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I. LEARNING ACTIVITIES (Offline or Asynchronous Assessment)

GENERAL DIRECTION: Follow the format below. Submit hard copy or soft copy.

Name: __________________________________Course&Year: ______________

Schedule: _______________________________Date Submitted: _____________
Subject: _________________________________

Answer Sheet for Evaluation Chapter # ______ (ex. Evaluation Chapter 8)

TRUE or False.
1.
2.
3.

ESSAY

Which of the following criteria for a measure to be accurate is not met in each of the
given situations?

A. valid
B. reliable
C. accepted
D. feasible
E. specific
F. based on the mission and objectives

______1. My boss asked me to fill out a self-evaluation of my performance. But I

refused to do it. Evaluation is her job, so let her do it.
______2. My boss told me that I was not doing a very good job of data entry. When I
asked him what he meant, he went around in circles and never gave me a
good answer.
______3. The boss said I’m not producing as many widgets as I used to. But it’s not my
fault that the machine jams every now and then and I have to stop working to
fix it.
______4. My boss asked to me to evaluate my employees four times a year instead of
only once. I told her I don’t have the time to do it that many times. It’s just not
 possible to do a good review that often without cutting back other things that
are more important.
______5. My boss said I have a bad attitude and gave me a lower overall rating. But I
pointed out that I get all my work done well and by the deadline or early, and I
questioned what my attitude had to do with my performance.

II. EVALUATION (Synchronous Assessment)

TRUE or FALSE. Write T on the space provided if the statement is correct and F if
the statement is incorrect.

1. The annual performance evaluation process is naturally motivational because the

company identifies each employee’s weaknesses.
2. In performance appraisals, the word specific means that the form provides
enough information for everyone to understand what level of performance has
been achieved by a particular person within a well-identified job.
3. As a manager, an important part of your job is to make sure that your employees
know exactly what is expected of them—the standards.
4. The basic performance appraisal is very simple to carry out.
5. To meet the communication purpose of performance appraisals, managers have
to allow the employee the opportunity to speak to them concerning factors that
inhibit their ability to succeed.
6. Without good information on performance of individual workers, managers
cannot make reasonable decisions about their workforce.
7. Traits that most people would be likely to focus on, such as physical
attractiveness, punctuality, and extroversion, have been shown to have very little
bearing on job performance.
8. Results-based appraisal is the most concrete, or fact-based, form of appraisal.
9. The critical incidents and MBO methods tend to be the best appraisal methods
for an evaluative interview.
10. The immediate supervisor is always the best person to evaluate any employee.
11. Personality conflicts and personal biases can affect how individual employees
rate their peers.
12. Subordinate evaluations must be confidential in nature, or it is unlikely that the
subordinates will provide an honest evaluation of their supervisor.
13. We rarely use 360° evaluations because they are so difficult to coordinate.
14. If they are guilty of halo error, evaluators assume reasons or motivations (such
as attitudes, values, or beliefs) for an observed behavior.
15. Using multiple evaluators will limit the ability of one individual appraiser to
provide a biased opinion concerning an employee’s performance.

III. LEARNING ACTIVITIES (Offline or Asynchronous Assessment)

Case Study

“The Tennis Match”

 Noel is a computer programmer at Jonadel Corporation. He was delighted to
know that part of the company’s athletic program is a mixed doubles tennis tournament
to be held at the corporate tennis court. Grace, who works in the same department, used
to play with Noel in many occasions, and the two would like to compete in the
tournament. They feel that there is a great chance to win the annual tennis competition.

There is a growing interest among employees who are tennis players in the
corporation as it develops more productivity at work. The management themselves are
all tennis enthusiasts. The tournament is scheduled on Friday afternoon and
management declared this as a “tennis holiday”. It is a day of fun and workers can cheer
for their respective teams. Management supported the program with free snacks and fun
fairs to make the occasion memorable. It was a four-consecutive Fridays tournament.

Noel and Grace advanced to the final round. They were leading in the third set
which was the deciding point. On a smash, Noel twisted his ankle badly. Despite the
injury Noel and Grace continued the game until they won the set and were declared
tennis champions. Noel’s injury became worse and he head to be confined in the
hospital for 2 days as the X-ray results showed hairline fractures.

