Eve Ash

Motivational Psychologist and

CEO of Seven Dimensions
eve@7dimensions.com.au
@EveAsh

Jessica Petry
Sr. Marketing Specialist
jpetry@bizlibrary.com
@JessLPetry
@BizLibrary

#BIZWEBINAR
© Eve Ash eveash.com www.7d-tv.com
Improve employee performance with the largest
and fastest-growing library of training videos.
How do you feel about the future?

A. Very enthusiastic
B. Quite positive
C. Not sure
D. Mildly concerned
E. Very worried / anxious

© Eve Ash eveash.com www.7d-tv.com

Time and Stress Management | Mindset for Success
EVE’S AIM FOR TODAY … that you take away:

1. Practical strategies you can use in your personal

and work life to reduce stress
2. A powerful tool to share with your team to
achieve goals
3. That you feel more positive about your future by
being in control

© Eve Ash eveash.com www.7d-tv.com

What are your top challenges right
now?
A. Work overload
B. Health/stress issues
C. Family/personal pressures
D. Problematic relationships at work
E. Nothing major

© Eve Ash eveash.com www.7d-tv.com

We often feel short of time
…and stressed.

Is it out of our control?

© Eve Ash eveash.com www.7d-tv.com

angry, moody, negative…
unmotivated, uncaring, unfair …
selfish, biased, intolerant, don’t listen…

Difficult people
I can’t help but react
I just look at her and feel angry
He is so unreasonable it drives me crazy

My Reactions and
Emotions
© Eve Ash eveash.com www.7d-tv.com
Two attitudes for success
Confidence

Persistence

© Eve Ash eveash.com www.7d-tv.com

 Black Box of My Mind

My internal scripts impact my performance

© Eve Ash eveash.com www.7d-tv.com

 Positive Scripts
“It’s a good year and I feel great”
“I love a chance to improve our results”

“I enjoy helping others achieve their

goals”
“I am confident we will succeed”

© Eve Ash eveash.com www.7d-tv.com

Negative Scripts
“This is such a demanding role”
“I get disappointed with some people”

“I am overloaded”
“I’m too tired to … I wish…”

© Eve Ash eveash.com www.7d-tv.com

Negative Scripts
… contagious, keep you
stuck in the past

Poor culture

PEOPLE DO NOT achieve their potential.

© Eve Ash eveash.com www.7d-tv.com

SABOTAGE SCRIPTS
Where from?

• Past
• Habit
• Culture
• Stuck
• Fear

© Eve Ash eveash.com www.7d-tv.com

Fear Factor

• I don’t want to make a mistake

• I worry about the outcome
• They might react badly
• He might not like me
• She might dislike my work
• The proposal might get rejected

© Eve Ash eveash.com www.7d-tv.com

Types of Fear

• Fear of embarrassment
• Fear of failure
• Fear of not being liked

© Eve Ash eveash.com www.7d-tv.com

Wishing
I wish we had more time, more staff, more budget.
I wish I was still on holidays. I wish it was Friday.

Whining
I’m under too much pressure. People don’t realize
how much effort this takes.

Wasting Time
There’s plenty of time. It can wait... A coffee first.

The Negative Land of W

© Eve Ash eveash.com www.7d-tv.com
© Eve Ash eveash.com www.7d-tv.com
Wanting to Achieve
I want to improve. We can make this happen.

Willing to Learn
I will learn new ways. We can benchmark against
others. We can learn from this. Everyone can
improve.

Working Effectively
Our goals are clear. We’ll be efficient. I won’t
procrastinate.

The Positive Land of W

© Eve Ash eveash.com www.7d-tv.com
 CHOOSE your mood

 Comfortable with overload

 Willing to help and do extra
 Caring and empathic

VS

o Frustrated or annoyed
o Moody or uncaring
o Too busy or too tired
© Eve Ash eveash.com www.7d-tv.com
Rewrite
Negative Scripts

This report is going to be a nightmare.

This is going to be a challenge.
I can’t handle this.
I’m going to enjoy solving this.
It’ll go badly.
I’m in control of my work.
(c) Eve Ash eveash.com
Rewrite
Negative Scripts

I feel anxious.
I will go for a walk and refresh!
I get upset by negative people.
I will be calm and professional.
I feel overloaded and stressed.
I will complete one task right now.
(c) Eve Ash eveash.com
Managing myself for success
• I will do well.
• I am enthusiastic.
• I will engage others.
• I know my subject matter.
• I’m going to enjoy this challenge.
• I will keep moving forward to get results.
• I am well prepared, organized and feeling good!
• I am going to feel great when I achieve my goal.

