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2018 - New Economy Toeic LC 1000 - Test Booklet & Keys
2018 - New Economy Toeic LC 1000 - Test Booklet & Keys
2018 - New Economy Toeic LC 1000 - Test Booklet & Keys
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New Economy TOEIC LC I 000
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3
A T ECE T C A GES IN THE TOEIC TES ORMAT
What is TOEIC?
TOEIC (Test of English for International Communication), developed by ETS (Educational Testing Service),
aims at measuring English -language proficiency of non-native English speakers in the global workplace.
The test reflects the ways in which individuals commonly communicate in everyday social and especially
work situations around the world.
The new TOEIC test format, effective April 2018 globally, will have some updated question types following
the successful launch in Korea and japan beginning 2016. The following section provides essential
information about changes in the new format:
The total number of questions of the whole test as well as that in each of the two sections, i.e. Listening
Comprehension and Reading Comprehension remains the same; however, there are changes in the
number of questions for some parts in both of the two sections. For Listening Comprehension , new
question types are introduced in Parts 3 and 4.
Detailed descriptions of the updated version of the Listening Comprehension section are given below:
§ Comments: There are no changes to this part regarding question types; however, the number of
questions has been reduced to 6.
PART 2
§ You will hear a question or statement and three responses spoken in English. They will not be
printed in your test book and will be spoken only one time. You are to select the best response
to the question or statement you have heard.
§ Comments: There are no changes to this part regarding question types; however, the number of
questions has been reduced to 25.
PART 3
§ You will hear some conversations between two or more people, each of which is followed by
three questions in the test book. You are to select the best response to each question based on
what you have heard from the conversations.
The conversations will not be printed in your test book and will be spoken only one time.
§ Comments: The number of questions for this part has been increased to 39 and there are new
question types, too:
0 Some conversations have more than two speakers.
6 There are questions that test the connection of what is heard in a conversation with what is seen
in a graphic (i.e. charts, graphs, etc.)
C) There are questions that test a speaker's implied meaning in the context of a conversation .
PART4
§ You will hear short talks given by single speakers. The talks are of a wide range of topics belonging
to different types such as instructions, advertisements, news broadcasts, weather forecasts,
lectures, and telephone messages. Each short talk is followed by three questions printed in the
test book. For each of the questions, you have to choose the best response from the four options,
based on the content of the talks you have heard.
The talks will not be printed in your test book and will be spoken only one time.
§ Comments: The number of the questions for this part remains the same; however, new question
types are introduced:
0 There are questions that test the connection of what is heard in a talk with what is seen in a graphic
(i.e. charts, graphs, etc.)
6 There are questions that test a speaker's implied meaning in the context of a talk .
Before you sit for the test, make sure to read all the relevant informat ion and instructions on the authorised
test centers' websites.
5
OE C SC R C VERSIO TABLE
(For general reference on ly. The actual score may vary in the range of 5-20) .
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1 I 15 76
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2 I 20 77 400
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9 55 34 180 59 305 435
10 60 35 185 60 310 440
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11 65 36
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190 61
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315 445
12 70 37 195 62 - - 320 450
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13 75 38 200 63 325 455
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470
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67 345 475
18 100 1 43 225 68 350 480
19 I 105
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44 230 69 355 94 485
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20 110 45 235 70 360 95 1 490
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21 115 46 240 71 365 495
120 47 245 72 370 495
125 48 250 I 73 375 495
130 49 255 74 380 495
1ool 495
Sample Answer
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Actual Test 01 9
3.
4.
6.
Actual Test 01 11
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
33. What is the problem? 36. What makes the man qualified for the
(A) The necessary tools are unavailable. position?
(B) The office is closed. (A) His academic background
(C) The wall is too weak. (B) His previous work experience
(D) The phone number was wrong. (C) His public popularity
(D) His eloquence
34. What most likely will the man do first
tomorrow? 37. What extra benefit does the woman
(A) Order a replacement part mention?
(B) Consult an instruction manual (A) Health insurance
(C) Contact the woman (B) Flexible hours
(D) Fill out a work order (C) A lot of free time
(D) Regular incentives
Actual Test 01 13
38. What are the speakers mainly discussing? 44. What is the man concerned about?
(A) An interior renovation (A) Finishing a project on time
(B) A product launch (B) Paying for his new mobile phone
(C) A luncheon reservation (C) Repairing a piece of equipment
(D) A budget proposal (D) Learning a new skill
39. What does the man say about the dining 45. Where do the speakers work?
room? (A) At a repair shop
(A) It needs more lighting. (B) At an electronics store
(B) It is quite cold. (C) At a marketing firm
(C) It is spacious. (D) At a design company
(D) It is too loud.
46. What does the woman offer to do?
40. What does the man suggest the woman (A) Provide assistance
do? (B) Pay in cash
(A) Repaint the walls a brighter color (C) Fill in for the man
(B) Compensate guests who have (D) E-mail a user manual
reservations
(C) Draft a budget proposal
(D) Open a bank account 47. Who most likely is the man?
(A) A shop owner
(B) A construction worker
41. What is the man concerned about? (C) A local resident
(A) Getting his camera fixed (D) A market researcher
(B) Receiving sick leave from work
(C) Preparing for a party 48. What does the woman mention about the
(D) Introducing a client mall?
(A) It was recently renovated.
42. According to the man , why does Greg like (B) It has sufficient parking space.
his new job? (C) It is attracting many tourists.
(A) It offers better vacation time. (D) It is located outside of town.
(B) It pays a higher salary.
(C) It matches his abilities. 49. Why does the woman usually visit the mall?
(D) It provides health benefits.