Noel missed two days of his work activities. He has no more sick leave or
vacation leave because company policy and ECC policy do not cover non – related work
accidents. Worker’s compensation provides payment if the worker is “functioning within
the scope of employment”

What should Noel do?

IV. EVALUATION (Synchronous Assessment)

I. Write TRUE if the statement is correct and FALSE if it is incorrect.

____ 1. Fringe benefits are supplemental compensation, which employees receive

_ aside from direct wages or incentive pay.
____ 2. Fringe benefits are given to selected employee.
_
____ 3. Benefits granted to employees cannot be reduced or removed from the
_ employees.
____ 4. Employees must be aware of the cost of their benefits.
_
____ 5. Employees can enjoy 5 days sick leave even if they have less than a year
_ of service.
____ 6. Selected employees who have family problems are provided with
_ counseling services.
____ 7. Labor union members do not receive company benefits.
_
____ 8. A married male employee can avail of the paternity leave pay when his
_ wife gives birth.
____ 9. Hiring of contractual employees will greatly reduce cost on benefits.
_
____ 10. All regular employees are granted healthcare funds.
_
II. Choose the letter of the correct answer.

____ 1. What benefits are mandated by law?

_
A. Company benefits B. Statutory benefits
C. Transportation benefits D. Loan benefits
____ 2. What is the periodic payment of workers who retired from the company
_ because of advanced age, illness, or infirmity?
A. Healthcare B. Pension
C. Vacation Leave D. Sick Leave
____ 3. What kind of benefits are the Christmas Bonus and 13th month pay?
_
A. Financial benefits B. Recreational services
C. Professional services D. Medical and health services
____ 4. Why do some companies give in-service trainings, seminars, workshops
_ and the like?
A. Provide a mutual understanding between management and
employees.
B. Provide legal advice for employees
C. Provide training and educational assistance in order to prepare their
workers for higher jobs and responsibilities.
D. Provide certain services for the welfare and convenience of the
families of their employees
____ 5. Who needs maternity leave with pay?
_
A. Male employees B. Married women
C. Single women D. A & B
____ 6. Which company benefit is granted to an employee who is suffering from
_ an ailment which prevents him from reporting to work?
A. Sick leave B. Maternity
C. Vacation leave D. Retirement
____ 7. Which type of profit-sharing plan establishes trust funds to provide
_ employees with future payment?
A. Cash plan B. Purchase plan
C. Deferred distribution plan D. Group insurance
____ 8. Which type of profit-sharing plan provides for payment of the employee’s
_ share in the profit based on his salary or wage?
A. Cash plan B. Purchase plan
C. Deferred distribution plan D. Group insurance
____ 9. Which strategy considers the age, sex, and status of their work force?
_
A. Cost control strategy B. Staffing cost strategy
C. Demographic composition cost D. Benefit survey and
strategy benchmarking
____ 10. Which strategy requires the employee to work more hours and pay
_ overtime premiums?
A. Cost control strategy B. Staffing cost strategy
C. Demographic composition cost D. Benefit survey and
strategy benchmarking
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V. LEARNING ACTIVITIES (Offline or Asynchronous Assessment)

Case Study

“Employee Layoffs at the University Medical Center”

The University Medical Center is a medium-sized, 300 bed capacity hospital in

Dasmariṅas City. The facilities have grown gradually over the years and considered one
of the largest in the city. Although it is unionized, it has never experienced an employee
layoff since its inception.

Sister Lallaine Buenaobra, the Chief Executive Officer of the hospital for eight
years, presented a rather bleak financial picture during the most recent quarterly
meeting of the board of directors or BOD. This, according to her, is the result of the
declining occupancy rate brought about the opening of the biggest government hospital
in the province. This has affected the income of the hospital posting a net loss in its
latest income statement. Such declines have not been unusual for this industry because
of increasing competition. So far, the only response to these changes has been
tightening of requirements for equipment and supply purchases. The projected deficit for
the coming year is around P1, 300, 00.00 unless some additional revenues are identified
or some additional savings found. The BOD’s recommendation is employee layoffs,
which according to the board is the only realistic alternative. They recommend laying-off
up to 25% of the hospital’s employees.

