Aniket sinha E : aniketsinha2901@gmail.

com T : +91 9691359168

LinkedIn : https://www.linkedin.com/in/aniketsinha2901

EXECUTIVE SUMMARY

I am a startup enthusiastic with an entrepreneurial mindset, also a strategic & critical thinker/planner. I am also a problem solver,
out of the box thinking specialist, street smart & emotionally intelligent professional. I have experience in Startups operations,
Business development, Marketing, Sales, and making a profitable business.

FUNCTIONAL EXPERTISE

• Growth and Strategy

• Workforce Management
• Strategic Alliances
• Team management
• Escalation management
• P&L management

WORK EXPERIENCE

Cluster Head | Yulu Bikes pvt ltd | Dec 2020 – Present

 Establishing strategic alliances / tie-ups with reliable ecosystem partners, implementing effective strategies to maximize
business.
• Leading a high net worth business and managed administration, operational performance and business operations.
• Monitoring cluster data like Trips, Utilization, Customer rating, Daily FS numbers, analyzing user trip date etc. on bi-weekly
and monthly basis to optimize business operations.
• P&L owner of a particular area.
• Building strategies with different teams like marketing and Eco-system partnership team to generate more revenue.

Cluster Manager | Yulu Bikes pvt ltd | Dec 2018 – Nov 2020

 Prioritize data, customer metrics to properly allocate supply and ensure high-quality experiences on the Yulu system.
 Proactively searched for new features which could improve operations, customer experience.
• Train, measure, and correct the daily performance and attrition management, managing attendance and staffing based on
present day scheduling on a day to day basis of a team of 30-40 Field staffs.
 Currently working on expansion of new cluster.

Operation Head| GoTango India pvt ltd | August 2018 – Dec 2018

 Establishing strategic alliances with corporate.

 New vertical launch.
 Ensuring repair quality.
 Handled beneficiary database, feedback and support requests.
 Responsible for vendor management, inventory management and monitoring monthly sales
 Handling a team of 15 members including sales team.
 Managing daily walk-in customers.
Operation Manager| GoTango India pvt ltd | Oct 2017 – July 2018

 Ensuring least lead time for repairs.

 Proper communication to customers via mail/call.
 Regular analysis of customer feedback and spare part quality.
 Ensuring smooth work flow.
 Setting up proper process and experimenting new vertical.

Business development associate| GoTango India pvt ltd | Feb 2017 – Oct 2017

 Conversion of leads from different platforms.

 Price negotiation with vendor as well as customer.
 Regularly analyzing market price and service center price.
 Working on lead quality from different platforms.
 Regular research of Google adverbs and generating more google leads.
 Ensuring best price in market with best service.

Relationship manager |SNS corporate service pvt ltd| August 2016 – Dec 2016

 Handling 100+ B2B medium as well as large cap. Airtel account services.
 Ensuring best service of given accounts.
 Generating new leads.
 Clearing bad debts of the company.

Customer care executive|Delsat InfoTech| May 2016 – July 2016

 Converting Australian XYZ telecom customer into our services.

 Ensuring minimum daily conversions.
 Follow up call for converted sales after 1 week.

EDUCATION

Diploma in Computer science & Engineering. Acharya institute (BTE Karnataka, India) 2013 - 2016

10 + 2 in PCM. SNGV vidya bhavan sec 4. Bhilai nagar CG board, 2013

10 in Sanskrit. Senior secondary school sec 7. Bhilai nagar CBSE board, 2010

OTHER RELEVANT INFORMATION

Languages: English (Proficient), Hindi (Fluent), Bengali (Native)

Computer Skills: MS Excel, MS word, MS PowerPoint, C, C++, Basics of SQL & Google data studio.
Digital skills:

 Master in Digital Marketing

 Advance Digital Marketing
 Social Media Marketing
 Fundamental of Content Writing
 Fundamental of Graphic Design
 Fundamental of Soft Skills
 Google Ads Display
 Google Search Ads
 Google Video Ads
 Google Shopping Ads
 Bing Ads
 Adobe Associate
 Jain University Certification
 Google Analytics Advance
 Google Analytics Beginner
 Hubspot Email Marketing
 Hubspot Inbound Marketing
 Hubspot Content Marketing
 SEMRush SEO
 SEMRush Fundamental

Additional information:

Services launched in GoTango :

1. Onsite repair
2. Laptop vertical
3. Refurbished and Upgradation of devices.
4. Launching new cities in a vendor module.
5. B2B service package.

Currently working for new cluster expansion at Yulu bikes pvt ltd.
I Have experience of working in 5 Clusters of Bangalore.