Professional Documents
Culture Documents
Joseph Wamui Njoroge Team
Joseph Wamui Njoroge Team
EACR/00674/2016
BACHELOR OF CONSTRUCTION MANAGEMENT
PROJECT A
TEAM BUILING AND DESIGN PROGRAM
RENTAL APARTEMENTS
REVISED BY:
MR. MICHEAL ACHIENG
MR. JOACHIM WAFULA
MR. H WACHIRA
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Contents
1.0 TEAM BUILDING....................................................................................................................3
1.1 HISTORY OF TEAM BUILDING.......................................................................................3
1.2 TYPES OF TEAM.................................................................................................................4
1.3 PROJECT TEAMS................................................................................................................4
1.4 Functional Teams...............................................................................................................4
1.5 Cross-functional Teams.....................................................................................................5
1.6 Matrix Teams.....................................................................................................................5
1.7 Contract Teams..................................................................................................................5
1.8 SELF-MANAGED TEAMS..................................................................................................6
1.9 VIRTUAL TEAMS...............................................................................................................6
2.0 OPERATIONAL TEAMS.....................................................................................................7
2.1 QUALITIES OF GREAT TEAM MEMBERS.........................................................................7
STAGES OF TEAM DEVELOPMENT.....................................................................................8
2.2 CHOOSING OF TEAM MEMBERS........................................................................................9
ADVANTAGES OF TEAM BUILDING.................................................................................11
BARRIERS TO EFFECTIVE TEAM BUILDING...................................................................11
2.3 METHODS USED TO IMPROVE TEAM PERFORMANCE..............................................12
2.3 HIERACHY OF CONSULTANTS.........................................................................................14
2.4 ROLES AND RESPONSIBILTIES OF DIFFERENT CONSTRUCTION TEAM
MEMBERS....................................................................................................................................15
2.5 CLIENT...........................................................................................................................16
2.6 PROJECT MANAGER...................................................................................................16
2.7 DESIGNERS...................................................................................................................18
2.8 ARCHITECTS.................................................................................................................19
2.9 QUANTITY SURVEYOR..............................................................................................20
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3.0 STRUCTURAL ENGINEER..........................................................................................21
3.2 MAIN CONTRACTOR...................................................................................................22
Real Estate Agents.....................................................................................................................24
Property Manager......................................................................................................................25
Facility Manager........................................................................................................................25
3.3 CLERK OF WORKS.......................................................................................................26
3.4 CIVIL ENGINEER..........................................................................................................27
Design Program.............................................................................................................................28
CONCLUSION AND RECOMMENDATION.................................................................29
REFERENCES..............................................................................................................................30
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The group did not feel they were being pressured to change.
Before changes were made, the group was consulted.
The group developed a sense of confidence and candour.
The Hawthorne Effect
After a careful analysis of his data, Mayo couldn’t help but admit that what he observed was not
a direct effect of the particular variables he introduced. Rather, productivity improved due to the
unintended effects of the experiment’s set-up. The workers increased the effort they put into their
work simply because their managers were showing an interest in their well-being and a
willingness to improve their working conditions. Productivity was also boosted by the mere
change of environment, because it acted as a break in the routine of their daily work. The
combination of the resulting change of behaviour came to be known as the Hawthorne Effect.
The change in productivity was also ascribed to the fact that somebody was there, observing the
workers.
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1.5 Cross-functional Teams
Cross-functional teams are made up of members from various departments. These teams tackle
specific tasks that require different inputs and expertise. Even though cross-functional teams are
becoming increasingly popular worldwide, a recent study has proven that a whopping 75% of all
cross-functional teams are dysfunctional.
Advantages of cross-functional teams:
a. Greater speed of task completion
b. Can handle a wide array of projects
c. Source of unconventional ideas
Disadvantages of cross-functional teams:
a. Takes long to develop cohesion
b. Management can prove to be challenging
c. Diversity can cause conflict
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Advantages of Contract Teams
a. Easy employment of experts
b. A team can use the existing management structure
c. No need for client training
Disadvantages of Contract Teams:
a. Difficult assessment of project progress for the client
b. Difficult to resolve political and organizational issues
c. The client is the only judge of success
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Types of virtual teams
According to the Manager’s guide to virtual teams, virtual teams are characterized by three
dimensions:
1. Time – They define when people work. They could work during different hours, on
different shifts, or in different time-zones.