Melinda Dumael, the HR Director of the hospital was given the task to implement
the recommendation of the board.

Help Melinda and sister Lallaine solve this problem by following the steps:

1. State the main problem of the hospital.

2. State the different areas of consideration following the guide below’
2.1 strengths of the hospital
2.2 weaknesses of the hospital
2.3 opportunities
2.4 threats
3. Give your proposed solutions/alternative courses of action or ACA (minimum of
three) to help the hospital overcome this problem.
4. State your recommendations based on your ACA.

VI. EVALUATION (Asynchronous Assessment)

III. Read the following statements. Write TRUE if the statement is correct and FALSE if
it is incorrect.

____ 11. Employees leave their workplaces for greener pastures.

_
 ____ 12. Demotion is a natural course in a certain job that employees should
_ welcome.
____ 13. All employees have the opportunities to be promoted.
_
____ 14. The management always wants to keep loyal and good workers.
_
____ 15. Preparing the employee to be an efficient worker is the sole responsibility
_ of the company.
____ 16. Promotion is a form of incentive for the employee.
_
____ 17. An exit interview makes an employee feel better about himself.
_
____ 18. The HRD has the most bulk or work in terms of dealing with efficient and
_ poor employees.
____ 19. Seniority rule in promotion should be strictly followed.
_
____ 20. Management decision on the status of an employee is always right.
_
IV. Match column A with column B to establish the relationships of the two given
ideas.

Column A Column B
____1. Promotion A. Movement of an employee from his
____2. HRD present job to a job of lower rating and
____3. Demotion pay.
____4. Exit Interview B. Separation of employment relationship.
____5. Lay-off C. Movement of an employee from a lower
____6. Service Merit level to a higher level.
____7. Employee D. Process of determining the reason of
Transfer employee resignation.
____8. Slack business E. Takes full charge of the records and
____9. Longevity pay performance of employees.
____10.Technical changes F. Time when operation slows down.
G. Introduction of IT and modern
machineries.
H. Award accorded to a retiree.
I. Movement of an employee within the
organization.
J. Remuneration given to an employee due
to loyalty and service.
K. Company’s growth and development in a
year.

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VII. LEARNING ACTIVITIES (Offline or Asynchronous Assessment)

Case Study
 “Permaja Montessori School (The Case of Ms. Joan”

Miss Joan was hired as assistant librarian at Permaja Montessori School

immediately after her graduation from the Philippine Normal University. She had very
good credentials and graduated with honors. During the last two years, her performance
was found to be very satisfactory. She was diligent in her duties and responsibilities.
Recognizing her good performance, she was promoted to the position of Chief Librarian.

Miss Joan has a staff of 4 employees who are all secretarial graduates. Yolly has
been with the school for ten years and is a mother of two young boys who are also
enrolled in the school. Ms. Carol has been in the school for 8 years, a mother of a young
girl, 8 years old, and in the second grade also in the same school. Ms. Carol is legally
separated from her husband who lives far south. Ms. Rhea is one of the youngest, about
the same age as Ms. Joan, Mr. Armando Loyola is a male employee who is one of the
pioneers of the school and very closely related to the owner.

In a closed door meeting with the President and the Board of Directors, Ms. Joan
reported the following:

“I was the youngest employee in the library when I was hired.

During the period of my employment, I found out that it is hard to
supervise older employees. They have less education and refuse to
improve their academic qualifications. I find difficulty, making them follow
instructions, and cooperation seems too difficult to attain in the library.
Even if meetings are held to discuss issues and concerns of the students,
still they refuse to cooperate. I think there is a problem of keeping peace
and harmony in my department.

Our old employee, in particular, doesn’t try to get along with

anyone in the department. She takes separate lunch and coffee breaks.
Every time we plan some sort of social event, or simple gathering, she
does not agree with anyone else. If her idea is not carried out, she gets
mad and will not cooperate with anyone else. It is really hard to know the
best way to handle such situation.”

With this statement before the Board of directors, the president puzzled on what
to do to maintain harmony in the library department.

