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Chapter 76

Intensive care unit


Almir Badnjevića,b, Lejla Gurbeta Pokvića,b
a
Department of Genetics and Bioengineering, Faculty of Engineering and Natural Sciences, International
Burch University, Sarajevo, Bosnia and Herzegovina, bMedical Device Inspection Laboratory Verlab Ltd.,
Sarajevo, Bosnia and Herzegovina

Intensive care units are run and staffed by specialists tight-fitting masks which look uncomfortable at first,
trained in intensive care. Once a patient is admitted to the but many patients get used to them very quickly and this
unit, the intensive care team will manage the care of the means they do not need to be deeply sedated and do not
patient in consultation with the original team that admit- need a tube putting into their windpipe.
ted the patient to the hospital and any other specialists ● Kidney dialysis machines
that they think can help to aid the patient’s recovery. The Some patients’ kidneys stop working due to their illness.
intensive care doctors and nurses will give the best over- The kidneys work to filter the blood and remove waste
view and general update on the patient, but they may refer products (and in doing so produce urine); so, if they fail,
relatives to the specialist teams for discussion of certain it is important that the machines take over this work. To
aspects of care. do this, a special large tube is inserted into one of the
Patients need to be sedated to tolerate the help they large veins in the leg or neck.
need with their breathing. This level of sedation is much ● Monitors
less than is needed for an operation and patients are often Patients in intensive care are constantly monitored to
partially awake. The nurses and doctors will keep reas- track their condition and alert medical staff to changes.
suring the patient and make sure that they have plenty This monitoring routinely includes the measurement
of pain relief to minimize any uncomfortable procedures of:
that need to be done. Relatives often want to know if they ● Heart rate and heart electrical tracing (ECG)
can talk to the patient or touch them and this is usually en- ● Oxygen levels in the blood
couraged. Reassuring voices and contact can really help ● Blood pressure
patients. ● Pressure in the veins (CVP)
Noise levels are likely to be higher than on a general ● Urine output
hospital ward largely because of the operation of the equip- ● Temperature
ment, often beeping or sounding an alarm. If you do hear ● All the fluids, food, and drugs.
an alarm, it does not necessarily mean something’s wrong,
just that there’s something the staff need to be aware of.
Staff will be able to explain the equipment and noises to you Lines
should you have concerns about the alarms. These are plastic catheters or tubes sometimes referred to
It is common for patients to be connected to a number of as “drips” or “lines” and are inserted by the doctors and
different machines or devices while in the ICU. nurses into the patient’s blood vessels. These lines help
to give fluids and medications, are used in monitoring
● Breathing machines or ventilators
blood pressure, and for taking blood samples for regular
Many patients need help with breathing and to do this
investigations. Common lines used in the ICU are listed
they usually need to be sedated and have a breathing
below.
tube put into their windpipe or through the neck. Such
tubes are attached to a breathing machine known as ven- ● Arterial line
tilator. Modern ventilators use complex computers to A very thin tube is inserted into one of the patient’s ar-
enable patients to breath as much as possible for them- teries (usually in the arm) to allow direct measurement
selves with variable amounts of help from the machine. of the blood pressure and to measure the concentration
Sometimes, patients’ breathing might be supported with of oxygen and carbon dioxide in the blood.

Clinical Engineering Handbook. https://doi.org/10.1016/B978-0-12-813467-2.00077-8


Copyright © 2020 Elsevier Inc. All rights reserved. 503
504  Section | 8  Medical devices: Utilization and service