2. Space - They define where people work. They could be working right next to each other
or hundreds of miles away.
3. Culture – They define how and whom people work for. ‘Culture’ dimension includes
factors such as gender, race, language, profession, education, nationality, as well as
political, social, religious, and economic factors.
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Engaged members are excellent team players. They participate in team meetings and share their
ideas in discussions. They are not afraid to volunteer for assignments and they are willing to step
up when necessary.
5. Cooperative
Great employees assist and help their fellow members. They are cooperative, and they figure out
ways to solve problems together. Also, it’s best to have people who share their knowledge and
experiences. Selfless members can help your other employees improve their skills and abilities.
6. Flexible
Sometimes, the team needs to try new ideas, tools, or take new directions in order to thrive.
Because of this, it’s beneficial to have team members who adapt to ever-changing conditions.
People who complain or resist to change can cripple the team and prevent it from moving
forward.
The "forming" stage takes place when the team first meets each other. In this first meeting, team
members are introduced to each. They learn about the project they will be working on, discuss
the project's objectives/goals and start to think about what role they will play on the project team.
Stage 2: Storming
As the team begins to work together, they move into the "storming" stage. They have different
opinions on what should be done and how it should be done - which causes conflict within the
team. As they go progress through this stage, with the guidance of the team leader, they learn
how to solve problems together.
Stage 3: Norming
When the team moves into the "norming" stage, they are beginning to work more effectively as a
team. They are no longer focused on their individual goals, but rather are focused on developing
a way of working together.
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Stage 4: Performing
In this stage, teams are functioning at a very high level. The focus is on reaching the goal as a
group. The team members have gotten to know each other, trust each other and rely on each
other.
Stage 5: Adjourning
In the "adjourning" stage the project is coming to an end and the team members are moving off
into different directions. This stage looks at the team from the perspective of the well-being of
the team rather than from the perspective of managing a team through the original four stages of
team growth. Adjourning
In the "adjourning" stage the project is coming to an end and the team members are moving off
into different directions. This stage looks at the team from the perspective of the well-being of
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the team rather than from the perspective of managing a team through the original four stages of
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There are many potential candidates for the succession completion of a project, hence interviews
are vitals in identifying the best fit for the project. Refences from other employers are crucial and
resume give the qualifications of different team members. Members with better qualifications are
employed. Interviews are important as well because they assist you in selecting the right person
for the job. They let you identify and validate important information such as qualifications and
backgrounds. They also give you a chance to assess the candidate’s personality, attitude, and
competitiveness.
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skills and knowledge, and not just a paper that only states the achievement of finishing college or
courses.
ADVANTAGES OF TEAM BUILDING
a) Develop problem solving skills
Problems encountered by the team members are efficiently solved through team building.
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they are far less likely to cooperate with the finance committee and may trying squirreling their
duties with regard to the finance committee.
5. Lack of consensus when making Project Decisions
Team building is a slow process and is disrupted when decisions are made without taking the
input of the team. Since the team has to do all the work after the planning, it makes sense to give
them some say in the planning.
4. Delegate responsibility
Members being responsible for certain roles helps in ensuring that work flows on smoothly in the
project.
5. Communicate effectively
Communication is key for better flow of information and hence project delays can be avoided if
the communication flows effectively throughout the project.
6. Knowing the team members’ strength and wee their strengths and weaknesses
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Everyone has their strengths and weaknesses at work. The more you know about your
employees, the easier it will be for you to match the right employees with certain tasks. For
instance, if you have an employee who likes to think outside of the box, let them use their
creativity to pitch new ideas to clients.
7. Give them incentives
Everyone works better when they know that there are extra incentives involved. Sure, it may be a
part your role but it is nice to be rewarded for a job well done once in a while. Offering
incentives will help increase productivity.
8. Eliminate excess
When employees have small, tedious tasks to take care of, they don’t spend enough time or
thought on the more important tasks. The project manager should try not to give them a lot of
small tasks that aren’t really necessary and give them time to focus on the important tasks.
9. The project manager should be a good example
As a leader of a team, it is important to set an example and show them that you are ultimately a
member of the team. The team leader should be able to take on the little jobs that he may might
want to assign to others.
