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  • CHECK-OUT PROCESS (Script)

    Uploaded by

    Crismaryl Joy Regidor Magallano
    201 views3 pages
    The guest checks out of Room 301. The bellman assists with luggage and calls a taxi. At the front desk, the receptionist prepares the bill and settles payment. The total is 7,850 pesos but the guest pays with a fake 500 peso bill. He provides a valid form of payment instead. The bellman wishes the guest a good day as he leaves in the taxi with his luggage in the back.

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    CHECK-OUT PROCESS (script)

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    The guest checks out of Room 301. The bellman assists with luggage and calls a taxi. At the front desk, the receptionist prepares the bill and settles payment. The total is 7,850 pesos but the guest pays with a fake 500 peso bill. He provides a valid form of payment instead. The bellman wishes the guest a good day as he leaves in the taxi with his luggage in the back.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    201 views3 pages

    CHECK-OUT PROCESS (Script)

    Uploaded by

    Crismaryl Joy Regidor Magallano
    The guest checks out of Room 301. The bellman assists with luggage and calls a taxi. At the front desk, the receptionist prepares the bill and settles payment. The total is 7,850 pesos but the guest pays with a fake 500 peso bill. He provides a valid form of payment instead. The bellman wishes the guest a good day as he leaves in the taxi with his luggage in the back.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 3

    CHECK-

    OUT
    #1:

    (
    Tel
    ephoner
    ingi
    ng.
    ..
    )

    Frontdesk:Goodaf
    ter
    noon,
    Frontof
    fi
    ceDepar
    tment
    ,Thi
    sisJoyspeaki
    ng.HowmayIhel
    p
    you?

    Guest
    :Iwantt
    ocheckoutnow.

    Fr
    ontdesk:Okaysi
    r,MayIhav
    eyournameandr
    oom numberpl
    ease?

    Guest
    :I'
    am Mr
    .Lugonf
    rom r
    oom 301.

    Frontdesk:Okaysi
    r,Juswai
    tforaf
    ewmi
    nut
    es,
    thebel
    lmanwi
    llbet
    her
    etoassi
    sty
    ouwi
    th
    yourluggage.

    Guest
    :Okay
    ,thanky
    ou.

    #2:

    (
    cal
    ingt
    hehousekeepi
    ngdepar
    tment
    ..
    .)

    Recepti
    oni
    st:Goodafter
    noonhousekeepi
    ngdepart
    ment
    ,Mr
    .Padi
    ll
    aofr
    oom 301woul
    dli
    ke
    tocheckoutnow.Pleasecheckhi
    sroom,thanky
    ou.

    (
    cal
    li
    ngt
    hebel
    lser
    vice.
    ..
    )

    Recept
    ioni
    st:Goodaft
    ernoonbellser
    vice,
    Mr .Padi
    ll
    aofr
    oom 301woul
    dli
    ket
    ocheckoutnow.
    Pl
    easeassisthi
    m wit
    hhisluggage,Thankyou.

    #3:

    Af
    teraf
    ewmi
    nut
    es~

    Bel
    lman:(
    knockt
    hedoor3t
    imes)Bel
    lser
    vice!

    Guest
    :(opent
    hedoor
    )

    Bel
    lman:Goodmor
    ningsi
    r,I
    '
    vecomeher
    etoassi
    sty
    ouwi
    thy
    ourl
    uggage.Howmanyl
    uggage
    doyouhavesir
    ?

    Guest
    :Ihav
    eonl
    y1l
    uggage.

    Bel
    lman:Okaysi
    r,Ar
    eyour
    eadyt
    ocheckoutnow?

    Guest
    :Yes.
    (
    whengoi
    ngt
    otheel
    evat
    or,
    askt
    heguestabouthi
    shot
    elexper
    ience)

    Bel
    lman:Okaysi
    r,wear
    eher
    eatt
    hef
    rontdesk.

    CHECK-
    OUT

    #4:

    (RECEPTI
    ONAREA)

    Recept
    ioni
    st:Goodmor
    ningsi
    r,HowcanIhel
    pyou?

    Guest
    :Goodmor
    ning,
    I'
    am Mr
    .Lugonf
    rom r
    oom 301andI
    '
    m checki
    ngout
    .

    Recept
    ioni
    st:MayIhav
    eyourv
    incar
    dsi
    r?

    Guest
    :Sur
    e,her
    e.

    Recepti
    oni
    st:Okaysi
    r,Pl
    easewai
    tforawhi
    le,
    Iwi
    llcheckt
    hecomput
    ersy
    stem andpr
    epar
    e
    yourtot
    albi
    ll
    .

    Guest
    :Okay
    .

    Recept
    ioni
    st:Mr
    .Lugon,
    her
    e'sy
    ourbi
    ll
    .

    (
    expl
    aint
    hebi
    ll
    )

    Yoursui
    ter
    oom char
    gesar
    e:

    •
    room ser
    vice-2,
    500

    •
    laundr
    y-3,
    700

    •
    minibar-1,
    650

    Si
    ncey
    ou'
    vepai
    dyourt
    otalaccomodat
    ion,
    yourbal
    ancei
    s7,
    850.

    Guest
    :Okay
    .

    Recept
    ioni
    st:Howwi
    llt
    hebi
    llbeset
    tl
    edsi
    r?I
    sitacashorcr
    edi
    tcar
    d?

    (i
    fcash,countthemoneyf
    ir
    standment
    ionhowmuchy
    our
    ecei
    ved.I
    fCr
    edi
    tcar
    d,askf
    ora
    val
    idIDandCr edi
    tcar
    d)

    (
    Recei
    vi
    ngaf
    akebi
    ll
    )

    Recept
    ioni
    st:Si
    r,Iwoul
    dLi
    ket
    oinf
    ormy
    out
    haty
    our500pesobi
    lli
    sfake.Doy
    ouhav
    eot
    her
    bi
    ll
    ?

    Guest
    :yes.
    Recept
    ioni
    st:OkayMr
    .Lugon,
    youar
    enowset
    tl
    ed.Thanky
    ouf
    orchoosi
    ngourhot
    el.Hopet
    o
    seeyouagain.

    Guest
    :Thanky
    ou.

    #5:

    (
    goi
    ngout
    )

    Bell
    man:Goodmor
    ningsi
    r.I
    m her
    etoassi
    sty
    ouwi
    thy
    ourl
    uggage.Doy
    ouwantmet
    ocal
    lfor
    ataxisi
    r?

    Guest
    :Yes,
    please.

    (
    Taxiar
    ri
    val
    ..
    .)

    Bel
    lman:Si
    r,wher
    edoy
    ouwantmet
    oputy
    ourl
    uggage?i
    sitatt
    hebackori
    nfr
    ont
    ?

    Guest
    :att
    heback.

    Bel
    lman:okaysi
    r,t
    hanky
    ouf
    orst
    ayi
    ngi
    nourhot
    el.Godbl
    essy
    ou.

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