70 kV
Nominal current 8mA 4mA – 8 mA
SET Set exposure time 1s 1s
TECHNICAL ∗∗
Dose in air
3.3 mGy/s ±30% (with 12” cone)
FACTORS
6.5 mGy/s ±30% (with 8” cone)
∗
Dose in air
(60kVp – 4mA)=2.2mGy/s±30% (with 12” cone)
(70kVp – 4mA)=3mGy/s±30% (with 12” cone)
(60kVp – 8mA)=4.5mGy/s±30% (with 12” cone)
(70kVp – 8mA)=5.5mGy/s±30% (with 12” cone)

∗∗
xgenus® ac only
∗
xgenus® dc only, with 12”cone. See §13 of the “USER’S MANUAL” for the dose in air with 8”cone.

16 xgenus® ac/dc
4. Exposure time (s)

The exposure time is measured with a “non invasive” instrument.

∗∗
PLEASE NOTE
The “xgenus” x-ray control features the "self-compensating" technology.
The automatic correction or compensation of the exposure time offsets the effects of the
line voltage fluctuations on x-ray film quality.
Radiographic over/under exposure is eliminated.
The automatic correction system works as follows:
• A voltmeter located inside the timer constantly reads the mains voltage
while the operator selects the required exposure time.
• The last voltage measured (before the exposure) is sent to the
microprocessor. The selected exposure time is corrected by applying a
special algorithm.
• At the end of the exposure, during the pause time, the time-corrected value
is shown on the display of the x-ray control.
THE PAUSE TIME IS APPROX. 32 TIMES THE SET TIME.
The correct time is the actual duration of the exposure

The accuracy of the “actual time” is factory checked with instrument PMX-I.

xgenus® ac xgenus® dc
Line Voltage Vn -5% / +10% Vn ±15%
Max Voltage drop 1.2% 3%
SET Nominal High Voltage 70 kV 60-70 kV
TECHNICAL Nominal current 8mA 4mA – 8 mA
FACTORS
Set exposure time 0.2 s 1.6 s
®
The EXPOSURE TIME measured is: 0.2s ±10% for “xgenus ac”
3.2s ±10% for “xgenus® dc”

∗∗
5. Checking the exposure time (continued on p. 18: “Operating instructions”)

WARNING
While performing periodic quality checks, some differences between the set exposure time and
the measured exposure time may be detected.
The differences are due to the automatic time compensation that intervenes when the power
voltage differs from the nominal one.

The x-ray control is provided with two types of accuracy measurements for the exposure time:

A. Set exposure (is the exposure time set by the operator on the x-ray control).

The max error is +100% / - 100% when the voltage fluctuation is -5% / +10%.

B. After exposure: the exposure time indicated (automatically adjusted) is calculated by the
microprocessor according to the line voltage (shown on LED display).

∗∗
xgenus® ac only

xgenus® ac/dc 17
OPERATING INSTRUCTIONS:

CAUTION
Radiations will be emitted.

To check the exposure times (sec) it is advisable to use calibrated “non invasive” instruments;
i.e.:
NERO by Victoreen
PMX by RTI
TRIAD QA by Keithley

a. Put the “X-ray detector” at the cone outlet; center the primary beam.
b. Turn on the x-ray control
c. Set one exposure time on the control.
d. Release the exposure.
e. At the end of the exposure, when the functional pause period starts, read the actual time of
exposure on the display.
f. To check the accuracy of the exposure time, use the chart below.

CONFORMITY CHECK CHART

At the end of the exposure

read the time value

1° = Actual exposure time
on the display

read the measure

2° = Emission time measure
on the instrument

3° subtract 1° from 2°

4° divide 3° by 2° = Absolute error

5° multiply 4° by 100 = Percentage error (%)

The accuracy is checked when the

by adopting the most favorable
% of error is ±10% o ±20msec
condition.

PLEASE NOTE
The exposure time complies with the requirements when:

((Measured time – Actual time) / Measured time)) x 100 ≤ ±10% or ±20 ms

Otherwise, please contact “Technical Support”.

18 xgenus® ac/dc
 7. DIAGNOSTIC

The “xgenus ac/dc” radiographic systems allows the installer to set or display some functional
parameters of the x-ray control.

1. To set the minimum exposure time:

a. Select the tube head

b. Turn off the x-ray control

c. Turn on the x-ray control, by keeping the key pressed

d. The message “SEC” is displayed for approx 1sec
e. The present value of the lower set limit is displayed

f. To change the value, press the keys and

g. To confirm, press the key

h. To exit this mode, turn the x-ray control off and then on again

WARNING
Both in digital and in conventional mode, the minimum exposure time MUST NOT BE LESS than
∗∗
0,08s

2. To visualize the parameters, the installer must:

a. Press simultaneously and keep pressed the following keys

(2) UPPER JAW MOLAR + (31) LOWER JAW MOLAR

b. Press the key associated to the parameter one wishes to see

KEY DISPLAYED PARAMETER Example U.M.

