Doc. No.: OP-SD-04A Eff.

Date: 01 Sep 20XX Reviewed & Approved by: GM

Doc. Owner: Operation
Bestfood Quality Management System - Risk Register - Risk Criteria Mgr
Rev: 0 Approval Date: 30 Aug 20XX
Page 1 of 1

A. Consequence
Risk (Negative Consequence) Opportunity (Positve Consequence)
Conformance Return on
Performance Fulfilment of Objectives Shareholder Value Best Practices
to compliance obligations investment
Minimal (no customer complaint) or no No perceive change to No perceived value for
Very Low 1 No negative trend <5% below target Potential <5% ROI
impact company value improvement

Pursuing the opportunity will

Moderate impact (noticeable effect, Indicators with negative trend < those Slight increase in
Low 2 5-10% below target Potential 5-10% ROI slightly improve good
minor customer complaint) with positive trend company value
governance

Pursuing the opportunity will

Moderate impact (customer complaint Indicators with negative trend = those Considerable increase in
Medium 3 11-20% below target Potential 11-20% ROI considerably improve good
resulting in claim), alternative available with positive trend company value
governance

Major impact (catastrophic, recall, Pursuing the opportunity will

Indicators with negative trend > those High Increase in company
High 4 fatality, legal action, costly 21-30% below target Potential 21-30% ROI highly improve good
with positive trend value
compensation), alternatives available governance

Pursuing the opportunity will

Major impact (catastrophic, recall,
Very high Increase in greatly improve good
Very High 5 fatality, legal action, costly Consistently all indicators negative trend > 30% below target Potential >30% ROI
company value governance essential for
compensation), no alternatives available
sustainability

B. Likelihood
Risk Opportunity
Rare 1 Not known to happen, proven or completely mitigated by existing procedure Minimal chance of success within next 12-24 months
Low 2 Very low likelihood of happening, less than 1/year, demonstated or well mitigated by existing procedure 0-25% chance of success within next 12-24 months
Medium 3 Known to happen, may happen up to 1x/quarter, partially demonstrated or mitigated by existing procedure 50-75% chance of success within next 12-24 months
High 4 Highly likely to happen, may happen more than 1x/quarter, analytically demonstrated possible mitigate procedure 50-75% chance of success within next 12-24 months
Very High 5 Very likely to happen, may happen more than 1x/month, speculative with no mitigation procedure >75% chance of success within next 12-24 months

C. Risk/Opportunity Grading
Consequence
CxL
Grade
VL (1) L (2) M (3) H (4) VH (5) Number Action on Risk/Opportunity Significance
Priority action, project to be initiated within the next 3 months,
A (15-20)
R (1) E(1) E (2) E (3) D (4) D (5) budget to be approved Significant
Action be second priroty in the absence of Grade A risk action, Risk/Opportunity
B (10-12)
L (2) E (2) D (4) D (6) C (8) B (10) project initiation within next 6 months
Action to be done if there is available resources,
Likelihood M (3) E (3) D (6) C (9) B (12) A (15) C (8-9)
or when no higher Risk Grade exist
Non-Significant
D (4-6) To be noted, no action is needed Risk/Opportunity
H (4) D (4) C (8) B (12) A (16) A (20)
VH (5) D (5) B (10) A (15) A (20) A (25) E (1-3) To be noted, no action is needed

533943935.xls 1 of 5
 Eff. Date: 01 Sep Reviewed & Approved
Doc. No.: OP-SD-04B
20XX by: GM
Bestfood Quality Management System - Risk Register Doc. Owner: Operation Mgr Rev: 0
Approval Date: 30 Aug
20XX
Refer page number at the footer

1. Identify and analyse risk/opportunity affecting the intended output of the management system
2. Actions include avoding risks, taking risk to pursue an opportunity, eliminating risk source, changing likelihood or consequence, sharing risk, retaining risk by informed decision.
Process Owner : Operation Manager
Team Members : Quality Team Status

