Business Awareness Training

BA gather the information from business unit and collaborated toward the documentation.

->A bridge between the stakeholder requesting the solution and the delivery the solution.

Imp quality

1)Curiosity->

2)Patient->

3)Analytical Skill->

4)business & industry knowledge->

5)communication skills->

->In solution design process BA creates the PDD(Process Design Document) it imp as it transfer the
knowledge fromuser group to the developer.

Aim & approach

High complexity project _>Development Time is 4-6 week

Medium complexity project ->3-4 week Development

Low complexity project required->1-2 week Development

Factory driving automation potential

Process type

1)Manual & repetative- >a process perform by user and most of the process steps are same for all
cases

2)semi automated->

3)automated->

4)manual but not reparative->a process which is performed by user and process step for each case

Will not the same.

Standard input

1)input are standard->it means content not change.

2)inputare not standard->input is changes means input pattern is not fix.

Complexity also depend on unknown exception and scenario
There are two types of excepton

1)business exceptation->it caused by business logic implemented by robot.

2)application exception
Role Of BA In testing phase
 What are the process metrics that indicate the advantages of RPA implementation?

 Decreased ROI comparing with other automations

 AnsDecrease in the Error Rate Indicator on overall process which indicates an improvement
in the process quality
 Ans Decrease in the Average Handling Time and the Cycle Time
 Decreased Productivity rate
Score: 10

5)
Which of the actions below can be applied on the existing requirements if a change occurs?

 Change
 Keep
 Remove
 Add

What is the main scope of RPA testing?

 The output of the robot which is usually the existing output of the automated process
 Which of the factors below influence the complexity of a process proposed for RPA?
 The number of variations and the exception rate
 The input type: standard or non-standard, structured or unstructured
 The number of applications and number of screens
 Citrix/ VDI/ Remote desktops (Select All)

What are the advantages of using the Traceability Matrix?

 Ans It provides the ability to map all the requirements and deliverables to prevent them from
being omitted later
 It takes very little time to use it
 Ans It helps in maintaining a versioning of the business requirements, easing the
identification of all the tasks affected by the change
 Ans It provides the ability to trace the overall progress, from the Business requirements to the
test cases and the Go-live materials: Procedures, User manuals, etc.

Which of the below are the ways turning unstructured or non-standard inputs to structured,
standard ones?(Ctrl+A)
 Templatizing the information (different geographical business units using different templates
to send the same information to be processed by a back office department; the solution would be to
create a unique template for all business units)
 Converting non-digital inputs (paper documents) into digital ones with the help of OCR
 Translating voice discussions into a template form, with the request details

What are the process metrics that indicate the advantages of RPA implementation?
 Decreased Productivity rate
 Decreased ROI comparing with other automations
 Ans Decrease in the Error Rate Indicator on overall process which indicates an improvement
in the process quality
 Ans Decrease in the Average Handling Time and the Cycle Time

)
How can you split a process to better describe it?

 You can split any part of a process, regardless of the other parts
 Ans In sub-processes per applications used
 Ans In Input, Process, Output
 Which of the input classifications below is structured?
 Ans 1 predefined report in Excel file format
 Requests sent by email in the content section in different forms
 Ans An application screen containing 25 fields
 A request form contained in a Word document that clients adapt to their own needs

What is the purpose of filling in the Process Definition Document?(Select All)

 To hand over the document to the developer
 To validate the content with the Process and the Business owners and the other involved
stakeholders
 To prove that performed development is in accordance with the given requirements

How is an RPA process prioritized?(Select All)

 By measuring the Process Complexity from RPA implementation perspective
 By measuring the potential FTE savings
 By taking into consideration other business factors, such as compliance, increase of volumes
of activity on some areas

Which of the system and business exceptions below are classified correctly?
 Ans System exception: the application stops responding
 System exception: the mandatory details in a request form sent by a client are missing
 Ans Business exception: the invoice is not attached to an email that triggers the robot for
invoice processing

Which of the options below are prerequisites of the testing phase?

 Test environment ready
 Ans Dependencies on other projects related to test environment and test data used
 Ans Test scenarios to cover for all the business use-cases, all the exceptions and business
rules
 Ans Test data prepared for all test scenarios

Which of the input classifications below is structured?

 A request form contained in a Word document that clients adapt to their own needs
 Requests sent by email in the content section in different forms
 Ans 1 predefined report in Excel file format
 Ans An application screen containing 25 fields

)
What is the purpose of filling in the Process Definition Document?

 Ans To hand over the document to the developer

 Ans validate the content with the Process and the Business owners and the other involved
stakeholders
 Ans To prove that performed development is in accordance with the given requirements

How is an RPA process prioritized?(Select all)

 By taking into consideration other business factors, such as compliance, increase of volumes
of activity on some areas
 By measuring the Process Complexity from RPA implementation perspective
 By measuring the potential FTE savings
Score: 10

Which of the below are the ways turning unstructured or non-standard inputs to structured,
standard ones?(All)
 Translating voice discussions into a template form, with the request details
 Templatizing the information (different geographical business units using different templates
to send the same information to be processed by a back office department; the solution would be to
create a unique template for all business units)
 Converting non-digital inputs (paper documents) into digital ones with the help of OCR

What is the role of a Business Analyst throughout the RPA journey?

 Prepare RPA: Inventory of the Processes, Opportunity assessment
 Solution design: Prepare Process Definition Document, Prepare Test Scenarios

What are the possible reasons for deciding to automate only a part of a process using the RPA
technology?
 ans The other parts the process involve human input, due to the rule complexity and the
human knowledge involved
 The necessary input for the robot is unstructured and non-standard or involves handwritten
papers
 Ans By eliminating part of the process where effort estimation is smaller then benefits
( qualitative and quantitative)
 Ans Some activities are liable to change in the next 3 to 6 months

)
What are the possible reasons for deciding to automate only a part of a process using the RPA
technology?

 By eliminating part of the process where effort estimation is smaller then benefits ( qualitative
and quantitative)
 Ans Some activities are liable to change in the next 3 to 6 months
 Ans The other parts the process involve human input, due to the rule complexity and the
human knowledge involved
 Ans The necessary input for the robot is unstructured and non-standard or involves
handwritten papers

Which of the options below are prerequisites of the testing phase?(select All)

 Test scenarios to cover for all the business use-cases, all the exceptions and business rules
 Dependencies on other projects related to test environment and test data used
 Test data prepared for all test scenarios
 Test environment ready

Which of the input classifications below is structured?

 Ans 1 predefined report in Excel file format

 A request form contained in a Word document that clients adapt to their own needs
 Requests sent by email in the content section in different forms
 Ans An application screen containing 2screenshots

Which of the below are the ways turning unstructured or non-standard inputs to structured,
standard ones?(Select All)

 Converting non-digital inputs (paper documents) into digital ones with the help of OCR
 Templatizing the information (different geographical business units using different templates
to send the same information to be processed by a back office department; the solution would be
to create a unique template for all business units)
 Translating voice discussions into a template form, with the request details

)
Which of the input below are standard?

 40 types of invoices in the form of readable PDF files

 Ans An application screen containing 25 fields
 Ans An application screen containing 5 fields
 Ans A predefined report in Excel file format

What is the role of a Business Analyst during the Go-Live preparation phase in the RPA
journey?(select All)

 Delivering Trainings along with the SMEs that are already involved in testing
 Providing support in updating the existing procedures
 Providing User Manuals of the RPA process
 Handover all the documents produced and updated throughout all the project phases