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Business Process Management 1
Business Process Management 1
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BPM is not a one-time task, but rather an ongoing activity that involves
persistent process re-engineering.
Organizations engaged in BPM can choose to follow one of the various BPM
methodologies, which include Six Sigma and Lean.
The goal for organizations engaged in BPM is to take control of their myriad
processes and constantly strive to optimize them to create a more efficient
organization better capable of delivering its end products and/or services.
Thus, BPM is intended to support organizational leaders as they seek to achieve
not just operational efficiencies, but as they work to realize their overarching
goals for the organization as a whole.
BPM activities
BPM consists of multiple steps. Some BPM experts list five steps (designing,
modeling, executing, monitoring, optimization), while other experts list six or
more steps and/or use different names for these steps (i.e., analyze, model,
implement, monitor, manage, automate).
Despite the variances in the number and names of the steps, the components of
the BPM lifecycle generally include:
Design the business process as it should ideally exist and analyze the
process as it currently exists and what is needed to improve it;
Model -- or consider -- how the business process operates in different
scenarios;
Implement -- or execute -- improvement solutions, including
standardization and process automation;
Monitor improvements; and
Continue to optimize the business process.
Why business process management is important
BPM allows organizational leaders to understand the various processes that
happen within their organizations, analyze them from end to end and improve
them on an ongoing basis. This activity allows organizational leaders to
optimize end-to-end business processes and not simply improve individual
tasks, thereby, giving organizational leaders the ability to have a greater impact
on outcomes.
Well-executed BPM can reduce waste, cut down on errors, save time and
generate better services and products.
There are dozens of BPM software options on the market. Vendors include
Appian, BP Logix, IBM, Kofax, Oracle, Pegasystems, Red Hat and Tibco
Software.