Professional Documents
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Teaching Listening & Speaking
Teaching Listening & Speaking
Area: English
Focus: Teaching of Listening & Speaking
LET Competency:
Introduction
Listening is the neglected communication skill. While all of us have had
instruction in reading, writing, and speaking, few have had any formal instruction in
listening. Most of us spend seven of every 10 minutes of our waking time in some
form of communication activity. Of these seven minutes (or 70% of the time we are
awake), 10% is spent writing, 15% reading, 30% talking, and 45% listening.
Think of it! We spend nearly half of our communication time listening, but few
of us make any real effort to be better listeners. For those who do, however, the
effort pays great dividends—higher productivity, faster learning, and better
relationships.
Kinds of Listening
Teachers can help students become effective listeners by making them
aware of the different kinds of listening, the different purposes for listening, and the
qualities of good listeners. Wolvin and Coakley (1992) identify four different kinds of
listening:
Students should be able to determine what their purpose should be in any given
listening situation (see figure below).
Listening Comprehension skills or enabling skills
Listening as a PRODUCT
It shows what listeners do in order to demonstrate their understanding. It is
described in terms of outcomes which are stated either verbally or non-verbally.
Listening as a PROCESS
Students do not have an innate understanding of what effective listeners do;
therefore, it is the responsibility of teachers to share that knowledge with them.
Perhaps the most valuable way to teach listening skills is for teachers to model them
themselves, creating an environment which encourages listening. Teachers can
create such an environment by positive interaction, actively listening to all students
and responding in an open and appropriate manner. Teachers should avoid
responding either condescendingly or sarcastically. As much as possible, they
should minimize distractions and interruptions. It is important for the teacher to
provide numerous opportunities for students to practice listening skills and to
become actively engaged in the listening process.
Bottom–up Listening
This refers to a process by which sounds are used to build up units of
information, such as words, phrases, clauses and sentences before the aural input is
understood.
Top-down processing
This refers to the application of background knowledge to facilitate
comprehension.
It is generally believed now that both top-down and bottom-up processing
occur at the same time in what is known as parallel processing (Eysenck,1993). In
some instances, one type of processing might take precedence over the other,
depending on the amount of practice an individual has had on a specific task.
Pre-listening
During the pre-listening phase, teachers need to recognize that all students
bring different backgrounds to the listening experience. Beliefs, attitudes, and biases
of the listeners will affect the understanding of the message. In addition to being
aware of these factors, teachers should show students how their backgrounds affect
the messages they receive.
The teacher allows the learner to ‘tune in’ to the context or to the topic of a
given text. The students may perhaps express their views about the text to be
listened to; they may predict content from the title of a selection, answer a set of
questions, study and examine pictures, and sing a song or a chant. Each of these
helps students to focus on a topic, activate their schemata or prior knowledge and
allows them to use the words which they will shortly hear in the text.
There are several strategies that students and their teachers can use to prepare
for a listening experience. They can:
T – Tune-in
(The listener must tune-in to the speaker and the subject, mentally calling up
everything known about the subject and shutting out all distractions.)
Q -- Question
(The listener should mentally formulate questions. What will this speaker say about
this topic? What is the speaker's background? I wonder if the speaker will talk
about...?)
L -- Listen
(The listener should organize the information as it is received, anticipating what the
speaker will say next and reacting mentally to everything heard.)
R -- Review
(The listener should go over what has been said, summarize, and evaluate
constantly. Main ideas should be separated from subordinate ones.)
While-listening tasks are what students are asked to do during listening time.
The listening tasks should be enjoyable and meaningful to the students. It should be
simple and easy to handle. It should provide opportunities for students to succeed.
Although listeners need not capture on paper everything they hear, there are
times that students need to focus on the message and need to record certain words
and phrases. Such note-making ("listening with pen in hand") forces students to
attend to the message. Devine (1982) suggests strategies such as the following:
Give questions in advance and remind listeners to listen for possible answers.
Provide a rough outline, map, chart, or graph for students to complete as they
follow the lecture.
Have students jot down "new-to-me" items (simple lists of facts or insights that
the listener has not heard before).
Use a formal note-taking system.
Text
Three types of text feature can affect listening:
1. phonology and speech rate
2. discourse features
3. text types
Task
They are influenced by the types of question, the amount of time and whether or not
the listener can get the information repeated.
Interlocutor (speaker)
This includes accent, fluency, gender, and standard or non-standard usage.
