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20 October 2019

Amazon India

Expression of Interest for Pathways Operations Manager

Dear Sir/Ma’am,

I am writing to apply for Pathways Operations Manager, and consider it an honour to submit my resume. I am
an experienced fighter pilot who has been in the thick and thin of dynamic combat operations requiring swift
response and spontaneous on-field solutions. Currently I have embarked on a journey to purse my
management degree at Indian School of Business, Hyderabad.

My professional journey began at the National Defence Academy (NDA), the cradle of leadership, where ethos,
such as courage of conviction, ownership of mission, and learning from failures, were drilled in me. During
my 15 year of operational career in defence services, I have led combat units and commanded 300+ personnel
as their commanding officer which has not only honed my leadership skills but also garnered a strong sense of
ownership in me. One of the most important lessons derived is ‘be scrupulously a part of the solution and not
the problem’ which is possible only with meticulous planning, deep diving into details and considering all
imponderables. The dynamic operational environment meshed with unpredictable intelligence inputs
inculcated a strong execution bias and provided the highest level of competitive landscape where being a
runners-up was not an option.

In the later stages of my career as a test pilot, I was responsible for a program, managing development of one
the most advanced Aerial Early Warning Systems (AEWC) for India. Working with the very best to deliver this
disruptive innovation under critical time requirements abetted me to deliver results always and every time
and has encouraged me to always put the customer first even with the back against the wall and under the
most demanding situations. The progress of the project has only evinced in me a zeal to to innovate and evolve
further and seek new opportunities while overcoming the fear of failure.

Having discussed the responsibilities of a Pathways Manager with Cdr Shyam Nambiar in depth, I believe that
the skill sets, a bias-for-action attitude, and attributes such as self-discipline, integrity, honesty of purpose,
risk appetite, and diligence, which I have acquired from the Indian Air Force, resonate with the work ethos at
Amazon. I feel that if given a chance, I will be able to blend naturally with the culture at Amazon. More
importantly, I am certain that this role will provide me opportunities to seek new challenges, acquire new skills,
and diversify my capabilities to help achieve organizational goals and to serve communities.

It would be my privilege to pursue a career as an Operations Manager with Amazon and I look forward to the
challenges and the opportunities thrown at me. It would truly be my aim to learn through the experiences
provided by the Pathways Leadership Development Program.

My resume is enclosed for your kind perusal.

I look forward to hearing from you.