(A) To purchase groceries
(B) To meet with her clients
43. What most likely will the woman do next? (C) To buy clothing
(A) Take a group photo (D) To deliver products
(B) Attend a Christmas party
(C) Contact Greg
(D) Send an e-mail attachment
Actual Test 01 15
62. What does the woman have on Friday?
(A) A dinner meeting 65. Why does the woman call?
(B) A seminar
(A) To get an upgrade
(C) A meeting
(B) To book a flight to Korea and Japan
(D) A work party
(C) To cancel her flight to Singapore
~ (D) To sign up for a mileage card
63. ·Look at the graphic. How much does the
woman pay for the furniture? ~
66. Look at the graphic. How many points will
(A) $165 the woman use?
(B) $195
(A) 50,000
(C) $307
(B) 60,000
(D) $614
(C) 70,000
(D) 80,000
64. What does the man say he will do?
(A) Arrange free delivery 67. What suggestion does the man give the
(B) Deliver the furniture in the evening woman?
(C) Send a confirmation
(A) Upgrade her Korean flight
(D) Deliver the table himself
(B) Make the request after her trip
(C) Book a different flight
(D) Cancel her reservation
Actual Test 01 17
71. Where most likely does the speaker work? 74. What is the announcement about?
(A) At a theater (A) An opening of a public building
(B) At a car dealership (B) A commemorative statue
(C) At a retail store (C) A singing contest
(D) At a library (D) A survey result
72. What is the listener asked to double- 75. Who is Jim Neilson?
check? (A) A mayor
(A) Accurate prices (B) An instructor
(B) Sales figures (C) A musician
(C) Business hours (D) An architect
(D) Name tags
76. What are attendees asked to do?
73. When should the listener contact the (A) Reserve seats in advance
speaker? (B) Complete a survey
(A) If an employee is late for work (C) Subscribe to a newsletter
(B) If a technical problem occurs (D) Contribute to a fundraiser
(C) If an item is out of stock
(D) If a customer is dissatisfied
Actual Test 01 19
89. What type of products are being ORDER FORM
discussed?
(A) Cell phone cases and selfie sticks
(B) Cell phones and MP3 players
(C) Selfie sticks and headphones
(D) Software programs
~
90. Why does the speaker say, "I wonder if the
cost is too high compared to the other
products on the market"?
(A)
(B)
To
To
ask for assistance
offer help
~
92. Look at the graphic. Which items need to
(C) To suggest a change be ordered?
(D) To create some new products
(A) Office tables and chairs
(B) Chairs and drafting tables
91. What will the listeners most likely do after
(C) Whiteboards and office chairs
lunch?
(D) Chairs and whiteboard
(A) Review safety policy
(B) Attend a seminar 93. What does the speaker anticipate about
(C) Go back to work the company?
(D) Have a conference call
(A) They won't need any more furniture .
(B) They will have more staff in their
building.
(C) The boardrooms will be renovated.
(D) Their staff are moving offices.
Actual Test 01 21
,
Actual Test
-
PART 1 I PART 2 I PART 3 I PART 4 02 •
Sample Answer
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2.
Actual Test 02 23
3.
4.
6.
Actual Test 02 25
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet. 21 . Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
33. What problem does the woman mention? 36. What did the woman want to do?
(A) The address is no longer relevant. (A) Make use of her education
(B) A company has gone bankrupt. (B) Open a fitness center
(C) A budget must be revised. (C) Appear on radio
(D) A flight has been canceled. (D) Teach food and nutrition
34. What does the woman say she will do? 37. According to the woman, what is the main
(A) Review a contract reason for her success?
(B) Go to Tokyo (A) Effective advertisements
(C) Visit the post office (B) Considerable interest in nutrition
(D) Ask for compensation (C) Long-term investments
(D) Government policies
Actual Test 02 27
38. Where most likely are the speakers? 44. What does the man ask about?
(A) At a children's hospital (A) The reason the woman arrived early
(B) At a university (B) The date of the woman's wedding
(C) At a music store (C) The name of a client
(D) At a concert hall (D) Directions to the office
39. What does the woman suggest doing? 45. What will the woman do after work?
(A) Purchasing a piano (A) Organize a party
(B) Writing a birthday card (B) Try on a dress
(C) Playing string instruments (C) Attend a wedding
(D) Attending advanced classes (D) Purchase office supplies
40. What does the woman give the man? 46. What will the man probably do next?
(A) A receipt (A) Reply to an invitation
(B) A business card (B) Write an e-mail
(C) A map (C) Order a supply closet
(D) A pamphlet (D) Go to the second floor
41. Who most likely are the speakers? 47. Where do the speakers work?
(A) Show hosts (A) At an electronics store
(B) Advertisers (B) At a software company
(C) Television producers (C) At a clothing store
(D) Viewers (D) At a photography studio
42. According to the woman, what is the 48. What does the man want to do with the
reason for the problem? website?
(A) A new product was recalled. (A) Make the interface easier
(B) An actor was injured. (B) Enlarge the font
(C) A television show was canceled. (C) Change the colors
(D) A new host is not well-liked. (D) Reduce the number of menus
43. What solution does the man suggest? 49. What does the woman suggest doing?
(A) Rewriting the script (A) Hiring a professional
(B) Replacing the host (B) Lowering the prices
(C) Conducting a survey (C) Changing the color scheme
(D) Placing an advertisement (D) Including more images
Actual Test 02 29
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10% of any purchase over $100
~ ~
63. Look at the graphic. Why is the gift card 66. Look at the graphic. Which department is
rejected? on the 2nd floor?
