New Client Handbook

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How you can help Client

your own case: Expectations


We need clients to check their email
(1) Gather all important information
regularly, and respond to emails

HANDBOOK
documents and organize them by promptly. We also need you to keep

date and identify the item in the your voicemail in operation so we can

NEW CLIENT
title. This includes extracting all easily get ahold of you. If clients do not

live up to this expectation, we may not


relevant text messages into a pdf
be able to continue to represent you.
document using iMazing and

getting us your W-2s/ tax filings.

We are committed to helping you on

(2) Create a more detailed timeline your case, but we can't do it alone.

of events for us. attached is a helpful guide on what we

except from you, how we can help you,

and what your next steps should be.


(3) Think of helpful witnesses. Call

and ask if they will speak to us. For


Think like a detective, and help us

those who will speak to us, write gather the information and documents

down a list of names, emails, phone that can prove your case.

numbers, and a description of what


We are looking forward to working with
information they can share.
you!

(4) Keep looking for work, and track

all income and job search efforts.

You have a duty to do this, if you


fail, your case may have no

economic value. We will share an

Excel sheet to help you track your

efforts.
How to Reach Us
Other important steps: Billing Policies Please utilize your client portal to message us or e-

mail to communicate with us, or to share documents.

All phone calls, and emails, and the time


Protect your Privacy Please do not communicate via text.
to respond to them, is billable time. Time

Please set all social media accounts to is billed in six minute increments. A good
Please reach out through email with any questions. If
the most private setting, and try to post
way to reduce your bill, and save time, is you would like to speak, please email to set an
as little as possible. 
to gather your thoughts into a single appointment first.

email.
Almost anyone you talk to about your

case is a potential witness - keep


Office Contact Information
conversations limited. Another great way to save time and
Phone: (504) 224-0110
reduce bills is to organize all documents

you send us, send them all at one time


Fax: (504) 534-3380

Tell Us Anything with them labeled by date and topic.


4601 Dryades Street, New Orleans, LA 70115

You will be invoiced at the end of every


www.caseydensonlaw.com
The more honest you are with us, the
month for costs and attorneys fees
better we can do our job. Please
owed - if you do not pay, we have the
confide in us so we can help you.
right to terminate representation.

Seek Help from Others

We recommend all clients seek out

mental health counseling for support

during this difficult time. Please let us

know if you need assistance finding

help.

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