Je Gumersell

(613) 929 0959 | gumersell15@gmail.com | Kingston, ON

SUMMARY OF QUALIFICATIONS
o Energe c, physically t, reliable, organized, self-star ng and client sensi ve individual
o Outstanding materials handling, landscaping and general manual/mechanical ability combined with
proven food handling, customer/client support, problem solving and organiza onal skills
o Established ability to take on mul ple tasks, workplace priori es and work within me lines, guide lines
and standards - e ec ve in team, unsupervised and leadership roles
o Employment, placement and volunteer background in landscaping, general construc on, food handling
and customer service environments
o Ready to face new challenges – always willing to acquire new skills/training on-the-job
o Available immediately - clean license and reliable personal transporta on
EMPLOYMENT HISTORY
CUSTOMER SERVICE & COMMUNITY OUTREACH
o Conducted crisis interven on by providing individual counseling and recommending alternate
o Analyzed client need by performing verbal and sta s cal assessment for individuals in the community
o Established good communica on with neighborhood groups and resolved all issues.
o Enthusias c service provider, consistently striving to exceed the customers’ expecta ons
o Pa ent and a en ve taking the me to truly understand what the customer wants
o Greeted guests with a smile and in a warm manner to create a welcoming atmosphere
Delivery Driver 2018 - 2020
Skip the Dishes | Kingston, ON

o Planned and follow the most e cient routes for delivering goods.
o Sorted items to be delivered according to the delivery route.
o Received mul ple reviews acknowledging my level of dedica on to excellent customer service
o Listened to, responded to and/or reported any customer service complaints
Front of House 2016 – 2018
Golden Rooster | Calgary, Alberta
o Managed both the front and back of the house.
o Ensured high food quality according to restaurant standards and provided 100% customer sa sfac on.
Landscaper/Crew Supervisor/Es mator 1998 to 2017
Tom's Landscaping | Kingston, Ontario
o Assessed poten al work contracts - quo ng/nego a ng price and condi ons
o training/scheduling/supervising work crews (up to 10 workers) on various residen al and commercial
contracts
o Performed all related hands-on tasks - building decks, pa os, retaining walls - forming/pouring cement -
installing slabs and interlocking brick for drives and walkways
o Built stone walls and pa os - maintaining grounds, gardens, shrubs and trees - pruning and removing
leaves, cu ngs and debris
o Operated all related hand, power, air, driving and sta onary tools and equipment
Installer/Equipment Operator 2007
Interprovincial Insula on | Kingston, Ontario
o Operated and maintained the insula on spraying equipment
o Removed old insula on and making installa on prepara ons
o Installed spray insula on, vapor barriers, reproo ng etc.
o Loaded and unloaded materials and equipment - performing related site clean-up du es

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 Je Gumersell
(613) 929 0959 | gumersell15@gmail.com | Kingston, ON
Line Cook 2005 - 2006
East Side Mario's Kingston, Ontario
⑥ preparing and cooking full menu items - preparing/opening the service line for daily service - unloading/
storing produce and monitoring freshness and presenta on of stock

Other Employment, Community and Personal Par cipa on

♦ Kitchen Assistant (coopera ve placement) - Grizzly Grill - Kingston, Ontario - 6 week placement
assis ng cooking sta and performing all related kitchen du es
EDUCATION, TRAINING AND CERTIFICATIONS
2006 - Ontario Secondary School Diploma (includes Culinary Arts Courses) - Q.E.C.V.I. - Kingston, Ontario,
WHMIS, Fall Arrest - Cer cate Programs: Landscaping Equipment Opera on, Personnel Supervision, Invoicing,
Es ma ng, Installa ons/Repair, Job Site Safety, brick/block laying - On-the Job Training

References Available Upon Request

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