DCM 101: MANAGEMENT INFORMATION SYSTEMS

1. a) Define the following terms

i. Synergy
ii. Software
iii. RAM
iv. BIT
v. Data (10 marks)
b) Discuss five roles of M.I.S in an organization (10 marks)

2. a) With an aid of a diagram, illustrate and explain any two network topologies (10 marks)
b) Outline five functions of operating system software (10 marks)

3. a) Explain the term is information system security? (2 marks)

b) Evaluate four threats to information systems (8 marks)
c) Describe five measures that can be used to control threats to information systems
(10 marks)
4. a) Analyze five characteristics of good information (10 marks)
b) Outline five advantages of cloud computing (5 marks
c) List five areas that must be considered in the feasibility study during systems
development (5 marks)

5. a) Outline any two difference between data and information (4 marks)

b) Explain four modes of Data processing (8 marks)
c) Using a well labeled diagram describe levels of management. (8 marks)

6. a) Assess five methods of organizing staff in the information systems department

(10 marks)
b) Examine the functions of five computer hardware devices (10 marks)
MANAGEMENT INFORMATION SYSTEMS: DCM 211

1. a) The need for structured and unstructured management decisions ensure that greater
attention is focused on transaction processing system and executive information systems.
Briefly explain what is meant by;
i) Structured decisions (2 marks) ii) Unstructured decisions (2 marks)

b) Describe five differences between a decision support system and executive information
system. (10 marks)

c) All systems have similar properties, discuss the following properties of a system:- i)
Entropy ii) Holism
iii) Boundary. (6 marks)

2. a) Explain the differences between system software and application software. (4 marks)

b) State the four different categories of system software and briefly explain the functions
performed by each. (8 marks)

c) Explain four factors to consider when acquiring computer hardware. (8 marks)

3. a) Explain any three data processing activities in an organization. (6 marks)

b) Describe any five benefits brought about by the networking technology in relation to
management. (10 marks)

c) With the aid of a diagram describe two basic LAN topologies (4 marks)

4. a) Describe any three importance of involving the users during design and development of a
new information system. (6 marks)

b) Change over strategy refers to the way an organization shifts from an old system to a
new one. The strategy adopted can either render a newly developed system useful or
completely useless. Discuss three change over strategies, stating one advantage and one
disadvantage of each. (12 marks)

c) State the importance of operational feasibility study during the initial stages of
information system development. (2 marks)

5. The issue of data and information security is a major challenge to the modern managers.
Discuss five threats to information security and suggest measures that can be taken to counter
each threat. (20 marks)
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6. a) Managers at all levels of management need information about products to support their
planning and control responsibilities. Describe three roles of managers at each level of
management, citing the characteristics of information suitable in each case. (12 marks)

b) Distinguish between data and information. (2 marks)

c) Discuss any three elements of good information. (6 marks)

MANAGEMENT INFORMATION SYSTEMS: DCM 211

1. a) The need for structured and unstructured management decisions ensure that greater
attention is focused on transaction processing system and executive information systems.
Briefly explain what is meant by;
i) Structured decisions (2 marks) ii) Unstructured decisions (2 marks)

b) Describe five differences between a decision support system and executive information
system. (10 marks)

c) All systems have similar properties, discuss the following properties of a system:- i)
Entropy ii) Holism
iii) Boundary. (6 marks)

2. a) Explain the differences between system software and application software. (4 marks)

b) State the four different categories of system software and briefly explain the functions
performed by each. (8 marks)

c) Explain four factors to consider when acquiring computer hardware. (8 marks)

3. a) Explain any three data processing activities in an organization. (6 marks)

b) Describe any five benefits brought about by the networking technology in relation to
management. (10 marks)

c) With the aid of a diagram describe two basic LAN topologies (4 marks)

4. a) Describe any three importance of involving the users during design and development of a
new information system. (6 marks)

b) Change over strategy refers to the way an organization shifts from an old system to a
new one. The strategy adopted can either render a newly developed system useful or
completely useless. Discuss three change over strategies, stating one advantage and one
disadvantage of each. (12 marks)

c) State the importance of operational feasibility study during the initial stages of
information system development. (2 marks)

5. The issue of data and information security is a major challenge to the modern managers.
Discuss five threats to information security and suggest measures that can be taken to counter
each threat. (20 marks)
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6. a) Managers at all levels of management need information about products to support their
planning and control responsibilities. Describe three roles of managers at each level of
management, citing the characteristics of information suitable in each case. (12 marks)

b) Distinguish between data and information. (2 marks)

c) Discuss any three elements of good information. (6 marks)

 MANAGEMENT INFORMATION SYSTEMS: DCM 211

1. a) i) Define the term Outsourcing. (2 marks)

ii) Highlight three advantages and two disadvantages of using outsourcing for software
acquisition in an organization? (10 marks)

b) Assess four challenges facing computer-networked systems. (8 marks)

