Professional Documents
Culture Documents
VEE Merged
VEE Merged
VEE Merged
________________
Course contents:
•Ethical principles and theories
•Cultural identity
•Happiness and Wellbeing
•Personal work ethic
10 classes each by:
Dr Narendra Kumar ) Before mid-Sems
Dr Payel Pal )
3
I
You are special
4
If the world comprised 100 people -
there would be:
5 North Americans
9 Latin Americans
11 Europeans
15 Africans
60 Asians - 17 Chinese
17 Indians
5
If the world comprised 100 people
• 75 would have a cell phone
• 47 would have internet connection
7
1. The Right choice
✔ Right institute: LNMIIT
- never mind IITs: you have a point to prove
- IIT faculty
- IIT processes
- high quality Alumni
higher studies (MS…PhD)
MBA
entrepreneurs
8
2. The Right choice
✔ Right city: Jaipur
- as a city
- growth prospects as IT hub
9
3. The Right choice
✔ Right time: Now
- IT is key to recovery/growth worldwide
- also for explosive growth in rural India
- India is set for economic leadership of the world
in top 3 by GDP by 2030…40…50
IT sector
Medical sector : surgeons…doctors…pharmacies
Chartered Accountants
B-schools
10
III
Life at LNMIIT
11
Home away from home
• Bad news ⬄ Good news
X you’re away from the family
✔ you’re away from the family
The liberty is yours
The responsibility is also yours
• Grow your self
- shape more facets of your personality
- increase cross-learning
• Much larger joint-family here
12
Excellence
• Is our motto
• Make Excellence a habit
• ‘to engineer’ = to create practical solutions
• We are training star professionals
Doers
+ Performers
+ Achievers
+ Finishers
= ‘Dhonis’
= World champions
(Please do take details from the Alumni Cell)
13
(L)earn-ability
• Learning is the key
ENABLER of placement
‘the secret ingredient’ of success
• Sachin vs Kambli
• Arunima Sinha
I am my best supporter
I am my worst enemy
I am my only competitor
I must raise my own standard
14
Look forward to
• Best 4 years
- old enough to know right from wrong
- young enough to learn quickly
• Environment is conducive
- encourages learning
- encourages versatility
- faculty, friends and alumni
- clubs for extra curricular activities
15
Watch out for Distractions
• Inertia, laziness = “hit wicket”
• Impatience, anger = “run out”
• Frustration, disappointment = “self goal’
• In case of confusion, anxiety, fear, listlessness
reach out immediately to:
Faculty - Friends – Family
Counsellor: Mrs Arshita Nair 93515 09622
arshitaa.nair.1@gmail.com
Prof Neogi: Centre for Wellness & Positive Health
cl.cwph@lnmiit.ac.in
17
Narayan Murthy
• Raise your aspirations high
• Education is about learning to learn
• Cynicism has no role
• Assume responsibility in society
• Be excellent in whatever you do
18
Ok, Y-20 . . .
Are we ready to go for
Excellence ?
19
Yes, we are!
20
Put your hand on your heart & say:
“ In these 4 years
I will make
a BIG +ve difference
to Myself ”
21
Do we believe that
Y-20
will brighten
‘Brand LNMIIT’
22
Yes, of course, we do!
23
Then you’re ready to
MAKE THE MOST
of your stay
@ LNMIIT
24
Best of luck
&
God Bless You!
~ * ~
25
VEE
Value Education & Ethics
--*--
Introduction to
Work Ethic & Excellence
(WEE)
Y20
July 2021
Value Education & Ethics (VEE) -
Work Ethic & Excellence (WEE)
• Why WEE : To achieve Succe$$
• What is WEE : Taking charge of my talent
• How : Harnessing / Nurturing my talent
• Who : ???
• When & Where
WHY
• Success in my career
• ‘Success’ has many connotations
- most popular one is:
Succe$$
• I need to prepare ME
- with many instruments
- and many ‘vehicles’
• VEE adds another dimension
- WEE is about Excellence by OUR OWN SELF
3
WHAT
• I am LUCKY
- what % ?
- high IQ
- family support
- part of only 0.5% of India’s / world’s intelligentsia
- then I am 99.5% lucky already!
but this is ‘Luck By Chance’
• What got me here was necessary – but is not sufficient
• Talent x Nurturing = Potential . . .
& Potential x Harnessing = Performance
Success is only the shadow of Performance
I need to nurture / harness my own talent
and this is ‘Luck by Design’
4
HOW
• Bloom’s Taxonomy
Create
Evaluate
Apply
Understand
Memorize
. . . !!! . . .
11
VEE
Work Ethic & Excellence
Building ‘Brand Me’
IQ
Y20
July 2021
WHO
• I need to take charge of ‘Me’ (my Talent)
- cannot rely on Luck by Chance (already 99.9% lucky)
- I must create / Design my Luck (additional 100%)
- by converting my Talent Performance
- this increses probability of S u c c e s s
• I & Me (the H₂ atoms)
• Build ‘Brand Me’
- analyse my strengths & create new capabilities
• Prepare for new Opportunities
- Luck by Design: when Preparation Opportunity
• (L)EARN-ability
2
Building ‘Brand Me’
Who am I ?
