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CMA - Competency Mapping
CMA - Competency Mapping
CMA - Competency Mapping
Page
Introduction ................................................................................................................................ 1
Section 1 – Framework for the Competency Map...................................................................... 3
Introduction
Certified Management Accountants (CMAs) do more than just measure value – they create it.
As the leaders in management accounting, CMAs apply a unique mix of financial expertise,
strategic insight, innovative thinking and a collaborative approach to help grow successful
businesses.
Every professional develops and refines their abilities throughout their careers. CMA Canada
understands this and wants to make sure its members and their employers, present and future,
appreciate how CMAs expand their strategic management accounting competencies throughout
their careers. A competency framework and map for the CMA profession illustrates this concept.
Simply put, competencies define what a CMA can do. These competencies evolve in the course
of a career and the CMA Competency Map reflects this evolution, articulating a career cycle
approach to developing and periodically verifying a CMA’s competencies post-certification.
The competency map clearly indicates that, although functional skills are an important part of
any professional’s development, a range of soft skills are also critical. They properly balance a
successful strategic manager’s knowledge set.
The three pillars of the CMA profession are accounting, management and strategy. In today’s
business environment, the three are very closely related. This is what makes CMAs such a
valuable commodity, since they possess breadth and depth of critical strategic knowledge,
including a strong foundation of accounting knowledge. The integration of the three defines the
CMA’s unique value to an organization.
Six functional competencies are at the core of the CMA knowledge set, providing a bridge
across these three pillars. The competencies are:
• strategic management;
• risk management and governance;
• performance management;
• performance measurement;
• financial resource management; and
• financial reporting.
Four additional competencies address what might be considered “soft” skills. These often create
the most effective senior executives – truly successful leaders use them to make sure the six
core functional competencies are delivered efficiently and effectively. These competencies are:
• problem solving and decision making;
• leadership and group dynamics;
• professionalism and ethical behaviour; and
• communication.
Although these competencies describe a unique and well-defined area of technical expertise
and personal characteristics that are expected at the point of CMA certification, the competency
map goes a step further, extending far beyond the traditional boundaries of the CMA Canada
accreditation process. The map directly addresses career progression and personal growth.
Competency Mapping Framework for the CMA Profession 2
The purpose of the competency map is to firmly reinforce for CMAs their role as strategic
financial management professionals. CMAs provide innovative strategic leadership and an
integrating perspective to decision making in organizations around the world. With this
competency map, CMAs now have a structured approach with which to build, confirm and
maintain their competencies.
The remainder of this document is structured as follows. Section 1 sets out the principle
elements of the Competency Map, and provides context and background to the map. The actual
Map follows in Section 2.
Competency Mapping Framework for the CMA Profession 3
Section 1
Framework for the Competency Map
The three primary elements of the Competency Map are discussed in this section: knowledge
areas or functional competencies; enabling competencies; and the competency stage approach.
1 Knowledge Areas
At the centre of this three-dimensional framework (the dotted circle) is the more specific and
differentiated territory for the strategic management accounting profession (and the individual
strategic financial management accounting professional within it), which is secured by the
integration of all three areas acting in concert.
Strategy
Management Accounting
Diagram 1
CMA CMA defined by the balanced integration of the three core knowledge anchors
of Strategy (S), Management (M) and Accounting (A).
Differentiated territory for the strategic management accountant.
Competency Mapping Framework for the CMA Profession 4
Strategy – Current and future CMAs function effectively as an integral part of the management
team. Consequently, they must understand the process of achieving goals within their
organizations, how to manage people, and how to understand, anticipate and react to internal
and external forces. In short, this anchor is about using the right numbers to effectively
implement strategy.
Management – Both historically and looking forward, CMAs increasingly serve as a resource in
formulating and implementing the mission and vision for the organization, and play an active
role in ensuring that value creation for stakeholders is maximized by balancing and influencing
strategic competitive factors. In sum, this anchor is about using the numbers and awareness of
external and internal forces to generate and manage new or existing strategies.
It must be emphasized that, both in theory and practice, the three anchors are non-hierarchical
– indeed, a level of equilibrium between the anchors is central to positioning as strategic
financial management professions. No one anchor should dominate. For illustrative purposes,
however, the anchors are presented in the sequence in which prospective CMAs typically come
to master the respective functional fields. As an example, accounting often precedes the
development of higher-level management skills, which, in turn, are usually a foundation for the
achievement of strategic-level responsibilities within the organization.
Functional Competencies
Functional competencies reflect the common knowledge base of all CMAs. These competencies
are not defined in the same way the three pillars of strategy, management, and accounting are
above. It is the interrelationship among these three pillars that defines CMA’s unique
positioning. The six functional competencies, however, better elucidate the fundamental
interrelationships among the pillars. The six functional competencies are:
F1. Strategic management – The ability to chart a path to achieve sustainable value
creation within an organization.