● Central line Feeding in the intensive care


A thin tube is inserted into a large vein usually in the neck,
shoulder, or groin to measure the pressure, take blood sam- Patients in the intensive care unit are at risk of malnutri-
ples and to administer concentrated medications and fluids. tion because of their illness. It is essential to maintain an
● Dialysis line or vascath adequate nutrition and calorie intake in order to fight the
These lines are similar to central lines and are inserted infection and aid recovery after prolonged illness.
into a big vein. However, they are bigger in diameter en- ● Nasogastric tube
abling to attach to a kidney machine in order to perform A nasogastric tube is the most common type of feeding
the work of the kidneys. tube used in the critical care. These are long thin tubes
● PICC lines which are inserted by the nurse or the doctor, which goes
These lines are inserted in one of the veins in the upper into the nose, down the esophagus (food pipe) until it
arm and are long enough to reach the big veins close to the reaches the stomach. Nasogastric tubes are used to feed
heart. They have the advantage of having less chance of in- the patients in the intensive care who are unable to eat or
fection, thereby could be used for a long duration of time. drink. In addition to this, these tubes could be used to drain
the stomach contents. Complications with nasogastric
tubes are rare. Common ones include bleeding from the
How are lines inserted? nose, inflammation of the sinuses and occasionally these
All lines inserted are done by doctors or nurses experienced tubes might go into the lungs instead of the stomach. The
in doing the procedure. A local anesthetic will be injected into position of the tube is checked either by X-ray or by a pH
the site to numb the area before performing the procedure to test in order to ensure that it is in the right position.
ensure patient comfort. Sometimes, a strong painkiller might ● Intravenous feeding
be given through a venous line. All lines are inserted in the If there are problems with absorption of the feed through
safest manner. Complications do occur although these are the stomach, nutrition is provided through a central line
rare. The common ones are bleeding, bruising, and infection. into the veins. This route is usually not the first choice
for feeding as it poses the risk of infection and feeding
through the stomach is more physiological.
Breathing tubes ● Nasojejunal tube
Some of the patients in intensive care will need support with If there are problems with the nasogastric tube due to ab-
their breathing. This is achieved by passing a plastic breathing sorption of the feed, a nasojejunal tube might be inserted.
tube into the windpipe. There are two types of breathing tubes: These are similar to nasogastric tubes but the tip of the tube
is positioned in the small intestine (jejunum) instead of be-
● Endotracheal (ET) tube ing in the stomach. Special X-rays or other imaging may
This is a plastic tube placed through the patient’s mouth be needed to ensure the adequate positioning of the tube.
or rarely through the nose into the windpipe (trachea). ● Percutaneous endoscopic gastrostomy (PEG) tube
Most patients will need sedation to keep them comfort- A PEG tube is inserted through the skin on the abdo-
able while this breathing tube is in place. men leading into the stomach. These tubes are inserted
● Tracheostomy if the patient need feeding for a long time, or they are a
This is a plastic tube placed into the patient’s windpipe high risk of aspirated food contents into the lung. The
through a small incision in the front of the patient’s neck. procedure is technically challenging and the surgeon
Tracheostomy is usually performed where there is a need performing the procedure will update you with further
for breathing support for a prolonged period of time. information.
Breathing tubes are placed by doctors skilled in anesthe-
sia or critical care and are always done using a general
anesthetic. Rarely, the patient may need a surgical tra-
cheostomy, which is done in the operating theater—more
Urinary catheter
information will be given if this operation is needed. A urinary catheter is a flexible tube that is inserted into the
Tracheostomy is far more comfortable than a breathing bladder to drain urine. This is essential to drain the bladder
tube passing through the mouth/nose. Patients need less of urine while the patient is unable to use the toilet nor-
or no sedation after a tracheostomy, which means that mally. In addition to this, it is essential to check the amount
they are more awake and this will help in the process of urine produced by the patient to ensure that the kidneys
of reducing the breathing support needed by the patient. are functioning alright.
Most of the tracheostomies performed in the intensive The tube is inserted by a doctor or a nurse via the urethra
care are safe. Complications include bleeding, bruising, until it reaches the bladder and a balloon is inflated to keep
infection, and rarely a collapsed lung (pneumothorax). the tube within the bladder. Urinary catheters carry a risk
Intensive care unit Chapter | 76  505