In 0.5% of the world’s intelligentsia -
Therefore a potential Star
IQ
5 key aspects of Me
Tip (head) of this star = IQ
Harnessing / Using IQ
to increase my knowledge bank
Attributes desired
• Knowledgable
- any specialised area
- wide range of areas
• Determined
- Focussed
- Committed (Perseverance)
- puts failure behind & moves on
• Growth oriented (good learner)
• Doer / Performer
- speedy and crisp execution
- unique contribution (Make a Difference)
“All my CEOs are Stars” -
LN Mittal
1. IQ
• Innate agility of the brain
- high energy / enthusiastic / +ve attitude
- curious
- experiment, explore, innovate
- quick to learn
• Capacity to learn
• Desire to do better / to Excel
- LNMIIT tag line: “Excellence is our motto”
Evaluate
Apply
Understand
Memorize
4* 5* 6*
7* 8* 9*
B
Thinking Out-of-the-Box
Applications of IQ
• Initiative
- take charge … not wait for someone else
• Innovative
- think beyond the obvious … out of the box
• Integrative
- connect the dots … not mug in absolute terms
• Insightful
- ‘read between the lines’
• Intuitive
- listen to subconscious intelligence … System 1 & 2
8
System 1 & System2
• Intelligence = integration of System 1 & 2
• System 1: (Base of the head): Primal instinct
- evolved over centuries … from primate to human
- ‘data’ processed over time
- instinctive, very fast, BUT reactive, not high accuracy
• System 2: (Forehead): Logic & Reasoning
- much more recent in evolution
- processing ‘new data’ and analysing ‘old data’
- scientific, methodical, high accuracy… BUT very
slow
• Challenge: integrate the two for optimal efficiency
- Creativity is where the two Systems meet
. . . !!! . . .
12
VEE
Work Ethic & Excellence
-------
2(a) Emotional Quotient
(EQ)
Part 1
Y20
July 2021
Welcome back
These are challenging times
But challenges always bring opportunities
They are 2 sides of the same coin
Opportunities :
to grow
to learn from difficulties
to DO more than the ordinary
to excel in little ways
Work Ethic & Excellence
Just to recall :
‘WEE’ is also about excelling
by building ‘Brand Me’
Luck by Design =
preparation opportunity
Brand Me
Just to recall :
We have Talent
6
7
8
9
What are these feelings?
GLAD
Happy SAD
Hopeful Unhappy
Satisfied Dejected
Excited Alone
Proud Hopeless
Thrilled Regretful
Disappointed
MAD
Angry BAD
Irritated Nervous
Annoyed Anxious
Hatred Worried 10
Furious Afraid
• Do not ignore, resist, avoid, or be numb.
• Acknowledge it. Talk about it.
• Understand our reactive brains can play tricks
– Catastrophizing/ Hijacking
– All or nothing
– Taking it personally
– Filtering/ Assuming
– Being a victim
• Be kind to ourselves.
• What can I do right now? Take small steps.
• Seek support.
11
Our Counsellor:
Mrs Arshita Nair
arshitaa.nair.1@gmail.com
935 150 9622
12
Thank you!
. . . iii . . .
13
Just to recall
Mr Ruchir Sodhani’s session
“Emotional Intelligence”
• Johari Window build Brand Me
- expand the ‘Known’ part (= ‘Me’)
- explore ‘Blind Spot’ & ‘Unknown’
• Harness emotions
Glad – Sad – Mad – Scared
• Self care
= I am responsible for developing Me
• Success Happiness ??
3. Emotional Quotient
• How does EQ ‘support/strengthen’ IQ (knowledge base)
- by providing a stable shoulder
- without it, our brain cannot function optimally
- so EQ increases value creation by the brain
15
5 sub points of EQ
• Engagement: ‘whole-hearted’ involvement
• Enthusiasm: eliminates moodiness
• Empathy: for others overcomes selfishness
- and also for oneself (increases emotional stamina)
• Elasticity: ability to recover quickly = resilience
• Ego:
- is necessary and useful - if harnessed
- can derail IQ - if not controlled
Equilibrium:
maintain emotional balance
16
VEE
Work Ethic & Excellence
-------
2(b) Emotional Quotient
(EQ)
Part 2
Y20
July 2021
Previous session
The head point of the star (IQ)
is ‘sitting’ on 2 shoulder points
IQ
EQ
3
Just to summarise
Mr Ruchir Sodhani’s session
“Emotional Intelligence”
• Johari Window build Brand Me
- expand the ‘Known’ part (= ‘Me’)
- explore ‘Blind Spot’ & ‘Unknown’
• Harness emotions
Glad – Sad – Mad – Scared
• Self care
= I am responsible for developing / strengthening ‘Me’
• Success Happiness ??
