A study of Qwality of work life at IOCL

By:

Saket Nivasan
(MBA 4543/09)
Department of Management
Birla Institute of Technology
Noida Campus

BIRLA INSTITUTE OF TECHNOLOGY

(Deemed University U/S 3 of UGC Act 1956)

MESRA -835 215 RANCHI, JHARKHAND

DECLARATION CERTIFICATE
This is to certify that the project presented in the project entitled “A study of
Qwality of work life at IOCL” in partial fulfillment of the requirement for the
award of degree of MASTERS IN BUSINESS ADMINISTATION, in BIRLA
INSTITUTE OF TECHNOLOGY, MESRA, RANCHI, is an authenticated
work.

To the best of my knowledge, the content of this project does not form a basis
for the award of any previous degree to any one else.

Mr.Munish Makkad

Date

CERTIFICATE OF APPROVAL
The foregoing project entitled “A study of Qwality of work life at IOCL” is
hereby approved as a creditable study of the research topic and has been
presented in satisfactory manner to warrant its acceptance as prerequisite to the
degree for which it has been submitted.

It is understood that by this approval, the undersigned do not necessarily endorse

any conclusion drawn or opinion expressed therein, but approve the project for
the purpose for which it has been submitted.

Ms Meenakshi Sharma Dr. S L Gupta

Co-ordinator MBA Academic Co-ordinator

Director

BIT Noida
 ACKNOWLEDGEMENT

“Freedom consists not in refusing to recognize anything above us, but in respecting something which
is above us; for by respecting it, we raise ourselves to it, and, by our very acknowledgment, prove
that we bear within ourselves what is higher, and are worthy to be on a level with it ”.

This project is an outcome of the colossal support and encouragement provided by a number
of people. I take this opportunity to express my deepest gratitude to all the persons who have
been instrumental in successful completion of this project.

This project would not have been possible without the significant contributions made by my
Project Mentor Mr.Munish makkad, through her constructive positive criticism.

Saket Nivasan

(MBA 4543/09)
 TABLE OF CONTENTS

TOPIC PAGE NO

CHAPTER-1 INTRODUCTION
1.1 Introduction of the study
1.2 Company Profile
CHAPTER-2 LITERATURE REVIEW
CHAPTER-3 OBJECTIVES & RESEARCH METHODOLOGY
3.1 Objectives of the study
3.2 Research Design
3.3 Sampling Framework
CHAPTER-4 DATA ANALYSIS & INTERPRETATIONS
CHAPTER-5 FINDINGS OF THE STUDY
CHAPTER-6 CONCLUSION & RECOMMENDATION
6.1 Recommendations
6.2 Conclusion
6.3 Limitations of the study
BIBLIOGRAPHY
Annexure
1.Qustionnaire
2. List of Respondents
3.Synopsis