Service Report Monark: Dealer Process 9 1 1 5

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Service Report Monark

Dealer Process 9 1 1 5

Inspection Number 5909014


Make CATERPILLAR Customer No 011496
Serial Number LGP00270 Customer Name Delta Earthmoving Inc.
Model D6R Equipment Family FAMILY-ALL
Completed On 5/7/2021 9:28:45 AM SMU 9203 Hours
Inspector SIM EMO Location Davao City, Davao
Region
Work Order DJ49605 Coordinates 0, 7.0116179,
125.4893053
PDF Generated On 5/7/2021
Customer

Technician

Technician

Technician

General Info & Comments

General info/Comments ACTION


Comments: To inspect and troubleshoot machine.

Customer Name:Jumil Ferrer

Report Generated on 05-06-21

Additional Information

1.1 Equipment Information WRITE YOUR


ANSWER BELOW

Form Order Report Serial Number : LGP00270 Page 1 of 4


1.1.1 Engine Model C-9 -
1.1.2 Engine Serial No. THX09623 -
1.1.3 Machine / Engine Arrangement 279-0027/287-7574 -
1.1.4 Transmission / Package Serial No. SCM00277 -

1.2 Product Link Installed NO


1.2.1 Product Link Model
1.2.2 Serial Number

Part Causing Failure

2.1 Part No. Causing Failure YES


Comments: Pressure too high.
2.1.1 Part Number 319-0678 -
2.1.2 Part No. Description Pump-Gp -
2.1.3 Quantity 1 Pc
2.1.4 Description Code 65 -
2.1.5 Group Number 220-8233 -
2.1.6 Group Name Unit Injection Hydraulic Pump
and Mounting Gp -

2.2 Failure Made Product Inoperable? YES


Comments: Pressure too high.

2.3 Durability YES

Customer complaint

3.1 Customer complaint (Operator/Customer) | Work Order Objective ACTION


Comments: To inspect and troubleshoot machine.

Problem Statement

4.1 What is the problem of the unit? ACTION


Comments: Machine low power and engine rough running.

Findings and Analysis

Form Order Report Serial Number : LGP00270 Page 2 of 4


5.1 What are the findings? ACTION
Comments: HEUI pump pressure is too high.

5.2 Measurements (Actual vs. Specs) N/A

5.2.1 Measurement 1
5.2.2 Measurement 2
5.2.3 Measurement 3

5.3 Site Conditions FAIR


Comments: Tight space and dusty.

5.4 Cat ET N/A


5.4.1 Fault Code
5.4.2 Fault Code

5.5 SOS Results N/A


5.5.1 Engine
5.5.2 Hydraulics
5.5.3 Final Drive

Scope of Work

6.1 Work Done ACTION


Comments: Coordinated with the customer.
Performed visual walk around inspection.
Performed pre-operation check.
Checked oil levels.
Checked parameters on CAT-ET.
Checked pressures.
Generated PSR.
Test Machine.

Conclusion

7.1 What caused the problem based on above findings? ACTION


Comments: HUEI pump pressure too high was due too internal malfunction.

Recommendation and Overall Assessment

Form Order Report Serial Number : LGP00270 Page 3 of 4


8.1 What parts to be replaced and why, practices to be maintained/stop? | Status ACTION
of the unit
Comments: Unit is not Operational.
Machine is for further troubleshooting.
Recommendation: Change Oil and filters.
Replace fan belt.
Replace Engine oil pressure sensor.

Form Order Report Serial Number : LGP00270 Page 4 of 4

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