Actual Test 02 31
71. Who is the message probably for? 74. Who most likely is the speaker?
(A) A carpenter (A) A historian
(B) A store manager (B) An artist
(C) A furniture designer (C) An antique dealer
(D) A bank teller (D) A museum guide
72. According to the speaker, when does he 75. What is mentioned about the exhibit?
think he lost his wallet? (A) It is sponsored by the Egyptian
(A) When he used a dressing room government.
(B) When he visited a bookstore (B) Most of its artifacts had not been seen
(C) When he presented his ID card by the public.
(D) When he tried some furniture (C) It will run until the end of the month.
(D) It includes works from modern Egyptian
73. What does the speaker plan to do? artists.
(A) Replace an item
(B) Call the police 76. According to the speaker, how can listeners
(C) Go to a store again receive more information?
(D) Stop by the listener's home (A) By reading a sign
(B) By searching online
(C) By purchasing a publication
(D) By listening to a presentation
Actual Test 02 33
86. According to the speaker, why are changes IN-HOUSE DIRECTORY
being made?
(A) Because of poor working condition
(B) To save the company money
(C) So that they can afford a Christmas
party
(D) He expected a better contract.
~
87. What does the speaker imply when he
says, "when the software is installed I don't
think you will need any training"? 92. Who most likely is the speaker?
(A) The new system is easy to learn. (A) A content developer
(B) He doesn't want to train people. (B) A secretary
(C) There is no budget for training. (C) A store manager
(D) Everyone must attend a meeting. (D) A police officer
88. What does the speaker tell the listeners 93. Why most likely is the speaker calling?
they will have to start bringing to work?
(A) To confirm the size on an order
(A) Extra uniforms (B) To request some delivery information
(B) Other people's lunch (C) To send an extra gift
(C) Their own lunch (D) To purchase a new set of cards
(D) A new contract
~
94. Look at the graphic. Who can give the
listener planning advice?
89. What position is being advertised?
(A) John Trizz
(A) Legal assistant (B) Don Trenton
(B) Dental assistant (C) Shubert Mendez
(C) Foreign coordinator (D) Sally Howle
(D) Bank manager
~
90. What does the man imply when he asks,
"Have you seen the criteria for the dental
assistant position?"
(A) He is looking at some forms.
(B) He is asking if Julia is familiar with the
requirements.
(C) He needs some extra work done.
(D) He wants to learn more about them.
~ ~
· 95. Look at the graphic. What is the name of 98. Look at the graphic. What floor are they
the guest's new album? on?
(A) Valleys of Fire (A) 3rd
(B) Step It Up (B) 4th
(C) Tunnel Vision (C) 5th
(D) Talk Down (D) 6th
96. What does the speaker say influences the 99. What is the reason for the celebration?
guest's music? (A) Introducing a new employee
(A) Getting married (B) Mr. Jang's birthday
(B) Moving to America (C) The retirement of Mr. Jang
(C) Moving to London (D) A wedding anniversary
(D) Meeting Joey Denton
100. Who is Mr. Hopkins?
97. What will the guest most likely do next? (A) Mr. Jang's nephew
(A) Move back to his hometown (B) A colleague of Mr. Jang
(B) Get engaged to his girlfriend (C) The owner of the company
(C) Release a new album (D) A waiter
(D) Get married to his girlfriend
Actual Test 02 35
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Actual Test
\ ..
PART 1 I PART 2 I PART 3 I PART 4 03 ,
Sample Answer
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2.
Actual Test 03 37
3.
4.
6.
Actual Test 03 39
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
Actual Test 03 41
38. Why is the man calling? 44. How did the man find out about the yoga
(A) To cancel an order class?
(B) To ask for advice (A) From a public posting
(C) To purchase an air conditioner (B) From a co-worker
(D) To schedule an appointment (C) From the woman
(D) From a company's website
39. How long has the man most likely used the
air conditioner? 45. Why can't the woman attend the yoga
(A) About a day class?
(B) About a week (A) She hurt her back.
(C) About a month (B) She can't afford the fee.
(D) About a year (C) She has to take care of her children.
(D) She attends a different class.
40. What information does the woman request?
(A) The year of production 46. What will the woman do next month?
(B) Contact information (A) Apply for a new job
(C) A model number (B) Watch the man's jazz dance
(D) The date of purchase (C) Appear in a performance
(D) Register for a class
42. What is the woman concerned about? 48. According to the woman, why can't the
(A) Reserving tickets item be refunded immediately?
(B) Finding a parking space (A) A computer system is not working.
(C) Arriving on time (B) A manager is absent.
(D) Accommodating more attendees (C) It has already been sent.
(D) The man is not eligible for a refund.
43. How is the event different from the one
held last year? 49. What does the woman say she will do?
(A) There will be a family ticket option. (A) Offer a discount
(B) A shuttle bus will be available. (B) Send an e-mail
(C) No cameras will be allowed. (C) Provide a product catalog
(D) A different place will be used. (D) Contact a manager
Actual Test 03 43
65. What does the man say he will do on the
weekend?
62. What is the woman trying to do?
(A) Go on a vacation
(A) Gain some weight
(B) Host a business lunch
(B) Eat foods with more sugar
(C) Go on a business trip
(C) Skip breakfast
(D) Get some new suits
(D) Lose some weight
~
~ 66. Look at the graphic. What is the suit made
63. Look at the graphic. Which ingredient is the
of?
woman concerned about?
(A) Polyester
(A) Fat
(B) Silk
(B) Sugar
(C) Cotton
(C) Protein
(D) Wool
(D) Eggs
Actual Test 03 45
71 . Why is the speaker calling? 74. What does the factory produce?