10. Integrate technology
As a team leader, you need to take advantage of the latest software, hardware, and information
technology. The more tools you have, the easier it is going to be to be productive and efficient.
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Client
Project
Manager
Clerk of Resident
works Engineer
Main
Contractor
Sub
Suppliers
Contactors
Contractual Structure
CLIENT
PROJECT
MANAGER
GENERAL
DESIGN TEAM
CONTRACTOR
SUB
CONTRACTOR
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Communication flow between the various parties in a construction
2.5 CLIENT
The client plays a major role in a construction as they are owner of the project. Taking on client
responsibilities in most asset projects is combined with being the actual owner/manager
afterwards.
The main duties of the client on all construction projects are to:
1. Ensure that suitable management arrangements are made for the project
2. Notify the relevant enforcing authority of certain projects
3. Give out the necessary documents before construction works starts, for example, title
deed
4. Finance the project and provide the necessary payments during construction works.
5. Select and appoint a competent and resourced Principal Designer.
6. Select and appoint a competent and resourced Principal contractor.
7. Ensure sufficient time and resources are allowed for all stages of the project.
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8. Provide the pre-construction information to the designers and contractors.
9. Verify the sufficiency of the construction phase plan prior to construction
commencement.
10. Verify that suitable welfare facilities are in place prior to construction commencement.
11. Ensure co-operation and co-ordination between the client's employees and client
contractors with the project contractors where the client's work activities overlap the
construction work and to enable others to perform their duties.
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Develop a schedule
Maintain a schedule
4. Cost estimating and developing the budget
Project managers ensure that certain a project is within its set budget. Even if a project meets a
client’s expectations and is delivered on time, it will still be a failure if it goes wildly over-
budget. Therefore, project managers frequently review the budget and plan ahead to avoid
massive budget overruns.
5. Ensuring customer satisfaction
In the end, a project is only a success if the client is satisfied. One of the key responsibilities of
every project manager is to minimize uncertainty, avoid any unwanted defects and involve their
clients in the project as much as is reasonably possible. Project managers ensure that they
maintain effective communication and keep the company’s clients up-to-date.
6. Analysing and managing project risk
The bigger the project is, the more likely there are to be hurdles and pitfalls that weren’t part of
the initial plan. Hiccups are inevitable, but good project managers know how meticulously and
almost intuitively, identify and evaluate potential risks before the project begins. They ensure
that they avoid risks or at least minimize their impact.
7. Monitoring progress
During the initial stages, project managers and their teams have a clear vision and high hopes of
producing the desired result. However, the path to the finish line is never without some bumps
along the way. When things don’t go according to a plan, a project manager needs to monitor
and analyse both expenditures and team performance and to always efficiently take corrective
measures.
8. Managing reports and necessary documentation
Finally, experienced project managers know how essential final reports and proper
documentation are. Good project managers can present comprehensive reports documenting that
all project requirements were fulfilled, as well as the projects’ history, including what was done,
who was involved, and what could be done better in the future.
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2.7 DESIGNERS
A designer is an organization or individual whose business involves preparing or modifying
designs for construction projects, or arranging for, or instructing, others to do this. Designers can
be architects, consulting engineers, quantity surveyors and interior designers, or anyone who
specifies and alters designs as part of their work.
Designers must:
1. Brief the client duties to the client before starting design work.
2. take account of any pre-construction information provided by the client
3. eliminate foreseeable health and safety risks to anyone affected by the project
4. take steps to reduce or control any risks that cannot be eliminated
5. provide design information to:
6. the client and principal contractor to help them comply with their duties, such as ensuring
a construction phase plan is prepared
7. communicate, cooperate and coordinate with:
8. any other designers so that all designs are compatible and ensure health and safety, both
during the project and beyond
9. all contractors to take account of their knowledge and experience of building designs
2.8 ARCHITECTS
The architect is charge of design and they work hand-in-hand with other professionals such as
civil engineers to deliver qualified design. Other roles performed by an architect might include:
1. Advise the clients, study the client’s needs, prepare, direct and co-ordinate design and to
supervise works executed under a building contract.
2. Give such periodic supervision and inspection as may be necessary to ensure that the
works are being executed in general accordance with the contract; constant supervision
does not form part of his normal duties.
