This document is Business Monitoring and Evaluation Report Template

It is part of the supporting resources for Assessment Task 3 of BSBMGT617.

Business monitoring and evaluation report

Business overview
An overview of business performance based on the data provided for this year, as well as the data
provided for the previous year (as documented in the scenario information for Assessment Task 2).
An analysis of business performance to determine if the performance indicators have been achieved.

Non-financial information
• A 20% increase in total sales revenue.
• A gross profit margin of 20%.
• Reduction of 50% in debtor days
• 10 new commercial customers in the first year of the business plan.
• Reduction of 10% of workforce turnover based on employing two full-time permanent
cleaners, as well as increasing wages to above award.

Data provided by the accountant for this financial year show the following figures:
• Total sales revenue: $450,000
• Total cost of sales: $320,000
• Debtor days: 30
• 15 new commercial customers

Performance indicators
Use of the service

 Moved interstate: 1
 Dissatisfied with the quality of cleaning services provided (not enough attention to detail,
cleaner finishing earlier than time paid for): 5
 Moved to a competitor as better service and price offered: 4

Business Plan assessment

It was related an assessment based on : https://business.gov.au/Planning/Business-plans/How-to-
develop-your-business-plan

Current business plan Business plan guide GOV Comments

Business name, business
structure, ABN, CAN, Business
location, date established.
Relevant owner experience,
products/services
Executive summary
It is missing the name,
business structure, ABN, CAN,
business location, data
established.
It is important to mention the
relevant experience of the
owner or the manager in the
core of the service of the
organisation
The executive summary is
okay although is not required in
the Business template gov

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© RTO Works 2020 SELC Career College Australia RTO: 91721 SELC-BSBMKG609-BSBMGT616-BSBMGT617-SRT-V2019.1.2
This document is Business Monitoring and Evaluation Report Template
It is part of the supporting resources for Assessment Task 3 of BSBMGT617.

Mission Mission statement OK

Vision Vision statement OK
Values OK
Strategic objectives Goals objectives OK
Market analysis Target market, marketing OK
strategy
Target customers and needs Market research, market OK
targets
Finances It is important evaluate profit
and cost of the company and if
needed another type of
inversion
Pricing options Pricing strategy/value to OK
customer
Innovation, research and Include innovation for example
development/ intellectual mention the ecofriendly
property strategy innovation feature
Insurance Include insurance
Risk management Include risk management and
how to treat the risks
Legislation/ Regulations Legal considerations OK
Supplier relationships Production process / suppliers OK
Situation Analysis Swot analysis OK
Marketing strategies Product/service table, market OK
position, unique selling
position, anticipated demand
Actions Action plan table OK

Recommendations
 It is missing the name, business structure, ABN, CAN, business location, data established.
 It is important to mention the relevant experience of the owner or the manager in the core of
the service of the organisation
 The executive summary is okay although is not required in the Business template gov
 It is important evaluate profit and cost of the company and if needed another type of inversion
 Include innovation for example mention the ecofriendly innovation feature
 Include insurance
 Include risk management and how to treat the risks.

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© RTO Works 2020 SELC Career College Australia RTO: 91721 SELC-BSBMKG609-BSBMGT616-BSBMGT617-SRT-V2019.1.2