(A) To order delivery food (A) Appliances
(B) To advertise a cooking class (B) Clothes
(C) To report a problem (C) Toys
(D) To make a reservation (D) Shoes
72. What will the speaker celebrate next week? 75. What is special about the factory?
(A) A birthday (A) Its size
(B) A promotion (B) Its production method
(C) A retirement (C) Its automated machines
(D) A wedding (D) Its location
73. What does the speaker want the listener to 76. What will listeners do at the end of the
do? tour?
(A) Contact some guests (A) Participate in a hands-on experience
(B) Decorate a space (B) Receive a free product sample
(C) Meet special dietary needs (C) Have refreshments
(D) Prepare an estimate (D) Return to the tour bus
Actual Test 03 47
- "
86. According to the speaker, how can we see
Orderform5521673
the value of Mr. Hardwell's work?
Customer: Winbox Computers
(A) He has paintings on his walls.
(B) He has a lot of pictures on his walls.
(C) He has a lot of fan mail in his office.
(D) He has a special award on his desk.
~
87. Why does the speaker say, "I think it's safe
to say that Mr. Hardwell should leave some
room on his walls"?
(A) To discuss another issue
(B) To suggest he is going to continue
92. What type of event is being catered?
doing more work
(C) To recommend a friend to him (A) A business dinner
(D) To make sure the audience is familiar (B) A business luncheon
with him (C) A corporate breakfast
(D) An annual picnic
88. What will Mr. Hardwell do today? ~
93. Look at the graphic. Which items were not
(A) Share some of his business knowledge
changed?
(B) Preview the book and show some video
(C) Read some excerpts from his book (A) Cold meat trays and mixed salad plates
(D) Read a chapter from his book (B) 12 pack of bread rolls
(C) Cutlery sets
(D) Cutlery sets and bread rolls
89. Where does the speaker most likely work?
94. What is the listener asked to do?
(A) Lawyers office
(B) Fashion company (A) Send an email confirmation
(C) Airline company (B) Call the man to confirm the change
(D) Accounting firm (C) Don't change the order
~
(D) Cancel the whole order
90. Why does the speaker say "I was out of
town on a business trip"?
(A) To explain why he hadn't called
(B) To arrange an appointment
(C) To sign the contract
(D) To discuss the building plan
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98. When will the special sale be over?
(A) Monday
Aza lea Road (B) Saturday
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Actual Test 03 49
Actual Test
Sample Answ er
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2.
Actual Test 04 51
3.
4.
6.
Actual Test 04 53
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
Actual Test 04 55
38. What problem is the woman reporting? 44. What kind of services are the speakers
(A) An accounting error has been made. discussing?
(B) A printer is out of order. (A) Catering for company events
(C) Some office supplies have been used (B) Business consultation
up. (C) Workforce training
(D) A document has become lost. (D) Delivery services
39. What does the man ask the woman to do? 45. Why has the man not used Rose and Lily
(A) Check some product information Co.'s services before?
(B) Install new equipment (A) He was unaware of them.
(C) Update customer information (B) He was reluctant to pay a membership
(D) Stop by his office fee.
(C) He was on bad terms with the owner.
40. What is mentioned about Mr. Hills? (D) He did not realize their availability.
(A) He is in charge of a new project.
(B) He is in the same department as the 46. What does the man ask the woman to do?
woman. (A) Try some food and beverages
(C) He has recently ordered a new item. (B) Send a catalog
(D) He wrote a hardware list. (C) Provide a samp~e
(D) Expedite an order
Actual Test 04 57
08 eeoo o o o oe o o • • • • • • • • • • • • • • • • • o • • • • • • • • • • • • o e a o o e o e 0
Actual Test 04 59
71 . What is causing a delay? 74. What is the radio broadcast about?
(A) Bad weather (A) The opening of a pet store
(B) A canceled flight (B) A newly introduced law
(C) A scheduling error (C) A new council hall
(D) A technical difficulty (D) An upcoming election
72. According to the speaker, after how long 75. According to the speaker, what did Tim
will the presentation begin? Kellerman do recently?
(A) 5 minutes (A) He ran for office.
(B) 30 minutes (B) He won an award.
(C) 45 minutes (C) He selected a pet.
(D) 60 minutes (D) He paid a fine.
73. What will happen when the listeners should 76. What will listeners most likely hear next?
return? (A) A weather forecast
(A) An announcement will be made. (B) Some breaking news
(B) Lighting will be adjusted. (C) Community members' opinions
(C) A keynote speaker will appear on the (D) A telephone interview
stage.
(D) Refreshments will be served.
Actual Test 04 61
86. According to the man, what did the
company recently do?
(A) Began operating in Beijing
(B) Began operating in India
(C) Hired some new chefs
(D) Created some special dishes
'• 3
'•
98. What is indicated about Springdale Fitness
11
Club?
I I (A) They have a tennis court.
(B) They take pride in their customer
service.
(C) They specialize in children's pool
95. What is indicated about Monster Telecom? parties.
(A) They are having customer service (D) They have a variety of swimming
problems. facilities.
(B) There are too many calls for the number
of employees. Look at the graphic. What are the hours of
(C) Customer service is not important to the lap pool?
their company. (A) 8 A.M.-5 P.M.
(D) They need to hire more people. (B) 9 A.M. - 5 P.M.
e>
96. Look at the graphic. What areas should
(C) 9 A.M. - 6 P.M.
(D) 8 A.M. - 6 P.M.
team leaders focus their training on?
(A) How to deal with customers being 100. What does Springdale Fitness say about
upset by overcharges the new lap pool?
(B) Knowledge of all of the service plans (A} It is Olympic size.
(C) Helping customers replace phones (B) It has four lanes.