of urinary tract infection (UTI) in the urethra, bladder, or The number of ICU beds in a hospital ranges from 1 to
the kidneys. Care will be taken to prevent such infections; 10 per 100 total hospital beds. Multidisciplinary requires
however, this might need treating with antibiotics. more beds than single specialty. ICUs with fewer than four
There is a great demand for ICU beds in a hospital, which beds are not cost effective and over 20 beds are unmanage-
costs three times more per day than an acute ward bed. The able. ICU should be sited in close proximity to relevant areas
ICU uses 8% of the total hospital budget and in USA it is viz. operating rooms, imageology, acute wards, emergency
14%–20%. The total ICU costs per patient of US$22,000 in department. There should be sufficient number of lifts avail-
USA (1978) and A$1375 in Australia (1986) have been re- able to carry these critically ill patients to different areas.
ported. Batra et al. have worked out cost per patient per day
from a major teaching hospital in India to be Rs. 3200 ($
167.7). A similar pattern was observed in our own ICU in the Design of ICU
year 1997 and the cost worked out in the year 2000 is around There should be a single entry and exit. There should not
Rs. 5000 ($106) per patient per day (personal communica- be any through traffic of goods or hospital staff. ICU must
tion). The costs in our country vary tremendously between the have areas and rooms for public reception, patient manage-
corporate and teaching institutions. The costs are higher in pa- ment, and support services. Full commitment must be given
tients requiring parenteral nutrition, sepsis with usage of more from the administration and a designated team to work on
antibiotics, requiring imaging modalities for investigations. various tasks.
ICUs have a definite role and it should be well defined.
In general and district hospitals, the ICU is somewhat like
a high dependency where close observation and monitoring Patient areas
is carried out. When one uses complex management, and all Each patient requires a floor space of 18.5 m2 (200 ft2) with
systems are supported, it should be located in a large tertiary a single room being larger about 26–30 m2 to accommodate
hospital. Therefore, ICUs can be classified accordingly: patients, staff, and equipment without overcrowding. There
Level I: This can be referred as high dependency are should be at least 3–3.67 m between the bed centers. Single
where close monitoring, resuscitation, and short-term rooms are essential for isolation and privacy. The ratio of
ventilation <24 h has to be performed. single room beds to open ward beds depends on the role and
type of ICU. Service outlets could conform to local standards
Level II: It can be located in general hospitals, undertake
(electrical safety, and emergency supply). Three oxygen, two
more prolonged ventilation. It must have resident doc-
air, four suction, and 16 power outlets and bedside lamp are
tors, nurses, access to pathology, radiology, etc.
optimum for level III ICU. They can be either wall mounted,
Level III: Located in a major tertiary hospital, which is
or bed pendants. Many of the charts, syringes, sampling tubes
a referral hospital. It should provide all aspects of inten-
and pillows should be kept in bed dividers. Lead lining these
sive care. All complex procedures should be undertaken.
dividers will help minimize X-ray radiation risk to staff and
Specialist intensivists, critical care fellows, nurses, ther-
patients. There should be source of natural light coming from
apists, support of complex investigations and specialists
the windows. Lack of natural light has shown to cause patient
of from other disciplines to be available at all times.
disorientation and increased stress to the staff. A central sta-
tion will have the central monitor, drug cupboard, telephone,
refrigerator, and patient records. Nursing in ICU is always at
Organization of the ICU the bedside. Sufficient hand wash areas should be provided.
It requires intelligent planning. One must keep in mind the X-ray views are needed in multibed wards. Proper facilities
need of the hospital and its location. One ICU may not cater for hemodialysis such as filtered water should be incorpo-
to all needs. An institute may plan beds into multiple units rated at the time of ICU planning.
under separate management by single discipline specialist
viz. medical ICU, surgical ICU, CCU, burns ICU, trauma
Storage areas/service areas
ICU, etc. It may be useful but experience in Australia has
favored multidisciplinary ICUs, which are managed by spe- Most ICUs lack storage space. They should have a total of
cialist intensivists. Duplication of services and equipment is 25%–30% of all patient and central station areas for stor-
to be avoided. Critically ill patients develop the same patho- age. Clean and dirty utility rooms should be separate each
physiological process no matter whether they are classified with its own access. Disposal of soiled linen and waste
as medical or surgical. They require the same approaches must be catered for. A lab, which estimates blood gases,
to support the organs. The problems of critically ill patients electrolytes, hemoglobin, is a must. Good communication
are not confine to their primary disease and the single disci- systems, staff lounge, and food areas must be marked out.
pline doctor lacks the experience and expertise to deal with There should be an area to teach and train students. This
the complexities of the multiorgan failure. completes the design.
506  Section | 8  Medical devices: Utilization and service