5
6
What are these feelings?
GLAD
Happy SAD
Hopeful Unhappy
Satisfied Dejected
Excited Alone
Proud Hopeless
Thrilled Regretful
Disappointed
MAD
Angry BAD
Irritated Nervous
Annoyed Anxious
Hatred Worried
Furious Afraid 7
Taking Charge of EQ
• Emotions hormones
Endorphin – Dopamine – Serotonin - Oxytocin
• Harness emotions (vs being ‘hijacked’ by them)
Glad – Sad – Mad – Bad (Scared) : all are useful
• Self care
= I am responsible for developing / strengthening ‘Me’
= Be aware of my emotions
and what triggers them
= Respond mindfully (vs Reacting impulsively)
• Success Happiness ??
Happiness is an ‘inside job’ –
It is elusive, but we can manage it
5 sub points of EQ
• Engagement: ‘whole-hearted’ involvement
• Enthusiasm: eliminates / minimises moodiness
• Empathy: for others overcomes selfishness
- and also for oneself (increases emotional stamina)
• Elasticity: ability to recover quickly = resilience
• Ego:
- is necessary and useful - if harnessed
- can disturb / derail IQ - if not controlled
Equilibrium:
maintain emotional balance
9
Our Counsellor:
Mrs Arshita Nair
arshitaa.nair.1@gmail.com
935 150 9622
10
Thank you!
. . . iii . . .
11
VEE
Work Ethic & Excellence
-------
3. Physical Quotient
(PQ)
Y20
July 2021
Today’s session
The head point of the star (IQ)
is ‘sitting’ on 2 shoulder points
IQ
PQ EQ
3
4
5
6
7
2. Physical Quotient
• Without PQ our brain cannot function optimally
- PQ = ‘power grid’ energy to the brain
• PQ increases creativity of the brain
- when we are fit, alert and agile
- or can deplete it when we are tired or ill
• It reduces ‘down time’ by providing
- immunity
- consistent good health (X frequent colds, etc)
- resilience (quick recovery)
• We usually take PQ for granted
it is the ‘Arrogance of IQ’
IQ cannot sustain without PQ
8
5 sub points of PQ
Taking charge of my habits
• ‘Pakwaan’ - (nutrition)
- greed vs need (mouth vs stomach)
- eating vs digesting vs metabolising
- mugging vs understanding vs creativity
• ‘Paani’ - (water)
- quantity
- frequency
- timing
9
5 sub points of PQ
Taking charge of my habits
• ‘Pakwaan’ - (nutrition)
• ‘Paani’ - (water)
• ‘Praan’ - (breathing)
- optimal breathing (as ‘thermostat’ for balance of
mind)
- quality of breathing, meditation
• ‘Pranayam’ - (exercise)
- exercise, yoga, aerobics
- for muscle tone & stamina
• Pillow - (sleep)
- quantity, quality & timing of sleep
- power breaks (commas & full stops)
10
- importance for mental metabolism
11
Thank you!
. . . iii . . .
12
VEE
Work Ethic & Excellence
-------
4. Social Quotient
(SQ)
Y20
July 2021
Work Ethic & Excellence
Just to recall :
‘WEE’ is about excelling -
by building ‘Brand Me’
Designing my Luck =
Building a bridge across the gorge
With Work Ethic
preparation opportunity
Talent BRIDGE Success
------
Brand Me
Just to recall :
IQ
PQ EQ
SQ
The point on the lower right =
SQ (Social Quotient)
It helps amplify my performance 4x
Social Quotient
• In our last 2 classes :
- explained importance of EQ
- harnessing the internal relationship (between I & Me)
• SQ = external relationship (between ME & WE)
• Why: in professional world, my succe$$ will depend:
- 20% on ME (my talent)
- 80% on WE (my team working ability)
- so SQ can multiply my performance 4x
• (ME 100% + WE 400%) = 500% total output
(who said 100% is the limit?)
5
Social Quotient
• Dealing with VUCA
Volatility
Uncertainty
Complexity
Ambiguity
• A term borrowed from Army training
used regularly to prepare sports-persons
used equally so in business management
6
5 sub points of SQ
• Sharing: (critical importance of interdependence)
- punctuality & availability
- speed of responses
- quality of responses
8
Thank you!
. . . iii . . .
