Indian Aviation indigo

Aviation is among the worst-affected sectors amidst the Covid-19 crisis. Let us take a
look at how airlines are surviving the pandemic, with the help of 2 case studies

Flex play - IndiGo recently launched “flex pay” for its passengers wherein they can
avail a flexible payment option. Passengers can secure their bookings by paying only
10% of the total fare amount and defer the rest of the payment upto 15 days before
the date of departure.
Laid off 10% workforce To save costs, Indigo had to lay off 10% of its workforce,
which is about 2700 employees, saving about 400 cr Rs. IndiGo had also initiated
pay cuts and leave-without-pay programme for its employees

Discounts - IndiGo also gave a 25% discount on the airfare to doctors and nurses
till the end of 2020 as they are at the forefront of the battle against coronavirus
Cargo operations – During the pandemic, Indigo has converted 10 of its passenger
aircrafts into cargo planes. As passenger revenues tanked during the lockdown,
IndiGo and its rival ramped up their cargo operations due to high demand for
transporting essential supplies.
Vistara
Like other airlines, Vistara also had offers lined up for travellers. It had cashback
offers, in partnership with Mobikwik and American express.
But, only offers and discounts are not enough to attract passengers during the
pandemic. Safety, is of utmost importance.
So let us take a look, how airlines such as Vistara are maintaining safety in
travelling during this pandemic.