3. Amend and revise drawings when changes are made to the existing architectural design
and additional works are added.
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4. Advising on the need to appoint other professionals to the consultant team, independent
client advisers, specialist designers and specialist contractors.
5. The bidding of the tender and allowing the building contract can be carried out with the
architect’s assistance. This helps the client to choose the correct procurement form. This
way the whole contract procedure is well coordinated.
6. After receiving the tender, the architect carries out a tender analysis report. These results
are compared with the client’s expectations and budget. Preparing the concept design
and detailed design.
7. Advising on the rectification of defects during construction or after the general
completion of construction works.
8. Preparing applications for statutory approvals.
9. Preparing production information.
10. Reviewing designs prepared by others.
11. Acting as contract administrator.
1. Advising on the potential of a site and working out what a client can afford to build, they
carry out feasibility studies.
2. Prepare tender documents, contracts, budgets, bills of quantities and other documentation
3. Presenting detailed information on the cost of particular elements of work on a periodic
basis to enable payment for those works carried out to date. They carry out valuation
works.
4. Dealing with contractual and legal matters.
5. Managing costs to make sure that the initial budget isn’t exceeded. Prepare reports about
projected building costs for clients
6. Arranging staff payments and, at the end of a job, settling the final accounts.
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7. Acting as financial advisors and monitoring progress for the client.
8. track changes to the design and/or construction work and adjust budget projections
accordingly
9. Visit building sites to monitor to progress and to check that the work is to budget
10. Recalculate costs if the design or material changes
11. procure or agree the services of contractors and/or subcontractors who work on the
construction of the project Prepare a statement of final account recording the actual costs
of the project
12. liaise with the client and other construction professionals, such as site managers, project
managers and site engineers
13. Prepare bank reports and offer financial advice to clients.
Structural design engineer performs various roles and responsibilities in a construction project
providing technical details for the activities to be performed at construction site. Structural
engineers analyze, design, plan, and research structural components and structural systems to
achieve design goals and ensure the safety and comfort of users or occupants.
1. Technical delivery of Structural Engineering Design on various types of the projects that
you are assigned of. This can include commercial buildings, offices, mixed-use
development projects, warehouse, and villa to name a few. Even though Structural
Designers has its own specialties, generally you should have no limits at least and know
how to handle any kind of design whether concrete, steel or precast elements.
2. Produced a structural system and developed Finite Element Analysis models, design and
interpret design results with the aid of structural design programs for the assigned project
in view of safety and stability of the structure in accordance with the governing codes. To
know more about structural design software that a structural engineer should know, you
can follow this link.
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3. Optimize designs to meet the needs of the project and clearly defend and explain
approaches to a design team and you should at least know how to perform analyses using
hand calculations if required.
4. A structural design engineer is also responsible for the preparation of a structural design
report. Further details on structural report preparation can be found on this link.
5. Furnished a full structural plan and detailed drawings according to the design results
coordinated with the Architectural and MEP department for authority submission and
approval. This can be done with the help of structural draftsmen, so you should know
also how to manage their team.
6. Discussed the assigned project submitted, with the authority having the jurisdiction and
addressed the comments until successfully get the project approval and building permit.
7. Throughout the course of the above duties, you are also in charge of liaison with the
Clients, Contractors, Sub-Contractors, Governmental Authorities, and other related
authorities and project follow-up and approval. So, expect a lot of coordination meeting
during this journey.
8. Although we have structural engineers available at the site, sometimes we need to visit
sites to address design related issues, inspection of works carried out on site and monitors
quality to ensure that the contractor met the standard of construction with compliance to
approved drawings.
A general contractor, main contractor or prime contractor is responsible for the day-to-day
oversight of a construction site, management of vendors and trades, and the communication of
information to all involved parties throughout the course of a building project. The main
contractor roles can be categorized into:
Based on the project completion date, the project management team make a master schedule for
the project. To complete the project on time as per master schedule, the contractor has a huge
role in planning.
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Responsibilities of A Contractor in Project Planning
1. The contractor should plan ahead all the crucial project development and
implementation details.
2. Identifying and estimating various project issues like the required materials,
equipment, and personal needs.