Medical staff antibiotic policies and hand washing. A microbiologist as


an additional member of the team is welcome to not only
Carrier intensivists are the best senior medical staff to be prevent and treat infections and also to involve in infection
appointed to the ICU. He/she will be the director. Less pre- control, antibiotic policies, etc.
ferred are other specialists viz. from anesthesia, medicine,
and chest who have clinical commitment elsewhere. Junior
staff are intensive care trainees and trainees on deputation Data collection, continuing education,
from other disciplines. and research
Data should be collected and computerized so that it fol-
Nursing staff lows the set guidelines and conforms to the policies laid
out. It gives idea about the caseload. Audits should be con-
The major teaching tertiary care ICU will require trained ducted regularly, the results should be discussed, critical in-
nurses in critical care. In our setups it may be ideal to have cident should be reported from time to time and should be
an in house training program for critical care nursing. The recorded. The various critical incidents are analyzed over a
number of nurses ideally required for such units is 1:1 ra- period of time and published from our ICU. A critical in-
tio, however, it may not be possible to have such numbers cident is an event, which has or would have led to morbid-
in our setup. One nurse for two patients is acceptable. In ity or mortality. Analyzing these will alter the practices and
complex situations they may require two nurses per patient. improve care.
The number of trained nurses should be also worked out by The outcomes can be judged by using APACHE II
the type of ICU, the workload and work statistics and type scores. Its multivariate analysis model has been used to
of patient load. compare performance of actual versus predicted death
rates. Ongoing academic programs should be a part of ICU.
Allied services Journal reviews, mortality conference, teaching program for
nurses, trainees, respiratory therapists must be encouraged
Physiotherapy, social workers, dieticians, radiology to develop their quality assurance program. Research has to
services, and respiratory therapists are a useful work be pursued at all levels.
force responsible for patient management and equip- Critical care in its various forms plays a central role
ment maintenance. Biomedical department services are in access to medical care. Because of its dramatic display
required on a regular basis to service and repair and de- of medical intervention at its best, it is viewed as part of a
velop equipment. Adequate secretarial assistance and medical system that is expected to contribute its share of
reception category makes the functioning smooth. For service for welfare of entire society. Quality assurance and
transport of patients it is ideal if one can have separate continuous quality improvement is an important aspect of
teams to lift critically ill patients and transport them to any critical care unit. The constant thrust for improvement
different areas. Trained staff in this area would be very of quality can provide significant for all who care for the
valuable contribution. critically ill.

Type of ICU Ethics in intensive care


There are two types of ICUs, open and closed. In the for- These should be scrupulously upheld over enthusiastic
mer physicians admit, treat and discharge and in the latter treatment. Euthanasia has to be addressed and discussed.
the admission, discharge, and referral policies are under the These can cause problems due to public misconception, dif-
control of intensivists. The patient outcome and cost ben- ferent interpretation of terminology and irresponsible me-
efit is noted to be better if intensivists have full clinical re- dia. There should be strict guidelines on all ethical issues
sponsibility. In our country where the specialist intensivist and frequent discussion with hospital administration.
has not evolved completely, specialists interested in ICU
care management, be it from anesthesia, chest, or intensiv-
Brain death
ist, when there is no provision for intensivists the persons,
usually anesthesiologist looks after on a day-to-day basis. The term “brain death” is accepted by healthcare profession-
The concerned specialists must spend all their time in the als, physicians, and general public in the most parts of the
ICU and get totally trained in the area. The director should world. This should be thoroughly discussed with relatives,
be a full-time intensivist. The lines of management have to for the termination of life support systems. A coordinator
be delineated, protocols should be well documented, and added to the team may be a useful member, particularly for
responsibilities should be shared correctly. The policies organ donation. Brain death declaration is part of the trans-
should be formulated, periodically reviewed, for example, plantation procedure of the Organs Act 1995 in our country.
Intensive care unit Chapter | 76  507