Turn Obstacles into Opportunities

(c) Eve Ash eveash.com

YOUR LEVEL  CONTAGIOUS RESPONSE
Zip! Zing! Zest! BEING SPECIAL
Unanticipated
Delighted
FRIENDLY, OPEN, POSITIVE
Pleased

UNTHINKING/FLAT
Communication
Not OK, ‘after taste’

INADEQUATE
Moody / Stressed
 Poor response

© Eve Ash eveash.com www.7d-tv.com

POSITIVE MINDSET TO REACH GOALS
STEP 1
Set Goals

STEP 4 STEP 2
Make Scripts Audit Scripts
a Habit

STEP 3
Edit Scripts

© Eve Ash eveash.com www.7d-tv.com

1. Goal: Public Speaking
2. Audit your scripts
POSITIVES
I will lose the fear. I will develop skills. More career opportunities.

NEGATIVES
I hate talking in groups. I am a bad speaker. I will go blank.

3. Edit your negative scripts

I will learn to enjoy speaking in public.
I will keep practicing, build skills and reduce my fear.
Each talk I will imagine people clapping at the end of it.

4. Make it a habit
I will keep persisting. I will be brave and ASK for speaking opportunities.

© Eve Ash eveash.com www.7d-tv.com

Goal
2. Audit your scripts
POSITIVES ………………………………………
………………………………………………………
NEGATIVES ……………………………………..
………………………………………………………
3. Edit your negative scripts
………………………………………………………
………………………………………………………
4. Make it a habit
………………………………………………………
………………………………………………………
© Eve Ash eveash.com www.7d-tv.com
Get Results!

• Clear objectives
• Confidence and
persistence
• Share, ask for help, build
new habits
• Positive scripts and
relevant action steps!

© Eve Ash eveash.com www.7d-tv.com

 Difficult People?
Skills | Conflict Situations?

1. Stay calm & observe

2. Use empathy & be responsive
3. Find common ground, agreed point/shared
vision
4. Focus on facts, tasks and priorities, not
emotions
5. Stick to rules, give feedback, set boundaries
6. Work on solution and agree on strategy

(c) Eve Ash eveash.com

 Solve problems together!
Respect and responsibility
– acknowledge your part, don’t blame, admit difficulties

Ask and listen

– be open, don’t prejudge, ask for observations and ideas

Factual feedback and explaining

– specific examples, why it’s a problem, link to standards

Agree on plan to change

- asses what to improve, how, when, what, who

© Eve Ash eveash.com www.7d-tv.com

 360° OPENNESS!

Clients
Partners Suppliers

Peers & Leadership

colleagues ME Team

The Board Other

stakeholders
Staff
& Contractors

© Eve Ash eveash.com www.7d-tv.com

1. Show enthusiasm
2. Ask, listen & engage
3. Turn obstacles into opportunities
4. Manage overload with positive scripts
5. Be a calming influence on others
6. Speak assertively and manage boundaries
7. Resolve conflict
8. Be gracious
9. Bring fun, joy, laughter to work

Inspire others by your lead

© Eve Ash eveash.com www.7d-tv.com
Physical benefits of laughter…

• Releases endorphins 
feel good!
• Boosts immune system
• Improves blood flow to
heart
• Lowers blood pressure
• Stress reliever

© Eve Ash eveash.com www.7d-tv.com

Laughter…
universal language

• Inspires hope and

optimism
• Makes us happy and
engaged
• People are friendlier and
more open
• Binds people together
• It’s contagious!

© Eve Ash eveash.com www.7d-tv.com

Success & Excellence

= ATTITUDES + SKILLS + KNOWLEDGE

© Eve Ash eveash.com www.7d-tv.com

We CHOOSE our mood

Positive
attitudes

Positive
behaviors

© Eve Ash eveash.com www.7d-tv.com

How do you feel about the future?

A. Very enthusiastic
B. Quite positive
C. Not sure
D. Mildly concerned
E. Very worried / anxious

© Eve Ash eveash.com www.7d-tv.com

Recommended Resource

Cutting Edge
Communication:
Developing Successful
Mindsets

• The Negative Land of W

• Dealing with negativity
Recommended Resource

Cutting Edge
Communication:
Surviving Stress and
Burnout

• Managing stress effectively

• Informative and entertaining
Recommended Resource

Cutting Edge
Communication:
Overcoming Setbacks

• Overcoming setbacks and staying

positive.
Recommended Resource

Cutting Edge
Communication:
Stretching the Team

• Do real time team building

Recommended Resource

• Business Success And Profit

• Crisis Management Mastery
• Marketing, Brand And
Reputation
• Leadership And Culture
• Career And Personal
Strategy
• HR Strategy And
Management
• Recruiting And Developing
High Achievers
• Managing People Problems
• Influencing And Sales Skills
• Legal Issues
Planning and Scheduling for Results
 FREE 30-DAY TRIAL!
no risk and
Improve employee performance with the largest no obligation
and fastest-growing library of training videos.
Eve Ash
Motivational Psychologist and
CEO of Seven Dimensions
eve@7dimensions.com.au
@EveAsh

Jessica Petry
Sr. Marketing Specialist
jpetry@bizlibrary.com
@JessLPetry
@BizLibrary

#BIZWEBINAR
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