3. Forecasting any potential changes.
4. Implementing a reliable communication strategy among all involved stakeholders.
5. Highlighting all legal and regulatory issues and requirements.
6. Outlining an effective safety policy.
To complete the project as per specifications and mitigate various issues in the project, a
contractor has a huge role in project monitoring. He normally needs to carry out some key
responsibilities in this field.
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5. Monitoring safety related issues.
6. Roles and Responsibilities of a Contractor in Construction
The contractor also has a role in legal and regulatory issues. Under this role, he has some
responsibilities to make sure the project isn’t violating any legal terms.
1. Making sure the project is in compliance with all the necessary legal and regulatory
issues.
2. Acquiring all the necessary permits before proceeding with the project.
3. Paying or ensuring to pay all the fees and taxes required to complete the project.
As health and safety is a big issue in construction, a contractor also needs to carry out a huge role
in this. He generally needs to carry out following responsibilities in the role.
They rent, buy or sell property for clients. They perform duties, such as study property listings,
interview prospective clients, accompany clients to property site, discuss conditions of sale, draw
up real estate contracts. Includes agents who represent the buyer.
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1. Act as an intermediary in negotiation between buyers and sellers, generally representing
one or the other.
2. Compare a property with similar properties that have recently sold to determine its
competitive market price.
3. Accompany buyers during visits to and inspections of property, advising on the
property’s suitability and value of homes they are visiting.
4. Coordinate property closings, overseeing signing of documents and disbursement of
funds.
5. Contact property owners and advertise services to solicit property sales listing.
6. Arrange for title searches to determine whether the clients have clear property titles.
7. Display commercial, industrial, agricultural, and residential properties to clients and
explain their features.
8. Advise sellers on ways to make their properties more appealing.
9. Appraise properties to determine their market values.
10. Rent or lease properties on behalf of the clients.
Property Manager
They are hired by the property owner when in need of taking care of their properties and usually
come into the project after the project’s handover. They can be hired to collect rent, or
responsible for the operations of the rental property.
1. Responsible for managing rents; such as setting rent, and adjusting rent.
2. Are responsible for managing tenants; may be responsible in the finding and screening of
prospective tenants. They also handle leases, complaints or emergencies, move outs and
deal with evictions.
3. Maintenance and repair roles; are responsible for the physical management of the
property, including regular maintenance and emergency repairs.
4. Have a knowledge of Landlord-Tenant Law; property managers should have an in-depth
knowledge of statewide and national laws regarding proper ways to screen a tenant,
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handle security deposits, terminate a lease, evict a tenant and comply with property
safety standards.
5. Supervising responsibilities; manage other employees and set their salaries and even fire
them; handling the vacant properties.
6. Responsible for managing the budget; they can be responsible for managing the budget
for the building and for maintaining all important records.
7. Responsible for taxes; they assist property owner with understanding how to file taxes
for the investment property and they can also file taxes for the property.
Facility Manager
1. Taking charge of services including clearing, catering, hospitality, security and parking.
2. Ensure that the building functions smoothly throughout its operational life.
3. Frequently involved at the design stage of the project of a project to help avoid future
maintenance problems.
4. Liaise closely with the client, providing a fully managed, directly delivered customer
service center supported by market leading the IT software.
5. Providing an organization with a strategic and calculated management system.
6. Deliver and manage a comprehensive range of maintenance and support services for
organizations within both the private and public sectors.
The role of clerk of works is primarily to represent the interests of the client under the directions
in regard to ensuring that the quality of both materials and workmanship are in accordance with
the design information such as specification and engineering drawings. Other duties include:
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1. Carry out a thorough study of the drawings and specifications. He or she will check for
errors and discrepancies in the drawings and specifications and report to the Architect.
2. Carry out a thoroughly inspection of materials to be used in the works – e.g. cement
specified and storage of the same; steel – type and size, Aggregates if its ballast, grading
and cleanliness, sand – free from silt etc.-
3. Carry out a thorough inspection of workmanship – Skilled labour force and
knowledgeable and experienced site agent and foremen are key to good and acceptable
workmanship. The Clerk of Works should be able to detect workmanship and materials
that do not conform to the contract standards. Please note that details of specifics in
workmanship are a study for another day.