BITE-WING RADIOGRAPHIC SYSTEM
110 Volt
ANTERIOR VOLTAGE

BITE-WING
LINE VOLTAGE 105 Volt
POSTERIOR

UPPER MAXIMUM LINE VOLTAGE Volt

∗∗ 115
INCISOR VALUE DETECTED

LOWER MINIMUM LINE VOLTAGE

∗∗ 118 Volt
INCISOR VALUE DETECTED

OCCLUSAL SOFTWARE VERSION 1.5 ----

∗∗
xgenus® ac only

xgenus® ac/dc 19
 8. TUBE HEAD CALIBRATION∗

CAUTION
During this operation radiations will be emitted.
It is mandatory to carry out all the safety measures relevant to radioprotection.

INSTRUCTIONS

1. turn off the timer

2. turn on the timer while keeping the key pressed.

3. the message TUBE is displayed.

4. select the appropriate tube head to calibrate.

5. take an exposure by pressing the EXPOSURE BUTTON key:

Keep it pressed until the acoustic signal (beeping) stops and the yellow led turns off.

6. Once the exposure has been taken, if the display does not show errors, the calibration has been
successfully done.

∗
xgenus® dc only

20 xgenus® ac/dc
 9. ERROR MESSAGES

The following chart gives a list of error messages that may appear while the “xgenus ac/dc”
radiographic system is working.

The chart also includes the reason for the error messages and what to do to solve them.

ERROR
CAUSE SOLUTION
MESSAGES
RX1 TUBEHEAD
CALL TECHNICAL SUPPORT
IS NOT CONNECTED OR IS OUT OF ORDER
RX2 TUBEHEAD
CALL TECHNICAL SUPPORT
IS NOT CONNECTED OR IS OUT OF ORDER
CORRUPTED EEPROM DATA CALL TECHNICAL SUPPORT

EEPROM DATA NOT SAVED PROPERLY CALL TECHNICAL SUPPORT

LINE VOLTAGE VALUE NOT WITHIN RANGE
CALL TECHNICAL SUPPORT
THE X-RAY KEY
MAKE SURE IT IS NOT JAMMED OR DEFECTIVE
ALWAYS SEEMS TO BE PRESSED
ANOMALY IN THE CONTROL PANEL CALL TECHNICAL SUPPORT
THE EXPOSURE KEEP THE X-RAY KEY
HAS BEEN PREMATURELY INTERRUPTED PRESSED TILL THE END OF THE EXPOSURE
ANOMALY IN THE TRIAC/RELAY CALL TECHNICAL SUPPORT

ANOMALY IN THE ELECTRONIC CIRCUIT CALL TECHNICAL SUPPORT

ANOMALY IN THE CONTROL CIRCUIT CALL TECHNICAL SUPPORT

INCORRECT DIP-SWITCH CONFIGURATION CALL TECHNICAL SUPPORT

THE CONTROL BUTTON DOES NOT CORRESPOND CALL TECHNICAL SUPPORT

TO THE SELECTED TUBEHEAD
∗ THE TUBEHEAD CALL TECHNICAL SUPPORT
DOES NOT WORK PROPERLY
∗ THE TUBEHEAD CALL TECHNICAL SUPPORT
IS NOT IN THE CORRECT MODE
∗ THE TUBEHEAD REPEAT THE EXPOSURE
HAS NOT COMPLETED THE EXPOSURE CALL TECHNICAL SUPPORT
∗ THE TUBEHEAD CARRY OUT WITH THE CALIBRATION
IS NOT CALIBRATED CALL TECHNICAL SUPPORT
∗ EEPROM DATA NOT SAVED PROPERLY CALL TECHNICAL SUPPORT

∗ CORRUPTED EEPROM DATA CALL TECHNICAL SUPPORT

∗ OVERVOLTAGE ERROR CALL TECHNICAL SUPPORT

∗ ANODE VOLTAGE OUT OF TOLERANCE CALL TECHNICAL SUPPORT

∗ ANODE CURRENT OUT OF TOLERANCE CALL TECHNICAL SUPPORT

∗ CONTROL CONNECTOR CALL TECHNICAL SUPPORT

∗ PROBLEM IN THE REFERENCE VOLTAGE CALL TECHNICAL SUPPORT

ALL FUNCTIONS ARE DISABLED

MAJOR ERROR
CALL TECHNICAL SUPPORT

∗
xgenus® dc only

xgenus® ac/dc 21
 10. REPLACEMENT OF FUSES

The x-ray control electronic equipment is protected by 4 fuses located on the electronic P.C.B..
To replace them, proceed as follows (Fig. 25):

1. Turn off the power supply

2. Remove the front cover from the x-ray control
by unscrewing the fixing screws 

3. Identify the fuse to be replaced (Fig. 26)

4. Remove the plastic protection (Fig. 27)
5. Remove the fuse
6. Replace it with one of same type

TYPE OF TUBE HEAD CONNECTED xgenus® ac xgenus® dc

POWER VOLTAGE
OF THE RADIOGRAPHIC SYSTEM
115V (-5% /+10%) 115V (±15%)
Internal protection fuses F1 (XRAY1) 8AF – 250V 12.5A – 250V
(5x20) quick F2 (XRAY2) 8AF – 250V 12.5A – 250V
(see schemes on § 11) F3 – F4 12.5A – 250V 12.5A – 250V