(D) Knowledge of Monster Telecom's (C) It is not for playing games and free
cellular coverage area swimming.
(D) It will host weekly races.
97. What is the goal for Monster Telecom?
(A) Reduce the number of dropped calls
(B) Expand their coverage area
(C) Add new cellular phone options
(D) Reduce the number of customer calls
they receive by 50%
Actual Test 04 63
Actual Test
Sample Answer
® e ©cw
2.
Actual Test 05 65
3.
\
4.
6.
Actual Test 05 67
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark youranswer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
33. Why does the man mention a system 36. What does the man say he will do?
malfunction? (A) Prioritize the woman's request
(A) To apologize for an incorrect charge (B) Extend a deadline
(B) To explain a scheduling error (C) Draft a budget
(C) To warn of security threats (D) Visit the woman's office
(D) To change a company policy
37. What does the woman need?
34. What does the man say he will do? (A) A list of clients
(A) Fix a computer (B) A sample product
(B) Provide an alternative (C) Meeting materials
(C) Attend a meeting (D) A revised itinerary
(D) Check the employee manual
Actual Test 05 69
38. What career is the woman interested in? 44. What is the topic of the conversation?
(A) College professor (A) A pay raise
(B) Web programmer (B) An upcoming deadline
(C) Dental assistant (C) A prescription for the flu
(D) Financial adviser (D) A new work procedure
39. What does the woman say she will do? 45. What does the woman ask about?
(A) Submit an application (A) Pay compensation
(B) Inquire about a loan (B) Promotion opportunities
(C) Consult a doctor (C) Sick leave availability
(D) Apply for a scholarship (D) Official forms
40. According to the man, what advantage 46. What will the man most likely do next?
does the college offer? (A) Send an e-mail
(A) Convenient class times (B) Revise a budget
(B) Small class sizes (C) Deliver a document
(C) Advanced level courses (D) Call a doctor
(D) Reduced tuition
52. What does the woman offer to do? 58. What does the man offer to do?
(A) Meet with a colleague (A) Give her a promotion
(B) Talk to a client (B) Send her a gift card
(C) Call some co-workers (C) Have flowers delivered to her office
(D) Organize the reports (D) Send her a gift card
53. What is the problem? 59. Why is the man calling Jennifer?
(A) The man forgot to book his plane ticket. (A) To ask about her vacation
(B) The flight is delayed. (B) To transfer her to another department
(C) The flight is cancelled. (C) To ask about a money transfer
(D) The man lost his ticket. (D) To talk to Mr. Woods
54. What solution does the woman propose? 60. What does Grace say about the bank?
(A) To book a bus for the man (A) They were c losed when she got there.
(B) To pay for his hotel room (B) They are having problems with their
(C) To send him documents computers.
(D) To call his client in Vancouver (C) She e-mailed the receipt.
Actual Test 05 71
62. Why is the subway being closed on
September 24th? 65. Why do they need to send the order today?
(A) To upgrade the audio system (A) Because the company is closing for
(B) Because the drivers are striking. Christmas.
(C) There is a safety issue. (B) Because the company is closing for
(D) Problems with the air conditioner New Years.
~ (C) The company doesn't have the item.
63. Look at the graphic. Which subway line do (D) They have delayed the order.
the speakers need to take?
~
(A) Line 6 66. Look at the graphic. What will the man NOT
(B) Line 1 order for the woman?
(C) Line 2 (A) Wrapping paper
(D) Line 4 (B) A headset
(C) Business cards
64. What does the man suggest doing? (D) Carbon paper
(A) Taking the subway
(B) Using the taxi service 67. What does the woman ask the man to do?
(C) Taking the bus (A) Send her the order form
(D) Driving his car (B) Send her a headset
(C) Revise the memo
(D) Send a receipt
Actual Test 05 73
71 . Where does the speaker work? 74. Where is the announcement being made?
(A) At a retail store (A) In a subway station
(B) At a bank (B) In a conference hall
(C) At a gift shop (C) In a shopping mall
(D) At a shipping company (D) In a baggage Claim area
72. What does the speaker apologize for? 75. What are the listeners asked to do?
(A) A delivery mistake (A) Proceed to the checkout immediately
(B) An incorrect charge (B) Register for a workshop
(C) A scheduling error (C) Search for a missing item
(D) A defective product (D) Visit a different location
73. What does the speaker ask the listener to 76. Why should Ms. Goya go to the front desk?
do? (A) To pay a membership fee
(A) Return a call (B) To recover a lost item
(B) Renew his credit card (C) To receive a voucher
(C) Get rid of the recently delivered card (D) To return an item
(D) Sign an application form
79. Why would listeners press 2? 85. What does the woman suggest the studio
(A) To cancel an order staff do?
(B) To change delivery information (A) Go on vacation
(C) To schedule an appointment (B) Continue using the old equipment
(D) To leave a message (C) Produce a movie
(D) Study the new equipment
Actual Test 05 75
89. Where does the speaker work? Training Schedule
(A) At a market Monday Tuesday Wednesday Thursday
(B) At a clinic
(C) At a restaurant
(D) At a factory
~
94. Look at the graphic. On what day will the
listeners meet with the company president?
(A) Monday
(B) Tuesday
(C) Wednesday
(D) Thursday
Toy List
Zl Laughing Logs, Z2 Macho Man, Z2 Lovely
Lady, Z3 soccer ball, Z3 golf clubs, Z4 Animal
ID, Zl Business Tycoon, Zl Fighting Forces.
Actual Test 05 77
......
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Actual Test
Sample Answer
® e ©©
2.
Actual Test 06 79
3.
4.
6.
Actual Test 06 81
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your an swer sheet.
