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Improvement of Fit - Ayush Prerna
Improvement of Fit - Ayush Prerna
Submitted By:
AYUSH GAUTAM
PRERNA KHATRI
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LIST OF CONTENTS
Serial No. Chapter Name Page No.
1 Abstract 3
2 Certificate 4
3 Acknowledgement 5
4 List of Figures 6
5 List of Tables 7
6 Chapter 1 Introduction 8
7 1.1 Need of the project 9
8 Chapter 2 Objective 10
9 Chapter 3 Review of literature 11
10 Chapter 4 Methodology 14
11 4.1 Preliminary study 14
12 4.2 Survey 14
13 4.3 Visual Analysis 15
14 4.4 Measurements Analysis 15
15 4.5 Sales Analysis 16
16 4.6 Feedback and trail 16
17 Chapter 5 Preliminary study 17
18 5.1 Product Architecture 17
19 5.2 Market study 18
20 5.3 Anthropometry study 21
21 Chapter 6 Survey 22
22 Chapter 7 Visual Analysis 27
23 Chapter 8 Measurements Analysis 36
24 8.1 New and previous fit 37
25 8.2 Final measurement chart 37
26 Chapter 9 Sales Analysis 38
27 9.1 Measurements chart 39
28 9.2 Comparision 39
29 Chapter 10 Feedback and trail 41
30 Chapter 11 Conclusion and limitation 46
31 Biblography 48
32 Appendices 49
33 Annexures 72
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ABSTRACT
The project was aimed at understanding the different fit parameters of different popular brands
and analyzing their measurements and visual appeal on wearer to arrive at most acceptable fit.
Development of fit is a continuous process to arrive at most ideal situation. The insufficient
anthropometric data makes the development of fit ambiguous. There is a continuous debate and
evolution of fits of readymade garments as the goal is not stationary; and the scenario keeps
changing. A better fit would ensure customer satisfaction and result in boost in sales, revenue
The key objective of the project is to improvise the fit of the men‘s trouser for the private label
of Shoppers Stop LIFE. The most acceptable fit parameters were arrived by studying the fit of
different popular brands and then the samples were developed for the suggested fit and the trial
The key findings of the project was the existing fits present in the market and the consumer‘s
preference and perception of the same, the parameters and measurements important for good fit
in the trouser. The feedback of the developed samples helped us to arrive at the most acceptable
fit.
AYUSH GAUTAM
PRERNA KHATRI
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CERTIFICATE OF ORIGINALITY
This is to certify that this Project Report titled ―Improvement of fit for Men’s Trousers‖ is
based on our (Ayush Gautam, Prerna Khatri) original research work, conducted under the
guidance of Ms. Aboli Ashok Naik, Assistant Professor, NIFT Mumbai and Mr. Vikram
Ghadwal, Deputy Buyer, Shoppers Stop towards partial fulfilment of the requirement for
award of the Bachelor‘s Degree in Fashion Technology (Apparel Production), of the National
No part of the project is copied from any other source. Material, wherever borrowed has been
duly acknowledged.
AYUSH GAUTAM
PRERNA KHATRI
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ACKNOWLEDGEMENT
It has been due to the guiding support and encouragement of a few people who have blessed this
project with their contributions. We would hereby acknowledge their efforts, and suggestions
and guidance. We would first of all thank our mentor Ms. Aboli Ashok Naik, Assistant
Professor, NIFT Mumbai for her constant guidance. We would like to thank our Industry mentor
Mr. Vikram Ghadwal, Deputy Buyer, LIFE- Non Denims, Shoppers Stop for facilitating our
We are grateful to the staff at Resource Center, NIFT Mumbai for providing sufficient reading
for the project along with the Director, National Institute of Fashion Technology Mumbai, the
We would take the opportunity to thank the members of sales and retail operations team at
Shoppers Stop, and all the people who participated in the wearer trial and gave their useful
feedback. Last, but not the least we would like to thank our parents for supporting in everything
AYUSH GAUTAM
PRERNA KHATRI
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LIST OF FIGURES
Figure 1 Flowchart for Classification of Fit.................................................................................................. 19
Figure 2 Trouser preference of Consumers ................................................................................................ 22
Figure 3 Important factor while purchasing touser .................................................................................... 23
Figure 4 Fit preference of Consumers......................................................................................................... 24
Figure 5 Bottom Opening preference of Consumers .................................................................................. 24
Figure 6 Most appropriate fit according to consumers .............................................................................. 25
Figure 7 Most preferred brands by the Consumers.................................................................................... 25
Figure 8 Most accepted Rise- Waist of the trouser .................................................................................... 26
Figure 9 Sample trial and comments for Allen Solly trouser ...................................................................... 27
Figure 10 Sample trial and comments for Arrow trouser ........................................................................... 28
Figure 11 Sample trial and comments for Blackberrys trouser .................................................................. 28
Figure 12 Sample trial and comments for Celio trouser ............................................................................. 29
Figure 13 Sample trial and comments for Color Plus trouser ..................................................................... 29
Figure 14 Sample trial and comments for Jack & Jones trouser ................................................................ 30
Figure 15 Sample trial and comments for Levis trouser ............................................................................. 30