Although in some countries, legal or ethical implications The level III ICU is an extended operating room where
are there for euthanasia, there is no legislation regarding its very sick patients are catered for. Overall care should be
usage. The only way is explanation to the relatives and ob- given such that even the most critically ill patients with high
taining consent from them to terminate life support, which risk of death survive. Tremendous commitment, team effort
is to withdraw or withhold treatment, which sustains or from each and every member, scientifically based and ethi-
prolongs life. Persistent vegetative state patients should be cally correct practices and regular audits go a long way in
discharged to the ward after establishing spontaneous respi- establishing an ideal critical care unit.
ration and are not to be managed in the ICU.
Withdrawal of treatment has to be discerned at length
with all relatives in our setups. Treatment is not being aban- Predicting outcome in critical illness
doned but reduced from time to time. Discontinuing oxy- Clinical outcome is the most important measure of critical care
gen, reducing inotropes, and withholding antibiotics are a activity. It is the end result of therapeutic interventions applied
few steps. Sudden disconnection from ventilation should be to the patients. It encompasses the entire range of activities of
avoided. Effective communication between the ICU team the ICU forming the basis of performance appraisal in its wid-
and family is key in difficult circumstances. est meaning. It can be short term or long term. It can be mea-
sured in the perspective of the patients, care takers and various
Handling relatives other healthcare personnel. It is the end point for research,
audit benchmark, performance, and making comparisons. It
The physician should talk to them on a regular basis in a helps allocating the funding and demonstrates efficiency, as
calm manner. The physician should build rapport, identify the resources are scanty in relation to the number of patients.
one or two relatives to talk to on a regular basis. Relatives From the perspective of the staff, the short- and long-
feel comfortable when a nurse is also around. Any misinfor- term outcomes are important. As a large quantity of re-
mation or misconception must be cleared in simple, clear, sources are expended on patients who do not survive in
consistent terms. intensive care (intensive care given to nonsurvivors costs
The comments made at the NIH consensus conference twice as much as survivors), attempts to identify potentially
are as follows. Critical care medicine (CCM) is a multidis- ineffective care are constantly under review. Prognostic
ciplinary and multiprofessional medical/nursing field con- tools may help physicians in the difficult task of direct-
cerned with patients who have sustained or are at risk of ing ICU resources to those patients who are more likely to
sustaining acutely life-threatening single or multiple organ benefit with the best chance of long-term survival. The ef-
system failure due to disease or injury. These require pro- fects of disease and the consequences of medical interven-
longed minute-to-minute therapy or observation in ICU, tions on mortality are important. New therapeutic options
which is capable of a high level of intensive therapy in are frequently introduced with the expectation of reduced
terms of quality and care. It includes management at the ICU mortality. Accurate and reliable data helps the health
scene of onset of critical illness or injury, transportation in managers, economists, and politicians to resolve conflicts
the emergency department, during surgical intervention in concerning areas of health care, not only within the hospital
the operating room and finally in the ICU. but also establish appropriate balance between the primary
The ability of specially trained critical care physicians to and secondary health care as their task involves distributive
lower mortality in ICU was shown by two studies. Reynolds justice to maximize good for the whole of society.
et  al. showed that mortality from septic shock decreased
from 74% to 23% when specially trained physician super-
vised care. Mortality decreased by 52% when full-time a Measurement of outcome
critical care specialist was recruited.
All outcome measures have limitations, as the results from
Improvement can be defined as attainment of an un-
outcome structures and data concerning outcome could be
precedented level of performance. In the healthcare sector,
over interpreted. The most important clinical outcome mea-
performance can be measured in terms of critical outcome,
sures from the patient’s perspectives are:
patient satisfaction, error rates, waste, costs to produce a
given product, products, market share, and much more con- 1. Survival—Long-term survival is most important to the
tinuous improvement requires rejection of the current level patient, but individuals undergoing major surgical pro-
of performance the status quo. Grounded in the present, cedures will also want to know the risks of intervention
continuous improvement has its eye on the future. It is not a and hence the short-term mortality.
technique that concerns itself simply with putting out fires 2. Functional outcome—Depicts the physical and mental
or solving sporadic problems. Instead, the goal is better capabilities after recovery. Most patients will want to
long-term performance, improving basic design to achieve return to an independent existence to at least their previ-
a superior product. ous level of activity.
508  Section | 8  Medical devices: Utilization and service