2. a) Highlight five advantages gained by institutions that prefer e-resource for students to
Access learning materials? (10 marks)

b) With the aid of a diagram, illustrate data processing cycle. (10 marks)

3. a) Evaluate five challenges an organization will face in the process of automating its
Operations. (10 marks)

b) Identify and explain five components of expert systems. (10 marks)

4. a) Decisions are sometimes made without the “right” information. Explain five scenarios
when such an approach (making decision without the “right” information) may be taken.
(10 marks)
b) Describe five roles of database administrators in an organization. (10 marks)

5. a) Highlight five importance of studying System structure. (10 marks)

b) Suggest five roles of Information to Managers in an organization. (10 marks)

6. a) XYZ Company is currently running an Enterprise Resource Planning (ERP) system in

all its branch operations. Define the term ERP; hence explain five advantages XYZ
Company will get from using it in business management. (12 marks)

b) Identify and explain four security control mechanisms against system threats.
(8 marks)

1 DCM211A/18J
 MANAGEMENT INFORMATION SYSTEMS: DCM 211

1. a) Discuss six applications of system theory in a business enterprise. (12 marks)

b) Briefly explain the following types of computer system maintenance.

i. Corrective maintenance (2 marks)
ii. Perfective maintenance (2 marks)
iii. Replacive maintenance (2 marks)
iv. Preventive maintenance (2 marks)

2. a) With aid of a diagram, explain the hardware components of a computer system.

(12 marks)
b) Discuss four factors to consider while selecting software for an information
system. (8 marks)

3. a) Describe five qualities of a good information required by managers. (10 marks)

b) Differentiate the following types of systems.

i. Adaptive vs. non-adaptive systems (2 marks)
ii. Open loop vs. closed loop systems (2 marks)
iii. Stable vs. dynamic systems (2 marks)
iv. Open vs. closed systems (2 marks)
v. Simple vs. complex system (2 marks)

4. a) With an aid of a diagram, explain four types of network topologies. (16 marks)

b) Differentiate between authentication and authorization as used in information system

security. (4 marks)

5. Information system security is fundamental to information integrity in any organization

a) Propose five threats and vulnerability to an information system. (10 marks)

b) Argue how the threats identified above may be prevented. (10 marks)

6. a) Transaction processing system (TPS) are critical to business organization. Evaluate

five goals of a TPS. (10 marks)
b) Data processing is an important function that converts data into meaningful
information. List and explain
five data processing activities. (10 marks)
 DCM 211: MANAGEMENT INFORMATION SYSTEMS

1. a) List and explain five important features of the second generation computers (10 marks)

b) Define network topology, hence explain any four types of network topologies (10 marks)

2. a) Using a diagram, clearly demonstrate five elements of a system (10 marks)

b) Explain any two data processing modes, and for each mode, cite two advantages and two
disadvantages. (10 marks)

3. a) Giving an example in each, distinguish between system software and application software.
(4 marks)
b) Explain the meaning of the term hardware components, hence list the four groupings of
these components (6 marks)

c) Assess five importance of the system theory (10 marks)

4. a) Describe five merits encountered in prototyping (10 marks)

b) State and explain five characteristics of a good MIS (10 marks)

5. a) Explain five data security threats (10 marks)

b) i) Describe the Matrix method of an organization, hence,

ii) State its three advantages and three disadvantages (10 marks)

6. a) Propose any five roles of information in an organization (10 marks)

b) Explain the following concepts as used in MIS (10 marks)

i. Social media
ii. Cloud computing
iii. Information technology
iv. Multi media
v. Smart phones
 MANAGEMENT INFORMATION SYSTEMS: DCM 211

1. a) Define the term, Management Information System (MIS) (1 marks)

b) User training is important in system development. Highlight five reasons for user training
(10 marks)
c) Managers do make various decisions in an organization. Explain three types of decisions
made by managers, hence state two characteristics for each decision. (9 marks)

2. a) Explain any five factors to consider in selecting computer hardware (10 marks)

b) List and explain any five typical MIS reports (10 marks)

3. a) Fibre optic cable is becoming a common medium in digital communication. Highlight any
five reasons for the use of fibre optic cable (10 marks)

b) Describe five moral dimensions of the information age (10 marks)

4. a) Describe five reasons why information is regarded as a vital resource to an organization

(10 marks)
b) Cloud computing is a modern technology that is becoming common practice among
business entities. Discuss five benefits of cloud computing to a business organization
(10 marks)

5. a) Propose five components of system (10 marks)

b) A company is planning to install a program into its computer system. Describe five factors
that the company should consider while purchasing a computer program (10 marks)

6. a) Describe five data processing activities in an organization (10 marks)

b) Extranet refers to an internet made accessible to the selected external partners such as
business partners, suppliers, key customers etc. for exchanging data and applications and
sharing information. Discuss any five benefits of extranets to an organization (10 marks)

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 MANAGEMENT INFORMATION SYSTEMS: DCM 211

1. a) Describe any four characteristics of a good Management Information System.