Figure 16 Sample trial and comments for Louis Philippe trouser............................................................... 31
Figure 17 Sample trial and comments for Park Avenue trouser................................................................. 31
Figure 18 Sample trial and comments for Pepe trouser ............................................................................. 32
Figure 19 Sample trial and comments for Tommy Hilfiger trouser ............................................................ 32
Figure 20 Sample trial and comments for US Polo trouser ........................................................................ 33
Figure 21 Sample trial and comments for Van Heusen trouser.................................................................. 33
Figure 22 Sample trial and comments for Wills Lifestyle trouser ............................................................... 34
Figure 23 Sample trial and comments for Wrogn trouser .......................................................................... 34
Figure 24 Sample trial and comments for LIFE trouser.............................................................................. 35
Figure 25 Perception of fit .......................................................................................................................... 41
Figure 26 Feedback of Rise ......................................................................................................................... 41
Figure 27 Feedback of waist ....................................................................................................................... 42
Figure 28 Feedback of fitting at hip ............................................................................................................ 42
Figure 29 Feedback of fitting at crotch ....................................................................................................... 43
Figure 30 Feedback of fitting at thigh ......................................................................................................... 43
Figure 31 Feedback of fitting at knee ......................................................................................................... 44
Figure 32 Rating of fit according to wearer’s comfort ................................................................................ 44
Figure 33 Rating of fit according to look ..................................................................................................... 45
Figure 34 Final feedback on developed fit .................................................................................................. 45
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LIST OF TABLES
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CHAPTER 1: INTRODUCTION
continuous debate and evolution of fits of readymade garments as the goal (i.e. the fit preference
of Indian Consumer) is not stationary and keeps changing as the time changes. Overtime with the
changing lifestyle, the Indian body type has changed considerably. Hence, it is important to keep
Indian garment brands must keep in mind that Indians have their unique needs when it comes to
fit as every consumers has a different body type. A fit that might work in US may not work well
with the Indian population. Furthermore, a fit that might work well in Punjab may not work with
the population of Mumbai due to change in body types as well as lifestyle according to
demographics.
Here, the anthropometry plays a vital role but the insufficient anthropometric data in India for the
age group above 20 years makes the development of fits ambiguous. A brand should try to give a
‗made to measure‘ experience to its customer. It may not be necessary to achieve it at a mass
production level due to insufficient anthropometric data. It is therefore important to arrive at a fit
that suits most of the population or in other words is the more acceptable fit with the population.
Therefore, it becomes an important area of study for brands in the business of garments in India.
This must be done for every different type of merchandise since the decision which influences a
consumers in buying a suit may be totally different from what he may think while buying a pair
of trouser.
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1.1 NEED OF THE PROJECT
There are many researches done on what makes a consumer buy a product. It becomes
necessary for us to understand that any such study must be done for every single product
The need is to find out which are the internal and external features critical for the consumer
decision making, these features automatically become important for the product
development team. One such extremely important feature is fit of garment. A consumer‘s
satisfaction with the product is highly correlated to the comfort of a garment and fit plays a
vital role in it. Our project has tried to find out consumer‘s fit preference in men‘s trouser.
Also, an important part of the project is to suggest the actual measurement for a good fit
based on benchmarking of fits available in popular brands. This needs to be done as the label
is having some issues in the fit of trousers based on the consumer feedback and needs to
improve. Then it‘s important to do a trial run for the samples developed and record the
feedback of the wearers. After the above changes could be made to the fits developed based
on the feedback. A better fit would ensure customer satisfaction and will result in boost in
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CHAPTER 2: OBJECTIVE
2.1 Primary Objective
Improvement of fit for Men‘s Trouser for LIFE (Private label – Shoppers Stop).
To study the sales data of different brands for different season to know the preferred
Development of samples for suggested fit and trial for the same.
Procuring feedback and suggesting changes in the fit based on the consumers
feedback.
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CHAPTER 3: REVIEW OF LITERATURE
In case of trousers, fit is considered to be the most important feature and it is here that
anthropometry plays a key role. Anthropometrical surveys have been conducted in the past by
many researchers and they have provided apparel industry with lot of useful information.