F2. Risk Management and governance – The ability to evaluate strategic, operational
and financial risks and ensure that these are adequately measured, managed and
controlled, while at the same time establishing appropriate governance. This includes
internal control evaluation and risk reduction strategies and governance activities.
F3. Performance Management – The ability to set performance targets and implement
appropriate systems to support decision making and monitoring of performance
toward the achievement of these targets. This includes a focus on managing both
costs and revenues.
F4. Performance Measurement –The ability to evaluate performance consistent with the
Competency Mapping Framework for the CMA Profession 5
F5. Financial Resource Management – The ability to set financial objectives and goals,
manage financial resources, and financial risk management.
F6. Financial Reporting – The ability to recognize, measure, disclose and analyze
information in an entity’s financial statements. Financial reporting focuses on the
needs of the external users (e.g. shareholders, creditors and regulatory agencies).
As illustrated below, these six functional competencies clearly provide a bridge across the three
pillars.
Strategy
Strategic
Management Performance
Measurement
Risk Performance
Management & Management
Governance
Financial
Reporting
Financial Resource
Management Management Accounting
Diagram 2
Functional Competencies.
Competency Mapping Framework for the CMA Profession 6
2. Enabling Competencies
Knowledge alone does not define a professional. Enabling competencies – competencies which
reflect the manner in which the professional conducts himself or herself, and how decisions are
made and communicated – are of equal importance. These enabling competencies are at the
professional core of being a CMA, a strategic financial management professional. They are:
E1. Decision making and problem solving – This basket of enabling competencies
includes such personal attributes as: analytical and problem-solving skills; the ability to
relate “parts” and “wholes”; the ability to understand and manage priorities; and having
an innovative and creative orientation.
E2. Leadership and group dynamics – This includes attributes such as: leadership
abilities – being able to lead and build teams; empathy; enthusiasm for collaboration;
process and change management skills; negotiation skills; and coaching/mentoring
skills.
E4. Communication (both written and oral) – This group of competencies includes:
listening, comprehension, oral and written skills; persuasiveness; and the ability to
communicate complex matters to all levels of the organization.
The tasks performed and positions held by a CMA evolve over the course of his or her career.
To reflect this, the competency map extends far beyond the traditional boundaries of
accreditation processes by defining competencies across career stages. Developing those
competencies requires stimulating continuing professional education and individual member
commitment to lifelong learning.
The competency map focuses on career stage development, not specialization. Specialization
involves building a narrow, technically focused competency set – a tax professional, for
instance. Career stage development, in contrast, implies expanding a person’s functional and
enabling skills. Such an individual will have a greater understanding of how decisions affect the
whole organization. For instance, a person that has mastered many of the competencies might
effectively reconfigure a particular function in an organization so that it operates more effectively
as an integrated part of the business. Such a reorganization might improve efficiencies,
establish better communications between functions, improve decision-making processes, etc.
Specializations such as tax compliance, public audit and information technology are not
incorporated into the map. Instead, the map defines competencies that are at the core of our
definition of a CMA.
CMAs are defined as strategic financial management professionals. As such, they are ideally
suited to senior positions such as that of the Chief Financial Officer and other C-suite positions
of authority – Chief Executive Officers (CEOs), Chief Risk Officers (CROs) and Chief
Competency Mapping Framework for the CMA Profession 7
Information Officers (CIOs), to name a few. Indeed, there are CMAs across Canada working in
these roles, among other positions. The CMA is equally suited to other career routes where the
skills of a strategic financial management professional are relevant.
CMA Canada expects that a substantial number of members will, through a combination of
professional certification and ongoing career accomplishments, rise to senior leadership
positions in their chosen industries or other sectors. It is also expected that a wider range of
members will achieve significant career success in mid- to senior-level management layers, in
generalist and specialist roles.
CMA Canada recognizes that individuals with varying backgrounds, in both career and
academic achievement, are attracted to the profession. These differences are vigorously
encouraged and supported by CMA Canada in its competency stage model. It is acknowledged
that CMAs achieve their designation and develop in their careers in different stages, so the
competency stage model considers both the process of developing the required competencies,
and the typical career conditions a member may experience.
The map presents four distinct competency stages: acquisition, basic proficiency, advanced
proficiency, and mastery. For reference and comparison, each competency stage identifies the
following:
Career profile – a general articulation of the current career stage of the individual at each
potential competency stage.
Competency approach – this provides a general articulation of the way in which necessary
competencies would be developed, confirmed, or sustained at each level.
Exit characteristics – this is a general articulation of the characteristics that would be
present at the end of the competency stage in order to progress to the next stage.
