Exercise 2: Simulation exercise2

NAME:

Given the minimum arrival time of 1.5 minutes and the maximum arrival time of 3.5 minutes, complete
the table below.

Management wants to determine if there is a need to open another channel. Justify your
recommendation.

Interarrival time = a + r(b-

a)

where: r = random number between 0

and 1

a = minimum
arrival time

b = maximum
arrival time

1 2 3 4 5 6 7 8 9

Custo Rando Interar Waiti Servic Completio

Arrival Service Time in
mer m rival ng e n

numbe Start time Time System (8-4)

time time Time
rs time (5-4) (5+7) OR (6+7)

1 0.8747 3.2494 3.2494 3.2494 0 2.90 6.1494 2.9000

2 0.0074 1.5148 4.7642 6.1494 1.3852 4.40 10.5494 5.7852

3 0.1334 1.7668 6.5310 10.5494 4.0184 0.50 11.0494 4.5184

4 0.2603 2.0206 8.5516 11.0494 2.4978 0.35 11.3994 2.8478

5 0.6734 2.8468 11.3984 11.3994 0.0010 0.95 12.3494 0.9510

6 0.0945 1.6890 13.0874 13.0874 0 1.25 14.3374 1.2500

7 0.7952 3.0904 16.1778 16.1778 0 1.75 17.9278 1.7500

8 0.3189 2.1378 18.3156 18.3156 0 2.10 20.4156 2.1000

9 0.7718 3.0436 21.3592 21.3592 0 1.58 22.9392 1.5800

10 0.2329 1.9658 23.3250 23.3250 0 1.88 25.2050 1.8800

11 0.8492 3.1984 26.5234 26.5234 0 2.60 29.1234 2.6000

12 0.0378 1.5756 28.0990 29.1234 1.0244 2.40 31.5234 3.4244

Totals 5.0495 28.0990 181.3820 190.3088 8.9268 22.66 212.9688 31.5868

Avera
0.4208 2.3416 15.1152 15.8591 0.7439 1.89 17.7474 2.6322
ges

Operating Characteristics:

Lq 5

L 12

Probability of 0.4167
waiting:

Wq 0.7439

W 1.8883

End of 31.5234
simulation:

Server 0.8930
utilization:

Is there a need to add another

channel?