A Demographic Study of Consumer Desirables for Men’s Trousers In India In The Mid-
The project talks about the Demographics of Consumer behavior with respect to the product
Trousers, the Target being the Male Consumer of Bottom Wear in India for the mid-priced
segment. The project also includes how consumer behavior is influenced by modern culture
specific to different region where the study was conducted.970 consumers as well as 85 retailers
from 10 cities of the country were surveyed for the purpose of this project, which gave a broad
view of how the bottom wear was reacted to by the male Indian Consumer. The project uses
Position and Place). The results gave a clear picture of the different type of such consumers, their
perception, and the factors on which they decide while making purchases from the type of
Product they want to buy to the type of environment they prefer buying in.
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Competition Benchmarking of Fits in Trousers and Suits to arrive at a Best Fit scenario
The project was aimed at understanding the different fits prevalent in the market and analyzing
their patterns, measurements and visual appear on wearer to arrive at a most acceptable fit. The
fits for Peter England and competition brands was studied and a consumer survey was also done
for the same in Peter England stores to arrive at a better fit. Fit samples in a size set were
developed for both cotton and formal wear trousers. A wearer trial on 100 people was done
separately for both of the product categories. The feedback of the trial procured was based on
questionnaire. The feedback of the formal trouser was mostly positive, therefore, it was finalized
as a new fit whereas the feedback for cotton trouser was just average, so a new set of
measurements were given based on the feedback. A trial for the same was done and the fit was
The book contains data of 290 dimensional measurements of 961 subjects in 23 different regions,
with a male: female ratio of 2.83:1 from subjects above 20 years of age. However, this data is
more than a decade old but holds great significance to date in product design. It also gives
dimensions of Human Body with respect to popular static positions popular in India, like sitting
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Indian Body Dimensions
This work presents a study on Indian Body Dimensions and is ready material for sizing in
garments for Indian Body types. Anthropometric survey was conducted for young Indian women
and men in the age group of 18-24 years. Protocol for conducting anthropometric studies was
developed and the problems with existing body size systems were analyzed. Results were
analyzed to gain understanding about the body proportions and dimensions existing in the
population. Univariate and multivariate analysis of the anthropometric data was carried out.
Using an indigenously developed algorithm and a unique approach, accurate body sizes for top
and lower body garments were proposed. For the first time it became possible to map the Indian
population for the purpose of evolving a sizing system for garments. Wearer trials conducted
- RAMA BIJAPURKAR
Taking cues from economics, demography, history, culture, philosophy and good old common
sense, Rama Bijapurkar makes sense of the complex and inscrutable Indian market—the many
Consumer India‘s, their diverse and schizophrenic consumer behavior and the way to make your
Irreverent and insightful, this work illustrates the way Indian Consumer has evolved over the
decades and which direction they are likely to move. It talks about crucial factors like diversity
of ethnicity, the nature of Indian consumer and the way it assesses any product.
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CHAPTER 4: METHODOLOGY
The product architecture of the label was studied through Option Plan, Product Hierarchy, Range
Width Planning (RWP) and Assortment Plan, each report was filtered to sort the bottom wears.
Using the above plans the bottom wears were further classified into denims and non-denims,
knits and woven. The study is specified for woven casual trouser in Slim and Regular fit.
4.1.2 Market Study for fit of different brands and Classification of fit
A market study was by visiting MBO‘s, EBO‘ and Departmental Stores like Shoppers Stop,
Lifestyle and Central etc. The most easily available brands were analyzed in terms of available
The anthropometric data from the paper of Dr. Debkumar Chakraborty was studied and the
A questionnaire was prepared, using google forms to understand consumers fit preference. The
sample size for the survey was taken 200 and convenient sampling method was used. The survey
was conducted through Whatsapp and Mails and analysis was done using Microsoft excel 2010
to represent the outcome in the form of percentage, bar graphs and pie charts.
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4.3 VISUAL ANALYSIS
Few brands were shortlisted from the above survey as well as few competitive brands were
suggested by the sponsoring company for visual analysis of fit. A Size 32, Slim fit trouser of
each brand was brought and trial was done on the same size live model. An expert panel of three
people including Trading Manager, Category Manager and Quality Head were asked for
suggestions and comments on the visual look of the garment in terms of fit.