Listener
Listener characteristics include: language proficiency, gender, memory, interest,
purpose, prior knowledge, attention, accuracy of pronunciation, topic familiarity, and
established learning habits.
Process
This refers to type of processing that listener’s use, whether top-down or bottom-up
or both. The type of listening strategy used by the listener is an important factor.
Post-Listening Stage
This is usually at the end of a lesson. These are off-shoots or extension of the work
done at the pre- and while listening stage. At this stage the students have time to
think, reflect, discuss and to write.
Students need to act upon what they have heard to clarify meaning and
extend their thinking. Well-planned post-listening activities are just as important as
those before and during. Some examples follow.
To begin with, students can ask questions of themselves and the speaker to
clarify their understanding and confirm their assumptions.
Hook and Evans (1982) suggest that the post-mortem is a very useful
device. Students should talk about what the speaker said, question
statements of opinion, amplify certain remarks, and identify parallel incidents
from life and literature.
Students can summarize a speaker's presentation orally, in writing, or as an
outline. In addition to the traditional outline format, students could use time
lines, flow charts, ladders, circles, diagrams, webs, or maps.
Students can review their notes and add information that they did not have
an opportunity to record during the speech.
Students can analyze and evaluate critically what they have heard.
Students can be given opportunities to engage in activities that build on and
develop concepts acquired during an oral presentation. These may
include writing (e.g., response journal, learning log, or
composition), reading (e.g., further research on a topic or a contradictory
viewpoint), art or drama (e.g., designing a cover jacket after a book talk or
developing a mock trial concerning the topic through drama in role).
Task Response
Restoration Include omitted words or phrases
Reconstruction Create original message with words
heard or noted down
Sorting sequence, rank, categorize items
Evaluation identify inconsistencies and
contradictions
Task Response
Matching Match information from listening to
pictures or written texts
Jigsaw Create a whole from different parts
The listener has to interact with the speaker by asking questions, offering information
and expressing opinions.
Task Response
Creative dictation Dictate to each other to complete a text
Description Sequence/reproduce/complete pictures
or diagrams
Simulation Listen and express opinion in simulated
situations
Presentation Listen and respond to formal and
informal presentations
Appreciative Listening (primary)
Enjoyment is reason enough to read-aloud to children.\
Appreciative listening is important for: reading aloud to students, repeated
readings, and oral presentations.
TEACHING SPEAKING
Introduction
1. Conversational discourse
The benchmark of successful language acquisition is almost always the
demonstration of an ability to accomplish pragmatic goals through interactive
discourse with other speakers of the language. Although historically, “conversation”
classes have ranged from quasi-communicative drilling to free, open, and sometimes
agenda-less discussions among students; current pedagogical research on teaching
conversation has provided some parameters for developing objectives and
techniques.
Though the goals and the techniques for teaching conversation are extremely
diverse—depending on the student, teacher, and overall context of the class—
language teachers have nonetheless learned to differentiate
between transactional and interactional conversation. Instructors have discovered
techniques for teaching students conversation rules such as topic nomination,
maintaining a conversation, turn-taking, interruption, and termination. Teachers have
also learned to teach sociolinguistic appropriateness, styles of speech, nonverbal
communication, and conversational routines. Within all these foci, the phonological,
lexical, and syntactic properties of language can be attended to, either directly or
indirectly.
2. Teaching pronunciation
There has been some controversy over the role of pronunciation work in a
communicative, interactive course of study. Because the overwhelming majority of
adult learners will never acquire an accent-free command of a foreign language,
should a language program that emphasizes whole language, meaningful contexts,
and automaticity of production focus on these tiny phonological details of language?
The answer is “yes,” but in a different way from what was perceived to be essential;
a couple of decades ago.
It is clear that fluency and accuracy are both important goals to pursue in
Communicative Language Teaching (CLT). While fluency may in many
communicative language courses be an initial goal in language teaching, accuracy is
achieved to some extent by allowing students to focus on the elements of phonology,
grammar, and discourse in their spoken output.
The fluency/accuracy issue often boils down to the extent to which our
techniques should be message oriented (or teaching language use) as opposed
to language oriented (also known as teaching language usage). Current
approaches to language teaching lean strongly toward message orientation with
language usage offering a supporting role.
4. Affective factors
One of the major obstacles learners have to overcome in learning to speak is the
anxiety generated over the risks of blurting things out that are wrong, stupid, or
incomprehensible. Because of the language ego that informs people that “you are
what you speak,” learners are reluctant to be judged by hearers. Our job as teachers
is to provide the kind of warm, embracing climate that encourages students to speak,
however halting or broken their attempts may be.