33. What does the man ask the woman to do? 36. What does the man ask the woman to do?
(A) Interpret for her supervisor (A) Sign a contract
(B) Send an advance payment (B) Write a message
(C) Submit an official request (C) Contact a receptionist
(D) Provide a work space (D) Go on a business trip to Tokyo
34. What will the woman inform the man 37. What does the man plan to do?
about? (A) Visit his co-worker
(A) A requirement (B) Submit a report
(B) A deadline (C) Make a new reservat ion
(C) A meeting time (D) Work overtime
(D) A company policy
Actual Test 06 83
38. What field do the speakers work in? 44. Who most likely is the man?
(A) Education (A) A photographer
(B) Manufacturing (B) A talent agent
(C) Product development (C) A performer
(D) Interior design (D) A receptionist
39. What does the man plan to do? 45. Why is the man calling?
(A) Choose different furniture (A) To buy a ticket in advance
(B) Share a building plan (B) To confirm a reservation
(C) Change a color scheme (C) To provide a reminder
(D) Place an order for wallpaper (D) To inquire about an advertisement
40. According to the woman , why will the 46. What does the woman offer to do?
speakers have to wait? (A) Restrict backstage access
(A) A shipment has been delayed. (B) Take pictures of Mr. Jackson
(B) A contract has not been signed yet. (C) Show the man a list of guests
(C) Authorization must first be obtained. (D) Make an official announcement
(D) Some equipment is out of order.
51. Why does Michael transfer the call? 57. What does the woman say he should do?
(A) He is busy with another customer. (A) Take her to the hospital
(B) She requests another representative. (B) Pay her hospital bills
(C) She called the wrong department. (C) Take her out for dinner
(D) The manager is unavailable. (D) Buy her more flowers
~
52. What does Brian ask the woman for? 58. Why does the man say "I thought you
(A) The tracking number would like them"?
(B) Her receipt (A) To express disappointment
(C) Her full name (B) To show appreciation
(D) The product name (C) To show respect
(D) To show he thinks it's funny
Actual Test 06 85
4 Rectangular Sleeping Bags
4 Camping Mats
Carry Bag
Portable Gas Stove
Actual Test 06 87
71 . What is the announcement about? 74. What is the outlet store celebrating?
(A) An opinion survey (A) An anniversary
(B) An upcoming election (B) A festival
(C) An election outcome (C) An opening
(D) A website update (D) A holiday
72. What can listeners do on the website? 75. What must customers do to receive the
(A) Register as a candidate promotional offer?
(B) Cast their vote (A) Become a member
(C) Find some information (B) Purchase a certain amount
(D) Enter a contest (C) Recommend some brands
(D) Trade in a television
73. What are listeners encouraged to do?
(A) Participate in an official occasion 76. When does the promotion end?
(B) Reserve a ticket in advance (A) At the beginning of next month
(C) Exercise on a daily basis (B) At the end of the year
(D) Listen to an upcoming announcement (C) On the second Sunday of the month
(D) At the end of the month
80. What is the purpose of the trip to Moscow? 86. Why is the woman calling?
(A) To finalize a contract (A) To express her gratitude
(B) To visit a factory (B) To discuss a recipe
(C) To give a product demonstration (C) To report some news
(D) To renovate a building (D) To tell her about something
~
81. What is the reason for the delayed 87. What does the woman imply when she
departure? says, "You have to show me the recipe!"?
(A) A necessary document is not ready. (A) She didn't enjoy it.
(B) Some construction is underway. (B) She wants to recommend a different
(C) A company has gone out of business. ingredient.
(D) Building materials have not arrived yet. (C) She wants to cook the dish herself.
(D) She wants her friend to try it.
82. What does the speaker say she will send to
the listener? 88. Why is the woman looking forward to next
(A) A copy of her passport week?
(B) A plane ticket (A) She is going to the movies.
(C) An itinerary (B) She is taking her son to school.
(D) A blueprint (C) Some new project will be complete.
(D) They will work together again.
Actual Test 06 89
89. Who most likely is the speaker?
(A) A salesman
(B) A dentist
(C) A news reporter
(D) A gardener
~
95. Look at the graphic. How many case
binders and legal pads were not delivered
in total?
98. Where will the cruise spend most of its
(A) 40 time?
(B) 30
(A) Eagle Island
(C) 20
(B) Port Lewis
(D) 10
(C) Billing's Bay
(D) Socializing
96. According to the speaker, why are the case
binders important?
99. Who is Star master Jenkins?
(A) To look professional in the office
(A) Constellation guide
(B) To look professional in the court
(B) Captain
(C) To organize their financial record
(C) Bartender
(D) To maintain the deadline
(D) Host
Actual Test 06 91
~------------------------------------------------------------------------------------~----~~
Actual Test
Sample Answ er
® e ©©
2.
Actual Test 07 93
3.
4.
6.
Actual Test 07 95
7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. · 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark you r answer on your answer sheet.
Actual Test 07 97
38. Where most likely does the man work? 44. Where most likely do the speakers work?
(A) At a hospital (A) At a souvenir shop
(B) At a factory (B) At a language school
(C) At a clothing store (C) At a restaurant
(D) At a restaurant (D) At a travel agency
39. Why does the woman think she is qualified 45. What does the man recommend doing?
for the job? (A) Hiring bilingual staff
(A) She completed a training course. (B) Opening a second location
(B) She has worked similar jobs before. (C) Taking language classes
(C) She likes interacting with people. (D) Planning a vacation
(D) She majored in a related field.