Through visual analysis few brands were selected for further process. The measurements of
selected brands were noted and statistical analysis for Mean, Median, Mode, Max and Min was
done using Microsoft Excel 2010. A new measurement chart was developed using the statistical
Size
Waist
Hip
Thigh
Knee
Outseam
Inseam
Front Rise
Back Rise
Fly Length
Fly Width
Bottom Opening
A graded trouser measurement chart for sizes 30, 32, 34, 36 and 38 was developed. The grading
1
Indian Anthropometric Dimensions for Ergonomic Design Practice – Dr. Debkumar Chakraborty
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4.5 SALES ANALYSIS
A sales analysis was done using the Sell Through Report (or Rate of Sales Report -ROS),
Merchandise Management System, Qlickview for the selected brands to find out the most
preferred sizes in each brand and the measurements of each size was compared with the
Samples were developed according to new measurements for Size 32 and 34 and a wearer‘s trial
was conducted. A predefined questionnaire was used to rate the fit and look of the garment out of
10 and an overall feedback regarding the fit was taken. On the basis of feedback the final fit was
decided.
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CHAPTER 5: PRELIMINARY STUDY
A basic understanding of all the inputs necessary for the formulation of any project is of utmost
importance. Therefore, it is important to identify those bigger factors which contribute to the
most of the research. For the purpose of this project, an understanding of the underlined features
Anthropometric study
The product under study was men‘s trouser for the label LIFE. The label includes the casual
Denims
Non denims
The study research of the project was based on the non-denims category. The non-denims were
Knits
- Joggers
- Shorts
2
Shoppers Stop Brand Book –LIFE and Product Hierarchy Sheet
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Woven
- Cargoes
- Chinos
- Shorts
The study specified woven department only. In woven department there were two types of fit:
- Slim fit
- Regular fit
Luxury
New arrivals - Camla (Barcelona), Selected Homme (Bestseller) etc. other international
brands.
Premium Category
Pure Premium- Wills Lifestyle, Park Avenue, Tommy Hilfiger, US Polo Association
Mid-Price Segment
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Cheap Fabric and moderate quality
In house brands of Trends (Reliance), Pantaloons, Globus, Westside (Nuon) etc. and
Classification of Fit
A market research in the following places of Mumbai was done to know the different fits offered
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Department stores in Central
All the fits in above brands were categorized into three basic fit families.
1. Regular
2. Slim
3. Ultra Slim
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5.3 ANTHROPOMETRIC STUDY
As anthropometry plays an important role in development of fits, a preliminary study was done
on the study done by National Institute of Design under the guidance of Dr. Debkumar
Chakraborty.
The parameters important for fit in a garment were shortlisted and studied. But not much was
derived out of the study due to undefined age category, very small sample size and also because
the data was too old. The data can be found in the annexures.
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CHAPTER 6: SURVEY AND QUESTIONNAIRE
A survey was done to understand consumers fit preference in casual trousers. The questionnaire
contained questions related to the most preferred fit, brand and style etc. The questionnaire can
The survey was done online where the questionnaire link was shared through whatsapp and mails
and the response was recorded. Out of 200 respondents, the data of 182 respondents was
When asked about the trouser preference for front, 78.7% respondents preferred Front Flat
Trouser whereas the other remaining percentage responded Pleated Trouser. The percentage
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Figure 3 Important factor while purchasing touser
Maximum number of respondents consider fit as the most important factor while purchasing.
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Figure 4 Fit preference of Consumers
Approximately an equal number of respondents prefer both slim fit and regular fit. There is a
When asked about their preference for bottom opening most of the respondents responded
narrow bottom while when asked about fit preference there was approximately an equal ratio for
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Figure 6 Most appropriate fit according to consumers
Slim fit was the most accepted fit when asked to tick mark the most appropriate fit. This data
shows that maximum number of people prefer slim fit casual trouser.
The highly preferred brands by customer in terms of fit according to survey are-
1. Blackberry (7.5 %)
2. Raymond (6.5 %)
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6. UCB (5.5 %)
8. Arrow (5 %)
Mid waist was the most preferred response for the rise of the trouser, this helped us to define the
The survey helped us to arrive at a conclusion regarding the most preferred fit and brand. There
was an approximately equal percentage of slim fit and regular fit but when the same question
was asked in a different format, the maximum respondents chose slim fit over regular fit which
clearly signified the consumer‘s preference for the particular fit. An open ended question was
asked to know the brand preference also, out of which the most preferred brands were
shortlisted. The shortlisted brands and the fit were further considered for Visual Analysis.