9
VEE
Work Ethic & Excellence
------
5. Spiritual Quotient
(SpQ)
Y20
July 2021
Work Ethic & Excellence
Just to recall :
‘WEE’ is about excelling -
by building ‘Brand Me’
Designing my Luck =
preparation opportunity
------
Brand Me
Just to recall :
IQ
PQ EQ
SQ
Tip (head) of this star = IQ
Our IQ grows our knowledge bank
PQ physical agility, energy, stamina
EQ emotional balance & resilience
SQ network, team work = multiplier
Today’s session
The point with an exponential impact on Brand Me
IQ
PQ EQ
SpQ SQ
5
Spiritual Quotient
• As a professional, we must
- inspire / motivate our own self (I am my best supporter)
- in spite of external circumstances
- PAIN = Positive Attitude In Negative situations
we win
6
Spiritual Quotient
7
Spiritual Quotient
8
The Magic Mantra of Sp Q
WE E
*Success*
Performance
Excellence
Work Ethic
= Luck by
Design
Harnessing
5Qs
Potential
Performance
9
5 sub points of SpQ
• Spark
- self reboot
• Speed
- quick to action
• Sprightliness
- energetic, enthusiastic, positive
• Spunk
- courage, guts, staying power
• Sporty
- forgiving, quick recovery (bounce back)
SpQ impacts my performance EXPONENTIALLY
10
Thank you!
. . . !!! . . .
11
VEE
Work Ethic & Excellence
Recap
Y20
July 2021
Work Ethic & Excellence
Why
Who
What
How
When & Where
WHY
• For success in my career
- WEE increase its probability
• To harness / nurture my talent
• I am LUCKY
- high IQ + family support
- part of only 0.5% of India’s / world’s intelligentsia
- so I am already 99.5% lucky – but ‘By Chance’
• What got me here was NECESSARY
– but is NOT SUFFICIENT
• I need to take charge of my Talent
3
WHY
• I need to take charge of my Talent
- cannot rely on Luck by Chance
- must create Luck BY DESIGN
- increase probability of converting Talent Success
• Prepare for new Opportunities
- Luck is when Preparation Opportunity
• Build a bridge over the gorge between Talent & Success
- strengthen technical pillars
- create additional capabilities
4
WHAT
• Brand Me
- but to >500%
• Developing all 5 points of the star (5Qs)
WHAT
• Potential Star IQ
PQ EQ
ME
SpQ SQ
• Developing all 5 points of the star
- IQ : expanding knowledge base using IQ
- EQ : harnessing my emotional (volatile) energy
- PQ : being fit, alert, agile
immunity/stamina/resilience
- SQ : team working (4x multiplier effect)
- SpQ : inner spirit (fusion of H₂ atoms) – exponential
impact
• Being a Star
HOW
• Think like a Champion
• Build ‘Brand Me’ by creating:
Self-
+ A(wareness)
+ B(elief)
+ C(onfidence)
+ D(iscipline) / Respect
----------------
= E(xcellence)
----------------
HOW
• Bloom’s Taxonomy
Create
Evaluate
Analyse
Apply
Understand
Memorize
• ReaCtive Crea__tive
• Connect the dots * * *
* * *
* * *
WHO, WHEN, WHERE
• Who
- I & Me (the H₂ atoms)
- I am my best friend, mentor, motivator
- Me & We (20% + 80%)
• Where & When
- here & starting now
- build ‘Brand Me’ every day in every way
12
YES, WE CAN…and WE WILL!
13
Thank you!
. . . !!! . . .
14
The Virtue Ethics
Ethics
⚫ The study of what is right or good in Conduct.
⚫ Right (from Latin rectus)- Straight or according to rule
⚫ Good (from German gut)- A thing is good when it is
valuable for some end. It is not a means to an end but
an end in itself. Supreme good means the ‘supreme
end’ at which we aim.
⚫ There is some standard/ideal of judgement by
reference to which we can say that one form of
conduct is better than another.
⚫ Ethics as the science or general study of the ideal
involved in human life.
⚫ Conduct is a habit.
Virtue Ethics
⚫ Virtue Ethics regards actions as right that manifest
good character traits (virtues) and regards actions
as bad that display bad character traits (vice).
⚫ Justice
⚫ Honesty and fidelity
⚫ Generosity and love -Relationships of contract
into relationships of friendship or love
⚫ Courtesy, cheerfulness and good humour in social
intercourse
⚫ Abstaining from something which is unlawful
Virtues relative to the social function
⚫ Rich (liberality) Vs Poor (patience)
⚫ Self regarding virtues and altruistic virtues
Education of characters
⚫ Complete development of character can be attained
only by devoting ourselves to some large end or
ideal that has real value, intrinsic or instrumental,
in co-operation with others.
⚫ A certain amount of ascetic discipline is sometimes
found valuable.
⚫ Expel your evil propensities by developing good
ones rather than by seeking directly to crush the
evil ones.
⚫ Attention to the inner life is also important
Virtues expected of Engineers
⚫ Public-spirited Virtues: Doing no harm, Promoting
public safety, health, and welfare, Generosity, Justice
within corporations
⚫ Proficiency Virtues: Competence, Diligence,
Creativity
⚫ Teamwork Virtues: Collegiality, Cooperativeness,
Loyalty and respect, leadership qualities
⚫ Self-Governance Virtues: Self-understanding and good
moral judgement called practical wisdom, courage,
self-discipline, perseverance, fidelity to commitments,
self-respect, and integrity, honesty and trustworthiness
Ask questions
⚫ Is this action honest?