(8 marks)
b) Explain any four roles of Social media in business. (8 marks)

c) Differentiate between system software and application software. (4 marks)

2. a) Propose four major components of computer hardware. (8 marks)

b) Highlight any four roles of information in an organization. (8 marks)

c) Name any four basic network devices. (4 marks)

3. a) Explain any five advantages of computer network to an organization. (10 marks)

b) Define the term operating system. (2 marks)

c) Explain any four functions of operating system. (8 marks)

4. a) Identify four threats faced by organizations while using Information Technology.

(4 marks)
b) Describe any three methods of organizing staff within an ICT firm. (6 marks)

c) Propose any five roles of database administrator in an organization. (10 marks)

5. a) Define the term ‘Artificial Intelligence’. (3 marks)

b) Managers should study system structures. Highlight four reasons for studying a system
structure. (8 marks)

c) Use a well labelled diagram to illustrate various levels of management. (9 marks)

6. a) Explain any four roles of Knowledge work systems. (8 marks)

b) Define the term Information. (2 marks)

c) Describe any five characteristics of a system. (10 marks)

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 MANAGEMENT INFORMATION SYSTEMS: DCM 211

1 a) Define the term ‘computer network’ (2marks)

b) Outline four network devices used to set up LAN (8marks)

c) Data processing is known to have multiple stages. Based on the statement, describe
the data processing life cycle. (10marks)

2 a) Examine three secondary storage devices and give one advantage and one
disadvantage of each. (9marks)

b) Highlight three benefits of office automation systems within organizations.

(3 marks)
c) Explain four types of MIS reports used in an organization (8marks)

3 a) Organization XYZ deals in electronic transfer of customers’ classified data across

many countries. Examine five security threats organization XYZ may face, hence provide
preventive measure for each. (10marks)

b) Define the term prototyping and give four advantages (10marks)

4 a) Identify two types of operating systems used in mobile phones (4marks)

b) State two advantages and one disadvantage of using a laptop over a desktop.
(6marks)
c) Highlight five elements of a system (10marks)

5 a) Evaluate any five functions of management in an organization (10marks)

b) Outline five benefits of cloud computing. (10marks)

6 a) Discuss five methods firms can use to organize their staff. (10marks)

b) Examine five characteristics of a valuable information. (10marks)

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 DIPLOMA COURSE IN MANAGEMENT SECTION I
MANAGEMENT INFORMATION SYSTEMS: DCM 211

1. a) Outline four advantages of open source operating systems (8marks)

b) Management information systems (MIS) are designed to provide information

needed for decision making at levels of management. Explain six main
characteristics of Transaction Processing System (TPS). (12marks)

2. a) Identify five factors to consider in selection of a data transmission medium

(10marks)
b) Describe three components of the CPU of a computer (6marks)

c) Highlight four advantages associated with outsourcing in an organization

(4 marks)

3. a) Examine three advantages and two disadvantages of RAD model. (10 marks)

b) Explain any five data processing methods (10marks)

4. a) Examine the difference between formal and informal MIS (8marks)

b) Discuss four security controls in ICT (12marks)

5. a) Explain;
i) Two disadvantages of using social media (4marks)
ii) Three advantages of using social media (6marks)

b) Evaluate five roles of information in an organization (10marks)

6. a) With the aid of a diagram, explain four types of network topologies (8 marks)

b) State and explain any four output devices that can be used in institutions.
(8marks)
c) State four characteristics of a good MIS (4 marks)

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 MANAGEMENT INFORMATION SYSTEMS: DCM 211

1. a) List and explain five general application packages (10 marks)

b) Distinguish between the following terms as used in MIS (10 marks)

i. Manmade and natural systems.
ii. Stochastic and mechanistic system
iii. Open and closed system
iv. Adaptive and non-adaptive systems
v. Open loop and closed loop systems
.

2. a) Describe five merits of object-oriented approach during system development.

(10 marks)
b) Evaluate five desirable features of MIS (10 marks)

3. a) Define the term internet (2 marks)

b) Highlight five advantages of internet technology. (10 marks)

c) Describe four characteristics of structured decision in an organization. (8 marks)

4. a) Propose five administrative controls applied in maintaining system security.

(10marks)
b) Assess three merits and two demerits of time-sharing processing mode. (10 marks)

5. a) Outline five factors to consider when purchasing a computer hardware (10 marks)

b) Highlight five functions of the Board of Directors in an organization (10 marks)

6. a) Describe three advantages and two disadvantages of flat organizational structure

(10 marks)
b) Suggest five benefits of cloud computing to an organization (10 marks)