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CHAPTER 7: VISUAL ANALYSIS
Visual Analysis was done to analyze the fit and look of the garment on a live model. The brands
shortlisted through consumer‘s survey as well as the brands suggested by sponsoring company
were considered for this part of the methodology. A Size 32 sample of all these brands was
brought and was given for trial to the particular size model. An expert panel of three people
including Trading Manager, Category Manager and Quality Head were asked for their
ALLEN SOLLY
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ARROW
BLACKBERRYS
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CELIO
COLOR PLUS
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JACK & JONES
Figure 14 Sample trial and comments for Jack & Jones trouser
LEVIS
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LOUIS PHILIPPE
PARK AVENUE
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PEPE
TOMMY HILFIGER
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US POLO ASSOCIATION
VAN HEUSEN
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WILLS LIFESTYLE
WROGN
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LIFE
There were few brands that were tight at waist, knee or some other body part but the previous fit
of LIFE was tight throughout waist to knees. Depending on the comments received from expert
panel six brands with clean fit or overall ok fit were selected and were further analyzed. This
analysis also helped us in understanding how the fit should look visually.
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CHAPTER 8: MEASUREMENT ANALYSIS
The brands selected through above analysis were noted and analyzed using Median, Mode, Max
and Min.
Min and Max were calculated to define a particular range i.e. minimum and maximum value for
each measurement criteria. As Mode is a frequently occurring value, so this was calculated to
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8.1 COMPARISON BETWEEN LIFE PREVIOUS AND IMPROVISED FIT
The previous fit of LIFE was not acceptable as the measurements of some parts were
inappropriate like for the Size – 32 trouser, the waist was 32.5 whereas the waist for other
shortlisted brands ranged from 33 to 34, thigh measurement was 23 and the same part
measurement for other brands was 24 to 24.5, the front rise and back rise measurement were also
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fly width 1.5 1.5 1.5 1.5 1.5
INSEAM 33 33 33 33 33
Sales analysis for the selected brands were done for five seasons (SS16, AW16, SS17, AW17,
SS18).
Sales of each brand was analysed for slim fit casual trousers, it was done size wise to know the
According to sales analysis, 36 was the most preferred size in Blackberrys, 32 and 33 were most
preferred size in Celio, 30 and 31 were the most preferred size in Jack and Jones, 34 was most
preferred size in Tommy Hilfiger, 36 and 40 were the most preferred size in Wills Lifestyle
whereas in Van Heusen all the sizes were equally preferred, there was no such considerable
difference in the sell through of different sizes. The data can be referred to in appendices.
1. Blackberry 36
2. Celio 32,33
4. Tommy Hilfiger 34
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9.1 MEASUREMENTS OF MOST PREFERED SIZE IN EACH BRAND
TROUSERS JJ CELIO TH BB VH
SIZE 30 32 34 36 38
1/2 Flat Waist 32 34 35.5 37 38 1/2
Waist band height 1 1/2 1½ 1 1/2 1 1/2 1 1/2
1/2 Hips 3" above crotch - ACROSS
40 ½
STRAIGHT 36 42 43 45
Thigh @ crotch 22 24 24 25 26
Knee 14" from CROTCH POINT 15 16 ½ 17 17 18
Bottom Opening 1/2 12 15 15 14.5 15
OUT SEAM LENGTH 40 43 43 43 43
Front rise Incl W/Band 9.5 9¾ 10 10.5 11
Back Rise Incl W/Band 14 14 ½ 14.5 15 15.5
FLY LENGTH INCL W/B 7 1/2 7 7 7 1/2 7 1/2
fly width 1 1/2 1¼ 1 1/2 1 1/2 1 1/2
INSEAM 31 34 33 33 33
Table 8 Comparison between measurements for LIFE and other brands- size wise
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The improvised measurements of LIFE were compared with the most preferred sizes of different
brands, in size 30 there was difference between two measurements, hips and bottom opening
whereas in size 32 difference was noted at waist and bottom opening. In size 34 and 36, there
was difference in bottom opening and hips respectively whereas in size 38, there was no
difference noted. Overall, not a huge difference was noted in the measurements which indicated
that the fit can perform well in the market, but to validate the new measurements a feedback
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CHAPTER 10: FEEDBACK ANALYSIS
The feedback from consumers was procured based on questionnaire. The questionnaire may be
referred to in the appendices. Loyal consumers of Shoppers Stop, aware about the fit, were given
the trouser for trial and then their feedback was taken. The sample size taken for wearer trial was
The following are the results of the feedback for fit trials:
When asked about their perception of fit of the garment 80% consumers responded slim fit
whereas the other 20% were confused between slim and regular fit, for them it was something
100% consumers responded that the garment sits on their mid waist.
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Figure 27 Feedback of waist
The 80% of consumers were satisfied with the grip of the garment at their waist, the garment was
perfect all over the waist. Therefore 10% respondents found the garment slightly loose and tight
respectively.