⚫ Will this action demonstrate loyalty to my
community/employer?
⚫ Have I acted in a responsible fashion?
⚫ https://www.ted.com/talks/kailash_satyarthi_how_to_
make_peace_get_angry
Acknowledgement
⚫ Slides are adapted from A Manual of Ethics by John S.
Mackenzie
The Duties and Rights Ethics
Duties of an Engineer??
Duty Ethics (Deontology)
⚫ Immanuel Kant (1724-1804)
⚫ Moral Law or Moral Ought: Obligations as general
command to realize rational self
⚫ “Moral duties are fundamental” – Kant
⚫ Example-
⚫ Dams
⚫ Waste Isolation Pilot Plant (WIPP) near Carlsbad, New
Mexico
Rule and Act Utilitarianism
⚫ Rule Utilitarianism- Moral rules are most important.
Moral rules should always be adhered to irrespective
of the outcome because adhering to these rules will
ultimately lead to the most good.
Forgivenes Punishmen
s t
Reformatio Responsibili
n ty
Remorse
Social Corruption
⚫ Civilizations ought to make virtue as easy and vice as
difficult as possible
⚫ It is arranged not for the promotion of virtue but only
of respectability
⚫ Among the rich, luxury is encouraged
⚫ Wants are multiplied, men are tempted to use
dishounourable means to seek satisfaction
⚫ Poor are exploited
⚫ Nation declines and falls or saved by revolutions
⚫ Other nations feel justified in stepping in for its
punishment.
⚫ https://www.ted.com/talks/anand_giridharadas_a_tale_
of_two_americas_and_the_mini_mart_where_they_col
lided
⚫ https://www.ted.com/talks/kiran_bedi_a_police_chief_
with_a_difference
Acknowledgement
⚫ Slides are adapted from A Manual of Ethics by John S.
Mackenzie
⚫ https://archive.org/details/manualofethics00mackiala/p
age/394/mode/2up - Pg.393
Assignment
⚫ Do you think Poverty, Socio-economic, Psychic
compulsions, undeserved adversities in life need to be
considered while sentencing corporal punishment to
the guilty ?
Professionalism & Codes of Ethics
⚫ I’ve recently become Dean of our faculty Affairs, but have not given up
my position as HoD. Is this inappropriate or potentially unethical? Am I
setting the stage for a conflict of interests? If so, what steps might be taken
to mitigate that risk?– DOFA
⚫ Dear Dean,
⚫ In a word: Yes. As dean of the faculty affairs, you are an advocate for your
colleagues in all departments. As HoD, you’re an advocate for your colleagues
in your department. Even if you were an ethical superhero, the appearance of
conflict of interest is too great to hold both positions at the same time. In some
institutions, you can put your term of HoD on hold if you take other
administrative positions — if that’s true of yours, I’d strongly recommend that
you do that and then return to it once your term as dean faculty affairs is over.
Otherwise, you’ll need to step down from one of these jobs. Since the dean
faculty affairs position is new, you’ll probably want to hold onto that and hand
over the HoD position to your deputy HoD, if you have one, or call an
emergency election as soon as you can.
⚫ On the bright side, it sounds like your colleagues at your institution have a
great deal of confidence in your leadership abilities. Congratulations on that
and on your new position!
Environmental Ethics
⚫ Need
⚫ Proximity
⚫ Capability
⚫ Last resort
Preventing Whistle blowing
On September 2, 2020, a U.S. federal court ruled that the U.S. intelligence's mass surveillance
program exposed by Snowden was illegal and possibly unconstitutional.
Source: Internet
The Collapse of Barings Bank
Founded in 1762, Barings Bank was a United Kingdom institution with worldwide reach. Even the
Queen of England had an account there. In 1989, Nick Leeson was hired at Barings, where he
prospered. He was quickly promoted to the trading floor and appointed manager in Singapore where
he traded on the Singapore International Monetary Exchange (SIMEX). Leeson was an aggressive
trader, making large profits in speculative trading. In 1993, his profits constituted almost 10% of
Barings’ total profits. He had developed a reputation for expertise, for near-infallibility, and his
superiors in London gave him little supervision.
In July 1992, a new Barings employee suffered a small loss on Leeson’s watch. Leeson did not wish to
lose his reputation for infallibility, or his job, so he hid the loss in an error account. Leeson attempted
to make back the loss through speculative trading, but this led to even bigger losses, which again were
hidden in this account. He kept doubling up his bets in an attempt to get out from under the losses.
Leeson later said: “[I] wanted to shout from the rooftops…this is what the situation is, there are
massive losses, I want to stop. But for some reason you’re unable to do it. … I had this catastrophic
secret which was burning up inside me—yet…I simply couldn’t open my mouth and say, ‘I’ve lost
millions and millions of pounds.’”
Leeson took out a short-term, highly leveraged bet on the Nikkei index in Japan. At the same time, a
severe earthquake in Kobe, Japan sent the index plummeting, and his loss was so huge that he could
no longer hide it. Barings, a 233-year old bank, collapsed overnight and was bought by ING for £1.