3. Quality of life—Includes patient’s sense of well-being training for medical practitioners in the acute specialties (up
and satisfaction, which are the important components of to and including ICU directors).
quality of life.
Further reading
ICU survival Badnjevic, A., Gurbeta, L., Boskovic, D., Dzemic, Z., 2015. Medical
devices in legal metrology. In: IEEE 4th Mediterranean Conference
ICU mortality provides a global impression of the ICU per- on Embedded Computing (MECO), pp. 365–367. 14–18 June 2015,
formance but is affected by the factors such as case mix, Budva, Montenegro.
severity of illness, comorbidity, and the age of the patients. Badnjevic, A., Gurbeta, L., Jimenez, E.R., Iadanza, E., 2017. Testing of
Discharge policy whereby no terminal care is given in ICU mechanical ventilators and infant incubators in healthcare institutions.
with hopelessly ill patients being discharged to the general Technol. Health Care 25 (2), 237–250.
wards or if the ICU workload has a large elective surgical Badnjević, A., Cifrek, M., Magjarević, R., Džemić, Z., 2018. Inspection
component (low-risk patients) will depress the overall mor- of Medical Devices for Regulatory Purposes. Series in Biomedical
tality figure. Engineering, Springer, ISBN: 978-981-10-6649-8.
Gurbeta, L., Badnjević, A., 2017. Inspection process of medical devices
in healthcare institutions: software solution. Health Technol. 7 (1),
Establishment of standards in intensive 109–117. https://doi.org/10.1007/s12553-016-0154-2.
care Gurbeta, L., Badnjevic, A., Dzemic, Z., Jimenez, E.R., Jakupovic, A.,
2016. Testing of therapeutic ultrasound in healthcare institutions in
Several international standards documents have been pub- Bosnia and Herzegovina. In: 2nd EAI International Conference on
lished. These include those by the Task Force of European Future Access Enablers of Ubiquitous and Intelligent Infrastructures.
Society of Intensive Care Medicine (1997), the American 24–25 October 2016, Belgrade, Serbia.
Society of CCM (Task Force on Guidelines, 1988–1994), Gurbeta, L., Alic, B., Dzemic, Z., Badnjevic, A., 2017a. Testing of infu-
and the World Federation of Societies of Intensive and sion pumps in healthcare institutions in Bosnia and Herzegovina.
CCM (International Task Force, 1993). In: Eskola, H., Väisänen, O., Viik, J., Hyttinen, J. (Eds.), EMBEC &
NBC 2017. EMBEC 2017, NBC 2017. IFMBE Proceedings. Vol. 65.
In the UK, existing standards relate mainly to build-
Springer, Singapore.
ings, services, deployment of nurses, and for some items
Gurbeta, L., Alic, B., Dzemic, Z., Badnjevic, A., 2017b. Testing of dialy-
of equipment. There have, however, been differences of sis machines in healthcare institutions in Bosnia and Herzegovina.
opinion about the organization, staffing, and structure In: Eskola, H., Väisänen, O., Viik, J., Hyttinen, J. (Eds.), EMBEC &
of what constitutes intensive care, and it is now becom- NBC 2017. EMBEC 2017, NBC 2017. IFMBE Proceedings. Vol. 65.
ing increasingly important to draw together and direct Springer, Singapore.
standards that match the needs of patients and their Gurbeta, L., Dzemic, Z., Bego, T., Sejdic, E., Badnjevic, A., 2017c. Testing
caregivers. of anesthesia machines and defibrillators in healthcare institutions. J.
The Department of Health (DoH) has produced guide- Med. Syst. 41, 133. https://doi.org/10.1007/s10916-017-0783-7.
lines about which patients and what therapies should be Gurbeta, L., Dzemic, Z., Badnjevic, A., 2018a. Establishing traceability
found in the ICU. The importance of audit has also been chain of infusion and perfusor pumps using legal metrology proce-
dures in Bosnia and Herzegovina. In: IUPESM—The World Congress
emphasized, for example by the Intensive Care National
on Medical Physics & Biomedical Engineering in Prague. June 3–8,
Audit and Research Center (ICNARC) and the establish-
2018.
ment of standards in Guidelines for Purchasers (Royal Gurbeta, L., Vukovic, D., Dzemic, Z., Badnjevic, A., 2018b. Legal me-
College of Anesthetists and The Intensive Care Society, trology procedures for increasing safety and performance character-
1994). The Intercollegiate Board on Training for Intensive istics with cost benefits analysis: case study dialysis machines. In:
Care Medicine, a multidisciplinary body, is also driving IUPESM—The World Congress on Medical Physics & Biomedical
standards appropriate for those units that wish to provide Engineering in Prague. June 3–8, 2018.

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