SUMMER TRAINING REPORT

TITLED
“A STUDY ON CUSTOMER AWARENESS OF IDEA
VALUE ADDED SERVICES IN RETAIL”
Submitted in pursuant to the ordinances for award of
the degree of

BACHELOR OF BUSINESS ADMINISTRATION

Of
Deen Dayal Upadhyay Gorakhpur, University, Gorakhpur

Project Submitted By: Project Supervisor:

Yogesh Shukla Mr. Amitesh Tripathi
Reg No. ITM/17/BBA/11 Asst. Prof.
Dept. of Business Administration

Department of Business Administration

ITM COLLEGE OF MANAGEMENT
Session 2019-20
 CERTIFICATE

This is to certify that Yogesh Shukla has completed the training project titled
“A STUDY ON CUSTOMER AWARENESS OF IDEA VALUE
ADDED SERVICES IN RETAIL” in pursuant to the ordinances for award
of the degree of Bachelor of Business Administration under my guidance to
the best of my knowledge it is his original work.

Date: Project Supervisor

Mr. Amitesh Tripathi

Countersigned by HOD
 DECLARATION

I hereby declare that this project report is based on the training undergone by
me on the topic “A STUDY ON CUSTOMER AWARENESS OF IDEA
VALUE ADDED SERVICES IN RETAIL” This is my original work and
no part thereof has been submitted anywhere else for any other academic
purpose.

Date: ………………
Yogesh Shukla
BBA 6th Sem
Reg No. : ITM/17/BBA/11
 ACKNOWLEDGEMENT

I would like to express my appreciation and gratitude to various persons who

have shared their valuable time and made this project possible through their
direct and indirect cooperation.

I am extremely grateful to my guide Mr. Ravi Shanker Singh (Idea) whose

guidance encouraged me a lot to go deep in the scope of the project training
to broaden my understanding on this project.

I am extremely grateful to my Supervisor Mr. Amitesh Tripathi (Asst.

Prof.), and Dr. Abhishek Tripathi (HOD) Department of Business
Administration, ITM COLLEGE OF MANAGEMENT, Gorakhpur whose
guidance encouraged me a lot to go deep in the scope of the project tending
to broaden my understanding on this training project report.

I am highly thankful to my parents for motivation and support throughout the

period of my study in the institute.

Yogesh Shukla
BBA 6th Sem
Reg No. : ITM/17/BBA/11