Leeson fled to Malaysia, Thailand, and finally to Germany, where
he was arrested and extradited to Singapore. He plead guilty to
two counts of deceiving bank auditors (including forging
documents) and cheating the SIMEX. Leeson was sentenced to six
and a half years of prison in Singapore, but only served four years
due a diagnosis of colon cancer, which he ultimately survived.
Discussion Questions:
2. Judith Rawnsley, who worked for Barings Bank and later wrote a book about the Leeson case,
proffered three explanations for Leeson’s behavior once the losses had started to pile up: 1)
Leeson’s loss aversion stemmed from his fear of failure and humiliation; 2) his ego and greed
were exacerbated by the macho trading environment in which he operated; 3) he suffered from
common distortions in thinking patterns that often result from high levels of stress, including
overconfidence and denial. Which of these explanations (or all) do you think played a role in
this case? Why?
4. If you were in Leeson’s position after the initial loss made by the employee, what would you
have done? Why?
5. Do you have trouble owning up to mistakes that you have made? Do others whom you know?
Explain with examples.
Resources:
How Will You Measure Your Life?
http://www.worldcat.org/title/how-will-you-measure-your-life/oclc/757483347
The Collapse of Barings
http://www.worldcat.org/title/collapse-of-barings/oclc/35658104
Cheating and Loss Aversion: Do People Lie More to Avoid a Loss
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2502819
Rogue Trader: How I Brought Down Barings Bank and Shook the Financial World
http://www.worldcat.org/title/rogue-trader-how-i-brought-down-barings-bank-and-shook-the-
financial-world/oclc/34262021
How Nick Leeson Caused the Collapse of Barings Bank
http://www.next-finance.net/How-Nick-Leeson-caused-the
Total Risk: Nick Leeson and the Fall of Barings Bank
http://www.worldcat.org/title/total-risk-nick-leeson-and-the-fall-of-barings-bank/oclc/33275953
Eat What You Kill: The Fall of a Wall Street Lawyer
http://www.worldcat.org/title/eat-what-you-kill-the-fall-of-a-wall-street-lawyer/oclc/649743120
Barings Collapse at 20: How Rogue Trader Nick Leeson Broke the Bank
https://www.theguardian.com/business/from-the-archive-blog/2015/feb/24/nick-leeson-barings-
bank-1995-20-archive
Author:
Robert Prentice, J.D.
Department of Business, Government and Society
McCombs School of Business
The University of Texas at Austin
Source: https://www.techrepublic.com/resource-library/downloads/cheat-sheet-facebook-data-
privacy-scandal/
The Disaster at Bhopal
The water had probably been introduced into the tank accidentally. A utility station on
the site contained two pipes side by side. One pipe carried nitrogen, which was used to
pressurize the tank to allow the liquid MIC to be removed. The other pipe contained
water. It appears that instead of connecting the nitrogen pipe, someone accidentally
connected the water pipe to the MIC tank. The accident was precipitated when an
estimated 240 gallons of water were injected into the MIC storage tank.
As with many of the disasters and accidents that we study, there was not just one event
that led to the disaster, but rather there were several factors that contributed to this
accident. Any one of these factors alone probably wouldn’t have led to the accident, but
the combination of these factors made the accident almost inevitable and the
consequences worse. A major factor in this accident was the curtailment of plant
maintenance as part of a cost-cutting effort. The MIC storage tank had a refrigeration
unit on it, which should have helped to keep the tank temperatures closer to normal,
even with the water added, and might have prevented the vaporization of the liquid.
However, this refrigeration unit had stopped working five months before the accident
and hadn’t yet been repaired.
The tank also was equipped with an alarm that should have alerted plant workers to the
dangerous temperatures; this alarm was improperly set, so no warning was given. The
plant was equipped with a flare tower. This is a device designed to burn vapors before
they enter the atmosphere, and it would have been able to at least reduce, if not
eliminate, the amount of MIC reaching the surrounding neighborhood. The flare tower
was not functioning at the time of the accident. Finally, a scrubber that was used to
neutralize toxic vapors was not activated until the vapor release was already in
progress. Some investigators pointed out that the scrubber and flare systems were
probably inadequate, even had they been functioning. However, had any of these
systems been functioning at the time of the accident, the disaster could have at least
been mitigated, if not completely averted. The fact that none of them were operating at
the time ensured that once the water had been mistakenly added to the MIC tank, the
ensuing reaction would proceed undetected until it was too late to prevent the accident.
It is unclear on whom the ultimate blame for this accident should be laid. The plant
designers clearly did their job by anticipating problems that would occur and installing
safety systems to prevent or mitigate potential accidents. The management of the plant
seems obviously negligent. It is sometimes necessary for some safety features to be
taken off-line for repair or maintenance. But to have all of the safety systems inoperative
simultaneously is inexcusable. Union Carbide also seems negligent in not preparing a
plan for notifying and evacuating the surrounding population in the event of an accident.