Significant? Y/N
Consequence

Risk Grading
Likelihood

Risk
Related Internal/ Actual

Verified
Shelved
Risk Description Related Planned Date

Open
External Issues R/O Consequence Action Process Resp
Date
Completion Results
No of Risk/Opportunity document Closed
or Requirements Date
C L CL
1.1 Politics & Legal Political situation of R Supply disruption 4 3 12 B Y To have at least two Purchasing P10 Supplier Shelly 01/12/20XX
country of origin may alternative supplies Management
affect availability of from different
supply continent

2.1 Customer Payment not R Payment not 4 3 12 B Y Set credit limit to Business P07 Customer Siti 01/10/20XX
received after received after minimise exposure Order
delivery due to credit delivery due to Processing
terms credit terms
2.2 Customer Customer reject old R Inventory write off 3 3 9 C N Specify on delivery Business P12 Product Siti 01/10/20XX
stock close to expiry and cost instructions to Receiving,
implication warehouse if there is Storage,
restriction on product Repacking &
age Delivery
3.1 Supplier Suppliers certification O Increase sales and 3 2 6 D N New suppliers must Purchasing P10 Supplier Shelly 01/12/20XX
to GFSI (Global Food customer base be certified to GFSI Management
Safety Initiative) standard
standards
3.2 Supplier Traceability & Recall R Loss of traceability 5 2 10 B Y Establish recall and QA P15 Product Lim JK 01/12/20XX
Channel traceability exercise Recall
programme with each
supplier on annual
basis
3.3 Supplier Product age on R Narrow window to 4 3 12 B Y Set product age Purchasing P10 Supplier Shelly 01/12/20XX
receipt distribute product requirements in Management
purchase order
3.4 Supplier Not in time to replace R Not meeting 4 3 12 B Y To establish minimum Purchasing P11 Shelly 01/12/20XX
depleted stock customer on-time stock level to trigger Purchasing
delivery, loss of purchase based on Control
sales customer forecast

533943935.xls Page 2 of 5
 Eff. Date: 01 Sep Reviewed & Approved
Doc. No.: OP-SD-04B
20XX by: GM
Bestfood Quality Management System - Risk Register Doc. Owner: Operation Mgr Rev: 0
Approval Date: 30 Aug
20XX
Refer page number at the footer

1. Identify and analyse risk/opportunity affecting the intended output of the management system
2. Actions include avoding risks, taking risk to pursue an opportunity, eliminating risk source, changing likelihood or consequence, sharing risk, retaining risk by informed decision.
Process Owner : Operation Manager
Team Members : Quality Team Status

Significant? Y/N
Consequence

Risk Grading
Likelihood

Risk
Related Internal/ Actual

Verified
Shelved
Risk Description Related Planned Date

Open
External Issues R/O Consequence Action Process Resp
Date
Completion Results
No of Risk/Opportunity document Closed
or Requirements Date
C L CL
3.5 Supplier Payment Terms & R Cash flow tied up 2 1 2 E N Sufficient and healthy
Condition cash flow - to
maintain current
practice
3.6 Supplier Compliance to R Product rejected 5 3 15 A Y Request Certificate of Purchasing P11 Shelly 01/12/20XX
specification upon arrival or after Analysis for QA check Purchasing
delivery to prior to shipment Control
customer
4.1 Internal Coldroom R Product damage or 5 3 15 A Y To source for standby Operation P12 Product Sharon 01/12/20XX
Capability management - reduction in shelf outsource facility in Receiving,
temperature out of life case of prolonged Storage,
specification breakdown. To use Repacking &
computerised on-line Delivery
monitoring system
with alarm trigger for
fast action

4.2 Internal Allergen R Product recall, 5 3 15 A Y To arrange for Operation New Sharon 01/12/20XX
Capability management - possibly death training and procedure to
product contaminated implement allergen be established
during handling management
programme
4.3 Internal Implementation of O Increase ability 4 3 12 B Y To arrange for Operation New Sharon 01/1/20XY
Capability emergency for business training and procedure to
preparedness continuity implement emergency be established
preparedness
progarmme