46. What has the woman done?
40. What will the speakers discuss next? (A) Contacted a translation agency
(A) Work hours (B) Scheduled job interviews
(B) An annual salary (C) Extended operating hours
(C) Job qualifications (D) Hired new employees
(D) Previous jobs
Actual Test 07 99
Sizzling Sam's
BBQ
Discount Voucher
1 laptop computer
Wireless mouse
Wireless keyboard
Office software
Detachable webcam
Free Gift: 8 Gigabyte USB Stick
72. Who is the special offer directed at? 75. Who is George Butler?
(A) Senior citizens (A) A computer technician
(B) Beginners (B) A mechanical engineer
(C) Children (C) An electrician
(D) Local residents (D) A technology expert
73. What does the speaker say about the 76. What is offered .for teenage students?
advert ised location? (A) A hands-on experi ence
(A) It is accessible by public transportation. (B) A weekly after-school class
(B) It has no parking space available. (C) A complimentary souvenir
(C) It is near a train station. (D) A discounted ticket price
(D) It is in the same building as Geller Bank.
Sample Answer
® e ©©
2.
4.
6.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
33. Why is Mr. Carter unavailable? 36. What does the man say he is relieved
(A) He is meeting a client. about?
(B) He is on vacation. (A) A product is selling well.
(C) He has not arrived at work yet. (B) A trip was not delayed.
(D) He is giving a presentation. (C) A new employee was hired .
(D) A meeting room is available.
34. What will the man do next?
(A) Watch training videos 37. What does the woman offer to do?
(B) Conduct an interview (A) Act as an interpreter during a meeting
(C) Contact Mr. Carter (B) Inform the man ahead of time
(D) Fill out paperwork (C) Call Mr. Takahashi's secretary
(D) Listen to a -weather report
39. Why was the man unable to complete his 45. Why is the woman in a hurry?
work? (A) She is late to work.
(A) He didn't have enough time. (B) She forgot an important event.
(B) His car wouldn't start. (C) She must meet a deadline.
(C) He was busy with other projects. (D) She has another appointment.
(D) His computer malfunctioned.
46. What does the man recommend?
40. What is the woman planning to do? (A) Making a phone call
(A) Terminate a contract (B) Visiting a different business
(B) Ask for a deadline extension (C) Sending an e-mail
(C) Meet with a company executive (D) Canceling a subscription
(D) Hire a new designer
42. Where most likely does the woman work? 48. What does the woman say is her top
(A) At an electronics store priority when she makes a purchase?
(B) At a power company (A) Affordability
(C) At a toy factory (B) Popularity
(D) At a communications provider (C) Design
(D) Safety
43. What does the woman suggest the man
do? 49. What does the man suggest doing?
(A) Take shelter elsewhere (A) Replacing a broken part
(B) Report the incident to the police (B) Evaluating a different model
(C) Restart his computer (C) Visiting a new branch
(D) Arrive ahead of schedule (D) Paying a deposit
53. What is the problem? 59. What are the speakers mainly discussing?
(A) The person who was supposed to give (A) The delivery of some furniture
the speech is sick. (B) The signing of a rental contract
(B) The person who was giving the speech (C) The drafting of a document
said they don't want to. (D) The delivery of computer equipment
(C) There is no keynote speech anymore.
(D) Th~ keynote speech is cancelled. 60. What problem do the speakers have?
(A) They don't need the equipment.
54. What does the woman ask the man? (B) They will miss some important
(A) She asks him to find someone to do the deadlines.
speech. (C) They need to train their new staff.
(B) She says she will deliver the speech. (D) They haven't found the documents.
(C) She asks him to deliver the keynote
speech. 61 . What does the woman suggest they do?
(D) She says the board is not happy. (A) Accept the late order
e
55. What does the man imply when he says
(B) Cancel the order
(C) Call another supplier
"Thanks, but I'll have ,to pass on it"? (D) Rent some equipm.ent
(A) He will deliver the speech.
(B) He doesn't want to deliver the speech.
(C) He will talk to the board of directors.
(D) He needs some more information.
~ ~
63. Look at the graphic. Where is the man 66. Look at the graphic. What is the gown
made of?
currently working?
(A) Cotton
(A) Swanson and Sons
(B) Wool
(B) Harlington Accounting
(C) Denim
(C) Jersey Construction
(D) Cypress
(D) Grounds LTD.
64. What does the woman recommend to the 67. What does the woman say she will do?
man? (A) Pick it up at 9:00 P.M.
(A) To bring more paint (B) Send her husband to pick it up
(C) Send her intern to pick it up
(B) To bring one ladder
(D) Cancel the order
(C) To bring at least three ladders
(D) To paint the roof first
72. What is the speaker waiting for? 75. What improvement is mentioned?
(A) An itinerary (A) Product selection will be increased .
(B) Authorization to depart (B) More staff will be able to help.
(C) Some passengers to board (C) Free parking will be offered.
(D) A parking permit (D) Store hours will be extended.
73. What does the speaker suggest listeners 76. When can customers receive a discount?
do? (A) On Tuesday
(A) Have their tickets reissued (B) On Wednesday
(B) Transfer to another line (C) On Thursday
(C) Stay near a departure gate (D) On Friday
(D) Modify their plans
Information
Center
I ,.--------, \
: Kilmore :
:\ .... ________
Cliff ., I:
~
98. Look at the graphic. Which department
filled out the order form?
(A) Finance
(B) IT
South
gate (C) Public Relations
(D) Human Resources
I ,-------- .... \
: Paradise :
: .... ________
Garden ,. : 99. What does the speaker anticipate may
\ I
happen?
(A) Some departments may go over budget.
95. Who most likely are the listeners? (B) The warehouse may not have enough
(A) Residents supplies.
(B) Tourists (C) The orders may not arrive on time.