Review Questions:

1. What is discipline? Why is it important in the making of an effective

organization?
2. What is the role of the HRD in maintaining discipline? What are the roles of
the line managers and supervisors?
3. Why do we develop self-control as an important means of discipline?
4. Discuss the major disciplinary problems in the present industrial setting?
5. Discuss the role of counseling in discipline.
VIII. EVALUATION (Asynchronous Assessment)

V. Read the following statements. Write TRUE if the statement is correct and FALSE if
it is incorrect.

____ 21. The employees must act in conformity to standard norms that the
_ organization would like to follow in the course of existence.
____ 22. Discipline is to improve, enforce punishment and coerce the employee to
_ do fundamental standards of behavior.
____ 23. Cases involving suspension are the responsibility of line supervisors and
_ managers.
____ 24. Discipline should be punitive rather than corrective.
_
____ 25. The principle or re-enforcement is applied to correct the behavior of the
_ employee.
____ 26. Preventive suspension should be resorted to only when all possible
_ remedies fail to improve the employee’s attitude and behavior at work.
____ 27. Treatment of discipline must be based on personal circumstances and
_ relations.
____ 28. Disciplinary action is never pleasant from all angles and it is often difficult
_ to know just what action to take in improving it.
____ 29. Good management develops better employees and good employees
_ serve the organization with dedication and loyalty.
____ 30. Managers and supervisors must be firm but compassionate.
_

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I. LEARNING ACTIVITIES (Offline or Asynchronous Assessment)

Case Study

“The Canteen Concessionaire”

PMP Manufacturing Corporation is engaged in the production of quality spare

parts for motorcycles for export and for local sales, the plant employs more than 300 line
workers and employs about 35 office personnel.

The canteen that serves snacks and regular meals is located inside the plant.
The operator is an outside concessionaire who pays no rent, water, power, and
electricity. While it is private in nature and independent of the company, the canteen
owner is relative of the company president. The company provides all the facilities
including plates, spoons, forks, and other kitchen utensils.

Angie, the concessionaire manager has been complaining to Mr. Nonoy

Padrones, the Personnel Manager that the cost of food has gone up since the
implementation of the EVAT law and that he cannot afford to serve meals at the current
price of viands at Php 20.00 per serving and rice at Php 5.00 per cup. Mr. Padrones
cannot give any definite answer to the problem of Ms. Angies as he has to discuss this
with management and the employees’ association.
 In the meeting with the employees’ association, Ronald the president complained
that the employees are not satisfied with the kind of service the canteen has been giving
them. He stated that the food choices are limited and the most servings are vegetables
and meat; the food is almost the same every day. He suggested that a new
concessionaire be hired instead.

Mr. Padrones is in deep thought in his office on how to solve the problem, how to
tell the company president about the canteen concessionaire problem and the request of
the employees for a change in canteen operator.

He is thinking of either a food subsidy or allowance or to give the employees their

meal chits and charge meals to company funds.

Review and Discussion Questions:

1. What are the basic needs identified by Maslow? How do they relate to
maintenance of employee morale?
2. How can HRD develop employee morale? What measures would influence
the employee to stay in the employment of the company?
3. Discuss the different theories of motivation. How can these theories help
maintain the morale of employees?
4. What is the role of money as motivator for employees to stay in the
company?
5. Identify the relationship between motivation and performance?

II. EVALUATION (Offline or Asynchronous Assessment)

I. Read the following statements. Write TRUE if the statement is correct and FALSE if
it is incorrect.

____ 1. Morale can be measured in terms of team spirit, loyalty, and employee’s
_ goodwill.
____ 2. The kind of employee’s education, social environment, and economic
_ status determines an employee’s values and activities.
____ 3. Management must close its door to employee’s complaints and
_ grievances.
____ 4. Managers and supervisors get things done through the work of the people
_ under their direct supervision.
____ 5. The motivation for performance in the job must come from the
_ supervisors.
____ 6. Employees are resources of production and we must help them grow as
_ individuals.
____ 7. Autocratic supervisors perform better than democratic ones due to the
_ Filipino orientation.
____ 8. To motivate employees to be productive, the supervisor must respond in
_ varying ways.
____ 9. Motivating employees to perform better is the major concern of
_ supervisors.
 ____ 10. The sports program of the company must focus on team work.
_

III. ASSIGNMENT

As a manager how can you motivate employees to perform their tasks willingly and
enthusiastically?