533943935.xls Page 3 of 5
 Eff. Date: 01 Sep Reviewed & Approved
Doc. No.: OP-SD-04B
20XX by: GM
Bestfood Quality Management System - Risk Register Doc. Owner: Operation Mgr Rev: 0
Approval Date: 30 Aug
20XX
Refer page number at the footer

1. Identify and analyse risk/opportunity affecting the intended output of the management system
2. Actions include avoding risks, taking risk to pursue an opportunity, eliminating risk source, changing likelihood or consequence, sharing risk, retaining risk by informed decision.
Process Owner : Operation Manager
Team Members : Quality Team Status

Significant? Y/N
Consequence

Risk Grading
Likelihood

Risk
Related Internal/ Actual

Verified
Shelved
Risk Description Related Planned Date

Open
External Issues R/O Consequence Action Process Resp
Date
Completion Results
No of Risk/Opportunity document Closed
or Requirements Date
C L CL
4.4 Internal Adequacy of storage O Opportunity to 4 4 16 D N Nil
Capability space and inventory increase product
management portfolio

4.5 Internal Competency of R Non-conforming to 3 2 6 D N Existing action: HR P05 Human Sammy Existing
Capability employee requirements training needs Resource
annually
4.6 Internal Employee turnover R Inadequate 3 2 6 D N Existing action: gather HR Nil Sammy Existing
Capability resources information through
exit interview
5.1 Outsource Capability of R Nonconformity to 3 2 6 D N Existing action: Purchasing P10 Supplier Shelly Existing
provider outsourced partners requirements monitor performance Management
through supplier
management
5.2 Outsource Transporting of food R Product 3 3 9 C N Existing action: check Warehouse P12 Product Lee AY Existing
provider products cannot mix contamination and vehicles prior to Receiving,
with non-food customer reject loading Storage &
Delivery
5.3 Outsource Product protection R Small issue 5 1 5 D N Existing action: check QA P09 Product Lim JK Existing
provider against tampering because products packaging during Development
(food defence) are in sealed loading & Approval
packaging and
tempering is easily
noticeable.

6.1 Socio-Cultural Incorrect product R Product recall & 5 3 15 A Y

issues labeling & intended boycott if there is
use (allergen/ halal/ incident of wrong
kosher/ vegetarian) declaration

533943935.xls Page 4 of 5
 Eff. Date: 01 Sep Reviewed & Approved
Doc. No.: OP-SD-04B
20XX by: GM
Bestfood Quality Management System - Risk Register Doc. Owner: Operation Mgr Rev: 0
Approval Date: 30 Aug
20XX
Refer page number at the footer

1. Identify and analyse risk/opportunity affecting the intended output of the management system
2. Actions include avoding risks, taking risk to pursue an opportunity, eliminating risk source, changing likelihood or consequence, sharing risk, retaining risk by informed decision.
Process Owner : Operation Manager
Team Members : Quality Team Status

Significant? Y/N
Consequence

Risk Grading
Likelihood

Risk
Related Internal/ Actual

Verified
Shelved
Risk Description Related Planned Date

Open
External Issues R/O Consequence Action Process Resp
Date
Completion Results
No of Risk/Opportunity document Closed
or Requirements Date
C L CL
7.1 Environmental Location in polluted R Contaminated 5 1 5 D N Existing action: Warehouse P12 Product Lee AY Existing
Condition industrial area product repacking only carried Receiving,
out at designated Storage,
controlled room Repacking &
Delivery
8.1 Economic Issues Product R Loss of margin/ 3 3 9 C N Existing action: Business Nil Siti Existing
pricing/margin profitablility if conduct market price
priced too low, loss survey
of sales if priced
too high

533943935.xls Page 5 of 5