4. Ensure that proper setting out has been done. Levels in relationship to agreed datum
points are correct etc.
5. Ensure that Health and Safety regulations are observed on site. e.g. adequate and clean
site toilets, bathrooms, safe & clean drinking water, dust masks for those handling
cement, chutes for dropping down debris from heights, site cleanliness, barrier tapes to
define around excavated areas, warning signs, safety belts for those working at great
heights, Safety gear for workers etc.
6. The clerk of works should inform the Lead Consultant/Architect of problems arising and
decision required.
7. The clerk of works should confirm oral directions to contractor in writing with a copy to
Lead Consultant/ Architect
8. The clerk of works must ensure that the Contractor fully understands the drawings.
9. Carry out Detailed reporting and recording – the Clerk of works should keep the
Consultants, and Client fully informed on a regular basis. They should inform the lead
consultant on decisions required. The Clerk of works records must be very accurate – the
Consultants heavily rely on such records. E.g. measurements of works to be covered. The
Clerk of Works will also keep a record of the following: Labour force on site, Weather
conditions, Plant and machinery on site, Visitors to site, Drawings received, Deliveries of
materials, Instructions issued, Inspections by consultants, Details of significant events.
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3.4 CIVIL ENGINEER
The civil engineer on site normally manages and supervises site structural work aspects to ensure
that everything is in compliance with the required or approved drawings in line with construction
standards and safety. Other duties and responsibilities are:
1. Managed the structural supervision and implementation of the site from the start of
mobilization to project hand over.
2. Review and approval of the subcontractor or contractor’s materials, documents and shop
drawings submittals. This can include method statements, calculations, pre-qualification
documents, etc.
3. A review of the proposed structural engineering changes received from the contractors
and advises the Resident Engineer of any potential issues.
4. Addressing RFI’s or request for information related to structural engineering raised by
the contractor about the project.
5. Responsible for the submission of Progress reports or Periodical Inspection Reports for
the projects involved. The civil engineer may also require conducting or support periodic
inspections if the structural inspector is not around to determine if structural works have
been done in accordance with contract specifications.
6. The civil engineer may be required to witness tests, such as soil compaction, moisture
content, aggregation, graduation, concrete slumps, air entrainment, concrete compression,
lines, and grades survey, bolt torques, and concrete coring and can call for additional
testing if necessary.
7. Civil engineers are responsible for making instruction, project follow-up on the
contractor’s tasks and perform another structural site engineering role as may be deemed
necessary.
Design Program
1. Client brief
It is one of the most important stage as the client gives his expectations to the project manager of
what he desired to construct on the available piece of land.
2. Feasibility study
It is the compressive study of the proposed project where past and similar projects are referenced
and cost estimations are made using various methods for example payback period
3. Appointment of consultants
With the client’s approval the project manager appoints the best skilled professionals to aid in
the carrying out of works of the project.
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4. Preliminary design
Preliminary Design means the preliminary flow diagrams, general arrangement drawings, and
Equipment sizing as described in the Design Contract. Preliminary Design means the submission
of Contractor's Documents which comprise the initial stage of the design phase.
5. Scheme design
Scheme Design stage will generally be used for Planning Submission Stage. The scheme design
will provide a developed stage of design that coordinates other design disciplines, such as
Structural, Civils and Services to such a level to enable Contractor Costs to be obtained
6. Statutory approvals
These approvals include: county government approvals, NEMA approvals and project
registration by National construction Authority (NCA)
7. Working drawings
A working drawing is a drawing or blueprint based on explanations. It is completed with a
thorough plan and views (details, notes, and dimensions) to ensure the product construction or
replication without any additional information.
8. Prequalification
It is the information gathering and assessment process that determines a contractor's capability,
capacity, resources, management processes, and performance.
9. Bill of quantities
It is the document prepared by a cost consultant (often a quantity surveyor) that provides project-
specific measured quantities of the items identified by drawings and specifications in the tender
documentation for construction works
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CONCLUSION AND RECOMMENDATION
Team building is vital to the successful completion of any projects as it has numerous benefits
such as boosting team members’ morale and allow effective flow of communication. The project
manager for the construction of the rental apartments owned by The Technical University of
Kenya will emphasize on team building to ensure that there will be minimum interruptions
during the execution of the project.
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