SUMMARY

Professional Summary Expertise Domains

 A forward thinking, capable and committed Sr. Business Analyst
 Extensive experience in all phases of SDLC & STLC Lifecycles  Retail Banking (Mortgage Loans)
 Strong technical and business knowledge and working exposure of Retail  Identity & Access Management
Banking, Cards & Payments and Collections & Fraud Domains  Payments
 Strong technical and business knowledge of P&C Insurance and Personal  Property & Casualty Insurance
Insurance lifecycle (INS 24Certified)  Corporate/Transactional Banking
 Strong working exposure to American P&C Insurance products developed on  Collections & Fraud
Guidewire. (GW Claim Centre, GW Policy Centre) and PRISM, Policy Admin &  Personal Insurance
Co-Exists systems.
 Strong technical and business knowledge of South African Retail Banking Certifications
products
 INS 24 – Segment A, B & C
 3.5 years of Onsite experience at
 CSM – Certified Scrum Master
 Comprehensive working experience of End to End Insurance Lifecycle, Retail  ISTQB – Foundation
Banking Products lifecycle, Financials testing, Payment system, collection
system, Fraud system, Reserves, Recovery, Assignment Rules, and AEC rules, Tools/Products
Filenet, Splunk Logs.
 Working experience with both testing methodologies Agile and Waterfall  HP Quality Centre 11.52 (ALM)
.Knowledge of DevOps methodology.  VSTS
 SQL Developer
 Mainframes
Employment
 SWIFT Inbound & Outbound
 JIRA
 MS Office (Word, Excel, PowerPoint)
Personal Summary  Guidewire Claim Centre
 Guidewire Policy Centre
 Successfully lead a team by Organizing, Planning and Prioritizing the work to  Agency Management System
meet both Operational and Project deadlines.
 Committed team player with Analytical and Solution driven approach Operating Systems
towards Problem Solving.
 Windows XP/7/10
 Strong Interpersonal & Communication Skills- Written and Verbal.  IOS

Achievements/Award(s)

 Received many spot awards and client

appreciations for performing well in
project.

Projects Summary:

Working as Sr. Business Analyst under Cards & Payment Domain in multiple projects –in zzz Bank. Project Cross-border Remittances, Project
SWIFT on App, Project Mobile Wallet. Worked on multiple business critical initiatives related to Swift Payments, Transactional Banking, Billing
& Pricing system. Working on IAM functionality for 2 products.

Role: Senior Business Analyst (Transactional Banking & Payments)

 Requirements Gathering, Process Flow diagrams

 Arranging JADD Sessions, Daily touch base with Stakeholders
 BRD/FRD/Use Cases preparation, Impact Analysis
  Requirements Walkthrough/ Preparing RTM
 Assistance in finalizing Risk Based Testing Approach
 Managing Defect Triage
 User Acceptance Testing (Collections, SWIFT Payments, Mobile App)
 Efforts Estimation and presentation to client

Tools: ALM 11.52, SWIFT, ABSA Mobile App, BAPS, CBP, BDP, AOL, FBSS, ACSS

Worked as Sr. Business Analyst under P&C Insurance domain in 2 different projects - MunichRe Guidewire AMClaims testing and WAS to
TOMCAT Server Migration project. Worked on multiple business critical tickets related to financials integrations and legal integration
functionalities.

Role: Senior Business Analyst (Property & Casualty Insurance Products)

 Requirements Gathering, Process Flow diagrams

 Arranging JADD Sessions, Daily touch base with Stakeholders
 BRD/FRD/Use Cases preparation, Impact Analysis
 Requirements Walkthrough
 Test scenario /Test Data/Test Cases Review
 Preparing and maintaining Requirement Traceability Matrix
 Assistance in finalizing Risk Based Testing Approach
 Managing Defect Triage
 User Acceptance Testing
 Efforts Estimation and presentation to client

Tools: VSTS, SOAP UI, GW Claim Centre, GW Policy Centre, PRISM, Policy Admin, MS Office

3. Project 2

Worked as Sr. Business Analyst/Test Analyst + OSCO under RBB & WIMI area in ABSA Barclays project. Worked on multiple new initiatives and
enhancements for different RBB products. Few of the major changes worked and delivered successfully are: - Project National Credit Act,
Project Fraud Transactions system update, New Sales Processes, Flexible Debit Orders, and Service Fees on Secondary accounts.

Role: Senior Business Analyst (Retail banking products - Onshore, L&T InfoTech)

 Worked as Onsite Co-ordinator for offshore team for 2.5 years

 Requirements Gathering, Process Flow diagrams
 Arranging JADD Sessions, Daily touch base with Stakeholders
 BRD/FRD/Use Cases preparation, Impact Analysis
 Requirements Walkthrough
 Preparing and maintaining Requirement Traceability Matrix
 Transactions Monitoring for Fraud transactions using Falcon System
 Risk Based Testing Approach, Managing Defect Triage, User Acceptance Testing
 Efforts Estimation and presentation to client

Tools: ALM 11.52, Falcon, Microsoft Office, FBSS, EOML, PPHL, ACSS, MLS, Lead System, DocQ

4. Project 3

In USA, Insurance companies had been advised by Govt. to follow ICD 10 standards instead of the older limited ICD 9 codes. In this project, all
the DB2 tables having diagnosis codes and procedure codes coming under ICD 9 were modified and existing columns were replaced by new
columns related to ICD 10 codes.

Role: Business Analyst (Personal Insurance products)

 Requirements Gathering, Process Flow diagrams

 BRD/FRD/Use Cases preparation, Impact Analysis
 Requirements Walkthrough
 Test scenario /Test Data/Test Cases Review
 User Acceptance Testing
Tools: ALM 11.52, Microsoft Office, FBSS, EOML, PPHL, ACSS, MLS

5. Project 4 at

UNITRAX is a transfer agency, fund administration, and asset management record keeping application owned by FSTI (Financial Services
Technologies Limited) subsidiary of Citi Bank Canada.

Role: Business Analyst (Investment Banking products)

 Requirements Understanding
 Requirements Walkthrough
 Test scenario creation/Test Data preparation/Test Cases writing
 System Integration Testing

Tools: Unitrax, SVN, Aldon, HP QC 11.0, Microsoft Office