Regards,
Indiwarjeet - -
Gp capt - - - (retd) (M) +91 - - •-
CGPA: 3.13/4
EDUCATION
INDIAN SCHOOL OF BUSINESS: Post Graduate Program (Marketing and Finance) Apr’19 – Present
• Experiential Learning Program: Strategizing Operationalization of Telangana Drone Policy (Govt of Telangana)
• Lean Six Sigma Green Belt Certification
• Bloomberg Marketing Concept Certification
DEFENCE SERVICES STAFF COLLEGE: Master in Defence and Strategic Studies May’12 – Apr’13
• Selected from elite group of officers to learn military strategies and international relations; Dissertation topic-UAVs/Drones
TEST PILOTS SCHOOL: Experimental Test Pilot (Only 6 of 700 pilots selected annually) Jun’09 – May’10
• Part of elite fighter group for testing new technology for Indian Air Force which requires extremely quick reactions and agile thinking
NATIONAL DEFENSE ACADEMY: Bachelor of Science (Selects only 0.15% of applicants: Appointed as Division Captain)
WORK EXPERIENCE
PLANNING/EXECUTION OF OPERATIONS : INDIAN AIR FORCE AND DEFENCE RESEARCH AND DEVELOPMENT ORGANISATION
Senior Program Manager Senior Executive Officer Chief of Planning Senior Product Officer
(Director Operations (Air), DRDO) (Commanding Officer: AD, IAF) (Flight Commander: Fighter Unit, IAF) (Test Pilot, IAF)
Oct ’17 – Apr ’19 Sep ’15 – Oct ’17 May ’13 – Jan ’15 May ’10 – May ’12, Jan ’15 – Sep ’15
PROJECT & STAKEHOLDER MANAGEMENT
• Directed operations to enable purchase of AEWC aircraft worth $30 M, to put India in a league of 6 nations with this disruptive technology
- Coordinated with multiple key stake holders including IAF, HAL and DRDO to ensure on-time delivery for the critical Balakot Operations
- Reduced operation cost by 15% and air-efforts by 30% by creating target aircraft schedules using mission planning software
- Introduced innovative use of iPad in cockpit to enhance pilot awareness resulting in faster decision cycle in time critical combat situations
- Incorporated a system of honor code which resulted in enhanced aerospace safety translating into zero incidents
- Youngest test pilot to be designated as the lead pilot to DRDO to ensure efficient operations during AEWC project
• Implemented state-of-the-art technology of Operational Data Link (ODL) project in the capacity of Fighter Pilot
- Provided connectivity between platforms to offer integrated picture to mission commander resulting in more informed decision making
OPERATIONS AND CONTINGENCY AND CRISIS MANAGEMENT
• Secured assets worth $1.2 B by supervising evacuation of fighter squadron with 17 aircraft & 200+ men during cyclone warning
• Ensured safe flying environment and adherence to standard operating procedures during high pressure combat mission
- Recovered aircraft worth $75 M and saved a potential human life by collaborating with the pilot to provide emergency instructions
• Reduced the Mean Time of Servicing by 2 hours for ground-based radar system critical in providing warning against enemy aerial strikes
- Ideated external monitoring of engine parameters, eliminating human presence in hazardous environment, saving maintenance time
- Recognized as the 2nd best innovation in the Central Air Command for the year 2016
• Optimised air and road transportation plan using historical data to achieve 8% cost saving and rapid deployment of combat assets
• Built and streamlined mechanisms to implement preventive maintenance of strategic equipment through forecasting spare requirements
- Established KPIs of mean time between failures, mean time to repair and percentage of manhours planned vs achieved, for maintenance
schedules and equipment checks for military standards
- Negotiated deal to procure Alignment Vehicle, which allowed onsite maintenance of assets reducing maintenance time from 16 to 8 hrs
• Led the unit to achieve ‘High Average Rating’ (highest war readiness rating awarded to any air defence unit in 9 years)
- Implemented top-notch operating standards and innovative solutions including real time transfer of radar image to operations centre
• Worked across teams to procure, test and validate aircraft equipment; interfaced between the IAF and vendor to ensure on-time delivery
• Ensured effective supply chain across northern and central India to consistently achieve organisational benchmarks for excellence
• Increased operational efficiency by 12.5% by improving management practices and optimizing shift deployment schedule
• Mitigated risks during armament separation by providing an inventing a solution to track bomb separation using tracker software
LEADERSHIP AND PEOPLE MANAGEMENT
• Headed an Air Defense unit as the senior executive officer building teams to operate in dynamic scenarios
- Managed modern technology military assets worth $100 M and a cross-functional team of 15 officers and over 250 men
- Achieved efficiency through lean management by executing a pilot project for multi-skilling of personnel
- Introduced inclusive team building which resulted in the unit winning trophy for best Air Defence unit in Command for 2015 and 2017
• Led a diverse team of 20 elite fighter pilots and 300 ground crew as second-in-command of a fighter squadron with 21 aircraft worth $2B
- Ensured best practices to achieve zero incidents in a high-risk environment while managing flying operations and equipment
• Mentored and coached 50+ trainee officers and 200+ men, fostering their future prospects of career advancement in IAF
WORKING WITH GLOBAL TEAMS
• Demonstrated aptitude of understanding new technology and renewing myself on continuous basis. Adapted to 20 different fighter and
transport aircraft and missile systems at short notice to deliver results. Operated with international teams as well as young professionals
- Visited the United States Air Force Test Pilots School, Boeing and Lockheed Martin factories as a part of the team from Test Pilots School
- Revamped the vintage flight in co-ordination with United Kingdom Air Force, undertook vintage flying training in UK
- Worked with teams from Israel during product development projects
OTHER ACHIEVEMENTS AND ADDITIONAL INTERESTS
• Amongst 6 of 700 pilots to be selected for the flight test course
• Handpicked as one of two pilots to set up the vintage flight in coordination with RAF
• Vintage aircraft flying; Enjoy playing squash, basketball and long-distance cycling and helped set up sport clubs in my units