Q1) Every BurgerKing outlet across the world has the same taste of the burger.

This is an
example of

1. Sensory critical to quality Characteristic

2. Physical critical to Quality Characteristic
3. Time Orientation critical to Quality Characteristic
4. None of the above

Answer: 1

Q2) What are the pillars of the famous production system of Toyota?

1. Kaizen, Lean
2. Automation, Six Sigma
3. Just in Time, Jidoka
4. Just in Time, Kaizen

Answer: 3

Q3) Operations typically differ in terms of volume of output, variety of output, variation in
demand, or the degree of 'visibility' (i.e. customer contact) that they give to customers of the
production process. Please match the following element with the most appropriate of the above
dimensions. Short waiting tolerance is most closely matched to

1. Variation
2. Variety
3. Visibility
4. Volume

Answer: 3

Q4) Which of the following refers to the development of the concept or idea of a product in
terms of specifications that are required for transforming the idea into a product?

1. Product design
2. Product development
3. (1) and (2)
4. None of these

Answer: 1

Q5) Which of the following is not true about the systems approach?
 1. A systems viewpoint is usually beneficial in decision-making.
2. A systems approach emphasizes interrelationships among subsystems.
3. A systems approach concentrates on efficiency within subsystems.
4. A systems approach is essential whenever something is being redesigned or
Improved.

Answer: 3

Q6) The fact that a few improvements in a few key areas of operations will have more impact
than many improvements in many other areas is consistent with the:

1. Irwin phenomenon
2. Pareto phenomenon
3. Stevenson phenomenon
4. Tellier phenomenon

Answer: 2

Q7) Modern firms increasingly rely on other firms to supply goods and services instead of doing
these tasks themselves. This increased level of _____________ is leading to increased
emphasis on ____________ management.

1. outsourcing; supply chain

2. offshoring; lean
3. downsizing; total quality
4. optimizing; inventory

Answer: 1

Q8) Which of the following is a graphical and algebraic representation of the relationships
among the volume of output, cost, and revenues?

1. Break mechanism
2. Break-Even Analysis
3. Fixed analysis
4. None of these

Answer: 2

Q9) In 1896 Adamiecki invented a novel method to enhance the visibility of production
schedules. In 1903 his theory caused a stir in Russian technical circles. In 1931 he published a
more widely-known article describing his diagram, which he called the harmonogram or
harmonograph. Adamiecki had, however, published his works in Polish and Russian, languages
little known in the English-speaking world. By this time, a similar method had been popularized
in the West in another name. In what name do we know this method now?

1. Gannt Chart
2. Pareto Chart
3. Process Chart
4. Histogram Chart

Answer: 1

Q10) Their first names are Henning and Soren Kristian and they were classmates in Denmark.
They came to Mumbai in 1938 and in the early years, they represented Danish manufacturers of
dairy equipment for a modest retainer. But with the start of the Second World War in 1939,
imports were restricted, compelling them to start a small work-shop to undertake jobs and
provide service facilities. Germany’s invasion of Denmark in 1940 stopped supplies of Danish
products. This crisis forced the partners to stand on their own feet and innovate. They started
manufacturing dairy equipment indigenously. These products proved to be a success, and their
company came to be recognized by which name?

1. Johnson and Johnson

2. Larsen and Toubro
3. H&M
4. Reckitt & Colman

Answer: 2

Q11) The evaluation of operations management started after industrial revolution by

theidentification of division of labor in manufacturing, which was proposed by ___________

Adam Smith

Q12) Which chart contains the symbols like

1. Assembly charts
2. Process charts
3. Gantt charts
4. Simultaneous charts
Q13) ____________________ is a technique of analyzing work by taking several observations,
usually at random to see the relative frequency with which various elemental activities takes
place.

Answer: Work Sampling

Q14) The second step in the MRP system information processing is to develop a materials
requirement plan for each item in the BOM file for each time bucket is known as
____________________

Answer: Netting

Q15) A Company named ABC is storing the glass plates in the ware house and when the product
was to be transported to a retailer, it was found some of them was damaged. what type of cost is
incurred?

Answer: Carrying Cost

Q16) Which plan motivates the supervisors by paying a premium on time saved by workers?

Answer: Haynes Plan

Q17) The Sigma Industries have designed a product of the following arrangements. Identify the
name of the method of design.

1. Straight Line

2. U-shape

3. Convolution Shape
 4. Main assembly Line

Q18) In the Ambani Industries, all the departmental heads purchase the materials
required accordingly, which gives the flexibility to alter its purchasing policy.

The Ambani industries followed a ______________________ system

Answer: Decentralized purchasing