Such plans are standard in the United States and are often required by local ordinance.
Union Carbide was unable to say that such an accident was unforeseeable. Leaky
valves in the MIC system had been a problem at the Bhopal plant on at least six
occasions before the accident. One of these gas leaks involved a fatality. Moreover,
Union Carbide had a plant in Institute, West Virginia, that also produced MIC. The
experience in West Virginia was similar to that in Bhopal before the accident. There had
been a total of 28 leaks of MIC over the previous five years, none leading to any serious
problems. An internal Union Carbide memo from three months before the Bhopal
accident warned of the potential for a runaway reaction in MIC storage tanks in West
Virginia and called into question the adequacy of emergency plans at the plants. The
memo concluded that “a real potential for a serious incident exists” [ US News and
World Report, Feb. 4, 1985, p. 12]. Apparently, these warnings had not been
transmitted to the plant in India.
Ultimately, some share of the blame must be borne by the Indian government. Unlike in
most Western nations, there was very little in the way of safety standards under which
U.S. corporations must operate. In fact, third-world countries have often viewed
pollution control and safety regulation as too expensive, and attempts by the
industrialized nations to enforce Western-style safety and environmental regulations
worldwide are regarded as attempts to keep the economies of developing countries
backward [ Atlantic Monthly, March 1987, p. 30]. In addition, the local government had
no policy or zoning forbidding squatters and others from living so close to a plant where
hazardous compounds are stored and used. The bulk of the blame goes to Union
Carbide for failure to adequately train and supervise its Indian employees in the
maintenance and safety procedures that are taken for granted in similar plants in the
United States.
In the aftermath of the accident, lawsuits totaling over $250 billion were filed on behalf
of the victims of the accident. $470 million were paid by the Union Carbide as
compensation to the victims. Union Carbide committed itself to ensuring that the victims
of the accident were compensated in a timely fashion. Union Carbide also helped set up
job training and relocation programs for the victims of the accident. Ultimately, it has
been estimated that approximately 10,000 of those injured in the accident will suffer
some form of permanent damage.
A government affidavit in 2006 stated that the gas leak incident caused 5,58,125
injuries, including 38,478 temporary partial injuries and approximately 3,900 severely
and permanently disabling injuries. None can say if future generations will not be
affected.
Coughing
Feeling of suffocation
Blepharospasm
Breathlessness
Stomach pains
Vomiting
The staff at the nearby hospitals lacked the knowhow required to treat the casualties in
such situations. To add to this, there is no antidote known for MIC. Hence, even after
running to the hospitals, the survivors could not be cured and most of them had to face
death eventually.
Choking
Cerebral Edema
Tubular Necrosis
Necrotizing Enteritis
As an after effect of this disaster, the rate of stillbirths increased by 300% and the
neonatal mortality rate by around 200%. This came to be known as the world’s worst
disaster in the industrial sector.
Questions:
1. Use the ethical theories discussed in this chapter to analyze the Bhopal case. Topics
to be considered should include the placing of a hazardous plant in a populated area,
decisions to defer maintenance on essential safety systems, etc. Important theories to
consider when doing your analysis are rights and duty ethics and utilitarianism.
2. Find a copy of the code of ethics of the American Institute of Chemical Engineers and
use it to analyze what a process engineer working at this plant should have done. What
does the code say about the responsibilities of the engineers who designed the plant
and the engineers responsible for making maintenance decisions?
3. What responsibility does Union Carbide have for the actions of its subsidiaries?
Union Carbide India was 50.9% owned by the parent company.
4. What duty did Union Carbide have to inform local officials in India of the potential
dangers of manufacturing and storing MIC in India?
5. Some of Union Carbide’s reports hinted strongly that part of the fault lay with the
inadequate workforce available in a third-world country such as India. How valid is this
statement? What are the ethical implications for Union Carbide if this statement is true?
6. What responsibility should the national and local government in Bhopal have for
ensuring that the plant is operated safely?
8. In the absence of environmental or safety laws in the locality where it operates, what
responsibility does a U.S. corporation have when operating overseas? Does the answer
change if the locality does have laws, but they are less strict than ours? What about the
ethics of a U.S. corporation selling products overseas that are banned in the United
States, such as DDT?
Course: Date:
Name:
Engineers must have an understanding of technical factors involved in making professional and
ethical decisions. Here’s a brief exercise:
For this assignment, the following pages contain two case studies taken from “Engineering
Ethics” by Charles B. Fleddermann1. These cases are designed to relate your technical
background with identifying and making ethical decisions. In each case, give a thoughtful
answer to the questions at the end. Collaboration is allowed (and encouraged), but each student
is to turn in answers to the questions individually and their own words.
Before you begin, read through the IEEE Code of Ethics (link) as a standard for ethical behavior
as an Electrical or Computer Engineer.