(C) Park employees (D) The departments may forget some
(D) Forest rangers items.
09
Sample Answer
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2.
4.
6.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
33. Why is the woman unsure about the man's 36. What does the man inquire about?
question? (A) A price quote
(A) She wants to quit her job. (B) A product sample
(B) She is waiting for her exam results. (C) A list of employees
(C) She got a job offer from another (D) An event schedule
restaurant.
(D) She has not registered for classes. 37. Why does the woman say the service might
be quite expensive?
34. What does the man ask the woman to do? (A) Her services are in high demand.
(A) Work overtime this week (B) She will need additional staff.
(B) Inform him about her availability (C) She uses high-end equipment.
(C) Recommend her acquaintance (D) She has to meet a tight deadline.
(D) Create a new menu design
39. What does the man ask the woman to do? 45. Who is Charlie Klein?
(A) Run a training session (A) A scientist
(B) Enforce safety measures (B) An inventor
(C) Introduce a new employee (C) A professor
(D) Inspect a construction site (D) A writer
40. What will the woman give Mr. Gates? 46. Why is the woman planning to visit the man
tomorrow?
(A) A training manual
(B) Safety gear (A) To return an item
(C) A work schedule (B) To borrow a book
(D) An identification card (C) To meet Mr. Klein
(D) To sign up for a course
Expires March 10
72. Why would the speaker like to arrange a 75. What event has been delayed?
meeting? (A) A sports game
(A) To discuss a sale (B) A live concert
(B) To renew a contract (C) An opening ceremony
(C) To draw up a budget (D) An orientation
(D) To introduce his co-worker
76. What will the winner of the eating contest
73. What does the speaker suggest doing? receive?
(A) Updating a website (A) A concert ticket
(B) Accepting an offer (B) A gift certificate
(C) Making the house neat (C) A cash prize
(D) Lowering a price (D) A plane ticket
~
91 . What does the woman mean when she ~
says "I need to let Head Office know what 92. Look at the graphic. What is the largest
to do by 1:00 P.M. and it's already midday"? expense?
(A) She would like a response after midday. (A) Dog training
(B) She would like a response as soon as (B) Technology
possible. (C) Meal preparation
(C) She would like extra time off. (D) Driving assistance
(D) She will call Head Office now.
93. What is the listener asked to do?
(A) Give more money than last year
(B) Learn about the ways the National
Center for the Blind uses their donations
(C) Become a volunteer
(D) Become a member of the National
Center for the Blind
Sample Answer
® e ©CID
2.
4.
6.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
39. Why are the tables and chairs currently 45. What problem does the man mention?
unavailable? (A) A piece of equipment is out of order.
(A) A shipment has not arrived. (B) Some fish was not cooked properly.
(B) The woman didn't permit their use. (C) A personal item has been lost.
(C) Other people are using them. (D) An extra charge was added.
(D) The storage room is locked.
46. What does the woman say she will do?
40. What does the man clarify? (A) Deliver an item
(A) The expected number of guests (B) Fix a computer error
(B) The location of stored supplies (C) Replace a purchase
(C) The starting time of an event (D) Offer a discount
(D) The necessary documents
Help
desk
I I
I I
1 Waiting 1
1 area 1
I I
I I
Sales desk
.... --- ...
I I
.e e e e • • e . e e e e e e e e e D ee e e e e e e e • • • e e • • e D. e G • • • e • • e e e e e
.
68. Where does the man most likely work?
(A) Chemist
(B) Hardware store
(C) Model shop
(D) Medical clinic
e
69. Look at the graphic. What part is the
woman missing?
(A) Decals
(B) Model kit
(C) Snap fit tool
(D) Rubber tires
81 . According to the speaker, what can listeners 87. What problem does the speaker describe?
do online? (A) She thinks there is not a problem.
(A) Find out a new payment (B) Some products are not selling well.
(B) Register for a workshop (C) They have a new competitor.
(C) Remit a monthly payment (D) They will have to cut staff.
(D) Review a proposal e>
88. What does the woman mean when she
82. Why should some listeners contact Suzie says, "sit in on the meeting"?
Summers? (A) She will send employees an email.
(A) To request a schedule change (B) She wants employees to prepare a
(B) To obtain personal information report.
(C) To cancel a subscription (C) She wants employees to come to the
(D) To congratulate a co -worker meeting.
(D) She will have a conference call.
~
98. Look at the graphic. Which volume
discounts are incorrect?
(A) Foot stools 3%
(B) Chairs 0%
95. What is indicated in the advertisement?
(C) Small end tables 5%
(A) Presidential Tailoring is just getting (D) Large end tables 5%
started in their business.
(B) Jeffrey Frye is an experienced American 99. What is the listener asked to do with the
tailor trained overseas. invoice?
(C) Presidential Tailors is having a big sale.
(A) Change the Large end table orders to
(D) They only have one tailor on staff.
two dozen
~ (B) Make the invoice match the order
96. Look at the graphic. What is true about the
(C) Send the invoice to the factory for
pricing?
completion
(A) It can change based upc:n what material (D) Send the invoice to accounting
people want.
(B) Women's gowns are popular. 100. What does the speaker anticipate will
(C) Most people choose the trousers. happen next?
because they are a good deal.
(A) She will receive her order.
(D) Women's ensembles are overpriced.
(B) She will receive a new invoice.
(C) She will have to place the order a third
97. What can you infer about Presidential
time.
Tailoring?
(D) She will need to use a different supplier.
(A) They are a discount clothier.
(B) They work with leather.
(C) Their target market is children.
(D) They take a lot of pride in their work.
211
Actual Test 09 Actual Test 10