When asked about the fitting at the hip, 80% of the respondents responded that it was perfect
and were satisfied whereas the other 10% found it loose and tight respectively.
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Figure 29 Feedback of fitting at crotch
For 80% respondents the garment was perfect at the crotch but for the 10% it was too close to
When asked about the fit at thigh 80% consumers responded that it fits perfectly whereas for
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Figure 31 Feedback of fitting at knee
The knee of the garment was perfect on 80% consumers whereas it was tight and slightly loose
According to wearer‘s comfort, most of the consumers rated the fit 8 and 9, 10% also responded
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Figure 33 Rating of fit according to look
For the criteria look, 70% consumers rated it 9, the 10% rated it 10 whereas the left percentage
80% respondents liked the fit whereas the other 10% responded no and the remaining percentage
selected the option other with mentioning the reason that it was slightly loose on him.
Overall, 8 out of 10 consumers were satisfied and liked the fit, that is the 80% of total sample
size, which shows that the fit was accepted and finalized for further processes and a capsule
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CHAPTER 11: CONCLUSION AND LIMITATIONS
After the grading of suggested measurements, fit samples were developed and the sizes
developed were 30, 32, 34, 36 and 38. A wearer trial of 10 consumers was done separately in the
Shoppers Stop outlet at Inorbit Mall, Malad. Pictures of the few wearers was taken in three
angles, front profile, side profile and back profile. The pictures of the wearers were compared
with the measurements and visuals analysis of fit was done, also they were asked to give their
feedback in a form of pre-defined questionnaire. The pictures of wearer trial can be referred in
annexures.
The feedback of the trouser was mostly positive therefore it was finalized as the new fit.
KEY FINDINGS
One major limitation of the project was insufficient anthropometric data. The availability
of same would have made the development of a new fit more scientific and accurate for
most population.
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The second major limitation of this project was time. Duration of 14 weeks is not
sufficient for the purpose of study of fits for trousers as well as development, trial run and
Another limitation was covering a sample size for trial run in different regions in a short
span of time.
There are more ways in which the fit of different brands can be studied which must be
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BIBLIOGRAPHY
1. Dr. Deepti Gupta; Indian Body Dimensions; Textile Department- IIT Delhi;
2008
REFERENCES
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APPENDICES
COMPANY PROFILE
The foundation of shoppers stop was laid on October 27, 1991, by the
K. Raheja corp. Group of companies.
From inception, shoppers stop has progressed from being a single brand shop to
becoming a fashion & lifestyle store for the family.
With an immense amount of expertise and credibility, shoppers stop has become the
highest benchmark for the Indian retail industry.
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By 2016 shoppers stop operations expanded to 81 stores in 38 cities viz. Ahmedabad (2),
Aurangabad, Amritsar, Bengaluru (10 stores),Mangalore (2), Bhopal, Chennai (3 stores),
Coimbatore, Agra, Delhi (5 stores), Chandigarh, Durgapur, Gurgaon etc.
AWARDS AND RECOGNITION
ACCOMPLISHMENTS
Shoppers stop is the only retailer in India to become a member of prestigious intercontinental
group of department. The IGDS consist of 30 experienced retailers from all over the world which
include established stores like Selfridges (England), Karstadt (Germany), Shanghai No. 1
(China), Manor (Switzerland) etc.
YEAR ACHIEVEMENT
2001 Mr. B. S. Nagesh won the ―Annual Award for Excellence as Top COE for
2003 Lycra Images Fashion Award for ―Best Retail Chain of the Year‖
2006 ―Intelligent Enterprise Awards‖ for IT at the Technology Senate for the
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• Shoppers Stop is an Indian retailing company promoted by the K Raheja Corp Group, started
in the year 1991 with its first store in Andheri, Mumbai. With an unparalleled assortment of
the leading international and national brands in clothing for men, women, and kids;
accessories, fragrances, cosmetics, footwear; home furnishing and decor products, the stores
aim to provide shoppers a truly international shopping destination.
• At Shoppers Stop we believe in a world of limitless possibilities. We always set benchmarks,
cross limits, achieve the impossible and celebrate our successes. Innovation being our key
driver, we have adopted a new philosophy of "Start Something New" to give retail a new
dimension. We endeavour to Start Something New in performance. Start Something New in
products. Start Something New in customer service. Start Something New in Life.
BRANDS OF SHOPPERS STOP
VISION
To be an inspirational and trusted brand, transforming customer's lives through fashion and
delightful shopping experience every time
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EXCELLENCE - "We will have an environment that encourages development &
excellence."