7. Put the fuse protection back in place.

Fig. 26 Fig. 27

8. Replace the x-ray control cover.

9. Restore the power supply.

22 xgenus® ac/dc
 11. ATTACHMENTS

The manufacturer undertakes to supply, upon request, drawings, circuit diagrams, component parts
lists, instructions or other information needed by qualified technical personnel to perform repairs on
those parts of the “xgenus ac/dc” radiographic systems which may be repaired.

xgenus ac/dc 23
24 xgenus ac/dc
 Dichiarazione di Conformità
Declaration of Conformity Statement - Déclaration de Conformité
Konformitäts-Erklärung - Déclaration de Conformidad de la

Impresa
Company
Società
Firma
Empresa

dichiara che il dispositivo medico sistema radiografico per diagnosi intra-orale

declares that the medical device intraoral X-ray system
declare que le dispositif medical appareil pour radioagnostic dentaire
erklärt, daß das medizinisches Gerät Röntgendiagnose-Einheit
declara que el dispositivo medico rayos-X infraorales

modello
type of machine
modèle de machine xgenus® dc
bauart der maschine
modelo de la máquina

è conforme ai requisiti delle direttive

is in compliance with the directives
est conforme aux directives
ist den Richtlinien gemäß
comple las directives

dispositivi medici
medical devices
dispositives medicaux 93/42/CEE
medizinische geräte
dispositivos medicos

organismo notificato
notified body
organisme notizie 0434
verantwortliche gestaltung
organismo responsible

certificato n°
certificate No.
certificat n° 2002 – OSL – MDD – 0044
zertifikat Nr.
certificato n°

compatibilità elettromagnetica e successive modifiche

electromagnetic compatibility and subsequent amendments
compatibilità electromagnétique 89/336/CEE et modifications suivantes
elektromagnetische verordnung und folgenden Änderungen
contabilidad electromagnetica y modificaciones singuentes

bassa tensione
low voltage
basse tension 73/23/CEE
Niederspannung
baja tension
Il dispositivo definito di classe IIb è conforme ai requisiti dell’allegato II della direttiva 93/42/CEE
This product, definited as a class IIb device, is conformed to the requirements of annex II of the council directive 93/42/ECC
Le produit ci-mentionné, defini comme dispositif de classe IIb, est conforme aux requises de l’annex II de la directive 93/42/EEC
Dieses Gerät, bestimmt als Klasse IIb, ist den richtilinien 93/42/EWG, annex II gemäß
El producto aqui mencionado esta definido como dispositivo de clase IIb y esta conformado a los requisitos de l’annex II de la directiva 93/42/CEE

data di emissione
issuing date
date de èmission 25.06.2002
ausstelldatum
fecha de emisio

xgenus® ac/dc 25
 Dichiarazione di Conformità
Declaration of Conformity Statement - Déclaration de Conformité
Konformitäts-Erklärung - Déclaration de Conformidad de la

Impresa
Company
Società
Firma
Empresa

dichiara che il dispositivo medico sistema radiografico per diagnosi intra-orale

declares that the medical device intraoral X-ray system
declare que le dispositif medical appareil pour radioagnostic dentaire
erklärt, daß das medizinisches Gerät Röntgendiagnose-Einheit
declara que el dispositivo medico rayos-X infraorales

modello
type of machine
modèle de machine xgenus®
bauart der maschine
modelo de la máquina

è conforme ai requisiti delle direttive

is in compliance with the directives
est conforme aux directives
ist den Richtlinien gemäß
comple las directives

dispositivi medici
medical devices
dispositives medicaux 93/42/CEE
medizinische geräte
dispositivos medicos

organismo notificato
notified body
organisme notizie 0434
verantwortliche gestaltung
organismo responsible

certificato n°
certificate No.
certificat n° 2002 – OSL – MDD – 0044
zertifikat Nr.
certificato n°

compatibilità elettromagnetica e successive modifiche

electromagnetic compatibility and subsequent amendments
compatibilità electromagnétique 89/336/CEE et modifications suivantes
elektromagnetische verordnung und folgenden Änderungen
contabilidad electromagnetica y modificaciones singuentes

bassa tensione
low voltage
basse tension 73/23/CEE
niederspannung
baja tension
Il dispositivo definito di classe IIb è conforme ai requisiti dell’allegato II della direttiva 93/42/CEE
This product, definited as a class IIb device, is conformed to the requirements of annex II of the council directive 93/42/ECC
Le produit ci-mentionné, defini comme dispositif de classe IIb, est conforme aux requises de l’annex II de la directive 93/42/EEC
Dieses Gerät, bestimmt als Klasse IIb, ist den richtilinien 93/42/EWG, annex II gemäß
El producto aqui mencionado esta definido como dispositivo de clase IIb y esta conformado a los requisitos de l’annex II de la directiva 93/42/CEE

data di emissione
issuing date
date de èmission 18.03.2002
ausstelldatum
fecha de emisio

26 xgenus® ac/dc
 NOTES

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28 xgenus® ac/dc