ARRIVAL PROTOCOL FOR PARTICIPANTS

At the Palais, the health and safety of our customers, employees, partners and suppliers are our priority.

As everyone looks to restart their activities and do so confidently, we have implemented strict measures
and protocols for your protection. We are committed to applying them and are relying on your cooperation
for everyone’s safety.

We invite you to familiarize yourself with the details of our safe reopening program PROGRESS, or the
Palais Reopening Operating Guide to Running Events with Safety Standards.

The instructions that follow are clear and straightforward. They are intended to facilitate your time at the
Palais. Please read them carefully.

We look forward to seeing you!

LOGISTICS UPON ARRIVAL

1. All entrances to the Palais des

congrès, including the Place-d'Armes
metro station, are open with the
exception of 201, Viger West.

Plan your trip.

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2. Proceed to the greeting area located in the Palais shopping mall. There will greeters onsite to direct
you to your event.

3. Shopping mall merchants are operating under restricted hours, so make sure you bring along
whatever you need to start your day:
- We recommend bringing a reusable water bottle. There are contactless water refill units stationed
throughout the Palais.

4. The Palais carpark located at 1025 Chenneville is open and accessible via Viger avenue as of 7 a.m.
After parking your vehicle, you must go back outside and access the Palais through one of the street
entrances.

5. The Palais cloakrooms are currently closed in light of the current situation.

HEALTH PROTOCOLS

Masks are mandatory inside the Palais, as is the case in all public spaces.
Best practices for facemask use are available online.

Please follow these instructions to experience your event safely and as enjoyably as possible:

1. Arrive at the Palais with these two (2) items:

- Your facemask worn correctly
- Proof that you are an event participant, which you will be required to show at the entrance
E.g. an accreditation, a print or electronic copy of your registration confirmation, a press
pass, etc.

2. If any of the following applies to you, do not come to the Palais:

- You have received instructions to self-isolate from public health authorities or your doctor
- You have one or several COVID-19-related symptoms:
o New or worsening couch
o Fever
o Difficulty breathing
o Sudden loss of smell without nasal congestion, with or without loss of taste
- You have travelled outside Canada in the past 14 days
- You have been in contact with someone who has tested positive for COVID-19

3. Arrival checkpoint
For your protection, please note that all participants will be asked the above health status
questions upon arriving at the Palais, and that anyone presenting a risk factor will be asked to
leave the premises

4. If symptoms appear during the event

If you are experiencing symptoms while at the Palais, you absolutely must notify the event
organizer or a member of the Palais staff so the situation may be addressed immediately

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DURING THE EVENT

We are asking participants to:

1. Limit moving around while activities are ongoing.

2. Follow the arrows indicating the flow of traffic to be observed in the aisles of the event rooms, and use
the designated entrances and exits as specified on the floor or doors.

3. During breaks, leave the room in an orderly fashion while maintaining a 2-metre distance at all times.

4. Do not share paper documents, pens, pencils, computers, phones or tablets with colleagues.

5. Throw away personal trash safely by disposing of it yourself in the trash containers located at the
room exit points.