CARE - "We will have a willingness to apologize and forgive." INTEGRITY – "We will
be fair and not take what is not ours." INNOVATIVE – "We will have an environment of
innovation and growth." SOCIALLY RESPONSIBLE – "We will respect our customers‘
rights and be socially responsible."
DESIGN TEAM :
The designing team is concerned with the making of designs that caters to the taste of the
celebrity of the exclusive label and also by keeping in mind the guidelines provided by her.
BUYING TEAM
The buying team or the buyer can give suggestions about which design would sell and which
would earn less profit. The designer accordingly makes necessary changes. Then he gets the
samples made from the vendors.
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VENDOR
Vendors are assigned on two bases: Conversion: in this, the brand purchases all the fabrics,
trims and hands them over to the vendors. The vendors are only responsible for converting the
raw materials into final product. The vendor is not liable for any rejections. These are mostly
domestic vendors
- Import: All the purchases, starting from fabrics and trims to everything re-quire for production
are done by the vendors. The vendor will be liable for any rejection that comes into view.
QUALITY ASSURANCE
The quality assurance department, as the name suggests, assures that the quality level is always
maintained. The department conducts inspections right from the fabric to the final production lot.
Fabrics are inspected using the 4-point system for defects. Defects are checked from both
physical and performance‘s point of view. Various tests are conducted to check dimensional
stability, fastness, tensile strength, etc. After desk loom fabric is considered OK, then it is
released to the vendors for conversion into yardages for sample production.
Once, samples have been developed and have received approval from the design, product
development and merchandising department, a pilot run in conducted before final production
starts. This is done to check fit and workmanship. Further inspections are done during in-line
production and once the entire order has been completed.
Swot analysis
STRENGTH WEAKNESS
1. Good financial position 1. Operating cost is very high
2. Loyal customer Base 2. Employee Retention
3. Presence across various 3. Inadequate Promotional
segments Strategies
4. Increasing Footfalls and Conversion
Rates 4. Investing too much revenue on IT
5. Well established Management
Team
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6. System and Process
OPPORTUNITY THREAT
1. Geographical Reach 1. Threat of New Entrants
2. Preferred Partner 2. Competitive Rivalry in the
3. Foreign Players Industry
4. Private Labels 3. Economic Slowdown
5. Enter new segments- 4. Unorganized sector
consumer goods
Table: SWOT Analysis of the Company
BRAND PHILOSOPHY
As a youth brand we targeted at the young generation, LIFE‘S communications represent the
identity of youth. It serves as a canvas that tells the world of their brash and confident outlook on
life. By doing so, the brand becomes a partner in their adventures, and an extension of their
personality.
Target:
LIFE is primarily targeted at 18-26-year-olds from SEC A, B and C households. This essentially
covers higher/senior secondary school-goers and college students. And though the
communication has a metro-centric skew, it will be present at metros, mini-metros and B-towns.
Belief:
Everyone has its own identity and wants to stand out. As they want to be attractive, their clothes
are quirky, funky, out of the way which stands out in a social gathering.
Character:
Out spoken
Spontaneous
Youthfulness
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Trendy
Charismatic
Fashionable
Brand Persona
Believe of NOW
Rebellious
Free spirit
Outrageous
Passionate
Unpredictable
Rugged
Bold
Generation forever
Interactive
Explorer
PRODUCT CATEGORY
Men
T-Shirts
Shirts
Jeans
Cargos & Trousers
Shorts
Sportswear
Jackets
Winterwear
Women
KNIT- DRESSES
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WESTERNWEAR
Shirts
Tops & Tees
Dresses
Jackets & Shrugs
Skirts
Palazzos & Jumpsuits
Jeans & Leggings
Pants
Capris & Shorts
Kids
