Module 4 Each leader has the potential to become his/her “better”, “more successful” self. Leadership and excellence goes hand in hand. If you are a leader, you should aim for excellence and not mediocrity. Leadership Excellence is the uncompromising commitment to value creation. It means a commitment that primarily arises from the leader’s personality. Such a leader is solution-oriented in every situation, is able to take decisions even under tough circumstances, to undertake his decisions and to consequently make them happen. He is also able to align different interests as well as short-term and log-term goals. He is not afraid of changes, he understands the necessary direction of development and he shapes it. They define the four frames of leadership as structural, human resources, political, and symbolic. Structural leaders define clear goals, assign specific roles for their constituents, and coordinate specific activities with specific policies, procedures, and chains of command. The structural leader tries to align the internal processes of the organization to the external environment while dealing with organizational dilemmas. The human resource frame focuses on needs of people. The political frame focuses on individual and group interests. The symbolic leader develops symbols and culture to shape human behavior and reflects a shared mission and identity for the organization. Leadership starts with communication. Effective communication is clear, transparent and customized to the recipient. By communicating with your team, you build trust, rapport and a culture of shared accountability. Communicate—often, clearly and honestly. Secondly, A good leader knows his or her team better than anyone else—their strengths, their weaknesses, what makes them tick and what motivates them. Take the time to get to know your team and you’ll know how to talk to them—and how to get things done. Third element is that It’s not only important to know your team; it’s important to know yourself. Is this just a job to you, or do you truly want to be a leader?—Do you want to motivate, inspire and lead people? If you’re just in it for the money or the prestige, you’re not a true leader. Your team most likely won’t be happy or engaged, and neither will you. Fourth element of leadership is democracy. If you’re simply telling people what to do, you’re not going to have engaged workers, and your results will probably suffer, too. Sure, sometimes you have to make a tough call and push through an unpopular agenda item, but for the most part you should try to show your team that they do have choices. Listen to their needs, take suggestions and implement the democratic process when it comes to projects. Lastly, is seeking out feedback. It’s hard to do an honest self- assessment so regularly ask for feedback—not only from your team, but other managers, mentors and other colleagues as well. Feedback helps you to understand what your strengths and weaknesses are and how to use them to your advantage. When you grow, your team grows!