11

Oral
Communication
in Context
Quarter 1 – Module 2:
Functions of Communication
Oral Communication in Context Grade 11
Quarter 1 – Module 2: Functions of Communication
First Edition, 2020

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Oral
Communication
in Context
Quarter 1
Functions of Communication
Introductory Message
For the facilitator:
(This gives an instruction to the facilitator to orient the learners and support
the parents, elder sibling etc. of the learners on how to use the module.
Furthermore, this also instructs the facilitator to remind the learners to use
separate sheets in answering the pre-test, self-check exercises, and post-test.)

For the learner:

(This communicates directly to the learners and hence, must be interactive.
This contains instructions on how to use the module. The structure and the
procedure of working through the module are explained here. This also gives
an overview of the content of the module. If standard symbols are used to
represent some parts of the module such as the objectives, input, practice task
and the like they are defined and explained in this portion.)

ii
 Let Us Learn!
In this module you are expected to;
Explain the functions, nature and process of communication
(EN11/12OC-Ia-2)

Let Us Try!
Read the excerpt below and do the activity that follows.

Andrew Yang was a Democratic candidate for

president and is founder of Humanity Forward.

Andrew Yang: We Asian Americans are not the virus, but we can be
part of the cure

Last week I was shopping for groceries and preparing to hole up at home with my
wife, Evelyn, and our two boys. Three middle-aged men in hoodies and sweatshirts stood
outside the entrance of the grocery store. They huddled together talking. One looked up at
me and frowned.
I felt self-conscious — even a bit ashamed — of being Asian.
In the past few weeks, the number of reported physical and verbal attacks on
Asian-Americans has increased dramatically. Some level of background disdain or
alienation has grown into outright hostility and even aggression.
And we all know why. The coronavirus is devastating communities and lives.
People’s livelihoods and families are being destroyed. And people are looking for someone
to blame.
In early February, when I was still running for president, someone asked me,
“How do we keep the coronavirus from inciting hostility toward Asians in this country?”
In general, negative responses don’t work. I obviously think that being racist is not
a good thing. But saying “Don’t be racist toward Asians” won’t work.
We Asian Americans need to embrace and show our American-ness in ways we
never have before. We need to step up, help our neighbors, donate gear, vote, wear red
white and blue, volunteer, fund aid organizations, and do everything in our power to
accelerate the end of this crisis.
We should show without a shadow of a doubt that we are Americans who will do
our part for our country in this time of need.
Source: The Washington Post
Opinion by Andrew Yang
April 2, 2020

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I. Identify the sentence/s from the paragraph that;
1. Gives information: (Paragraph 1)
_____________________________________________________________________
2. Starts interaction: (Paragraph 5)
_____________________________________________________________________
3. Gives command: (Paragraph 6)
_____________________________________________________________________
4. Gives motivation: (Paragraph 7)
_____________________________________________________________________

Let Us Study

Functions of Communication
Basically, there are five functions of communication.
These are control, social interaction, motivation,
emotional expression, and information
dissemination.

1. Control – Communication functions to control

behavior.

example:

2. Social Interaction – Communication allows individuals to interact with others.

3. Motivation – Communication motivates or encourages people to live better.
4. Emotional expression – Communication facilitates people’s expression of
their feelings and emotions.
5. Information dissemination – Communication functions to convey
information.

Let Us Practice

Identify the communication process involved in the situation given below.

Ana opened her email one morning and saw a message from Teacher Alice.
The email contained all the information she needed to provide for her online

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enrollment. Ana replied to the email immediately. On the following day, she
received another message from Teacher Alice asking for her immediate
response on the information she asked from her. Ana quickly checked her
outbox and found out that her message yesterday was not sent due to poor
internet connection. She re-sent the same content with an apology to her
teacher.
Sender:
___________________________________________________________
Message:
___________________________________________________________
Receiver:
___________________________________________________________
Noise:
___________________________________________________________
Feedback:
___________________________________________________________

Let Us Practice More

In not more than 50 words, answer the question below.

1. As a Senior High School student, how significant is effective oral communication

to you?
____________________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________

Let Us Remember
Directions: Complete the sentences below by filling-in the
word/phrase needed.

1. Verbal communication include ______, words, language, and

_________.
2. Oral communication could be _______ or maybe ________
process.

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3. Oral communication employs readily understood __________. It
mainly uses words to express one’s self.
4. Oral communication ensures appropriate ___________, stress and
tone of voice for common understanding to take place.
5. . Oral communication is a ________ that involves a message,
sender, receiver, and channel.

Let Us Assess

1. In this time of pandemic, when online communication is being highlighted

through social media, do you think it will bring a change in the way we
communicate (quality, quantity, style etc.)?
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
________________________________________________________

Let Us Enhance
Based on the lesson from this module, explain the communication
process table below in your own words.

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 __________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
___________________

_________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
________________________________________________________

Let Us Reflect

“As you continue to reach your goals, specifically your

educational goals, communication will become increasingly
more important. The ability to communicate is a primary
skill. The more you become an effective communicator; the
more likely you are to achieve what you want. When you
improve your communication skills, you will have a clearer
understanding of what people are saying to you, others will
be less likely to misunderstand you, problems will be solved quickly, and you will
be able to resolve conflict.”

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Answer key to Activities

1. Answer 6. Answer 1. Answer

2. A 7. A 2. A
3. B 8. B 3. B
4. C 9. C 4. C
5. d 10. d 5. d

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References
For inquiries or feedback, please write or call:

Department of Education – Region XI

F. Torres St., Davao City

Telefax:

Email Address: lrms.regionxi@deped.gov.ph