Topwear
Bottomwear
Dungarees & Jumpers
Innerwear
Nightwear
Winterwear
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MOST PREFERRED BRANDS AND THEIR
PERCENTAGE
Brand Response Percentage
Zara men 4 2.20
Vettoria Fratini 4 2.20
Nike 5 2.75
Jack & Jones 11 6.04
Quechua 1 0.55
Wrangler 6 3.30
Wrogn 6 3.30
Pantaloons 4 2.20
H&M 6 3.30
Kraus 1 0.55
Westside 3 1.65
Fbb 1 0.55
Allen solly 11 6.04
Lee 4 2.20
Indian Terrain 2 1.10
Louis Philippe 10 5.49
UCB 10 5.49
FCUK 1 0.55
Mufti 1 0.55
Arrow 9 4.95
Max 4 2.20
US Polo 2 1.10
Diesel 2 1.10
Being Human 1 0.55
Flying Machine 8 4.40
HRX 1 0.55
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Parx 1 0.55
Blackberry 3 1.65
Calvin Klein 5 2.75
Mufti 1 0.55
Peter England 3 1.65
Roadster 3 1.65
Tommy Hilfiger 13 7.14
Raymond 12 6.59
Van Heusen 12 6.59
Marks and Spencer 1 0.55
Gap 1 0.55
Park Avenue 1 0.55
Wills Lifestyle 1 0.55
Code by Lifestyle 1 0.55
Adidas 2 1.10
Total 178 97.8021978
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SALES ANALYSIS
1. Blackberrys
S.NO. SS16 (BB-90) TOTAL SALES UNITS IN %
1 32 20,925 20.3
2 34 29069 28.2
3 36 22,884 22.2
4 38 17524 17
5 40 12,679 12.3
TOTAL UNITS 1,03,080 100
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2 34 37316 28.6
3 36 25,834 19.8
4 38 21267 16.3
5 40 18,267 14
TOTAL UNITS 1,30,475 100
2. Celio
S.NO. SS16 (CELIO) TOTAL SALES UNITS IN %
1 30 5,224 20.2
2 32 5,509 21.3
3 33 4,707 18.2
4 34 3,905 15.1
5 36 3,440 13.3
6 38 3,078 11.9
TOTAL 25,862 100
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5 36 2,069 13.5
6 38 1,716 11.2
TOTAL 26,855 100
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TOTAL 3,793 100
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6 36 12,004 11.8
7 38 11,495 11.3
TOTAL 1,01,726 100
4. Tommy Hilfiger
S.NO. SS16 (TOMMY) TOTAL SALES UNITS IN %
1 29 22,337 14.1
2 30 31,841 20.1
3 32 35,485 22.4
4 34 27,564 17.4
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5 36 41,188 26
TOTAL 1,58,415 100
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2 30 5,449 19.2
3 32 6,017 21.2
4 34 4,598 16.2
5 36 8,003 28.2
TOTAL 28,380 100
5. Wills lifestyle
S.NO. SS16 (WILLS) TOTAL SALES UNITS IN %
1 30 13,636 14.1
2 32 18,761 19.4
3 34 16,440 17
4 36 23,403 24.2
5 40 24,467 25.3
TOTAL 96,708 100
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TOTAL 1,12,314 100
6. Van Heusen
S.NO. SS16 (VH) TOTAL SALES UNITS IN %
1 28 16,708 13
2 30 18,251 14.2
3 32 20,950 16.3
4 34 19,793 15.4
5 36 18,379 14.3
6 38 17,351 13.5
7 40 17,094 13.3
TOTAL 1,28,526 100
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S.NO. AW16 (VH) TOTAL SALES UNITS IN %
1 28 22,030 13.2
2 30 23,199 13.9
3 32 26,703 16
4 34 26,370 15.8
5 36 23,699 14.2
6 38 22,531 13.5
7 40 22,364 13.4
TOTAL 1,66,896 100
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S.NO. SS18 (VH) TOTAL SALES UNITS IN %
1 28 1,031 12.8
2 30 1,176 14.6
3 32 1,264 15.7
4 34 1,224 15.2
5 36 1,192 14.8
6 38 1,111 13.8
7 40 1,055 13.1
TOTAL 8,052 100
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IMAGES OF CONSUMER FEEDBACK TRIALS
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ANNEXURES
Feedback mail received from the department manager of label LIFE from Shopper Stop outlet
Feedback sheet for LIFE men from different stores and regions
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MEASUREMENTS SHEET FOR ALL THE BRANDS
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TROUSERS JJ CELIO TH BB VH
SIZE 30 32 34 36 38
1/2 Flat Waist 32 34 35.5 37 38 1/2
Waist band height 1 1/2 1½ 1 1/2 1 1/2 1 1/2
1/2 Hips 3" above crotch -
40 ½
ACROSS STRAIGHT 36 42 43 45
Thigh @ crotch 22 24 24 25 26
Knee 14" from CROTCH
16 ½
POINT 15 17 17 18
Bottom Opening 1/2 12 15 15 14.5 15
OUT SEAM LENGTH 40 43 43 43 43
Front rise Incl W/Band 9.5 9¾ 10 10.5 11
Back Rise Incl W/Band 14 14 ½ 14.5 15 15.5
FLY LENGTH INCL W/B 7 1/2 7 7 7 1/2 7 1/2
fly width 1 1/2 1¼ 1 1/2 1 1/2 1 1/2
INSEAM 31 34 33 33 33
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SELL THROUGH REPORT
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PRODUCT HEIRARACHY
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LIST OF PEOPLE CONTACTED FOR THE PROJECT