It has become crystal clear that high quality products
have a distinct advantage in the market place, that market share can be gained or lost over the quality issue. Therefore quality is a competitive priority. Quality is important due to the following reasons: • Cost and market share • Company’s reputation • Product liability • International implications SHAMIM & COMPANY (PVT) LTD takes effective measures for the quality control. Production of the company is according to the standards set by PCI. So the company is very much concerned about quality. Quality of raw material as well as of end product is checked. Following are the main steps taken by the company for quality control. Testing of Raw Material Raw material used in production, comprises of the following items. • Concentrate • Sugar • Treated Water • Empty Bottles • Carbon Dioxide • Crown From the above items, previously the franchiser from USA provided concentrate. Now it has plant at Haripur and SHAMIM & COMPANY (PVT) LTD purchase the concentrate from there. Because the franchiser provides concentrate, so there is no question about its quality. All other raw material purchased by the company itself. Sugar Testing The company from sugar mills purchases sugar. After the arrival of sugar at the plant, it has to pass through a strict quality check. It should be free from moisture. First of all supervisor checks the quality of sugar. After this checking, a randomly selected sample from sugar bag is sent to laboratory for testing. After this testing, if the quality of sugar is according to the standards, then this sugar is stored for further processing. If the sugar quality is not up to the mark, then it is sent back to the sugar mill. Water Treatment Testing The company has four containers to meet the requirement of water. The water is treated for the use in final processing. At different stages, different treatment tests are done. These tests include: • Upper top test • Sand filter and carbon purifier test • Water softness test Company also keeps the record of these tests. If some abnormality is observed by the shift in charge, then he stops the supply of water from the container. The supply of water is made from other container. These containers are also washed at regular basis. Syrup Testing Mixing of sugar and water into concentrate produces syrup. This mixture is treated at 90oc and then it is stored in the tanks. This is called simple syrup. This syrup is also tested in the lab. Then carbon dioxide and ammonia are mixed into the syrup. Now this is final syrup this is also tested in the lab. If this syrup is not according to standards, then new syrup is prepared for production. Finished Product Testing When bottles are filled, a chemist also takes the sample and checks the quality. Here preservation and ingredients ratios are also checked. If any deviation from the standard is found, the whole batch is drained before going in market. These finished bottles are also passed through light room to control the quality. Here if the bottle is low filled or dirty, then it is sorted out. The quality of glass, size of neck and size of bottom should be according to the given standards.