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    PC102-Résumé Part 2 - Veuslau Rodrigues

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    김애슐리
    Veuslau Rodrigues is seeking a management position with over 5 years of experience supervising sales teams and monitoring customer orders. As a store manager for LG Electronics Angola since 2019, Veuslau develops business strategies, achieves sales goals through training and motivating staff, ensures high customer satisfaction, and conducts employee performance reviews. Previously from 2017-2018, Veuslau was a customer manager for a telecommunications company where their responsibilities included clarifying customer questions, providing technical support, handling complaints, and supporting other customer service lines. Veuslau has skills in time management, leadership, customer service, and working in a team.

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    PC102-Résumé Part 2 - Veuslau Rodrigues

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    김애슐리
    6 views2 pages
    Veuslau Rodrigues is seeking a management position with over 5 years of experience supervising sales teams and monitoring customer orders. As a store manager for LG Electronics Angola since 2019, Veuslau develops business strategies, achieves sales goals through training and motivating staff, ensures high customer satisfaction, and conducts employee performance reviews. Previously from 2017-2018, Veuslau was a customer manager for a telecommunications company where their responsibilities included clarifying customer questions, providing technical support, handling complaints, and supporting other customer service lines. Veuslau has skills in time management, leadership, customer service, and working in a team.

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    PC102-Résumé Part 2_Veuslau Rodrigues

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    Veuslau Rodrigues is seeking a management position with over 5 years of experience supervising sales teams and monitoring customer orders. As a store manager for LG Electronics Angola since 2019, Veuslau develops business strategies, achieves sales goals through training and motivating staff, ensures high customer satisfaction, and conducts employee performance reviews. Previously from 2017-2018, Veuslau was a customer manager for a telecommunications company where their responsibilities included clarifying customer questions, providing technical support, handling complaints, and supporting other customer service lines. Veuslau has skills in time management, leadership, customer service, and working in a team.

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    6 views2 pages

    PC102-Résumé Part 2 - Veuslau Rodrigues

    Uploaded by

    김애슐리
    Veuslau Rodrigues is seeking a management position with over 5 years of experience supervising sales teams and monitoring customer orders. As a store manager for LG Electronics Angola since 2019, Veuslau develops business strategies, achieves sales goals through training and motivating staff, ensures high customer satisfaction, and conducts employee performance reviews. Previously from 2017-2018, Veuslau was a customer manager for a telecommunications company where their responsibilities included clarifying customer questions, providing technical support, handling complaints, and supporting other customer service lines. Veuslau has skills in time management, leadership, customer service, and working in a team.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
    of 2

    Veuslau Rodrigues

    veuslaurodrigues@gmail.com | +244 (923) 770-233

    Headline
    Over 5 year of experience

    My love of management has not only shaped my career but helped me discover my passion for
    helping people connect with each other. I supervise sales teams, monitors customer orders and
    identifies their needs, to define the best form of service. Accompanies negotiation of prices and
    delivery times and establishes goals to fulfill the objectives of the commercial area. . I’m now
    ready to take my skills and love of managing to the next level.

    Skills
    ● Time management Leadership
    ● Interpersonal skills Mental and physical organization
    ● Positive attitude Customer management
    ● Ability to work in a team Orientation

    Experience
    Store manager 2019-
    Present

    LG Electronics Angola

    ● Develop business strategies to increase the number of customers, expand store traffic
    and optimize profitability;
    ● Achieve sales goals by training, motivating, guiding and giving feedback to sales people;
    ● Ensuring high levels of customer satisfaction through excellent service;
    ● Keep the store in excellent condition and visual merchandising standards;
    ● Reporting on sales trends, customer needs, profits, etc.
    ● Conduct employee performance reviews to assess training needs and build career
    plans;
    Customer’s manager-Web Call Center 2017-2018

    TVCABO Angola-Telecommunication

    · Clarify doubts related to the client's products and services;

    · Provide technical advice, seeking the resolution of matters presented by the client;

    · Register the possible complaints communicated by the client and ensure their subsequent
    treatment;

    · Carry out promotional actions according to the guidelines defined by the company and
    indicated by the Supervisor / Coordinator;

    · Receive or make contacts with customers, according to the strategies defined for each
    campaign that is running.

    · Support whenever necessary all other lines in the operation.

    Education

    PC102-Professional skill 2021

    Brigham Young University-Idaho

    · Certificate in Commercial Fundamentals

    Business strategy
    2018

    Microsoft

    Entrepreneurship

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