Appendix 15

RELIABILITY OF THE QUESTIONNAIRE USING CRONBACH ALPHA

ON SPSS

Reliability Statistics
Cronbach's
Alpha Based on
Cronbach's Standardized
Alpha Items N of Items
,932 ,936 15

Item-Total Statistics
Scale Mean if Scale Corrected Cronbach's
Item Deleted Variance if Item-Total Alpha if Item
Item Deleted Correlation Deleted
Q1 36,40 69,726 ,455 ,933
Q2 36,05 63,945 ,717 ,926
Q3 36,95 66,050 ,700 ,927
Q4 36,95 65,839 ,644 ,928
Q5 37,65 69,503 ,548 ,931
Q6 36,00 62,421 ,757 ,925
Q7 35,75 60,513 ,789 ,924
Q8 36,25 68,513 ,616 ,929
Q9 35,90 61,463 ,637 ,931
Q10 36,95 65,524 ,671 ,927
Q11 35,90 62,411 ,727 ,926
Q12 36,55 67,839 ,634 ,929
Q13 37,05 63,418 ,759 ,924
Q14 36,40 66,147 ,760 ,926
Q15 37,35 64,239 ,782 ,924

Based on the first table above, it can be proved that the questionnaire
which consists of 15 items is reliable because the Cronbach Alpha score is 0.932.
The score is more than r-table score 0.4438. The Cronbach Alpha if item deleted
on the second table above showed that if one item deleted, the other items are still
reliable.