At this stage of development, a prospective candidate is focused on acquiring the specific body
of knowledge and related career skills that will support the development of the core
competencies necessary to achieve the CMA designation. These formative characteristics are
acquired through a combination of structured academic study in key knowledge areas, and
ongoing career experience at a range of potential levels.
Career profile:
Commonly, such individuals will be completing undergraduate studies relevant to the
designation, or will have completed a qualifying degree within the last five to seven years. Many
will be working at more junior levels of organizations, with a significant number already having
achieved roles within middle management. In the workforce, a proportion of individuals will
already possess or be working toward a graduate-level degree in a related discipline, and have
substantial career experience in either the general business field, or a specialist function within
the organization (such as engineering or sciences).
Competency approach:
Individuals in this competency stage acquire the foundational body of knowledge through a
structured program of academic studies, either through a recognized post-secondary institution
or through specialized instruction offered by a CMA Canada affiliate at the provincial level.
Competency Mapping Framework for the CMA Profession 8
Individuals who already have completed advanced degrees or other professional designations,
including those having completed international programs, may be reviewed against a common
system for prior learning assessment and recognition (PLAR), and acknowledged to have
achieved a high level of competency acquisition at this phase. Individuals will also typically
undertake a deliberate process of acquiring relevant career experience in support of developing
identified competencies, using information provided by CMA Canada affiliates in different
provincial jurisdictions.
Exit characteristics:
The individual will hold a recognized university degree (or equivalent), and be able to
demonstrate that they have acquired the necessary body of knowledge and foundational career
experience by completing an exam that evaluates general suitability for entry to competency
stage 2.
At this stage of development, the individual undertakes a structured program of instruction at the
direction of a CMA Canada affiliated provincial body, based on a common national competency
syllabus. In parallel, the individual is subject to a structured monitoring process in his/her
employment, to ensure that necessary core competencies are demonstrated in the individual’s
workplace.
Career profile:
An individual at this level is typically operating within the lower end of the middle-management
layer, with demonstrated progression toward the more senior levels of this career stage. A
proportion of individuals at this competency stage will be at an advanced level within the middle-
management layer, or may already be operating at a senior level. A number of individuals at this
competency stage may hold other professional credentials or a combination of credentials and
advanced specialist degrees.
Competency approach:
Individuals at this stage build toward and demonstrate a basic level of proficiency in all core
competency areas. Necessary competencies are developed through a structured program of
competency-based training, offered either directly through a CMA Canada affiliated provincial
society, or in partnership with a qualified post-secondary institution. Competency-based training
may be offered at a number of different levels of instruction and duration matched to individual
capabilities, but based on the common competency map and uniform national accreditation
standards. In addition, the individual undertakes a deliberate process of career progression in
his/her workplace to demonstrate that specified core competencies can be applied effectively in
the workplace.
Exit characteristics:
Individuals will have achieved the CMA designation by providing a clear demonstration that they
have met the basic level of proficiency expected of a certified member, through a combination of
competency-based evaluations in a range of settings and formats, and verifiable practical
experience. Individuals will typically continue to expand upon their core competencies at this
level of proficiency for up to five years after designation, in preparation for advancement to the
next competency stage.
Competency Mapping Framework for the CMA Profession 9
At this stage, individuals are focused on expanding their core competencies through a
combination of broad applications in their ongoing career experience, pursuing the development
of additional career-specific competencies in their industry or sector, or pursuing further
competencies within their functional specialization in the organization (e.g. finance or IT).
Career profile:
The individual is an early to mid-career professional, between five and ten years after
certification. Within their organizations, they have usually achieved more senior positions within
the middle-management layer, and a significant number have begun to achieve introductory
senior management positions in their areas of specialization, or more generally within the
organization.
Competency approach:
Individuals expand upon and/or deepen their proficiency within core competencies through a
structured program of self-directed continuing professional learning and development (CPLD),
based on their individual career progression goals. Competency development also occurs
through the acquisition of ongoing career experience, as demonstrated by the progressive
acquisition of more organizational accountabilities and an expanded scope of authority.
Exit characteristics:
Individuals maintain ongoing records of competency development and progressive proficiency
growth, including periodic reporting to the necessary CMA Canada affiliated provincial
jurisdiction. The CMA member is supported in this proficiency development, or the expansion of
career-relevant competencies, by applicable CPLD programs at the national or provincial level.
This includes the possibility of the member receiving specialist certifications within the
designation by completing advanced programs of competency-based training and
demonstrating an enhanced level of proficiency.
At this stage, individuals are able to demonstrate ongoing mastery of core competencies
through applications in their ongoing career experience, and the pursuit of additional career-
specific competencies in their industry sector or within the context of their functional
specialization in the organization (e.g. finance or IT).