1. Native Language
The native language is clearly the most influential factor affecting a learner’s
pronunciation. If the teacher is familiar with the sound system of a learner’s native
language, (s)he will be better able to diagnose student difficulties. Many L1 to L2
carryovers can be overcome through a focused awareness and effort on the
learner’s part.
2. Age
Children under the age of puberty generally stand an excellent chance
of “sounding like a native” if they have continued exposure in authentic contexts.
Beyond the age of puberty, while adults will almost surely maintain a “foreign
accent,” there is no particular advantage attributed to age. A fifty-year-old can be as
successful as an eighteen-year-old if all other factors are equal. The belief that “the
younger, the better” in learning a language is a myth.
3. Exposure
It is difficult to define exposure. One can actually live in a foreign country for some
time but not take advantage of being “with the people.” Research seems to support
the notion that the quality and intensity of exposure are more important than mere
length of time. If class time spent focusing on pronunciation demands the full
attention and interest of students, then they stand a good chance of reaching their
goals.
Douglas Brown (2000) identified eight factors that can make speaking difficult.
1. Clustering
Fluent speech is phrasal, not word by word. Learners can organize their output both
cognitively and physically (in breath groups) through such clustering.
2. Redundancy
The speaker has an opportunity to make meaning clearer through the redundancy of
language. Learners can capitalize on this feature of spoken language.
3. Reduced forms
Contractions, elisions, reduced vowels, etc., all form special problems in teaching
spoken English. Students who don’t learn colloquial contractions can sometimes
develop a stilted, bookish quality of speaking that in turn stigmatizes them.
4. Performance variables
One of the advantages of spoken language is that the process of thinking as you
speak allows you to manifest a certain number of performance hesitations, pauses,
backtracking, and corrections. Learners can actually be taught how to pause and
hesitate. For example, in English our “thinking time” is not silent; we insert certain
“fillers” such as uh, um, well, you know, I mean, like, etc. One of the most salient
differences between native and nonnative speakers of a language is in their
hesitation phenomena.
5. Colloquial language
Make sure your students are reasonably well acquainted with the words, idioms, and
phrases of colloquial language and those they get practice in producing these forms.
6. Rate of delivery
Another salient characteristic of fluency is rate of delivery. One of the language
teacher’s tasks in teaching spoken English is to help learners achieve an acceptable
speed along with other attributes of fluency.
8. Interaction
Learning to produce waves of language in a vacuum—without interlocutors—would
rob speaking skill of its richest component: the creativity of conversational
negotiation.
What is the role of the language teacher in the classroom? In the first place,
like any other teacher, the task of the language teacher is to create the best
conditions for learning. In a sense, the teacher is a means to an end: an instrument
to see that learning takes place. But in addition to this general function, a teacher
plays specific roles in different stages of the learning process.
This is also known as the pre-activity phase of the lesson where the teacher
introduces something new to be learned. At this stage of a speaking lesson, the
teacher’s main task is to serve as a kind of informant. As the teacher, you know the
language; you select the new material to be learned and you present this in such a
way that the meaning of the new language is as clear and as memorable as
possible. The students listen and try to understand. Although they are probably
saying very little at this stage, except when invited to join in, they are by no means
passive. Always be on guard against the danger of spending too much time
presenting so much so that the students do not get enough time to practice the
language themselves.
At the practice stage it is the students’ turn to do most of the talking, while
your main task is to devise and provide the maximum amount of practice, which
must at the same time be meaningful, authentic, and memorable. This stage is also
called the While (or Main) Activity or the Speaking Activity stage. Your role then as
teacher is radically different from that at the presentation. You do the minimum
amount of talking yourself. You are like the skillful conductor of an orchestra, giving
each of the performers a chance to participate and monitoring their performance to
see that it is satisfactory.
It is a pity that language learning often stops short at the practice stage or
does not go regularly beyond it. Many teachers feel that they have done their job if
they have presented the new material well and have given their students adequate—
though usually controlled—practice in it. No real learning should be assumed to
have taken place until the students are able to use the language for themselves;
provision to use language must be made part of the lesson. At any level of
attainment, the students need to be given regular and frequent opportunities to use
language freely, even if they sometimes make mistakes as a result. This is not to say
that mistakes are unimportant, but rather that free expression is more important, and
it is a great mistake to deprive students of this opportunity.