Professional Documents
Culture Documents
Chapter Four Strategy Capacity Planning For Products and Services
Chapter Four Strategy Capacity Planning For Products and Services
1. Why capacity planning and decisions are important in operation and service management?
Explain.
2. What are the different types of capacity? How each capacity differs from each other?
Explain with the help of suitable examples.
3. What are the key determinants of effective capacity? Explain with suitable examples.
4. Why is capacity planning one of the most critical decisions a manager has to make?
Explain with the help of suitable examples.
5. How capacity planning can be developed? Explain with the help of suitable examples in
manufacturing sectors.
6. Why is capacity planning for services more challenging than it is for goods production?
Explain.
9. What are the different types of layout? Why is it significant in operation and service
management? Explain.
Bottleneck operation
Constraint management
Waiting lines
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