Trường Đại học Duy Tân ReadingTest Đề số:

Khoa ngoại ngữ

Bộ môn: Anh văn không chuyên

Student’s name: Nguyễn Văn Hà

Class: …………………………… Student’s number: 6875

Incomplete text

b
 c

We would like to inform you that the employee cafeteria on the second floor will be
closed for ___a_. These repairs will enable us to provide all of our __c___
A. renovations A. employees
B. renovate B. employers
C. renovates C. employment
D. renovator D. employ

with good service and food than now.

The renovations will take __c__ three days. The snack bar on the third floor will
A. approximate
B. approximations
C. approximately
D. more approximately

be open for drinks and snacks

Thanks you for your cooperation.

 Office Works
544 Hudson Street
Boston, MA 34602
Tel: (617) 555 7664 Fax (617) 555 7670
May 10, 20
Mary Briddock
Banqueting Director
Wynd’s Garden Hotel

Dear Ms. Briddock,

Our company, Office Works, is seeking a place to host a banquet. We will honor our
top employees at this event, which will include dinner followed by speeches and the
presentation of awards.
At the same time we plan to celebrate an ___a_____ to our company. We recently
A. addition
B. additive
C. addict
D. addiction
purchased the Office Supply Store, and we are now the region’s largest seller of office
supplies.
We expect approximately 100 guests. We would like to have our event on Saturday,
August 15th. If no room is available for that date, we could consider having it on the
following Saturday, August 22nd.
Could you please mail me your latest price list, descriptive brochure, and menus? I am
interested ____a_ learning more about __c___ facilities and services.

A. in A. my
B. on B. our
C. of C. your
D. to D. their
Thanks you,
Gloria Sujarto

19 Roadwell Drive

Memphis, TN 16914

Ms.Smith,

This letter is to ……. you that we have received your customer inquiry concerning your recent Monumental
Moments order.

(35) A. talk

B. inform
 C. describe

D. communicate

We are reviewing our records and will contact you about your refund ……. Please disregard any payment
notices you may receive in regards to your Monumental Moments order.

(36) A. appeal

B. request

C. comment

D. question

…….. you have any questions, please call our customer service line at 891-1290.

(37) A. If

B. Since

C. Maybe

D. Perhaps

Sincerely,

Jim Warnamont

Customer Services Manager

Monumental Moments.
Computers Plus

34 West View Plaza

Tel: 887 – 9900

October 23rd

Dear Mr. Whitfield,

Sorry for your ___________ letter. I am sorry that you have had problems with your
new

38. A. lately

B. new

C. recent

D. earlier

Tondai Series-S laptop. We have had similar complaints from three other customers.
We have _________ at your computer and tested it carefully. However, we

39. A. checked

B. looked

C. listened

D. waited

cannot find the cause of the trouble. We would lie to exchange your computer for
another. You may have either the same series again or a new computer from the T
series. Please ________ me at the above telephone number, and let us know what you

40. A. contact

B. say

C. tell

D. speak
Please be aware that there was a misprint in an advertisement for our store in this week's local free
press. The ad states that on Saturday all men's formal footwear is on for 55% percent off rather _______
15% off.

15.(A) that (B) than (C) then (D) they're

If customers come in and ask about this sale, please _______ and explain the printing error. Offer them
an additional 5% off coupon to thank them for coming into our store. The coupon can be given out even if
the customer decides not to purchase any shoes.

16.(A) apologize

(B) compromise

(C) categorize

(D) analyze

Please call a manager to the sales floor _if______ you encounter any customers who have the ad with
them and demand to receive the 55% discount. These cases will be handled on an individual basis.

Dear Mr. Woods,

Half of employees in the system maintenance department _________ recently. We think that

18. A. have quit

B. quitting

C. was quit

D. quits

dissatisfaction with their job _________ the cause. Therefore, we would like to involve employees in

19. A. are

B. is

C. were

D. was