1
Charles B. Fleddermann, Engineering Ethics, 3rd ed. Upper Saddle River: Pearson Prentice Hall,
2008, 27-32.
The Intel Pentium® Chip
In late 1994, the media began to report that there was a flaw in the new Pentium microprocessor produced
by Intel. The microprocessor is the heart of a personal computer and controls all of the operations and
calculations that take place. A flaw in the Pentium was especially significant, since it was the
microprocessor used in 80% of the personal computers produced in the world at that time.
Apparently, flaws in a complicated integrated circuit such as the Pentium, which at the time contained
over one million transistors, are common. However, most of the flaws are undetectable by the user and
don’t affect the operation of the computer. Many of these flaws are easily compensated for through
software. The flaw that came to light in 1994 was different: It was detectable by the user. This particular
flaw was in the floating-point unit (FPU) and caused a wrong answer when double-precision arithmetic, a
very common operation, was performed.
A standard test was widely published to determine whether a user’s microprocessor was flawed. Using
spreadsheet software, the user was to take the number 4,195,835, multiply it by 3,145,727, and then
divide that result by 3,145,727. As we all know from elementary math, when a number is multiplied and
then divided by the same number, the result should be the original number. In this example, the result
was 4,195,579 [Infoworld, 1994]. Depending on the application, this six-thousandths-of-a-percent error
might be very significant.
At first, Intel’s response to these reports was to deny that there was any problem with the chip. When it
became clear that this assertion was not accurate, Intel switched its policy and stated that although there
was indeed a defect in the chip, it was insignificant and the vast majority of users would never even notice
it. The chip would be replaced for free only for users who could demonstrate that they needed an
unflawed version of the chip [Infoworld, 1994]. There is some logic to this policy from Intel’s point of
view, since over two million computers had already been sold with the defective chip.
Of course, this approach didn’t satisfy most Pentium owners. After all, how can you predict whether you
might have a future application where this flaw might be significant? IBM, a major Pentium user,
canceled the sales of all IBM computers containing the flawed chip. Finally, after much negative
publicity in the popular personal computer literature and an outcry from Pentium users, Intel agreed to
replace the flawed chip with an unflawed version for any customer who asked to have it replaced.
It should be noted that long before news of the flaw surfaced in the popular press, Intel was aware of the
problem and had already corrected it on subsequent versions. It did, however, continue to sell the flawed
version, and, based on its early insistence that the flaw did not present a significant problem to users,
seemingly planned to do so until the new version was available and the stocks of the flawed one were
exhausted. Eventually, the damage caused by this case was fixed as the media reports of the problem died
down and as customers were able to get unflawed chips into their computers. Ultimately, Intel had a
write-off of 475 million dollars to solve this problem.
What did Intel learn from this experience? The early designs for new chips continue to have flaws, and
sometimes these flaws are not detected until the product is already in use by consumers. However, Intel’s
approach to these problems has changed. It now seems to feel that problems need to be fixed
immediately. In addition, the decision is now based on the consumer’s perception of the significance of
the flaw, rather than on Intel’s opinion of its significance.
Indeed, similar flaws were found in 1997 in the early versions of the Pentium II and Pentium Pro
processors. This time, Intel immediately confirmed that the flaw existed and offered customers software
that would correct it. Other companies also seem to have benefited from Intel’s experience. For example,
Intuit, a leading manufacturer of tax preparation and financial software, called a news conference in
March of 1995 to apologize for flaws in its TurboTax software that had become apparent earlier in that
year. In addition to the apology, they offered consumers replacements for the defective software.
Questions:
1. Was this case simply a customer-relations and PR problem, or are there ethical issues to be
considered as well? If so, what are they?
2. Use the IEEE Code of Ethics to analyze this case and identify all violations (identifying number
is ok). Note: pay attention to issues of accurate representation of engineered products and to
safety issues.
4. Should you replace defective projects even if customers won’t recognize the defect?
5. Is it ever possible to say that no defect exists in a produce or structure? How thorough should
testing be? (Note: use IEEE Code of Ethics as a guide to your answer)
6. Do flaws that Intel found in earlier generation chips have any bearing on these questions? In
other words, if Intel got away with selling flawed chips before without informing consumers,
does that fact have any bearing on this case? Why or why not?
7. G. Richard Thoman, an IBM senior vice president, was quoted as saying, “Nobody should have
to worry about the integrity of data calculated on an IBM machine.” How does this statement by
a major Intel customer change the answers to the previous question?
8. Just prior to when this problem surfaced, Intel had begun a major advertising campaign to make
Intel a household name. They had gotten computer manufacturers to place “Intel Inside” labels
on their computers and had spent money on television advertising seeking to increase the public
demand for computers with Intel processors, with the unstated message that Intel chips were of
significantly higher quality than other manufacturers’ chips. How might this campaign affect
what happened in this case?
9. What responsibilities did the engineers who were aware of the flaw have before the chip was
sold? (again, check in with the IEEE Code of Ethics for your response)
a. After the chips began to be sold?