Career profile:
The individual is a late-career professional, having between 10 and 25 years of experience after
designation. The individual has the incontestable capability to respond to situations, both from
an integrative organizational perspective and from an external market context by drawing on a
vast array of potential responses accumulated through years of experience. Operating in a
senior management capacity, they are usually the highest ranking financial officer in the
organization, or are a financial professional with specialized knowledge in a functional area. A
significant proportion will be operating in the desired “C” space, and may be leaders of large
enterprises or significant strategic business units.
Competency approach:
The individual deepens their core competencies to the mastery level, and acquires a
complementary range of career-relevant competencies at various degrees of proficiency and/or
mastery. These are supported by a structured program of CPLD, including being involved in
Competency Mapping Framework for the CMA Profession 10
guiding the development of other members at earlier levels of proficiency through a structured
process of mentoring, or by serving as a strategic adviser.
Exit characteristics:
The individual maintains core competencies at an advanced proficiency level or higher
throughout the remainder of their career, continually demonstrating mastery in a range of
career-relevant competency areas.
This career competency approach provides for varying entry points and approaches – that is, it
respects the fact that individuals with different career experience and relative academic
achievement, or with a different balance between the three anchors of strategy, management,
and accounting, may have an interest in pursuing the CMA designation. For those wishing to
pursue the designation, a CS-2 basic proficiency is required, regardless of relative career
seniority. Each then continues to progress over the remainder of their career as a designated
strategic financial management professional.
Competency Mapping Framework for the CMA Profession 11
Section 2
Competency Map
The Competency Map defines competencies as functional or enabling, and each one is
represented in all four competency stages. There are ten higher level competencies – six
functional competencies and four enabling competencies. Each of these competencies is
presented in separate competency tables below (Tables F1 through F6, and E1 through E4).
These tables define the 10 higher level competencies. For the six functional competencies, sub-
competencies are defined for each career stage (acquisition, basic proficiency, advanced
proficiency, and mastery).
For the 14 sub-competencies, each of the four career stages (acquisition, basic proficiency,
advanced proficiency, and mastery) is explained. At this level, a member can fully understand
how competencies change with career progression.
F1. Strategic management – Charting a path to achieve sustainable value creation in an organization
F2. Risk Management and Governance – The ability to evaluate the strategic, operational and financial risks and ensure that
these are adequately measured, managed and controlled as well as establishing appropriate governance. This includes
internal control evaluation and risk reduction strategies and governance activities.
F3. Performance Management – The ability to set performance targets and implement appropriate systems to support
decision making and monitoring the achievement of these targets. This includes a focus on managing both costs and
revenues.
Task examples:
• Product and service costing (e.g. job order, process and ABC costing systems, allocation of indirect and joint costs)
• Cost control and process improvement (e.g. activity-based management and continuous improvement projects, target costing, and
business process re-engineering)
• Cost-based analyses (e.g. contribution margin/product mix, CVP analysis, relevant costs)
• Planning and budgeting (e.g. operational and financial budgeting, capital budgeting, project management)
F4. Performance measurement –The ability to evaluate performance consistent with the organization’s established strategy
and targets.
F5. Financial Resource Management – The setting of financial objectives and goals, managing financial resources, and
financial risk management.
Task examples:
• Sources of financing (e.g. public vs. private, debt vs. equity)
• Financial strategy
• Legal form of the entity
• Direct investment, outsourcing, or strategic alliances
• Impact of tax on finance and investment decisions
• Strategic business plans and forecasts (e.g. new markets/products, acquisitions and mergers, joint ventures and strategic alliances)
Competency Mapping Framework for the CMA Profession 20
F6. Financial Reporting – The recognition, measurement, disclosure and analysis of information in an entity’s financial
statements. Financial reporting focuses on the needs of the external users (e.g. shareholders, creditors and regulatory
agencies).
Task examples:
• Financial statement preparation
• Accounting records and systems
• Accounting cycle
• Accounting treatment for transactions
• Reporting obligations
• Reliability of financial information
• Internal accounting policies
• Budgets and forecasts
• Compliance with regulatory and GAAP requirements
Competency Mapping Framework for the CMA Profession 21
Task examples:
• Financial benchmarks and comparative performance
• Organization’s performance to budgets
• Financial ratios
Competency Mapping Framework for the CMA Profession 22
Enabling Competencies
Enabling competencies are those competencies that support the effective application of the functional competencies. As the
application of functional competencies become more readily available, the distinct advantage for CMAs will be found in the ability to
demonstrate enabling competencies at a significantly higher level than others in all situations. The demonstration of enabling
competencies must occur within a context of various tasks that will vary by situation.
• Investment decisions
• Incentive structure
• Budget formulation
Competency Mapping Framework for the CMA Profession 24
E2. Leadership and Group Dynamics – Ensuring effective human interaction to achieve the overall goals of the organization
E4. Communication